<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing accurate information and a responsive service experience.<br>• Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up.<br>• Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed.<br>• Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks.<br>• Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback.<br>• Contribute to assigned projects and provide support for additional operational needs as business demands change.<br>• Maintain detailed and accurate records while handling data entry and customer documentation with care.<br>• Support workload demands that may occasionally require overtime based on team or business needs.
<p>Our client is seeking a professional and service-oriented Customer Service Representative to provide exceptional support to customers and help ensure a positive client experience. This role is ideal for someone with strong communication skills, a problem-solving mindset, and the ability to manage a high volume of inquiries in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries via phone, email, and other communication channels.</li><li>Resolve customer questions related to products, services, orders, accounts, or general support needs.</li><li>Document customer interactions accurately and maintain up-to-date records in internal systems.</li><li>Escalate complex issues appropriately while ensuring timely follow-up and resolution.</li><li>Process orders, returns, updates, and service requests with accuracy and attention to detail.</li><li>Collaborate with internal departments to address customer concerns and improve service delivery.</li><li>Maintain a professional, empathetic, and solutions-focused approach in all customer interactions.</li><li>Support additional administrative or operational tasks as needed.</li></ul><p><br></p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>We are looking for a Customer Service Representative to support customers in Charlotte, North Carolina by providing knowledgeable assistance on pool and spa equipment questions and concerns. This Long-term Contract position is ideal for someone who combines strong customer care skills with technical troubleshooting ability and can explain solutions in a clear, reassuring manner. The person in this role will help strengthen the customer experience by resolving issues efficiently, guiding consumers through product-related challenges, and collaborating with internal teams when more advanced support is needed.</p><p><br></p><p>There are multiple shifts that we are recruiting for within the hours of 8 am - 8 pm. </p><p><br></p><p>Responsibilities:</p><p>• Provide phone-based support to customers by addressing product questions, diagnosing common equipment concerns, and guiding them toward effective resolutions.</p><p>• Build and maintain working knowledge of pool and spa product lines, support resources, and service procedures to deliver accurate information during each interaction.</p><p>• Investigate reported issues involving mechanical, electrical, or hydraulic components and determine appropriate next steps based on available troubleshooting information.</p><p>• Handle customer concerns, complaints, and service-related disputes with professionalism, empathy, and close adherence to company standards.</p><p>• Manage assigned cases independently while also partnering with teammates to resolve more complex service matters in a timely manner.</p><p>• Route unresolved or advanced technical problems to higher-level support or leadership when additional expertise is required.</p><p>• Communicate clearly with both consumers and industry professionals, ensuring technical guidance is easy to understand and properly documented.</p>
We are looking for a Customer Service Representative to join a plastics manufacturing organization in Dallas, Texas on a contract basis with the potential for a permanent position. This position supports customers, distributor partners, and internal sales contacts by handling product-related questions, processing orders accurately, and helping ensure a smooth service experience from inquiry through fulfillment. The role is ideal for someone who combines strong communication skills with attention to detail and can confidently manage both customer interactions and order support activities.<br><br>Responsibilities:<br>• Respond to inbound customer and partner inquiries, addressing product-related questions and routing more complex concerns to the appropriate internal teams when needed.<br>• Assist sales and territory contacts by sharing current pricing, product details, and estimated lead times to support customer decisions.<br>• Recommend suitable products based on application needs and provide knowledgeable guidance to both internal stakeholders and external customers.<br>• Record customer interactions, requests, and follow-up actions in Salesforce and related systems to maintain accurate service documentation.<br>• Enter and manage orders with a high degree of accuracy, ensuring details are complete and aligned with customer requirements.<br>• Review inventory information in LN to confirm product availability, expected ship dates, and reliable delivery timelines.<br>• Support the overall customer journey by proactively communicating updates and helping resolve service issues efficiently.<br>• Participate in cross-training efforts so the team can maintain coverage and consistent service across product support activities.
