We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions.<br>• Provide support through various communication channels, including phone and email, ensuring customer satisfaction.<br>• Resolve issues proactively by identifying customer needs and offering appropriate solutions.<br>• Maintain detailed and accurate records of customer interactions in the system.<br>• Collaborate with team members to ensure consistent service quality and meet department goals.<br>• Stay informed about company policies and procedures to effectively assist customers.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Contribute to improving processes and workflows to enhance the customer experience.<br>• Demonstrate a commitment to reliability and punctuality in daily operations.<br>• Adapt to changes in procedures and systems while maintaining high-quality service.
<p>We are offering a short-term contract employment opportunity for a <strong><em>Receptionist</em></strong> for a CPA firm located in Honolulu, Hawaii. As a <strong><em>Receptionist</em></strong>, you will be the first point of contact for our clients and will be responsible for providing customer service, managing our multi-line phone system, and handling data entry tasks.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serving as the first point of contact for all customers and visitors, ensuring a positive and welcoming experience</p><p>• Managing a multi-line phone system, routing calls as necessary and answering customer inquiries</p><p>• Delivering top-notch customer service, resolving any issues promptly</p><p>• Undertaking data entry tasks, ensuring accuracy and efficiency in maintaining customer records</p><p>• Handling email correspondence with professionalism, responding to queries and forwarding messages as appropriate</p><p>• Overseeing mail processing duties, including receiving, sorting, and distributing incoming mail</p><p>• Utilizing Microsoft Word for various administrative tasks, from drafting correspondence to creating reports</p><p>• Ensuring the reception area is tidy and presentable, with all necessary stationery and material available.</p>
<p>Are you passionate about helping others and looking to launch your professional career? Our team is seeking an enthusiastic Entry-Level Customer Service Representative in Minneapolis, MN. This is an excellent opportunity to gain valuable skills, work with a supportive team, and make a direct impact on client satisfaction.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to customer inquiries via phone, email, or chat</li><li>Provide accurate information and resolve customer concerns efficiently</li><li>Document all interactions and follow up to ensure issue resolution</li><li>Collaborate with teammates and other departments as needed</li><li>Uphold company values and deliver an outstanding client experience</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong> </p><ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul><p> </p><p><strong>Required Qualifications</strong> </p><ul><li>Education: High school or GED </li><li>0-to-1-year relevant experience required </li><li>Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience </li><li>Excellent customer service skills </li><li>Strong written and verbal communication skills </li><li>High learning agility – ability to absorb complex information quickly in a multi-technique training style including facilitator lead, self-study, group simulations, and demonstration through live calls </li><li>Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner </li><li>Ability to navigate multiple systems and resources on a phone call with ease </li><li>Demonstrated ability managing multiple priorities in a fast-paced environment </li><li>Demonstrated skill troubleshooting, identifying, and resolving root cause issues </li><li>Home access to high-speed internet with speeds sufficient to support the responsibilities of the role </li></ul>
<p>Robert Half is seeking an engaging and service-driven <strong>Customer Experience Specialist</strong> to support one of our valued client organizations. This role is ideal for someone who thrives on problem-solving, building relationships, and creating positive interactions that enhance the overall customer journey. If you are a strong communicator who enjoys helping others and improving processes, this is an excellent opportunity to grow your career.</p><p><br></p><p><strong>Responsibilities</strong></p><p>In this position, you will:</p><ul><li>Serve as the primary contact for customer inquiries via phone, email, chat, or ticketing systems</li><li>Provide timely and accurate assistance to resolve customer concerns</li><li>Process orders, returns, account updates, and general service requests</li><li>Document customer interactions and maintain detailed records in CRM systems</li><li>Proactively identify opportunities to enhance customer satisfaction</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Support customer onboarding, product education, and troubleshooting</li><li>Contribute feedback to improve processes, workflows, and service efficiencies</li><li>Maintain professionalism and empathy in all customer interactions</li></ul>
We have an ongoing need for Customer Service Representatives in Essex Junction. In this role, you’ll assist customers via phone and email, resolve inquiries, process orders, and provide top-tier service.
