<p>We are looking for an organized and approachable Receptionist to join our team in Oak Brook, Illinois. In this long-term contract position, you will be the first point of contact for clients and visitors, ensuring smooth day-to-day operations. This role involves managing administrative tasks with precision and maintaining a detail-oriented demeanor, even during challenging conversations.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Greet and assist visitors, ensuring they feel welcomed and directed appropriately.</p><p>• Handle incoming and outgoing mail distribution with accuracy and timeliness.</p><p>• Scan and organize documents to maintain digital and physical filing systems.</p><p>• Collaborate with billing and intake coordinators to ensure seamless operations.</p><p>• Manage schedules and appointments efficiently, keeping calendars up-to-date.</p><p>• Perform data entry tasks, ensuring accuracy and attention to detail.</p><p>• Respond to email correspondence professionally and in a timely manner.</p><p>• Maintain organized files and records to support office operations.</p><p>• Navigate sensitive conversations tactfully while maintaining boundaries and a detail-oriented approach.</p><p><br></p><p>The salary range for this position is $17/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
We are looking for a skilled Collections Specialist to join our team in Mount Prospect, Illinois. In this long-term contract position, you will play a key role in managing commercial collections for our organization. If you have experience in resolving billing issues, following up on outstanding invoices, and maintaining strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Monitor and follow up on overdue invoices to ensure timely payments.<br>• Communicate with customers to address payment discrepancies and resolve billing issues.<br>• Use online portals to process payments and update account information.<br>• Collaborate with internal departments to investigate and resolve invoice disputes.<br>• Maintain detailed records of collection activities and customer interactions.<br>• Analyze accounts to identify trends and recommend process improvements.<br>• Ensure compliance with company policies and regulations during collection activities.<br>• Provide exceptional customer service to maintain positive client relationships.<br>• Prepare reports on collection status and outstanding balances for management review.
<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half!</p>
We are looking for a personable and organized Receptionist to join our team on a contract basis. This role involves providing essential support to ensure smooth daily operations, including greeting visitors and handling administrative tasks. Based in Toms River, New Jersey, this position requires in-person attendance and offers the possibility of extension.<br><br>Responsibilities:<br>• Welcome visitors and ensure a positive first impression by providing assistance and directing them appropriately.<br>• Manage incoming phone calls, routing them to the correct departments or staff members.<br>• Perform general office tasks such as restocking coffee supplies and loading/unloading the dishwasher.<br>• Assist in validating parking for guests and employees as needed.<br>• Set up meeting rooms and maintain their readiness for scheduled events.<br>• Handle administrative duties including correspondence and document management.<br>• Maintain cleanliness and organization in communal office areas.<br>• Monitor office supplies and coordinate replenishment to ensure availability.<br>• Provide excellent customer service to internal and external stakeholders.<br>• Collaborate with staff to support daily operational needs.
We are looking for a dedicated Credit Clerk to join our team in Charlotte, North Carolina. This Contract-to-Permanent position offers an excellent opportunity for a skilled and detail-oriented individual to contribute to credit and collections processes within the construction industry. The ideal candidate will bring expertise in credit applications and commercial collections, ensuring efficient operations and customer satisfaction.<br><br>Responsibilities:<br>• Process and review credit applications to ensure accuracy and compliance with company policies.<br>• Manage commercial collections by contacting clients, resolving payment discrepancies, and maintaining accurate records.<br>• Approve credit limits for new and existing accounts based on thorough analysis and established guidelines.<br>• Monitor outstanding balances and follow up on overdue payments to reduce delinquencies.<br>• Collaborate with internal departments to resolve credit-related issues and maintain smooth workflows.<br>• Maintain detailed documentation of all credit and collection activities for auditing purposes.<br>• Prepare reports on credit and collections performance to inform management decisions.<br>• Ensure compliance with industry regulations and company standards throughout credit operations.<br>• Provide excellent customer service by addressing inquiries and concerns related to credit and collections.<br>• Assist in implementing process improvements to enhance efficiency in credit management.
