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241 results for Customer Service Representative jobs

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activity for a Long-term Contract position based in Richmond, Virginia. This role focuses on building positive customer interactions through frequent phone outreach, clear communication about payment-related processes, and accurate handling of account details. The ideal candidate is organized, service-driven, and comfortable working in a fast-paced environment where attention to detail and consistent follow-through are essential. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment information. • Guide customers through payment methods, registration steps, and account setup expectations with professionalism and clarity. • Enter new records and update existing account information accurately in internal databases and company systems. • Record customer conversations, status changes, and required follow-up actions in a timely and detailed manner. • Reconnect with vendors and clients to obtain missing documentation, complete unfinished registrations, and move account setup forward. • Audit account information to identify inconsistencies, research issues, and coordinate outreach to resolve discrepancies. • Partner with internal teams to address account-related questions and help ensure prompt issue resolution. • Achieve daily performance expectations related to call activity, productivity, service quality, and customer experience.
2026-08-04T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who thrives in a fast-paced, high-volume environment and can communicate clearly with customers by phone. The person in this role will help confirm payment and account details, guide customers through enrollment steps, and keep records accurate and up to date. Responsibilities: • Place a large number of outbound calls to vendors and clients to confirm account details and payment-related information. • Walk customers through available payment methods, registration steps, and account setup expectations with a helpful and detail-oriented approach. • Enter new information and revise existing records within company databases while maintaining a high level of accuracy. • Record each customer conversation, status update, and planned next step in a timely and organized manner. • Reach out to customers when applications or registrations are incomplete and gather any missing details needed to move the process forward. • Examine account information for inconsistencies, investigate discrepancies, and resolve issues through research and direct communication. • Coordinate with internal teams to support prompt handling of account questions and follow-through on outstanding items. • Consistently achieve established performance targets related to call activity, service quality, productivity, and customer support outcomes.
2026-08-04T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
16.15 - 18 USD / Hourly
We are looking for a customer-focused individual to support a local government organization serving residents in Richmond, Virginia. This Long-term Contract position is ideal for someone who can provide clear guidance, resolve questions efficiently, and deliver a positive experience in a public-facing environment. The role blends strong service skills with administrative and accounting support, making it well suited for someone who is organized, responsive, and comfortable handling detailed records. Responsibilities: • Respond to questions from residents and stakeholders regarding services, programs, policies, and related requests in a courteous and helpful manner. • Guide customers through government procedures and documentation requirements so they can complete processes accurately and efficiently. • Coordinate with internal departments to gather accurate information and provide timely follow-up on inquiries and service issues. • Maintain current knowledge of local government offerings, updates, and community initiatives to ensure dependable customer support. • Enter, review, and update financial and customer data with accuracy across internal systems and records. • Support accounts payable and accounts receivable activities, including processing invoices, tracking transactions, and assisting with payment-related documentation. • Use accounting and office software such as QuickBooks and other computer applications to manage records and complete daily tasks. • Handle confidential or sensitive information with sound judgment, discretion, and attention to compliance standards.
2026-08-05T00:00:00Z

Customer Service Representative

Duluth, GA
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Service Representative to join a motor freight forwarding organization. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-moving service environment and enjoys supporting client accounts with professionalism, accuracy, and urgency. In this role, you will serve as a key point of contact for customers, partnering with internal teams to coordinate shipment updates, scheduling needs, and account-related inquiries. Responsibilities:• Develop and maintain positive client relationships by delivering timely, courteous, and solutions-focused support across customer interactions.• Work closely with operations and other internal partners to coordinate reporting needs, shipment schedules, and freight status communication.• Respond to inbound inquiries and customer requests, providing proactive updates on delivery timelines, shipment activity, and service-related matters.• Track open issues, document account activity thoroughly, and escalate concerns to the appropriate teams when resolution requires additional support.• Enter and manage order-related information accurately while keeping customer records current and organized.• Balance multiple service requests at once while meeting response expectations and maintaining a high standard of detail and follow-through.• Support account management activities by helping customers navigate service questions and operational updates with clarity and professionalism.
2026-07-23T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Customer Service Representative to support daily front-counter operations for a Long-term Contract position in Syracuse, New York. This role is ideal for someone who enjoys helping the public, handling administrative tasks with accuracy, and working in a fast-paced service environment. The assignment is expected to continue for approximately 24 months, with a schedule of Monday through Friday, and may be adjusted based on operational needs. Responsibilities: • Welcome visitors professionally and create a positive experience for customers upon arrival. • Review forms and supporting documents to confirm that required information is complete before processing. • Direct customer flow by monitoring and updating the queue system to keep service moving efficiently. • Evaluate vision screening outcomes and record qualifying results accurately in the appropriate computer system. • Provide hands-on assistance to individuals using self-service kiosks and answer basic process-related questions. • Capture customer photographs for driver's license-related transactions while following established procedures. • Perform data entry and routine clerical support with close attention to detail and accuracy. • Help maintain an organized service area while supporting day-to-day office operations as needed.
2026-08-05T00:00:00Z