<p>We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for visitors and callers. The ideal candidate will provide excellent customer service, manage front desk operations, and support daily administrative needs to ensure smooth office operations.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls and emails</li><li>Manage calendars, appointments, and meeting coordination</li><li>Maintain front desk organization and office appearance</li><li>Handle incoming/outgoing mail and deliveries</li><li>Perform general administrative duties such as data entry, filing, and document preparation</li><li>Support office staff with additional tasks as needed</li></ul><p><br></p>
<p>Our client in the Latrobe area is looking for a Customer Service/Sales Representative and it is a contract to hire position. Pay is $22-$24, dependent on experience. Business casual and hours for this position will be: 8:00AM – 4:30PM, 1 hour lunch</p><p><br></p><p>As a Customer Service / Sales Representative, you will serve as a key link between the company and our customers — providing exceptional service while actively driving business growth. This role combines inside sales and customer support: you’ll respond to incoming inquiries, manage existing accounts, and proactively seek out new customers through outbound calling and business development efforts. You will work closely with our sales, production, and logistics teams to ensure customers receive timely, accurate information and the high-quality service the company is known for. The ideal candidate is energetic, self-motivated, and eager to grow our customer base and expand sales within the assigned territory, all while maintaining strong, long-term relationships with existing clients.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Respond to inbound customer inquiries via phone, email, or online portals in a timely and professional manner.</p><p>Process orders accurately, verify customer information, and coordinate with internal teams to ensure on-time delivery.</p><p>Resolve customer issues or complaints, escalate when necessary, and follow through to ensure customer satisfaction.</p><p>Maintain and update customer records in our CRM or order management system.</p><p>Conduct outbound calls to prospective customers to generate new leads, build relationships, and expand our customer base.</p><p>Actively work to grow the assigned territory and develop new business opportunities through research, networking, and proactive outreach.</p><p>Identify opportunities to upsell or cross-sell products and work with the sales team to pursue these leads.</p><p>Provide product knowledge to customers and help customers select the right solutions for their equipment.</p><p>Monitor inventory availability or lead times and communicate proactively with customers about any delays or backorders.</p><p>Collaborate with other departments ensure customer expectations are met.</p><p>Meet or exceed established service and sales KPIs.</p><p><br></p>
We are looking for a dedicated and detail-oriented Receptionist with strong bookkeeping skills to join our team in Rockville Centre, New York. The ideal candidate will handle essential financial tasks, maintain accurate records, and contribute to the smooth operation of our office. This role requires excellent organizational abilities and a proactive approach to managing accounts and reconciliations.<br><br>Responsibilities:<br>• Manage day-to-day bookkeeping tasks, ensuring accuracy and compliance with company standards.<br>• Process accounts payable and accounts receivable transactions promptly and efficiently.<br>• Perform bank reconciliations to verify and maintain the accuracy of financial records.<br>• Utilize QuickBooks software to organize, track, and update financial data.<br>• Provide front-desk support by answering phone calls, greeting visitors, and maintaining a courteous and attentive demeanor.<br>• Assist in preparing financial reports and documentation as required.<br>• Coordinate with internal teams to resolve discrepancies and ensure smooth financial operations.<br>• Maintain confidentiality of sensitive financial information and follow data security protocols.<br>• Monitor office supplies and handle administrative tasks to ensure the office runs efficiently.
<p>At Robert Half, we connect skilled professionals with organizations committed to excellence and growth. Our client in the property management sector is seeking a Customer Service Agent to serve as a crucial liaison between tenants, property managers, and vendors. This role offers the opportunity to make a meaningful impact by delivering exemplary customer support in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous responses to tenant inquiries, service requests, and general questions</li><li>Assist with coordinating maintenance, repairs, and property services</li><li>Document all customer interactions and maintain accurate resident records</li><li>Support property managers by handling phone calls, emails, and walk-ins professionally</li><li>Resolve escalated issues quickly, maintaining positive relationships with tenants and stakeholders</li><li>Collaborate with vendors and contractors to ensure timely service delivery</li><li>Help with administrative tasks such as preparing notices, updating databases, and scheduling appointments</li><li>Uphold confidentiality and demonstrate a commitment to quality service</li></ul><p><br></p>
<p>We are looking for a dedicated Call Center / Customer Service Specialist to join our client's team in Farmington, Connecticut. In this role, you will be the first point of contact for customers, addressing their inquiries and resolving concerns with attention to detail and efficiency. This is a long-term contract position that offers an excellent opportunity to enhance your customer service skills while contributing to a supportive and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone, email, or other communication channels.</p><p>• Process orders, applications, and billing adjustments accurately and efficiently.</p><p>• Address and resolve customer complaints while maintaining a positive and detail-oriented approach.</p><p>• Utilize various computer programs and tools to manage customer data and ensure timely service delivery.</p><p>• Collaborate with internal teams to resolve complex issues and provide comprehensive support.</p><p>• Maintain detailed records of customer interactions and transactions for future reference.</p><p>• Follow company policies and procedures to ensure quality service and compliance.</p><p>• Assist with claim administration and provide accurate information regarding policies and processes.</p><p>• Offer insights and suggestions to improve customer service operations.</p><p>• Stay up-to-date on company products, services, and promotions to provide accurate information to customers.</p>