<p>We are seeking an experienced Senior Customer Service Representative to join our client’s team in the printing/manufacturing industry. This is a temp-to-hire opportunity for a motivated professional who thrives in a fast-paced, detail-driven environment and is eager to grow into a more advanced account/customer service role.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and process customer accounts and orders with accuracy and timeliness.</li><li>Verify and confirm order details (items, quantities, changes, etc.) and enter them correctly into the order system.</li><li>Serve as the primary liaison between customers and internal teams, ensuring clear communication and effective follow-up.</li><li>Prioritize daily workload to meet shifting demands, updates, and changes.</li><li>Apply problem-solving skills to resolve customer issues and ensure satisfaction.</li><li>Learn and apply calculations, conversions, and concepts specific to the production process.</li><li>Apply project management skills to oversee customer orders from start to finish, ensuring deadlines, changes, and deliverables are met.</li><li>Coordinate with multiple stakeholders to drive projects forward and ensure seamless execution across teams.</li></ul><p><br></p><p><br></p>
<ul><li>Greet and welcome visitors and clients in a professional and friendly manner, creating a positive first impression.</li><li>Answer, screen, and direct incoming phone calls using a multi-line phone system, taking detailed messages when necessary.</li><li>Maintain the reception area, ensuring it is clean, organized, and presentable for visitors and staff.</li><li>Manage the scheduling and coordination of appointments, meetings, and conference room reservations.</li><li>Assist with general administrative tasks such as data entry, filing, and handling correspondence.</li><li>Receive and sort incoming mail and deliveries and ensure outgoing mail is prepared for shipment.</li><li>Provide accurate information to visitors, clients, and employees about company services, events, or processes as needed.</li><li>Collaborate with team members to ensure seamless communication and efficient front desk operations.</li><li>Monitor and restock office supplies in the reception area or alert relevant departments about necessary orders.</li><li>Maintain confidentiality and adhere to company policies, particularly when handling sensitive or proprietary information.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Bilingual Spanish/English Customer Service Representative to join our team in Columbia, South Carolina. This is a long-term contract position that requires excellent communication skills and a customer-focused mindset. In this role, you will interact with clients, manage inquiries, and ensure a seamless customer experience.<br><br>Responsibilities:<br>• Handle customer inquiries and requests promptly, accurately, and professionally to ensure satisfaction.<br>• Build rapport with clients by addressing their needs with empathy and exceeding expectations.<br>• Utilize multiple systems and applications to research, analyze, and resolve customer concerns.<br>• Maintain high performance standards and adhere to quality benchmarks.<br>• Acquire knowledge of personal lines insurance principles and products offered by the company.<br>• Collaborate effectively with team members and business partners to deliver exceptional service.<br>• Manage a 40-hour work schedule, including occasional overtime and weekend shifts.<br>• Assist with special projects and additional tasks as assigned.<br>• Participate in continuous learning to enhance skills and understanding of company processes.
<p>We are looking for a skilled Medical Collections Specialist to join our team on a contract basis in Sudbury, MA. In this role, you will be responsible for managing patient accounts, facilitating payment collections, and ensuring compliance with healthcare regulations. The ideal candidate has strong analytical abilities, excellent communication skills, and proficiency in medical billing software.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient accounts by addressing billing inquiries, arranging payment plans, and communicating financial responsibilities.</p><p>• Collect payments efficiently while adhering to healthcare regulations and organizational policies.</p><p>• Analyze billing details to identify discrepancies and investigate claim denials.</p><p>• Negotiate payment terms with patients, insurance companies, and other parties to resolve outstanding balances.</p><p>• Utilize healthcare billing software for electronic claim submissions and account management.</p><p>• Reconcile accounts to ensure accurate balances and resolve any inconsistencies.</p><p>• Provide precise and effective communication with clients, insurers, and internal teams to address billing disputes and inquiries.</p><p>• Maintain compliance with healthcare laws and internal guidelines throughout the collections process.</p><p>• Post payments accurately and ensure timely account updates</p>
