<p>We are looking for dedicated Customer Service Representatives to join our team in Tustin, California. In this long-term contract role, you will play a key part in delivering amazing service by managing customer inquiries and ensuring timely updates. This position offers an opportunity to work in a dynamic environment where attention to detail and excellent communication skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.</p><p>• Process and input customer orders accurately into the system.</p><p>• Provide timely updates on order statuses, including shipping delays or changes.</p><p>• Maintain and update customer accounts with accurate information.</p><p>• Communicate with customers via email to resolve issues and provide updates.</p><p>• Schedule appointments and coordinate with relevant departments when needed.</p>
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening their pop-up store in Burlingame starting Mid September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience, volunteer experience, or worked on a team in a work, extracurricular, or recreational capacity. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p> </p><p><strong><u>**Please note that our client is looking for candidates with open availability to fit the store schedule. They are also asking for limited time off request during these three weeks. Open availability is best**</u></strong></p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 15th to Mid January</p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart)</p><p><strong>Pay:</strong> $22.00 - $23.00</p><p><strong> </strong></p><p><strong> Sales Associate </strong></p><ul><li>Provide excellent customer service by assisting our customers in choosing the perfect Christmas tree</li><li>Go above and beyond in getting customers excited about having a Balsam Hill Christmas</li><li>Accurately complete transactions through the Balsam Hill website and with the use of apps like Square</li><li>Restock merchandise as needed and perform other daily duties routine to retail</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Seabrook, Texas. This Contract to permanent position offers an excellent opportunity for individuals with strong communication skills and a commitment to delivering exceptional support. The ideal candidate will thrive in a fast-paced environment and demonstrate a high level of professionalism.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone and email, ensuring a high level of satisfaction.<br>• Handle import and export customer service tasks with accuracy and efficiency.<br>• Perform data entry tasks, including entering invoices and maintaining records.<br>• Collaborate with team members to ensure seamless operations and resolve customer issues.<br>• Manage multiple tasks and prioritize effectively in a dynamic work environment.<br>• Provide support within a call center setting, addressing customer concerns and resolving complaints.<br>• Maintain detailed and organized documentation of all customer interactions.<br>• Monitor and follow up on outstanding issues to ensure timely resolution.<br>• Adapt to changing processes and systems to meet business needs.<br>• Uphold company standards for customer service and professionalism.
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.</p><p> </p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>Robert Half is seeking a motivated and professional <strong>Customer Service Representative</strong> to support our client's commitment to improving customer satisfaction and operational efficiency. As a key member of the team, you will provide exceptional service, resolve customer inquiries, and ensure a seamless customer journey.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle customer inquiries via phone, email, or chat with professionalism and empathy.</li><li>Provide accurate information about products, services, policies, and procedures.</li><li>Troubleshoot customer issues and escalate complex matters to appropriate departments.</li><li>Maintain detailed customer records and document interactions in the system.</li><li>Collaborate with team members and other departments to resolve issues promptly.</li><li>Stay updated on company policies, product updates, and industry trends to deliver high-quality support.</li></ul><p><br></p>
