We are looking for a skilled Receptionist to join our team in Fond du Lac, Wisconsin. In this long-term contract role, you will serve as the first point of contact for visitors and employees, while providing vital administrative support to the HR department. This position offers an excellent opportunity for someone who is detail oriented, thrives in a dynamic environment, and values confidentiality.<br><br>Responsibilities:<br>• Serve as the welcoming face of the organization by greeting visitors and managing front desk operations.<br>• Handle incoming calls using a multi-line phone system, directing inquiries to the appropriate departments.<br>• Provide administrative assistance to the HR team, including maintaining employee records, processing permits, and preparing documents.<br>• Collaborate with the People Development team to enroll employees in training programs and ensure training records are accurately updated.<br>• Process and track sales permits, including applications, renewals, and compliance documentation.<br>• Respond to employee requests and inquiries, escalating issues as needed.<br>• Support HR projects and initiatives by managing logistics and ensuring timely execution.<br>• Maintain confidentiality and accuracy in handling sensitive HR information.<br>• Assist with office coordination tasks to ensure smooth day-to-day operations.
<p><strong>Office Communications </strong></p><ul><li>Serve as phone support team leader: answer calls, route messages, and screen inquiries.</li><li>Welcome visitors and manage incoming mail, faxes, and packages.</li><li>Maintain workroom and office supplies; arrange equipment repair when needed.</li><li>Support mailing efforts, including mail merges, envelopes, and preparation for shipment.</li><li>Schedule and support monthly team meetings and office engagement initiatives.</li></ul><p> <strong>Equipment, Supplies and Documentation </strong></p><p>· Maintains workroom. Runs monthly postage usage reports, adds postage, and monitors software updates and postage rates. Monitors UPS workstation. </p><p>· Arrange for equipment repair, when necessary, on copiers and printers. </p><p>· Manages workroom inventory. Orders, receives, and maintains office and kitchen supplies. </p><p>· Manage supplier accounts, process invoices, coordinating with accounting, as needed. </p><p>· Updates and maintains procedure documentation. </p><p><strong>Administrative and Clerical Support </strong></p><p>· Supports all mailing efforts. Prepares envelopes and letters, including mail merge, stuffing, adhering postage and taking to mail drop. </p><ul><li>Assist with Bulletin magazine production and distribution.</li></ul><p>· Schedules monthly Team Meetings and assists with post-meeting follow-up. </p><p>· Member of the Headquarters Hospitality Team. </p><p>· Works with the COO on culture and Team engagement efforts. </p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Event and Registration Support</strong></p><ul><li>Prepare name badges, ribbons, and meal stickers for meetings.</li><li>Maintain and order event materials, badges, and supplies.</li><li>Create registration forms and coordinate surveys for events.</li><li>Manage shipping and logistics for conferences and meetings.</li></ul><p><br></p>