We are looking for a motivated Customer Service Representative to join a dynamic team in Tempe, Arizona. This Contract to permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry. The role involves working on-site in a fast-paced call center environment, providing exceptional support to customers with mortgage-related inquiries.<br><br>Responsibilities:<br>• Respond to inbound customer calls regarding mortgage payments, escrow queries, and general loan account issues.<br>• Initiate outbound calls to assist customers with overdue or missed mortgage payments.<br>• Deliver accurate and detail-oriented customer service while addressing a variety of inquiries.<br>• Maintain detailed and precise documentation of all customer interactions in the internal system.<br>• Ensure compliance with company policies and industry regulations during all customer interactions.<br>• Participate in training and development sessions to enhance job performance and knowledge.<br>• Collaborate with team members to meet service quality goals and provide seamless support.<br>• Handle high call volumes with efficiency and attention to quality.<br>• Adapt to changes in processes or systems to continuously improve service delivery.
We are looking for a Customer Service Representative to join a mortgage and financial services team in Tempe, Arizona. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and building experience in a fast-paced call center setting. In this permanent, on-site role, you will support borrowers with account questions, payment-related concerns, and delinquency outreach while delivering attentive and empathetic service. The position offers structured training and a strong pathway for long-term growth within the mortgage industry.<br><br>Responsibilities:<br>• Respond to incoming customer calls related to mortgage accounts, including payment questions, escrow matters, and general loan support.<br>• Place outbound calls to borrowers to discuss overdue balances and encourage timely payment resolution.<br>• Deliver accurate information with an attentive, service-focused approach that supports a positive customer experience.<br>• Record customer conversations, account updates, and follow-up actions thoroughly within internal systems.<br>• Maintain adherence to regulatory requirements, company policies, and quality standards during every interaction.<br>• Take part in onboarding, guided training, and ongoing coaching to strengthen product knowledge and service performance.<br>• Manage a steady volume of phone activity while staying organized, attentive, and courteous throughout the workday.
<p>A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p><strong><u>Customer Service Representative Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!</p>
<p>We are looking for a Customer Service Representative to join our team outside of Short Pump, Virginia on a contract to hire basis. This position focuses on preparing accurate quotes and orders, and working closely with sales, shipping, and production partners to keep transactions moving efficiently. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple requests while maintaining a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue pricing quotations for parts and attachments, track quote activity, and follow up with customers to help move opportunities forward.</p><p>• Enter sales orders accurately for parts, attachments, tracks, and warranty items while confirming specifications, dimensions, and customer requirements.</p><p>• Support customers and sales representatives with delivery updates, product documentation, brochures, installation materials, images, and other requested resources.</p><p>• Coordinate with shipping and production teams to help ensure orders are complete, clearly documented, and processed within required timelines.</p><p>• Assist with return activity by supplying information needed for Return Goods Authorizations and helping communicate next steps to customers.</p><p>• Review open orders, drop-ship activity, and in-transit shipments on a regular basis, updating records and notes to keep information current.</p><p>• Manage order revisions carefully by attaching updated documentation and communicating changes to the appropriate internal stakeholder.</p>
<p>Position Title: Customer Account Coordinator</p><p><br></p><p> The Job You Will Perform: </p><p> - Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity.</p><p> - Take customer orders either directly from customers or account managers.</p><p> - Place orders on a timely basis for purchases of materials and supplies to be used in production.</p><p> - Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions.</p><p> - Process purchase orders coordinate account credits and maintain customer data.</p><p> - Work with production staff and utilize KIWI system to achieve on-time customer deliveries.</p><p><br></p>
We are looking for a customer-focused Customer Service Representative to support daily service and order activities for a gas industry operation in Avon, Ohio. This Long-term Contract position is fully onsite Monday through Friday and offers the opportunity to join a collaborative team that values adaptability, responsiveness, and strong communication. The ideal candidate can manage multiple customer accounts at once, handle changing priorities with confidence, and deliver accurate support across calls, email, and order-related tasks.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries by phone and email, providing timely updates and attentive support.<br>• Enter and process customer orders with close attention to detail to ensure accuracy and timely fulfillment.<br>• Manage several accounts simultaneously, shifting priorities as business needs change throughout the day.<br>• Place outbound calls when follow-up is needed to confirm order details, resolve service questions, or provide status information.<br>• Use Excel to review data, filter reports, and support order or account-related tracking activities.<br>• Coordinate with internal team members to address customer concerns and help maintain smooth day-to-day operations.<br>• Monitor account activity and identify issues early, using sound judgment and problem-solving skills to reach practical solutions.<br>• Maintain organized communication records in Outlook and related systems to support consistent customer service.<br>• Contribute to a positive onsite team environment by collaborating effectively with colleagues and adapting to varied work styles.
