We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization. Responsibilities: • Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions. • Provide support through various communication channels, including phone and email, ensuring customer satisfaction. • Resolve issues proactively by identifying customer needs and offering appropriate solutions. • Maintain detailed and accurate records of customer interactions in the system. • Collaborate with team members to ensure consistent service quality and meet department goals. • Stay informed about company policies and procedures to effectively assist customers. • Follow established protocols to escalate complex issues to higher-level support when necessary. • Contribute to improving processes and workflows to enhance the customer experience. • Demonstrate a commitment to reliability and punctuality in daily operations. • Adapt to changes in procedures and systems while maintaining high-quality service.

• Minimum of 1 year of experience in customer service or call center environments. • Strong communication skills, both written and verbal, with a customer-focused approach. • Ability to handle multiple tasks efficiently while maintaining attention to detail. • Proficiency in using computer systems and software for managing customer information. • Problem-solving skills and the ability to think critically in resolving customer concerns. • Demonstrated reliability and a strong work ethic. • Capability to work both independently and collaboratively as part of a team. • Flexibility to adapt to changing priorities and procedures.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Irvine, CA
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization. Responsibilities: • Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions. • Provide support through various communication channels, including phone and email, ensuring customer satisfaction. • Resolve issues proactively by identifying customer needs and offering appropriate solutions. • Maintain detailed and accurate records of customer interactions in the system. • Collaborate with team members to ensure consistent service quality and meet department goals. • Stay informed about company policies and procedures to effectively assist customers. • Follow established protocols to escalate complex issues to higher-level support when necessary. • Contribute to improving processes and workflows to enhance the customer experience. • Demonstrate a commitment to reliability and punctuality in daily operations. • Adapt to changes in procedures and systems while maintaining high-quality service.
2026-02-03T00:28:40Z