We are looking for a Customer Experience Specialist to join our team in Indian Wells, California. This contract position is ideal for individuals who excel in delivering exceptional customer service and possess a strong background in cash handling and retail environments. If you are organized, detail-oriented, and thrive in fast-paced settings, this role offers an exciting opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Deliver exceptional service by addressing customer inquiries via inbound calls in an attentive and efficient manner.<br>• Process various types of transactions, including cash handling, check cashing, and payment services, with accuracy.<br>• Maintain precise and organized records through data entry tasks while adhering to company policies.<br>• Actively listen to customers to understand their needs and provide tailored solutions.<br>• Resolve customer concerns promptly and effectively, ensuring satisfaction.<br>• Leverage CRM tools to track and manage customer interactions and service outcomes.<br>• Uphold compliance standards and ensure transactions align with company protocols.<br>• Collaborate with team members to improve processes and enhance overall customer experience.<br>• Apply retail and teller knowledge to support operational efficiency.<br>• Identify opportunities to enhance service delivery and recommend improvements.

• Proven experience in roles involving cash handling, such as bank teller or retail cashier.<br>• Demonstrated ability to provide exceptional customer service in fast-paced environments.<br>• Familiarity with CRM systems and data entry processes.<br>• Strong attention to detail and accuracy in transaction processing.<br>• Excellent communication skills, both verbal and written, to effectively interact with customers.<br>• Ability to work independently while contributing to a team-oriented environment.<br>• Previous experience in retail or call center settings is highly desirable.<br>• Comfortable managing high-pressure situations and meeting tight deadlines.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>