<p>Are you a financial wizard who loves numbers <em>and</em> building relationships? Do you pride yourself on having top-notch organizational skills combined with a knack for problem-solving? Then you might be the Credit & Collections superhero our client has been waiting for!</p><p><strong>What’s in it for YOU?</strong></p><p>✅ <strong>HYBRID FLEXIBILITY</strong> — After the first two weeks of exciting training, enjoy the best of both worlds: 3 days in our beautiful office and 2 days working from the comfort of your home! 🌟</p><p>✅ <strong>GROWTH OPPORTUNITY</strong> — This is a <strong>direct-hire position</strong>, meaning you’re not here for a temporary gig—you’re here to grow your career!</p><p>✅ <strong>TEAM CULTURE</strong> — Join a fun and supportive group that values collaboration, innovation, and professional development. (Yes, you can finally look forward to Mondays!)</p><p><br></p><p><strong>What You’ll Do</strong></p><p>💰 Manage and monitor business customer accounts to ensure timely invoicing and payments.</p><p>🤝 Build strong relationships with clients to understand payment challenges and offer solutions.</p><p>📊 Maintain detailed records so you’re always ahead of the game.</p><p>🚀 Leverage your problem-solving skills to resolve discrepancies quickly and professionally.</p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p>We are looking for a detail-oriented Credit & Collections Specialist for an Oconomowoc, WI area organization. In this role, you will manage credit applications, oversee commercial collections, and ensure the approval process aligns with company standards. This position offers an excellent opportunity to contribute to financial operations and maintain strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Review and process credit applications with accuracy and efficiency.</p><p>• Manage commercial collections, ensuring timely follow-ups and resolution of outstanding balances.</p><p>• Approve credit limits based on company policies and financial analysis.</p><p>• Maintain detailed records of customer accounts and payment histories.</p><p>• Collaborate with internal teams to address credit-related issues and improve processes.</p><p>• Provide exceptional customer service to resolve disputes and maintain positive relationships.</p><p>• Prepare reports on credit and collections activities for management review.</p><p>• Analyze financial data to assess creditworthiness and mitigate risks.</p><p>• Ensure compliance with company policies and regulatory standards.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Indianapolis, Indiana. In this contract role, you will play a vital part in managing accounts receivable, ensuring timely payment posting, and establishing effective payment arrangements. This position is ideal for someone with strong organizational skills and a focus on maximizing cash flow from outstanding accounts.<br><br>Responsibilities:<br>• Process and post payments accurately using accounting software systems.<br>• Contact clients to negotiate and establish payment arrangements for overdue accounts.<br>• Utilize tools such as Accurint and CRM systems to track and manage collections activities.<br>• Respond to inbound calls professionally to address billing inquiries and resolve payment issues.<br>• Handle claim administration tasks to ensure proper documentation and follow-up.<br>• Monitor accounts receivable to identify and prioritize collection efforts.<br>• Collaborate with internal teams to streamline billing functions and optimize collection processes.<br>• Maintain accurate records of all collections and payment activities.<br>• Analyze accounts to identify discrepancies and take corrective actions as needed.<br>• Ensure compliance with company policies and relevant financial regulations.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Rochester, New York. In this role, you will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing front desk operations. This position is an excellent opportunity to contribute to a non-profit organization and utilize your communication and administrative skills.<br><br>Responsibilities:<br>• Greet visitors and callers with a courteous demeanor, ensuring a welcoming and helpful experience.<br>• Manage incoming phone calls, directing them to the appropriate departments or individuals.<br>• Maintain an organized front desk area, ensuring all materials and supplies are well-stocked.<br>• Handle scheduling and coordination of appointments or meetings as needed.<br>• Process and distribute incoming mail and packages promptly and efficiently.<br>• Use Microsoft Word and Microsoft Outlook to draft communications and manage correspondence.<br>• Support administrative tasks, such as data entry, filing, and document management.<br>• Assist with special projects or events as assigned, ensuring all logistical needs are met.<br>• Provide general office support to ensure smooth daily operations of the organization.