<p>Are you passionate about helping others and providing outstanding service? Join a local team as a Customer Service Representative and play a vital role in building positive customer relationships while supporting business operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver prompt, professional, and friendly support through phone, email, and chat</li><li>Resolve customer inquiries, issues, and complaints efficiently and empathetically</li><li>Document customer interactions and maintain accurate records in CRM systems</li><li>Follow up on pending requests and ensure timely resolution</li><li>Identify opportunities to improve processes and customer experiences</li><li>Collaborate with team members and other departments to resolve complex cases</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
<p>Our client, a well-regarded organization in the education sector, is seeking a professional and personable Front Desk Coordinator to serve as the face of their institution. This individual will play a key role in providing exceptional front-line support to students, faculty, and visitors, while keeping office operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist students, parents, staff, and visitors with professionalism and a positive attitude.</li><li>Answer and direct incoming phone calls and emails; respond to general inquiries about programs and services.</li><li>Manage front desk operations, including scheduling appointments and maintaining calendars for key personnel.</li><li>Handle the distribution of mail, packages, and deliveries.</li><li>Assist with student enrollment, recordkeeping, and data entry as needed.</li><li>Maintain a tidy, welcoming reception area and uphold confidentiality at all times.</li><li>Provide administrative support to staff and faculty, including document preparation and event coordination.</li><li>Perform other duties as assigned to support a collaborative and efficient office environment.</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented individual to join our Member Services team in Vandalia, Ohio. This contract-to-permanent position involves providing exceptional customer service, managing member-related tasks, and ensuring accurate data processing. The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Input and update member information accurately in the portal, ensuring confirmation of successful submissions.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollments and maintain eligibility records with precision.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle scanning and indexing of important documents for efficient recordkeeping.</p><p>• Distribute incoming mail and manage correspondence in a timely manner.</p><p>• Answer inbound calls to assist members with inquiries and provide solutions.</p><p>• Schedule appointments and coordinate follow-ups as needed.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Respond to emails professionally and promptly to ensure effective communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
<p>A growing manufacturing company in Linthicum, MD is seeking a Customer Experience Specialist to join their team! Primary job duties include order entry, pricing delivery, updates on delivery tracking information, helping with customers’ issues, questions, concerns, identifying the status of an order, handling inbound phone calls. This person must have prior experience working in ERP systems, along with strong customer service aptitude.</p>
We are looking for a dedicated Receptionist to join our team in New Braunfels, Texas. This position offers a long-term contract opportunity and requires a success-driven, detail-oriented individual who can provide excellent administrative and communication support in a fast-paced environment. If you thrive in a role that demands attention to detail and adaptability, this could be a great fit for you.<br><br>Responsibilities:<br>• Greet visitors and clients warmly while managing the reception area to ensure a detail-oriented atmosphere.<br>• Answer and direct calls efficiently using a multi-line phone system, ensuring prompt communication.<br>• Manage incoming inquiries and provide accurate information or route them to the appropriate team member.<br>• Assist with administrative tasks such as filing, organizing documents, and tracking deadlines.<br>• Draft and handle formal correspondence, ensuring accuracy and a high standard in all communications.<br>• Maintain confidentiality and safeguard sensitive information.<br>• Coordinate schedules and appointments, ensuring smooth day-to-day operations.<br>• Support the team by performing occasional errands and assisting with additional office needs.<br>• Serve as a backup for other staff members when required.<br>• Travel locally to courthouses, law offices, or other venues as needed.
<p>We are looking for a<strong> Sr. Customer Service Representative</strong> to join our team in Minneapolis, MN. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle escalated customer issues requiring higher-level problem solving and judgment.</li><li>Provide guidance and mentorship to customer service representatives.</li><li>Respond to inquiries via phone, email, chat, or in person with professionalism and accuracy.</li><li>Research and resolve account, billing, product, or service‑related questions.</li><li>Document interactions and updates in the CRM or internal systems.</li><li>Identify process inefficiencies and recommend improvements.</li><li>Assist with training new hires or cross‑training existing staff.</li><li>Monitor service metrics and ensure adherence to quality standards.</li><li>Collaborate with internal teams (operations, sales, technical support) to resolve customer needs.</li><li>Handle high‑priority or time‑sensitive cases with urgency.</li><li>Maintain strong knowledge of company products, services, and policies.</li><li>Support team leads and supervisors with special projects as needed</li></ul><p><br></p>