Customer Service Representative

Canton, MI
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support students and families with questions related to financial aid in Canton, Michigan. This Long-term Contract position is ideal for someone who enjoys delivering thoughtful service, explaining complex information clearly, and helping individuals move forward with confidence. The person in this role will work closely with students throughout their educational journey while partnering with internal teams to create a positive and supportive experience. Responsibilities: • Assist prospective and current students with financial aid inquiries by providing clear, accurate, and timely guidance. • Communicate available funding options, including federal assistance, scholarships, and other education-related resources, so students can make informed choices. • Review student situations to identify obstacles affecting enrollment or continuation and recommend practical solutions. • Handle inbound and outbound conversations professionally while maintaining a high standard of customer care. • Partner with admissions, student support, and related departments to resolve issues and improve the overall student experience. • Maintain organized records and complete follow-up activities to ensure cases are handled efficiently and thoroughly. • Explain required documentation, application steps, and deadlines so students understand what is needed to move forward.
2026-07-23T00:00:00Z

Customer Service Representative

Torrington, CT
onsite
Temporary / Contract
18.25 - 20.5 USD / Hourly
Job SummaryOur client is seeking a professional, customer-focused Customer Service Representative to join their team. This role is responsible for providing excellent support to customers by answering inquiries, resolving issues, processing orders, and ensuring a positive overall experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns and complaints in a timely and professional manner</li><li>Process orders, returns, exchanges, and account updates accurately</li><li>Maintain detailed and accurate customer records in the company system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Collaborate with internal teams to support customer needs</li><li>Meet service standards, response times, and productivity goals</li></ul>Qualifications<ul><li>1+ years of customer service, call center, or administrative support experience preferred</li><li>High school diploma or equivalent required</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Proficiency with Microsoft Office and customer service software or CRM systems</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and work efficiently in a fast-paced environment</li></ul>
2026-08-06T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
17 - 22 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-07-24T00:00:00Z

Customer Service Representative

Arlington Heights, IL
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
Our client is looking for a Customer Service Representative to support clients and coordinate orders in Arlington Heights, Illinois. This role is ideal for someone who thrives in a deadline-driven environment, stays organized across multiple priorities, and communicates clearly with both customers and internal teams. The person in this position will help keep custom and stock product orders on track from initial request through final delivery while providing thoughtful service and practical solutions. THIS POSITION IS 100% ON-SITE*10% (4 times/year) TRAVEL TO TRADESHOWS IS REQUIRED FOR THIS POSITION* Pay: $25/hour-$29/hourBenefits: Medical, Dental, Vision, 401k, Paid Time Off Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Manage customer orders from purchase order receipt through shipment, ensuring all documentation, acknowledgements, payment details, and delivery information are completed accurately.• Serve as the main point of contact for customers, sales partners, and production teams by providing updates, answering questions, and coordinating changes throughout the order lifecycle.• Review product details and proofs before production, confirm specifications are correct, and partner with the art team to move custom projects forward efficiently.• Handle quote requests, sample coordination, reorder outreach, and product-related follow-up to support ongoing customer needs and sales activity.• Monitor production and shipping timelines closely, escalate risks early, and work across departments to resolve delays, discrepancies, or fulfillment issues before they affect delivery commitments.• Support licensed product processes by maintaining required documentation, tracking labeling needs, and assisting with royalty and compliance-related activities.• Perform administrative customer service tasks such as maintaining account records, processing invoicing support, collecting required forms, and assisting with past-due balance follow-up.• Contribute to office operations by answering incoming calls, welcoming visitors, distributing mail, ordering supplies, and assisting with other administrative needs as assigned.• Travel domestically on a limited basis for industry trade shows, including event preparation, booth setup and breakdown, and participation in scheduled sessions.
2026-07-14T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily operations at our ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, communication, and front-office tasks running smoothly. The person in this role will serve as a key point of contact for patients and staff, balancing attentive service with strong organization in a fast-paced clinical environment. Responsibilities: • Respond to inbound patient calls professionally, provide clear information, and direct inquiries to the appropriate clinic resources. • Coordinate appointment scheduling, update calendars, and help maintain an efficient daily flow for providers and patients. • Welcome patients upon arrival, assist with intake activities, and prepare them for clinic visits in a courteous and timely manner. • Handle order entry and administrative documentation accurately while supporting routine front-desk and customer service functions. • Communicate test-related updates to patients as directed and address questions or concerns with empathy and professionalism. • Process payments and other revenue-related transactions while maintaining accuracy and confidentiality. • Use clinic communication tools to support timely coordination, patient safety, and effective collaboration across teams. • Work closely with administrative and clinical staff to resolve service issues and contribute to a positive patient experience.
2026-08-06T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Contract assignment in San Leandro, California. This short-term opportunity is ideal for someone who is organized, adaptable, and comfortable working onsite in a manufacturing environment. In this role, you will help keep daily department activities running smoothly so core team members can stay focused on priority initiatives. Responsibilities: • Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records. • Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel. • Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency. • Enter and maintain accurate information in department files, trackers, and other internal documentation. • Coordinate communications with internal contacts and external parties as needed to keep requests moving forward. • Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities.
2026-08-03T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Waukesha, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping others, managing customer interactions with professionalism, and ensuring accurate order processing. The person in this role will serve as a key point of contact for callers while delivering responsive service and maintaining organized records. Responsibilities: • Respond to incoming customer calls with professionalism, empathy, and clear communication. • Assist callers with questions, requests, and issue resolution while providing a positive service experience. • Enter customer orders and related information accurately into internal systems. • Handle a steady volume of call center activity while maintaining quality and efficiency standards. • Make outbound calls as needed to follow up on requests, clarify details, or provide updates. • Document customer interactions thoroughly to ensure complete and accurate records. • Coordinate with internal teams to address service concerns and support timely resolution. • Monitor order details carefully and verify information to reduce errors and improve customer satisfaction.
2026-08-07T00:00:00Z