<p>Basic Function: A Teller/Customer Service Representative is accountable for processing all our </p><p>client transactions as well as providing them with excellent customer service. Making sure </p><p>clients are pleased with the services provided is one of the most important aspects of this </p><p>position.</p><p>. Principal Responsibilities:</p><p>• Create a welcoming environment for all clients.</p><p>• Assisting customers with processing transactions, such as deposits, withdrawals, or </p><p>payments, resolving complaints or account discrepancies, and answering questions.</p><p>• Informing customers about bank products and services.</p><p>• Maintain a balanced cash drawer daily and provide proof (using tapes) that all </p><p>transactions match those on your Teller Desktop System.</p><p>• Verifying client transactions, including wires, checks, transfers, and ach.</p><p>• Handling currency, transactions, and confidential information in a responsible manner.</p><p>• Accurately and swiftly process deposits, withdrawals, transfers, and wire transfers.</p><p>• Keep records of Bank Checks sold and maintain file with OFAC search results for payee.</p><p>• Respond to emails from clients in a timely manner and see that their request has been </p><p>processed to their likeness as long as bank policies and procedures were followed.</p><p>• Ordering new debit cards for clients when they expired was lost or stolen.</p><p>• Answering incoming phone calls.</p><p>• Facilitate the opening of new accounts, including the ordering of checks and debit cards.</p><p>• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits </p><p>are not exceeded.</p><p>• Open consumer accounts.</p><p>• Comply with all department Security, company policies, procedures, and regulations.</p><p><br></p>
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p>Robert Half's client in Livermore, CA is looking for an onsite contract-to-hire Customer Service/Sales Support Representative to join their team. This role is onsite, M-F, 8AM-5PM.</p><p>In this Customer Service/Sales Support role, you will be responsible for the following:</p><p><br></p><p>Interacting daily with other support departments, including Finance, Sales, Purchasing, Engineering and Product Management.</p><p><br></p><p>Responsibilities:</p><p>• Direct general customer service- for both end-users and distribution partners via lite phones, primarily email.</p><p>• Respond to Sales inquiries, expectations, and delivery management. Attend District Sales Mgr meetings and take notes</p><p>• Prepare quotes in Epicor and submit them directly to the customer or as directed by sales.</p><p>• Process customer Purchase Orders in Epicor upon receipt from customer (email or customer web portal) or when forwarded from sales. Attend daily meetings.</p><p>o Convert existing quotes in Epicor.</p><p>o Identify account based, or transaction based special instructions.</p><p>o Alert sales when customer need by dates or on the PO are not achievable prior to finalizing Sales Order.</p><p>o Audit Sales Order for accuracy – ship to address, need by dates, order price, customer part number, and quantity.</p><p>o Acknowledge directly to the customer that their purchase order has been processed and our commit/promise dates via email. If commit date is not yet available, confirm and update when it becomes available.</p><p>• Order Management- utilize Production Report, Epicor, and order status tools to:</p><p>o Monitor orders daily for on-time ship date or promised delivery. Raise any issues to the corresponding DSM.</p><p>o Communicate with DSM daily to understand priority and manage customer ship/need by dates.</p><p>• Return Management Duties.</p><p>o Create and send out return documents to customers as needed.</p><p>o Track returns through the complete process and ensure credit memos are sent to customers.</p><p>• Awareness and adherence to all documented sales operations processes.</p><p>• Open corrective action cases in Epicor on every opportunity for process improvement.</p><p>• Performs other related duties as assigned by management.</p><p><br></p><p>Submit your resume today for immediate consideration!</p>
<p>A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! </p><p><br></p><p>Essential Duties and Responsibilities:</p><p>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. </p><p>• Take ownership of every member interaction supporting first call resolution. </p><p>• Provide accurate, valid and complete information by using the correct procedures and available tools. </p><p>• Follow communication procedures, guidelines and policies. </p><p>• Handle member complaints, providing appropriate solutions. </p><p>• Adhere to established security procedures when verifying members prior to addressing their call. </p><p>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. </p><p>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. </p><p>• Provide detailed information to members on all Credit Union promotions and special account offerings.</p><p>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. </p><p>• Update member records with details of the call and the response. </p><p>• Meet specific, measurable service goals and handle multiple call queues. </p><p>• Adhere to and uphold all policies and procedures of the credit union. </p><p>• Correct errors on member’s accounts; calculate penalties and dividends, when required. </p><p>• Review account memos to ensure they are current and applicable.</p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>We are looking for an experienced Customer Service Representative to join a dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
