We are looking for an experienced Collections Specialist to join our team in Downers Grove, Illinois. This is a long-term contract position ideal for someone with a strong background in B2B collections and excellent communication skills. The role requires adaptability and a keen analytical mindset to effectively manage accounts and resolve outstanding balances.<br><br>Responsibilities:<br>• Manage and oversee the collection process for business-to-business accounts, ensuring timely resolution of outstanding balances.<br>• Maintain accurate records of interactions and payments, updating systems with relevant information.<br>• Communicate professionally with clients to address payment issues and negotiate solutions.<br>• Analyze account data to identify trends and prioritize collection efforts.<br>• Collaborate with internal teams to address discrepancies and support account reconciliation.<br>• Adapt to changing work environments, procedures, and priorities to meet organizational needs.<br>• Provide regular updates and reports on collection status to management.<br>• Ensure compliance with company policies and regulations during all collection activities.

<ul><li>Strong communication skills, both written and verbal</li><li>Ability to follow instructions and work within structured processes</li><li>Self-motivated with a proactive approach to problem-solving</li><li>Comfortable working with numbers and basic computer systems</li><li>Reliable, punctual, and committed to meeting goals</li><li> Strong communication skills, both verbal and written, to interact effectively with clients and colleagues.</li><li>Analytical abilities to evaluate account data and identify patterns.</li><li>Proven ability to adapt to changes in procedures, priorities, and job duties.</li><li>Attention to detail and organizational skills for maintaining accurate records.</li><li>Familiarity with relevant software and tools used in collections processes.</li></ul>

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