<p>Customer Service Associate</p><p>Rock Island, IL | Onsite | Contract-to-Hire</p><p>Monday-Friday | 9am-5pm</p><p><br></p><p>We’re partnering with a locally owned business in Rock Island to find a Customer Service Associate who enjoys variety, staying active, and being part of a tight-knit team. This is a true wear-many-hats role — perfect for someone who doesn’t want to sit at a desk all day and thrives in a hands-on environment.</p><p><br></p><p>Apply today! For more information: call Christin, Erin, or Lydia at (563) 359-7535.</p><p><br></p><p>Responsibilities include:</p><p>- Greet customers promptly at the front counter</p><p>- Answer phones (high call volume during busy season)</p><p>- Process payments (credit cards, invoices, POS system)</p><p>- Assist office staff with filing, labeling, and tracking paperwork</p><p>- Call customers with updates and scheduling information</p><p>- Create sales orders and invoices</p><p>- Stock and clean shelves; help keep the workspace organized</p><p><br></p><p>What Success Looks Like in This Role:</p><p>- Takes initiative and jumps in to help without being asked</p><p>- Stays productive during slower moments by organizing, cleaning, or restocking</p><p>- Builds rapport with repeat customers and remembers faces over time</p><p>- Communicates professionally and stays focused during work hours</p><p>- Shows up reliably and supports the team when things get busy</p>

<p>Requirements:</p><p>- Strong attention to detail (accuracy is critical)</p><p>- Comfortable using Excel and Word (inventory and forms live in Excel)</p><p>- Must be able to lift 50lbs</p><p>- Confident customer service and phone communication skills</p><p>- Ability to follow tasks from start to finish without dropping details</p><p>- Clear communicator who asks questions and keeps others informed</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>