Customer Service Representative

Columbus, OH
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers with prompt, accurate, and detail-focused service in Columbus, Ohio. This Long-term Contract position is ideal for someone who enjoys helping people, handling high-volume interactions, and maintaining accurate records. The person in this role will respond to customer inquiries, complete detailed data entry, and document account activity carefully within Salesforce. Responsibilities: • Respond to inbound customer calls and provide clear, courteous assistance with account or service-related questions. • Help customers reset account details and guide them through basic issue resolution steps. • Enter customer information, updates, and service activity accurately into internal records and databases. • Record interactions, case notes, and follow-up actions in Salesforce to maintain complete documentation. • Manage data carefully by reviewing entries for accuracy, completeness, and consistency. • Support both inbound and outbound communication as needed to address requests and provide updates. • Process order-related information and ensure customer requests are routed or completed correctly.
2026-08-07T00:00:00Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to support customers through a contract position focused on responsive, accurate service. In this role, you will help individuals navigate questions and application-related needs with patience and clarity, ensuring each interaction is handled thoroughly rather than hurried. The ideal candidate brings strong call center experience, dependable attendance, and a coachable approach that supports consistent service quality. Responsibilities: • Respond to inbound customer calls and messages, providing clear guidance and resolving questions with close attention to detail. • Assist customers with completing forms correctly and gathering complete information to improve first-time accuracy. • Handle order entry and related updates with close attention to detail and timely follow-through. • Monitor open or pending customer items and take action to reduce delays and keep applications moving. • Maintain consistent queue coverage during scheduled hours and remain available to support service demand. • Place outbound calls when needed to collect missing details, provide updates, or confirm next steps with customers. • Apply feedback from supervisors and quality reviews to strengthen performance and customer interactions.
2026-08-07T00:00:00Z

Customer Service Representative

East Rutherford, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to join a team in East Rutherford, New Jersey in a contract-to-permanent capacity. This role focuses on delivering responsive support to customers, coordinating closely with sales, logistics, and other internal partners to keep orders moving efficiently. The ideal candidate brings strong communication skills, sound judgment, and a service-driven approach to managing quotes, orders, and post-order inquiries. Responsibilities: • Serve as a primary point of contact for customer inquiries across multiple product lines, providing timely and attentive support throughout the sales cycle. • Develop strong working relationships with customers by addressing questions, setting clear expectations, and following through on commitments. • Prepare accurate pricing quotations and coordinate with internal teams to ensure requests are completed within expected timeframes. • Enter customer orders into company systems with close attention to detail and confirm order information to support smooth processing. • Partner with the sales organization by supplying quote assistance, delivery updates, and order-related reporting as needed. • Oversee day-to-day order activity, including confirmations, shipment updates, backorder communication, and status follow-up with customers. • Investigate and resolve issues involving orders, deliveries, invoices, and returns by working across operations, supply chain, and logistics functions. • Support shipping operations by preparing documentation, verifying accuracy, and returning completed paperwork to the warehouse on schedule. • Conduct routine customer check-ins, document follow-up items, and monitor action plans to help maintain a high level of service. • Handle inbound customer communications and assist with outbound follow-up related to order updates, service questions, and issue resolution.
2026-08-07T00:00:00Z

