<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>At Robert Half, we specialize in connecting skilled professionals with dynamic organizations to foster growth and success. Our client is seeking a dedicated Bilingual Customer Service Agent to join their team, supporting customers in multiple languages and delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Provide accurate information about company products, services, and policies</li><li>Resolve customer concerns efficiently while maintaining a positive attitude</li><li>Document customer interactions and update internal records</li><li>Work closely with internal teams to follow up on customer requests</li><li>Identify opportunities to enhance the customer experience</li><li>Uphold company standards of professionalism, confidentiality, and quality</li></ul><p><br></p>
<p>We are seeking a highly organized and personable Receptionist to join our client's dynamic team. This contract position offers an excellent opportunity to gain valuable experience and contribute to a fast-paced office environment. The successful candidate will be at the heart of their day-to-day operations, supporting administrative duties while serving as a positive and professional first point of contact for visitors and team members. Responsibilities:</p><ul><li>Provide standard administrative and front desk support to ensure the smooth operation of the office.</li><li>Answer and direct incoming calls in a courteous and professional manner.</li><li>Greet visitors and manage guest check-in procedures.</li><li>Maintain an organized and tidy reception area.</li><li>Handle mailing, shipping, and receiving of packages and correspondence.</li><li>Order and track office supplies as needed.</li><li>Perform accurate data entry and assist with other clerical tasks as required.</li></ul>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
We are looking for an organized and proactive Front Desk Coordinator to join our team in Washington, District of Columbia. In this contract to permanent position, you will play a pivotal role in ensuring smooth daily operations while providing exceptional support to both staff and visitors. This role requires discretion, attention to detail, and excellent communication skills.<br><br>Responsibilities:<br>• Greet executives and visitors with professionalism and assist them with entry and meeting arrangements.<br>• Schedule and coordinate meetings to ensure seamless day-to-day operations.<br>• Handle errands such as bank deposits and lunch pickups efficiently and accurately.<br>• Maintain confidentiality while managing sensitive information and tasks.<br>• Provide administrative support across two office floors, ensuring needs are met promptly.<br>• Utilize Google Docs for documentation and organization purposes.<br>• Answer inbound calls and manage a multi-line phone system effectively.<br>• Deliver exceptional concierge services to staff and guests.<br>• Ensure the front desk area is organized and welcoming at all times.
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p><br></p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This role is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to develop your skills in customer support and order management. The ideal candidate will be detail-oriented, proactive, and capable of handling customer inquiries with professionalism.<br><br>Responsibilities:<br>• Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse.<br>• Coordinate the preparation and shipment of product samples based on customer requests.<br>• Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment.<br>• Perform data entry tasks to maintain up-to-date customer records and order information.<br>• Respond to customer inquiries via email and phone with a focus on delivering excellent service.<br>• Assist with occasional travel arrangements for participation in trade shows.<br>• Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively.
<p>The Receptionist will serve as the first point of contact for visitors and callers, providing a warm and professional welcome to all. This role requires excellent communication and interpersonal skills, a high level of organization, and the ability to handle multiple tasks efficiently. The ideal candidate will be personable, detail-oriented, and capable of creating a positive first impression.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct phone calls to the appropriate staff members.</li><li>Manage the reception area, ensuring it is clean, organized, and presentable.</li><li>Receive and distribute mail, packages, and deliveries.</li><li>Assist with scheduling appointments and meetings.</li><li>Maintain visitor logs and issue visitor badges.</li><li>Provide general administrative support, including data entry, filing, and photocopying.</li><li>Respond to inquiries and provide information about the company.</li><li>Assist with special projects and other duties as assigned.</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
We are looking for a dedicated, detail-oriented individual to join our Sales Support team on a long-term contract basis in Scottsdale, Arizona. This role involves assisting sales operations and ensuring customer satisfaction by providing seamless post-sales support and facilitating smooth communication within the sales team. The ideal candidate will be detail-oriented, proactive, and skilled in managing multiple tasks effectively.<br><br>Responsibilities:<br>• Provide exceptional post-sales support to ensure customer needs are met and issues are resolved promptly.<br>• Assist the sales team with inbound and outbound sales activities, fostering positive relationships with clients.<br>• Handle order entry processes accurately and efficiently to maintain smooth sales operations.<br>• Collaborate with internal teams to address customer inquiries and deliver timely solutions.<br>• Monitor sales activities and provide insights to improve team performance.<br>• Support the development and implementation of sales strategies to achieve organizational goals.<br>• Maintain accurate records of client interactions and sales transactions for reporting purposes.<br>• Respond to customer inquiries via phone and email, ensuring a high level of professionalism.<br>• Troubleshoot and resolve any issues related to sales orders or client accounts.<br>• Actively contribute to team meetings and share feedback to enhance sales processes.