<p>We are looking for a Customer Service Representative to support daily service operations in Charleston, South Carolina. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers with care and attention to detail. The person in this role will manage incoming calls, coordinate service requests, and maintain accurate records while delivering dependable customer support.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls through a multi-line phone system and route each inquiry to the appropriate contact or department.</p><p>• Assist customers with questions, service concerns, and scheduling needs while providing courteous and solution-focused support.</p><p>• Coordinate dispatch activity by relaying job details, updating service information, and helping ensure timely communication between teams and customers.</p><p>• Enter customer, service, and scheduling data accurately into internal systems to keep records current and reliable.</p><p>• Document interactions, maintain organized files, and track service-related information for follow-up and reporting purposes.</p><p>• Address routine customer issues by gathering details, clarifying next steps, and escalating more complex matters when needed.</p><p>• Support day-to-day office communication by directing phone calls efficiently and maintaining a detail-oriented experience for every caller.</p>
<p>Robert Half is currently seeking to hire a qualified and experienced Customer Service Representative to join our clients in the Eugene area. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ul><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ul><p><br></p>
<p>Do you enjoy helping people and being the go-to problem solver? We’re looking for a <strong>Customer Service Representative</strong> to join a fast-paced, team-focused environment in the Camp Hill area. If you’re friendly, detail-oriented, and love delivering a great customer experience, this could be the perfect fit!</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Handle incoming calls, emails, and customer inquiries with professionalism</li><li>Provide accurate information and resolve questions or concerns</li><li>Enter and update customer data, orders, and account details</li><li>Process orders, track shipments, and follow up as needed</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Maintain detailed records in company systems (CRM/Excel)</li><li>Support additional administrative and customer-focused tasks</li></ul><p><br></p>
<p>A biotech company in Escondido is seeking a Customer Support Representative for a contract opportunity supporting client communication, order coordination, and administrative customer service operations. This role is ideal for someone who enjoys problem-solving, working with customers, and supporting fast-paced operational teams.</p><p>The Customer Support Representative will serve as a key point of contact for customers while helping maintain accurate records and ensuring a positive client experience.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><p>Customer Service & Administrative Support</p><ul><li>Respond to customer inquiries via phone and email</li><li>Process orders, account updates, and service requests</li><li>Coordinate communication between customers and internal departments</li><li>Maintain accurate customer records and documentation</li><li>Assist with tracking orders, shipments, and account information</li><li>Support issue resolution and customer follow-up activities</li></ul><p>Operational Coordination</p><ul><li>Assist with reporting and administrative tracking tasks</li><li>Maintain organized customer files and account documentation</li><li>Support internal teams with operational updates and communication</li></ul>
<p>We are looking for a <strong>Spanish Speaking</strong> Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer questions related to registrations, general services, and routine support needs.</p><p>• Direct callers to the appropriate call center team or department when issues require additional assistance.</p><p>• Provide timely and courteous support through phone and email while maintaining a positive customer experience.</p><p>• Enter and update customer information accurately in internal records and tracking systems.</p><p>• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.</p><p>• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.</p><p>• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.</p>
<p>We are seeking a Customer Support / Escalations Specialist to handle complex customer issues, ensure timely resolutions, and provide a high level of service.</p><p><strong>Job Description</strong></p><ul><li>Respond to escalated customer concerns via phone, email, or chat</li><li>Investigate issues and coordinate with internal departments for resolution</li><li>Maintain detailed documentation of customer cases and outcomes</li><li>Identify recurring issues and recommend process improvements</li><li>Provide support to frontline team members on escalated matters</li><li>Ensure customer concerns are resolved in a timely and professional manner</li></ul><p><br></p>
<p><em>Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area.</em></p><p><br></p><p>Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</li><li>Resolve customer issues efficiently while maintaining a positive and professional experience</li><li>Process orders, returns, and account updates with accuracy and attention to detail</li><li>Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Identify opportunities to improve processes and enhance the overall customer experience</li></ul>
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry.<br><br>Responsibilities:<br>• Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency.<br>• Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction.<br>• Operate multi-line phone systems to manage and prioritize incoming calls effectively.<br>• Perform accurate data entry to document customer interactions and maintain records.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Utilize Windows PC systems to access and update customer information.<br>• Maintain a thorough understanding of company policies to provide consistent and accurate information.<br>• Identify and escalate unresolved issues to appropriate departments for further assistance.<br>• Monitor call center operations and contribute to process improvement initiatives.<br>• Uphold a positive and helpful attitude while managing challenging situations with customers.