Customer Service Rep

Hopewell, VA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Rep to support daily customer and order-related activities in Virginia. This position is ideal for someone who communicates clearly, stays organized, and can manage shipping, order entry, and document handling with accuracy. The role works closely with customers and freight partners to keep transactions moving efficiently and maintain dependable administrative support. Responsibilities: • Respond to incoming customer calls and provide timely, attentive assistance with questions, requests, and order updates. • Enter and manage customer orders accurately, ensuring details are complete and aligned with company procedures. • Coordinate freight shipments by preparing required information and working with carriers to support on-time movement of goods. • Prepare freight quotes and communicate shipping options or related details to customers as needed. • Review and process invoices and shipment-related documentation with strong attention to accuracy. • Maintain organized records by filing paperwork and keeping customer and order documents easy to access. • Perform data entry tasks to update order, shipping, and account information within internal systems. • Support day-to-day customer service and accounting-related administrative tasks to help maintain smooth operations.
2026-07-21T00:00:00Z

Client Service Representative

Boston, MA
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for a Client Service Representative to support client relationships and deliver a high standard of service for a long-term contract opportunity. In this role, you will serve as a key point of contact for client requests, coordinate with internal teams to resolve issues, and help ensure service commitments are met across multiple products. This position is well suited for someone who can manage competing priorities, communicate clearly, and work effectively in a hybrid environment. Responsibilities:• Serve as a primary contact for day-to-day client questions, providing timely updates, clear guidance, and appropriate follow-up on open items.• Assess incoming requests, route complex matters to the right teams, and track escalations through resolution to maintain strong client support.• Join scheduled client discussions when needed, offering service updates and helping address operational concerns or outstanding requests.• Review client-related reporting and identify potential service risks, bringing concerns forward when issues could affect the client experience.• Partner with internal departments and external providers to coordinate deliverables, resolve service issues, and keep priorities aligned.• Use internal systems and technology platforms to document inquiries, research account details, and manage service activity efficiently.• Help clients adopt available digital tools and automation features by explaining functionality and encouraging effective use of new solutions.• Monitor required client records and supporting documentation, including tax forms, account details, and authorized signer information, and flag gaps that could create risk.• Contribute to team initiatives, control reviews, and audit-related activities that strengthen service quality and operational compliance.
2026-07-29T00:00:00Z

Client Service Representative

Williamsport, PA
onsite
Permanent / Full Time
38000 - 46000 USD / Yearly
We are looking for a Client Service Representative to support customer accounts and order operations. This position serves as a key connection point between clients and internal departments, helping ensure accurate order handling, timely communication, and a high level of service across wholesale and retail business. The role is well suited for someone who is organized, detail-oriented, and comfortable managing multiple processes in a fast-paced environment. Responsibilities:• Manage customer account activity for wholesale and retail clients, providing timely updates and resolving service-related questions with professionalism.• Enter and revise production purchase orders, bulk orders, and manual orders while maintaining accurate records across internal systems.• Prepare and update customer templates, accessory documentation, item cross-references, catalogs, and pricing files to support pre-production and ongoing account needs.• Monitor order flow, drop-ship activity, bulk order progress, and shipment status to help ensure deadlines and customer requirements are met.• Maintain customer address data, support new client onboarding paperwork, and coordinate account setup needs with cross-functional teams.• Partner with sales, production, design, planning, distribution, logistics, finance, IT, and ecommerce teams to keep customer requests moving efficiently.• Research vendor compliance standards and apply required updates to internal files, processes, and customer-facing documentation.• Review pricing discrepancies, process returns, issue credits or return authorizations when appropriate, and help resolve order-related variances.• Work across multiple business and warehouse platforms to support customer requirements, order tracking, and operational accuracy.
2026-08-07T00:00:00Z

Customer Service Representatives

Chula Vista, CA
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-08-03T00:00:00Z

