We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions. Responsibilities: • Welcome and assist walk-in and scheduled customers, delivering outstanding customer service. • Conduct interviews with clients to gather household information and verify required documentation. • Review, copy, and manage customer-provided documents to ensure accuracy and completeness. • Support clients by printing missing or previously submitted documents as needed. • Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers. • Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday. • Access and retrieve utility bills from online portals to support customer documentation. • Uphold strict confidentiality regarding customer information and records. • Attend training sessions to enhance program knowledge and stay updated on organizational processes. • Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.

• Proven experience in receptionist or administrative roles, preferably in a customer-facing environment. • Proficiency in handling multi-line phone systems and managing inbound calls. • Strong organizational skills and attention to detail, especially in document management. • Ability to learn and retain knowledge of programs and services offered by the organization. • Excellent communication and interpersonal skills to interact effectively with diverse customers. • Familiarity with basic computer operations, including printing and online document retrieval. • Commitment to maintaining confidentiality and ethical standards. • Flexibility to adapt to new tasks and directives as required.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Youngstown, OH
onsite
Temporary
12.27 - 14.21 USD / Hourly
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions. Responsibilities: • Welcome and assist walk-in and scheduled customers, delivering outstanding customer service. • Conduct interviews with clients to gather household information and verify required documentation. • Review, copy, and manage customer-provided documents to ensure accuracy and completeness. • Support clients by printing missing or previously submitted documents as needed. • Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers. • Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday. • Access and retrieve utility bills from online portals to support customer documentation. • Uphold strict confidentiality regarding customer information and records. • Attend training sessions to enhance program knowledge and stay updated on organizational processes. • Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
2026-01-28T18:58:40Z