<p>A well-established educational institution in Honolulu, Hawaii, is looking for a friendly and organized <strong>Receptionist</strong> to be the first point of contact for students, parents, staff, and visitors. In this role, you will provide exceptional customer service, manage front desk operations, and support daily administrative tasks to ensure the office runs smoothly. The ideal candidate is personable, detail-oriented, and enthusiastic about contributing to an environment focused on learning and community engagement. This is a <strong>fully on-site</strong> position based at the institution’s Honolulu campus. Candidates must already be residing in <strong>Hawaii</strong> and available to attend <strong>in-person interviews</strong> as part of the selection process. Please call 808-531-0800 to apply. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Front Desk Management:</strong> Greet and welcome students, parents, visitors, and staff, maintaining a professional and welcoming environment.</li><li><strong>Phone and Email Communications:</strong> Answer, screen, and forward calls efficiently while responding to inquiries via email or other communication platforms.</li><li><strong>Appointment Scheduling:</strong> Schedule meetings, tours, and appointments for faculty and staff, ensuring calendars are up-to-date.</li><li><strong>Attendance and Document Tracking:</strong> Record student attendance, maintain accurate visitor logs, and manage sign-in/sign-out procedures for guests and students.</li><li><strong>Office Support:</strong> Perform clerical tasks such as filing, copying, and faxing while maintaining organized records for school policies, handbooks, and forms.</li><li><strong>Event Coordination Assistance:</strong> Assist with coordinating school events, including parent-teacher conferences, community meetings, and student activities.</li><li><strong>Supplies and Inventory:</strong> Monitor and replenish front office supplies, ensuring all materials are available for staff and students.</li><li><strong>Policy Adherence:</strong> Mai</li></ul><p><br></p>
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
<p>We are looking for a dedicated Collections Specialist to oversee student account receivables for a higher education institution in NE Philadelphia, Pennsylvania. This role focuses on managing overdue accounts, collaborating with students and families, and ensuring compliance with institutional policies and government regulations. The ideal candidate will excel at balancing financial responsibilities with a student-centered approach.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue student accounts related to tuition, housing, and fees, ensuring timely follow-up.</p><p>• Develop and administer payment plans in alignment with university guidelines.</p><p>• Collaborate with internal departments and external collection agencies to resolve outstanding balances.</p><p>• Maintain detailed and accurate records of all student account activities and communications.</p><p>• Prepare monthly reports highlighting delinquent accounts and collection efforts.</p><p>• Enforce institutional policies regarding registration holds, transcript restrictions, and financial clearance.</p><p>• Ensure compliance with federal, state, and university regulations related to student accounts.</p><p>• Educate students and families on financial responsibility and payment options.</p><p>• Recommend accounts for write-offs or legal actions based on established procedures.</p><p>• Assist the Student Account Services team during peak periods by processing payments and completing end-of-day tasks.</p>
<p>We are looking for a detail-oriented and friendly Receptionist for our client New Orleans, Louisiana. This role is ideal for someone who excels in customer service and is skilled at managing front desk operations. You will play a key role in ensuring smooth communication and efficient administrative support. This is a short-term contact employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors by managing the front desk and buzzing in guests as needed.</p><p>• Handle incoming and outgoing mail, ensuring timely distribution.</p><p>• Operate multi-line phone systems to answer calls and direct inquiries appropriately.</p><p>• Perform clerical duties such as data entry and maintaining organized records.</p><p>• Coordinate email correspondence and respond promptly to inquiries.</p><p>• Schedule appointments and manage calendars to support efficient workflows.</p><p>• Utilize Microsoft Word and Outlook for basic document creation and communication tasks.</p>
<p>Hybrid Monday and Friday work remotely </p><p><br></p><p>Responsibilities:</p><p>• Manage customer accounts by addressing inquiries, resolving complaints, and ensuring high-quality service.</p><p>• Handle escalated issues, including executive-level complaints and matters raised by media or legal representatives.</p><p>• Collaborate with vendor partners and internal teams to resolve customer concerns effectively.</p><p>• Process claims, invoices, and enrollment requests with accuracy and efficiency.</p><p>• Ensure consistent and timely billing and fulfillment for customers.</p><p>• Support onboarding processes and validate account information to maintain accuracy.</p><p>• Address issues escalated to regulatory bodies such as the Public Service Commission with professionalism.</p><p>• Maintain strong communication with suppliers and business units to ensure smooth operations.</p><p>• Follow established procedures and guidelines to meet organizational standards.</p><p>• Provide exceptional customer support under direct supervision while adhering to company policies.</p>
<p>B2B Collections Specialist</p><p>Robert Half is looking for an experienced B2B collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance professional as a part of a growing team, contact us today. This contract position is estimated to be a 8-12 month opportunity located in St. Paul, Minnesota.</p><p> </p><p>Our B2B Collections Specialist would have the following responsibilities:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a dedicated Collections Specialist to join our team in Puyallup, Washington. In this role, you will provide critical support to credit and collections operations while ensuring smooth customer service interactions. This is a long-term contract position offering stability and growth opportunities within a dynamic workplace.<br><br>Responsibilities:<br>• Assist with credit and collections processes, focusing on resolving customer inquiries and managing account balances.<br>• Process customer payments, including credit card transactions, with accuracy and attention to detail.<br>• Handle customer requests for invoices, statement copies, and W-9 forms promptly and professionally.<br>• Set up and manage cash accounts while ensuring compliance with company policies.<br>• Perform data entry tasks with a high degree of accuracy to maintain organized records.<br>• Manage resale permits and distribute mail efficiently.<br>• Place accounts on hold as needed and communicate account status effectively.<br>• Utilize multiple computer systems and software, including SAP S/4HANA and Microsoft Office Suite.<br>• Provide exceptional customer service, addressing concerns and maintaining positive client relationships.<br>• Support clerical tasks and administrative functions to ensure smooth operations.
