We are looking for a dedicated Collections Specialist to join our team in Puyallup, Washington. In this role, you will provide critical support to credit and collections operations while ensuring smooth customer service interactions. This is a long-term contract position offering stability and growth opportunities within a dynamic workplace. Responsibilities: • Assist with credit and collections processes, focusing on resolving customer inquiries and managing account balances. • Process customer payments, including credit card transactions, with accuracy and attention to detail. • Handle customer requests for invoices, statement copies, and W-9 forms promptly and professionally. • Set up and manage cash accounts while ensuring compliance with company policies. • Perform data entry tasks with a high degree of accuracy to maintain organized records. • Manage resale permits and distribute mail efficiently. • Place accounts on hold as needed and communicate account status effectively. • Utilize multiple computer systems and software, including SAP S/4HANA and Microsoft Office Suite. • Provide exceptional customer service, addressing concerns and maintaining positive client relationships. • Support clerical tasks and administrative functions to ensure smooth operations.

• Previous experience in collections, preferably in a business-to-business (B2B) environment. • Strong customer service skills with the ability to handle challenging situations calmly and professionally. • Proficiency in using multiple computer systems and software, including SAP S/4HANA and Microsoft Office Suite. • Excellent data entry skills with a keen attention to detail. • Ability to manage and prioritize tasks in a fast-paced environment. • Strong organizational and clerical capabilities. • Tech-savvy with the ability to quickly learn new systems and processes. • Familiarity with collection processes and billing procedures is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Puyallup, WA
onsite
Temporary
28.50 - 33.00 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Puyallup, Washington. In this role, you will provide critical support to credit and collections operations while ensuring smooth customer service interactions. This is a long-term contract position offering stability and growth opportunities within a dynamic workplace. Responsibilities: • Assist with credit and collections processes, focusing on resolving customer inquiries and managing account balances. • Process customer payments, including credit card transactions, with accuracy and attention to detail. • Handle customer requests for invoices, statement copies, and W-9 forms promptly and professionally. • Set up and manage cash accounts while ensuring compliance with company policies. • Perform data entry tasks with a high degree of accuracy to maintain organized records. • Manage resale permits and distribute mail efficiently. • Place accounts on hold as needed and communicate account status effectively. • Utilize multiple computer systems and software, including SAP S/4HANA and Microsoft Office Suite. • Provide exceptional customer service, addressing concerns and maintaining positive client relationships. • Support clerical tasks and administrative functions to ensure smooth operations.
2025-09-12T20:39:08Z