About the Role: You’ll play an essential role by connecting with end-users of company products to ensure their product experience is positive. The position includes a mixture of outgoing and incoming calls, product complaint handling, overseeing our website chat functionality, and supporting the Patient Assistance Program to provide supplies to individuals in need. Candidates must be bilingual in Spanish and English to effectively communicate with a diverse consumer base and deliver exceptional service. <br> Key Responsibilities: High-volume outgoing calls to consumers already using our products. Conduct inbound call support for consumer inquiries. Communicate professionally on sensitive healthcare topics such as anatomical functions. Stay updated on product knowledge, competing products, and market dynamics. Demonstrate expertise in handling all consumer inquiries for healthcare supplies. Thoroughly document consumer interactions and profiles in CRM systems with attention to data quality. Identify sales opportunities during service calls and collaborate with the Consumer Sales team. Work toward achieving call and quality targets. Generate reports and fulfill additional duties as assigned.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
<p>We are seeking a <strong>proactive and driven Customer Service Representative (CSR) Lead</strong> to join our team! This role is ideal for someone with strong leadership skills, a built-in sense of urgency, and the ability to work independently while managing multiple priorities. As the CSR Lead, you’ll act as the right hand to management, helping to streamline operations, monitor team performance, provide coaching, and tackle day-to-day challenges with initiative and efficiency.</p><p>You’ll be the go-to person for ensuring work is completed timely and effectively, backing up CSRs and dispatchers, and helping our team achieve its full potential. While this is not a supervisory role, you’ll function as a <strong>team lead</strong>, helping to manage stats, review calls, coach staff, and monitor key performance metrics to ensure goals are consistently met.</p><p>If you’re a natural problem-solver who thrives in a fast-paced environment and enjoys taking the reins to make impactful contributions, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a <strong>right hand</strong> to management, taking ownership of tasks to relieve workload and ensure seamless operations.</li><li>Assist in <strong>backing up CSRs</strong> and dispatchers as needed, including handling overflow calls.</li><li>Function as a <strong>team lead</strong> by monitoring and tracking team performance metrics; compile and review stats to identify areas of improvement.</li><li>Review calls aided by <strong>AI integrations</strong>, monitor performance, and provide coaching for both AI-supported and internal staffing initiatives.</li><li>Ensure that metrics and goals are being consistently met; assist in <strong>motivating the team</strong> to reach high performance standards.</li><li>Handle <strong>day-to-day tasks</strong> independently with minimal oversight, including correcting issues as they arise and making sound decisions to address challenges.</li><li>Investigate and resolve issues such as incomplete invoices or missed payments by identifying the root cause and taking actionable next steps.</li><li>Foster a positive and collaborative team environment while helping develop a culture of accountability and urgency.</li></ul><p><br></p>
<p>We are seeking an experienced Senior Customer Service Representative to join our client’s team in the printing/manufacturing industry. This is a temp-to-hire opportunity for a motivated professional who thrives in a fast-paced, detail-driven environment and is eager to grow into a more advanced account/customer service role.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and process customer accounts and orders with accuracy and timeliness.</li><li>Verify and confirm order details (items, quantities, changes, etc.) and enter them correctly into the order system.</li><li>Serve as the primary liaison between customers and internal teams, ensuring clear communication and effective follow-up.</li><li>Prioritize daily workload to meet shifting demands, updates, and changes.</li><li>Apply problem-solving skills to resolve customer issues and ensure satisfaction.</li><li>Learn and apply calculations, conversions, and concepts specific to the production process.</li><li>Apply project management skills to oversee customer orders from start to finish, ensuring deadlines, changes, and deliverables are met.</li><li>Coordinate with multiple stakeholders to drive projects forward and ensure seamless execution across teams.</li></ul><p><br></p><p><br></p>
