We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position offers the opportunity to provide exceptional support to clients while managing disability-related inquiries and documentation. If you excel in multitasking, have a personable approach, and are skilled in basic Microsoft tools, we encourage you to apply. Responsibilities:• Handle the processing of disability payments for clients on sick leave.• Communicate with doctors and employers to confirm return-to-work status.• Manage intake calls to distribute paperwork related to leave requests.• Make occasional follow-up calls to medical professionals as needed.• Provide excellent customer service through phone and email correspondence.• Ensure accurate data entry and record-keeping using internal systems.• Utilize Microsoft Excel for basic tracking and reporting tasks.• Collaborate with team members to address client needs and resolve issues.• Maintain organized documentation of communications and transactions.• Uphold professionalism and empathy in all client interactions. For immediate consideration, call 937.224.8326.

• Proven experience in customer service or a related field. • Ability to multitask effectively in a fast-paced environment. • Familiarity with general medical terminology is preferred. • Proficiency in Microsoft Excel and Outlook. • Strong communication skills, both verbal and written. • Comfortable handling both inbound and outbound calls. • Detail-oriented with excellent organizational abilities. • A personable and outgoing demeanor to build rapport with clients.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Vandalia, OH
onsite
Contract / Temporary to Hire
16.15 - 18.70 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position offers the opportunity to provide exceptional support to clients while managing disability-related inquiries and documentation. If you excel in multitasking, have a personable approach, and are skilled in basic Microsoft tools, we encourage you to apply. Responsibilities:• Handle the processing of disability payments for clients on sick leave.• Communicate with doctors and employers to confirm return-to-work status.• Manage intake calls to distribute paperwork related to leave requests.• Make occasional follow-up calls to medical professionals as needed.• Provide excellent customer service through phone and email correspondence.• Ensure accurate data entry and record-keeping using internal systems.• Utilize Microsoft Excel for basic tracking and reporting tasks.• Collaborate with team members to address client needs and resolve issues.• Maintain organized documentation of communications and transactions.• Uphold professionalism and empathy in all client interactions. For immediate consideration, call 937.224.8326.
2026-02-04T20:24:02Z