We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an excellent opportunity to grow within the organization. The ideal candidate will play a key role in supporting member services processes and ensuring seamless communication with vendors and clients. Responsibilities:• Perform accurate data entry into member portals and verify confirmation numbers for successful submissions.• Process member enrollments and maintain eligibility postings in the system.• Generate and analyze reports to ensure operational efficiency.• Handle inbound calls and provide outstanding customer service to resolve inquiries.• Distribute mail and manage scanning and indexing tasks for document organization.• Coordinate outreach to vendors and assist representatives as needed.• Schedule appointments and maintain organized calendars for team operations.• Respond to emails and ensure timely communication with clients and internal teams.• Utilize Microsoft Excel and Word for order entry and documentation purposes. For immediate consideration, call 937.224.8326.

• Proven experience in customer service or a similar role. • Strong proficiency in data entry and attention to detail. • Excellent communication skills, both written and verbal. • Familiarity with Microsoft Excel and Word for documentation and reporting. • Ability to manage multiple tasks efficiently in a fast-paced environment. • Experience with scheduling and maintaining appointments. • Capability to handle inbound calls and provide thorough and attentive responses. • Strong organizational skills and ability to prioritize workload.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Vandalia, OH
onsite
Contract / Temporary to Hire
16.15 - 17.70 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an excellent opportunity to grow within the organization. The ideal candidate will play a key role in supporting member services processes and ensuring seamless communication with vendors and clients. Responsibilities:• Perform accurate data entry into member portals and verify confirmation numbers for successful submissions.• Process member enrollments and maintain eligibility postings in the system.• Generate and analyze reports to ensure operational efficiency.• Handle inbound calls and provide outstanding customer service to resolve inquiries.• Distribute mail and manage scanning and indexing tasks for document organization.• Coordinate outreach to vendors and assist representatives as needed.• Schedule appointments and maintain organized calendars for team operations.• Respond to emails and ensure timely communication with clients and internal teams.• Utilize Microsoft Excel and Word for order entry and documentation purposes. For immediate consideration, call 937.224.8326.
2026-02-11T16:04:27Z