We are looking for a detail-oriented and proactive Customer Service Representative to join our team in Menomonee Falls, Wisconsin. In this long-term contract role, you will play a critical part in managing customer orders, ensuring seamless communication, and delivering exceptional service. If you thrive in a manufacturing environment and excel in order management, this position offers an excellent opportunity to contribute to a dynamic and collaborative team.<br><br>Responsibilities:<br>• Accurately input customer orders into the system while verifying all details for accuracy and completeness.<br>• Resolve order discrepancies and exceptions, such as pricing or validation issues, with efficiency.<br>• Address customer inquiries and complaints promptly, maintaining a high level of professionalism.<br>• Maintain organized and accurate records of orders, including purchase orders and confirmations.<br>• Collaborate with internal teams such as sales, logistics, and finance to ensure smooth order processing.<br>• Monitor orders for credits, cancellations, and revisions, ensuring timely updates.<br>• Follow established policies and procedures outlined in standard operating processes and documentation.<br>• Provide exceptional support to customers by fostering positive interactions and ensuring satisfaction.<br>• Assist in improving customer service workflows and identifying areas for optimization.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
<p>We are looking for a dedicated and healthcare bilingual Customer Service Representative to join our team on a long-term contract basis. In this role, you will assist with customer calls, including a significant portion of Spanish-speaking inquiries, ensuring high-quality service and satisfaction. This is a remote position, offering flexibility to work from home in Central, Mountain, or Pacific Time Zones.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries and resolving issues with professionalism and care.</p><p>• Manage and document customer interactions using established procedures and systems.</p><p>• Schedule appointments and coordinate with internal teams to meet client needs.</p><p>• Ensure accuracy and quality in data entry and paperwork, adhering to company policies.</p><p>• Maintain a strong understanding of medical coverage, benefit functions, and claim administration processes.</p><p>• Communicate effectively in both English and Spanish to assist a diverse customer base.</p><p>• Meet department performance goals related to satisfaction, accuracy, and attendance.</p><p>• Participate in training programs to stay updated on company procedures and policies.</p><p>• Handle sensitive and complex customer information with discretion and confidentiality.</p><p>• Provide support during occasional overtime or holiday shifts as required by business needs.</p>
<p><strong>Customer Interaction:</strong> Handle inbound and outbound customer inquiries via phone, email, and other communication methods. Provide clear, concise, and accurate information to resolve issues and answer questions.</p><p><strong>Issue Resolution:</strong> Investigate and resolve customer issues promptly, escalating complex problems to the appropriate parties when necessary.</p><p><strong>Record Management:</strong> Accurately document customer interactions, feedback, and solutions in the CRM system. Maintain organized and thorough records for future reference.</p><p><strong>Product Knowledge:</strong> Develop a comprehensive understanding of company products, policies, and services to provide informed support to customers.</p><p><strong>Process Improvement:</strong> Identify opportunities to enhance customer service operations and recommend solutions to improve overall customer satisfaction.</p><p><strong>Collaboration and Teamwork:</strong> Collaborate with internal departments, such as sales or technical teams, to ensure seamless customer experiences. Engage in knowledge-sharing and contribute to team success.</p><p><br></p>
<p>Robert Half is looking for a dedicated Customer Service Representative to deliver outstanding support and ensure seamless order processing to join our client's team. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively with internal teams to achieve customer satisfaction. The role requires a proactive approach to problem-solving and the ability to build lasting relationships through clear and detail-oriented communication.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Manage the entire sales order process, ensuring accurate entry and timely fulfillment.</p><p>• Respond to inbound calls, offering solutions and maintaining a positive client experience.</p><p>• Collaborate with cross-functional teams to guarantee smooth coordination and delivery.</p><p>• Handle both inbound and outbound communication to support customer needs.</p><p>• Maintain detailed and organized records of customer interactions and order statuses.</p><p>• Develop a strong understanding of company products and workflows to better assist clients.</p><p>• Proactively identify areas for improvement in customer service processes.</p><p>• Build and nurture positive relationships with clients to foster long-term loyalty.</p><p>• Ensure compliance with established procedures and quality standards.</p>