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
<p>We’re looking for a professional, customer-focused Call Center Representative to join a team in Harrisburg, PA. If you enjoy helping people, solving problems, and working in a fast-paced environment, this could be a great fit for you.</p><p><br></p><p>What You’ll Do</p><ul><li>Handle inbound and/or outbound calls in a professional and courteous manner</li><li>Assist customers with questions, concerns, and service requests</li><li>Accurately document calls and customer information in the system</li><li>Resolve issues efficiently while maintaining a positive customer experience</li><li>Follow call scripts, procedures, and company policies</li><li>Meet individual and team performance goals</li><li>Work closely with supervisors and team members to improve service quality</li></ul><p><br></p>
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>Robert Half is seeking a proactive and customer-focused <strong>Customer Service Specialist</strong> to support one of our growing client partners. This role is ideal for individuals who are passionate about delivering excellent service, strengthening customer relationships, and helping clients navigate products, services, and solutions with confidence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer questions via phone, email, chat, or case management systems</li><li>Resolve issues by researching solutions, coordinating with internal teams, and following up promptly</li><li>Support order processing, account maintenance, and general customer requests</li><li>Record all interactions accurately in CRM or ticketing platforms</li><li>Identify trends in customer feedback and share insights to help improve service processes</li><li>Assist customers with onboarding, product navigation, and troubleshooting</li><li>Maintain a professional, customer-first approach in every interaction</li><li>Meet established performance and quality metrics</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Matthews, North Carolina. This is a Contract to permanent position within the high-tech pharmaceutical and biotech industry. The ideal candidate will excel at providing exceptional customer service while managing inbound and outbound calls, domestic and international customer order processing, and maintaining strong attention to detail. This role offers an opportunity to grow professionally in a dynamic and supportive environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate solutions through phone and email communication.</p><p>• Handle inbound and outbound calls professionally, ensuring customer satisfaction and timely resolution of issues.</p><p>• Process customer orders with precision, verifying details to ensure accuracy and compliance.</p><p>• Maintain detailed records of customer interactions and transactions using company systems.</p><p>• Collaborate with internal teams to address customer needs and improve service delivery.</p><p>• Ensure adherence to company policies and procedures while resolving customer concerns.</p><p>• Identify opportunities to improve customer service processes and contribute ideas for enhancement.</p><p>• Manage multiple tasks effectively while maintaining a focus on quality and efficiency.</p><p>• Provide support and guidance to customers regarding product and service offerings.</p><p>• Demonstrate a positive attitude and professionalism in all interactions.</p>
<p>Our client, a respected nonprofit organization, is seeking a Customer Service Representative to support their mission in a fast-paced call center environment. This role is ideal for a compassionate and professional candidate who enjoys making a positive difference in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond attentively to phone, email, and online inquiries from clients, volunteers, and donors.</li><li>Provide accurate information about programs, services, and organizational initiatives.</li><li>Triage calls when appropriate and ensure concerns are addressed or routed to the appropriate team member.</li><li>Maintain detailed records of interactions in the organization’s database in accordance with privacy standards.</li><li>Support fundraising campaigns, event registrations, and outreach projects through exemplary customer service.</li><li>Collaborate with team members and management to resolve complex issues and ensure a positive experience for all stakeholders.</li><li>Uphold the nonprofit’s values of empathy, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in RTP, North Carolina. In this role, you will provide exceptional support to customers by addressing inquiries, managing orders, and ensuring a seamless experience. This is a long-term contract position offering the opportunity to contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, ensuring accurate and efficient communication.<br>• Process and manage order entries while maintaining attention to detail and accuracy.<br>• Provide attentive and courteous support to customers, resolving issues and addressing concerns effectively.<br>• Handle inbound and outbound calls, delivering timely assistance and solutions.<br>• Collaborate with team members to ensure customer satisfaction and meet service standards.<br>• Maintain comprehensive knowledge of products and services to address customer needs effectively.<br>• Document customer interactions and resolutions accurately for future reference.<br>• Identify opportunities for improving customer service processes and contribute to team success.<br>• Follow company protocols and guidelines to ensure compliance and high-quality service.<br>• Adapt to changing priorities and support additional tasks as needed.
We are looking for skilled Customer Service Representatives to join our team in Baltimore, Maryland. This long-term contract position offers an excellent opportunity to provide exceptional support in a fast-paced call center environment. Successful candidates will play a key role in ensuring customer satisfaction through effective communication and problem resolution.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries with professionalism and efficiency.<br>• Provide accurate information regarding services and policies to callers.<br>• Document interactions and maintain detailed records in the system.<br>• Collaborate with team members to address complex customer concerns.<br>• Ensure timely resolution of issues while adhering to company protocols.<br>• Perform data entry tasks to update customer information as required.<br>• Monitor call queues and prioritize tasks to meet performance targets.<br>• Follow established guidelines to handle sensitive or confidential information.<br>• Participate in training sessions to stay updated on procedures and tools.<br>• Deliver exceptional customer experiences by demonstrating empathy and active listening.
<p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve issues and ensure customer satisfaction</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with other teams to address customer needs</li><li>Provide product or service information as needed</li><li>Identify and escalate complex issues to appropriate staff</li></ul><p><br></p>
Robert Half ACS is seeking friendly and detail oriented Receptionists for ongoing openings in the Williston area. This role serves as the first point of contact and helps ensure smooth front-office operations.
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve issues and ensure customer satisfaction</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with other teams to address customer needs</li><li>Provide product or service information as needed</li><li>Identify and escalate complex issues to appropriate staff</li></ul><p><br></p>