We are looking for a detail-oriented Customer Account Coordinator to join our team on a contract basis in Boca Raton, Florida. This role involves managing the full cycle of order processing for Global Accounts while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment, possess strong technical skills, and demonstrate excellent communication abilities.<br><br>Responsibilities:<br>• Manage product listings, pricing updates, and order flows on the Shopify B2B platform, ensuring accuracy and resolving any errors to enhance customer satisfaction.<br>• Provide dedicated support to Global Accounts across multiple regions, ensuring seamless communication and service.<br>• Process orders in accordance with account-specific shipping schedules and vendor compliance requirements.<br>• Maintain organized workflows to consistently meet customer shipping deadlines.<br>• Monitor shipment statuses, review daily reports, and proactively address non-conformances to maintain high performance standards.<br>• Collaborate with internal teams to resolve customer inquiries and improve process efficiency.<br>• Generate and analyze reports using Microsoft Excel, including pivot tables, to track order metrics and performance.<br>• Ensure all tasks are executed to meet contractual obligations and business objectives.<br>• Perform additional duties as assigned to support broader team initiatives.
We are looking for a Customer Experience Specialist to join our team in Indian Wells, California. This contract position is ideal for individuals who excel in delivering exceptional customer service and possess a strong background in cash handling and retail environments. If you are organized, detail-oriented, and thrive in fast-paced settings, this role offers an exciting opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Deliver exceptional service by addressing customer inquiries via inbound calls in an attentive and efficient manner.<br>• Process various types of transactions, including cash handling, check cashing, and payment services, with accuracy.<br>• Maintain precise and organized records through data entry tasks while adhering to company policies.<br>• Actively listen to customers to understand their needs and provide tailored solutions.<br>• Resolve customer concerns promptly and effectively, ensuring satisfaction.<br>• Leverage CRM tools to track and manage customer interactions and service outcomes.<br>• Uphold compliance standards and ensure transactions align with company protocols.<br>• Collaborate with team members to improve processes and enhance overall customer experience.<br>• Apply retail and teller knowledge to support operational efficiency.<br>• Identify opportunities to enhance service delivery and recommend improvements.
<p><strong>Job Title: Front Desk Representative (Contract)</strong></p><p><strong>Location: Iowa City, Iowa</strong></p><p><strong>Description:</strong></p><p>We are seeking a friendly and organized Front Desk Representative to join our client's team on a <strong>short-term contract</strong> basis. Acting as the "Director of First Impressions," the ideal candidate will play a pivotal role in creating a welcoming environment for visitors, handling phone calls, and assisting with various clerical tasks. If you have excellent communication and organizational skills, this is an excellent opportunity to showcase your talents while contributing to the success of a dynamic company in Iowa City.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist clients and visitors with a friendly and professional demeanor, ensuring a seamless first impression.</li><li>Answer incoming phone calls promptly, routing them to the appropriate departments or providing accurate information as needed.</li><li>Manage daily administrative tasks, such as data entry, filing, scanning documents, and organizing office materials.</li><li>Assist with scheduling appointments, managing calendars, and coordinating meetings.</li><li>Maintain a clean and organized front desk and reception area.</li><li>Provide high-quality customer service to internal staff and external stakeholders.</li><li>Support additional clerical tasks and special projects as requested.</li></ul><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