Customer Support Representative

Aurora, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dependable Customer Support Representative to join a growing health insurance agency in Aurora, Ohio. This is a part time or full time contract to hire opportunity for someone who enjoys helping clients, staying organized, and providing attentive service in an in-office setting. The role supports individuals with questions related to health insurance options and requires strong communication, accuracy, and confidence when handling phone-based interactions. This position is ideal for an entry-level candidate with at least one year of customer service experience who is ready to contribute to a collaborative team. Responsibilities: • Respond to incoming client calls and deliver courteous, timely assistance with health insurance-related questions and service needs. • Place outbound calls as needed to follow up on inquiries, confirm information, and maintain clear communication with clients. • Enter and update customer details accurately in CRM platforms and internal records to support efficient account management. • Prepare organized notes, documentation, and basic reports to ensure interactions and service updates are properly tracked. • Assist clients by explaining coverage-related information in a clear and thorough manner while maintaining a high standard of service. • Use Microsoft Office tools, including Excel, to manage data, support daily administrative tasks, and keep information current. • Work closely with team members in the office to help maintain smooth day-to-day customer support operations. • Handle order entry and related service requests with attention to detail and a focus on accuracy.
2026-08-05T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-08-06T00:00:00Z

Customer Service & Order Processing Representative

Edison, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-08-07T00:00:00Z

Customer Service & Order Processing Representative

Woodbridge, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a dependable Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys working across customer service, logistics, and administrative functions, and takes pride in accuracy. In this role, you will help ensure orders move smoothly from entry through shipment while maintaining clear communication with internal teams and customers. Responsibilities:• Enter and maintain customer orders accurately in the company’s order management system, ensuring all details are complete and up to date.• Arrange transportation for outbound shipments and confirm routing aligns with delivery requirements and timelines.• Work closely with warehouse personnel and customers to coordinate shipment schedules, order status updates, and delivery expectations.• Investigate transit-related issues and submit claims for damaged goods when needed, following established procedures.• Provide day-to-day support to the sales and operations teams by responding to order-related questions and resolving routine service matters.• Handle a range of office support activities, including administrative tasks that contribute to efficient department operations.• Track multiple open orders at once and follow through on outstanding items to help keep fulfillment on schedule.
2026-08-06T00:00:00Z

Customer Service Representative 3

Rock Hill, SC
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Customer Service Representative 3 to support equipment order activity and deliver responsive service for a machinery manufacturing organization in Rock Hill, South Carolina. This is a Long-term Contract position suited for someone who thrives in a fast-paced environment, communicates clearly with internal and external partners, and stays organized while managing multiple priorities. The person in this role will help ensure accurate order handling, timely updates, and a positive experience for customers and sales teams through proactive follow-up and strong attention to detail. Responsibilities: • Manage customer and sales support requests by opening service tickets, tracking progress, and following through until each issue is resolved. • Communicate with customers, sales managers, and product stakeholders regarding order progress, product availability, expected replenishment timing, and product-related updates. • Support equipment orders from initial processing through completion, including scheduling coordination, order adjustments, credit activity, and responses to routine account or order questions. • Use internal tools and business systems to research inquiries, maintain order records, and provide accurate status updates in a timely manner. • Monitor open orders closely and collaborate with distribution and logistics teams to help drive on-time delivery and escalate urgent requests through approved channels when needed. • Build strong working relationships across customer service, sales, and operations to improve responsiveness and overall service quality. • Continue developing product, process, and system knowledge to improve efficiency and provide well-informed support. • Contribute to team success by participating in meetings, sharing updates, and maintaining a service-oriented presence with both internal and external contacts.
2026-08-06T00:00:00Z

Client Services Rep

Greenville, SC
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Client Services Rep to support client relationships and provide day-to-day administrative and service assistance in Greenville, South Carolina in a private wealth office. This position is ideal for someone who enjoys client interaction, stays organized in a fast-paced environment, and is interested in building a long-term career path within wealth and financial services. The role combines communication, scheduling, reporting support, and sales-oriented client service while offering exposure to financial planning operations. Responsibilities:• Serve as a primary point of contact for client questions, requests, and follow-up communications in a thorough and timely manner.• Coordinate appointments, review meetings, and calendar logistics to ensure a smooth client experience.• Prepare and organize financial reports, client documents, and supporting materials for advisor and client meetings.• Assist with inside sales activities by identifying client needs, following up on opportunities, and supporting relationship development.• Provide remote assistance to clients and internal team members by resolving routine service issues and guiding next steps.• Maintain accurate records of client interactions, meeting details, and service requests within company systems.• Support financial planning workflows by gathering information, tracking outstanding items, and helping move cases forward.• Contribute to a career progression path that begins in client service and builds toward increased advisory responsibility over time.
2026-07-20T00:00:00Z

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