We are looking for a skilled Collections Specialist to join our team in Mount Prospect, Illinois. In this long-term contract position, you will play a key role in managing commercial collections for our organization. If you have experience in resolving billing issues, following up on outstanding invoices, and maintaining strong customer relationships, we encourage you to apply. Responsibilities: • Monitor and follow up on overdue invoices to ensure timely payments. • Communicate with customers to address payment discrepancies and resolve billing issues. • Use online portals to process payments and update account information. • Collaborate with internal departments to investigate and resolve invoice disputes. • Maintain detailed records of collection activities and customer interactions. • Analyze accounts to identify trends and recommend process improvements. • Ensure compliance with company policies and regulations during collection activities. • Provide exceptional customer service to maintain positive client relationships. • Prepare reports on collection status and outstanding balances for management review.

• Experience in commercial collections, particularly in a B2B environment.• Proficiency with accounting and financial software systems such as Accurint, ADP, or Epic.• Strong understanding of accounts receivable processes and billing functions.• Excellent communication skills, both verbal and written, for interacting with clients and internal teams.• Ability to manage multiple accounts and prioritize tasks effectively.• Familiarity with CRM systems and collection management tools.• Attention to detail and problem-solving skills in resolving payment issues.• Ability to work independently and as part of a collaborative team.The hourly salary range for this position is $23.00 to $27.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Mount Prospect, IL
onsite
Temporary
23.00 - 27.00 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Mount Prospect, Illinois. In this long-term contract position, you will play a key role in managing commercial collections for our organization. If you have experience in resolving billing issues, following up on outstanding invoices, and maintaining strong customer relationships, we encourage you to apply. Responsibilities: • Monitor and follow up on overdue invoices to ensure timely payments. • Communicate with customers to address payment discrepancies and resolve billing issues. • Use online portals to process payments and update account information. • Collaborate with internal departments to investigate and resolve invoice disputes. • Maintain detailed records of collection activities and customer interactions. • Analyze accounts to identify trends and recommend process improvements. • Ensure compliance with company policies and regulations during collection activities. • Provide exceptional customer service to maintain positive client relationships. • Prepare reports on collection status and outstanding balances for management review.
2025-09-08T19:48:52Z