<p>We are looking for a Customer Service Representative II to support customer interactions and sales-related activities for a busy team in Ashburn, VA. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information accurately, and working in a fast-paced environment. The person in this role will contribute to service quality, support revenue-related documentation, and help maintain smooth daily operations through strong communication and organization.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions and resolve service issues through clear, attentive communication across phone, email, and related channels.</p><p>• Support sales-focused activities by identifying customer needs, providing accurate information, and helping strengthen client relationships.</p><p>• Maintain customer records, financial notes, and database entries with a high level of accuracy and attention to detail.</p><p>• Coordinate office and administrative tasks that keep daily service operations organized, efficient, and aligned with company policies.</p><p>• Review order, costing, and account-related information to ensure documentation is complete and properly recorded.</p><p>• Contribute to quality and continuous improvement efforts by identifying process gaps and recommending practical enhancements.</p><p>• Assist with training and onboarding support for new team members by sharing procedures, service expectations, and best practices.</p><p>• Monitor service trends and customer feedback to help improve performance, support revenue objectives, and maintain high service standards.</p>
<p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul><p><br></p>
<p>We are looking for a Customer Service Supervisor to lead a call center team in Pennsylvania. This opportunity is ideal for someone who combines strong leadership with a customer-focused approach and can help drive appointment-setting efforts through outbound calling. The person in this role will guide daily team activity, support service quality, and help create a positive experience for customers while meeting business goals.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day call center operations and provide direction to staff handling customer interactions and outbound outreach.</p><p>• Coach team members on effective communication techniques, customer service standards, and appointment-setting best practices.</p><p>• Monitor call activity, team productivity, and service performance to help ensure goals are achieved consistently.</p><p>• Assist with outbound calling efforts to schedule free estimate appointments and support sales-related follow-up activity.</p><p>• Address escalated customer concerns professionally and work with the team to resolve issues in a timely manner.</p><p>• Help maintain scheduling coverage and contribute to a smooth workflow across permanent and part-time team members.</p><p>• Reinforce quality expectations and provide ongoing feedback to strengthen team performance and customer satisfaction.</p>
Job Summary We are seeking a reliable and detail-oriented Customer Service Representative to join a small, collaborative team in Opelika, Alabama. This is a fully in-office role supporting business-to-business customer service operations, with a primary focus on processing email inquiries, coordinating with suppliers, and helping ensure products are available to ship on time. This is an excellent opportunity for someone looking to grow their career in a team-focused environment. Key Responsibilities Respond to and manage customer service inquiries primarily through email Handle light business-to-business phone communication as needed Work with suppliers and internal teams to confirm product availability and shipping readiness Enter and update information accurately in company systems Use Excel and internal software to track orders, requests, and communication Maintain a high level of attention to detail in all customer interactions and order-related tasks Support the team with day-to-day administrative and customer service functions Communicate professionally and effectively with customers, suppliers, and internal staff
<p>We are seeking a reliable and detail-oriented Customer Service Representative to join a small, collaborative team in Opelika, Alabama. This is a fully in-office role supporting business-to-business customer service operations, with a primary focus on processing email inquiries, coordinating with suppliers, and helping ensure products are available to ship on time. This is an excellent opportunity for someone looking to grow their career in a team-focused environment. Key Responsibilities Respond to and manage customer service inquiries primarily through email Handle light business-to-business phone communication as needed Work with suppliers and internal teams to confirm product availability and shipping readiness Enter and update information accurately in company systems Use Excel and internal software to track orders, requests, and communication Maintain a high level of attention to detail in all customer interactions and order-related tasks Support the team with day-to-day administrative and customer service functions Communicate professionally and effectively with customers, suppliers, and internal staff</p>