<p>The Customer Service Representative is responsible for providing prompt, courteous, and knowledgeable support to customers, ensuring a positive experience and the resolution of issues or inquiries. This role serves as a primary contact for product, service, and account questions, and works closely with internal teams to deliver high-quality service. The ideal candidate demonstrates strong communication skills, a service mindset, and proficiency with standard office and customer relationship management (CRM) software.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries by phone, email, or chat with professionalism and empathy</li><li>Listen actively to customer concerns and resolve issues by providing accurate information, solutions, or escalating matters appropriately</li><li>Document customer interactions and outcomes in CRM systems, ensuring records are complete and up-to-date</li><li>Maintain current knowledge of products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and other customer requests efficiently and accurately</li><li>Collaborate with internal teams to resolve customer needs and follow up on outstanding issues</li><li>Identify opportunities to enhance customer satisfaction and gather feedback for continuous improvement</li><li>Uphold confidentiality and security standards when handling sensitive information</li><li>Support a positive team environment and participate in ongoing training and process improvement initiatives</li></ul><p><br></p>
<p><strong>Customer Service Representative (Full-Time contract to hire)</strong></p><p>We are seeking an experienced Customer Service Representative responsible for providing professional, timely, consistent, and efficient support to clients, customers, and internal stakeholders. This role supports mission‑driven work that helps create safer environments for individuals who work around specialized equipment and technology.</p><p><strong>Job Responsibilities & Core Functions</strong></p><ul><li>Manage customer issues from start to finish by coordinating with internal departments and ensuring complete resolution.</li><li>Respond promptly and accurately to all incoming phone and email inquiries, including questions related to billing, credits, and account changes.</li><li>Enter and update customer information, orders, adjustments, and cancellations in internal databases.</li><li>Navigate multiple internal systems throughout the day to deliver high‑quality customer service.</li><li>Provide timely feedback to management regarding customer concerns or service failures.</li><li>Participate in special projects as assigned.</li><li>Mandatory overtime may be required based on business needs.</li></ul>
<p>The Customer Service Specialist plays a key role in delivering exceptional support to clients and customers by addressing inquiries, resolving issues, and ensuring a positive experience. This position requires strong communication skills, a service-oriented approach, and proficiency in CRM systems and standard office software. The Customer Service Specialist serves as a primary contact for incoming requests, collaborating with internal teams to meet customer needs efficiently and effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, or chat in a courteous and professional manner</li><li>Resolve customer concerns, troubleshoot problems, and escalate complex issues as needed</li><li>Document interactions within CRM systems, ensuring accurate and complete records</li><li>Provide product, service, or policy information as requested</li><li>Maintain up-to-date knowledge of company offerings, procedures, and policies</li><li>Collaborate with internal departments to meet customer expectations and follow up on outstanding issues</li><li>Process orders, returns, and exchanges accurately and efficiently</li><li>Identify opportunities to improve customer satisfaction and report feedback to management</li><li>Uphold confidentiality and handle sensitive information appropriately</li><li>Support a team environment and contribute to ongoing process improvement initiatives</li></ul>
<p>Robert Half is partnering with a reputable organization to identify a reliable and customer-focused Customer Service Representative. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience through clear and professional communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer inquiries via phone, email, and/or chat</li><li>Provide accurate information regarding products, services, and order status</li><li>Resolve customer issues, complaints, and requests in a timely and professional manner</li><li>Document interactions and update customer records in internal systems</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Assist with administrative tasks and reporting as needed</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Princeton, New Jersey. In this long-term contract position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and managing orders efficiently. This role is ideal for individuals who thrive in a fast-paced environment and are committed to delivering top-tier service.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone or email, ensuring a high level of professionalism and accuracy.<br>• Process and manage customer orders using SAP software, maintaining attention to detail throughout.<br>• Collaborate with internal teams to address issues and provide timely resolutions to customer concerns.<br>• Maintain accurate customer records and update relevant systems as needed.<br>• Utilize Excel formulas to analyze data and support customer-related reporting.<br>• Handle high-volume inbound calls with efficiency and courtesy.<br>• Follow company protocols to ensure compliance with all customer service standards.<br>• Identify opportunities for process improvement to enhance customer satisfaction.<br>• Provide clear and concise information to customers regarding products, services, and order status.<br>• Build strong relationships with customers to foster loyalty and trust.
We are looking for a dedicated Customer Experience Specialist to join our team in Walpole, New Hampshire. In this role, you will focus on delivering exceptional service to both online and in-store customers. As this is a Contract to permanent position, it offers an excellent pathway for career growth within our organization.<br><br>Responsibilities:<br>• Provide outstanding support to customers in both online and retail settings, ensuring their satisfaction and addressing any concerns.<br>• Handle customer inquiries through email, phone, and other communication channels with professionalism and efficiency.<br>• Collaborate with departments such as Shipping, Production, and Factory teams to resolve issues and enhance the customer experience.<br>• Work closely with the E-Commerce team and retail staff to address discrepancies and resolve complaints.<br>• Utilize NetSuite or similar order entry systems to process customer orders accurately and efficiently.<br>• Troubleshoot connectivity or technical issues that may impact customer service operations.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Stay informed about company products, policies, and services to provide accurate information to customers.<br>• Identify opportunities to improve customer processes and implement solutions in collaboration with the team.
