<p>We are looking for a Customer Service Representative to support a non-profit organization in Portage, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping service records accurate and up to date. The person in this role will provide courteous assistance, process orders efficiently, and contribute to a positive experience for every caller.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, empathy, and clear communication.</p><p>• Assist individuals with questions, service needs, and general account or order-related concerns.</p><p>• Enter orders and update customer information accurately within the appropriate systems.</p><p>• Handle a steady flow of phone interactions while maintaining quality and attention to detail.</p><p>• Make outbound calls when needed to follow up on requests, clarify details, or provide updates.</p><p>• Document conversations, actions taken, and next steps to ensure complete service records.</p><p>• Resolve routine issues promptly and escalate more complex matters to the appropriate team.</p><p>• Support day-to-day call center operations by meeting service expectations and response timelines.</p>
We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal for someone who enjoys guiding people through application processes, explaining eligibility rules clearly, and delivering respectful service to individuals facing financial hardship. The role combines client interaction, documentation review, and data accuracy to help connect community members with essential support through a nonprofit organization.<br><br>Responsibilities:<br>• Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs.<br>• Provide courteous and empathetic service when responding to questions from individuals and families seeking help.<br>• Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner.<br>• Record, update, and maintain applicant details accurately within internal systems and databases.<br>• Use basic calculations to verify income information, household size, and other eligibility-related factors.<br>• Coordinate with partner agencies and community resources to help address client needs and improve access to services.<br>• Support outreach activities by participating in local events and connecting with residents who may qualify for assistance.<br>• Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards.
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Racine, Wisconsin. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing high-volume customer interactions, and ensuring each inquiry is handled with accuracy and care. In this role, you will serve as a key point of contact for callers while also assisting with order processing and follow-up communication.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, empathy, and a solution-focused approach.<br>• Assist callers with questions, service needs, and general support while delivering a positive customer experience.<br>• Enter orders and update customer information accurately within the appropriate systems.<br>• Handle both inbound and outbound phone communication to resolve issues and provide timely follow-up.<br>• Document customer interactions clearly so records remain complete and up to date.<br>• Work closely with internal teams to address requests efficiently and ensure smooth service delivery.<br>• Maintain consistent call quality and productivity in a fast-paced call center environment.
<p>Do you enjoy helping people, solving problems, and creating great customer experiences? We are seeking a <strong>Customer Service Representative</strong> to join a growing team supporting members and policyholders within the insurance industry.</p><p><br></p><p>This <strong>contract opportunity </strong>is perfect for someone who thrives in a fast-paced environment and enjoys assisting customers over the phone. In this role, you'll answer questions related to insurance coverage, benefits, billing, claims, and account activity while providing exceptional service and support.</p><p><br></p><p>What You'll Be Doing:</p><p>✅ Handle inbound calls from policyholders, members, and provider offices</p><p>✅ Assist with questions regarding coverage, benefits, billing, payments, and claims</p><p>✅ Accurately update customer records and document interactions in company systems</p><p>✅ Conduct outbound follow-up calls as needed to resolve issues and service requests</p><p>✅ Deliver a positive customer experience while maintaining quality and accuracy standards</p><p>✅ Work with members from a variety of professional organizations and associations</p><p><br></p><p><strong>Ready for your next opportunity?</strong> If you're looking to continue your customer service journey, apply today through the Robert Half website or call <strong>515-706-4974</strong> and mention this is a <strong>contract opportunity through Robert Half supporting a company in the insurance industry.</strong> We look forward to connecting with you!</p>
We are looking for a Customer Service Representative to join our team in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing appointment scheduling, and creating a positive experience from the first interaction through post-service follow-up. In this role, you will support inbound inquiries, coordinate service visits, and maintain accurate records while working closely with internal team members to keep daily operations running smoothly.<br><br>Responsibilities:<br>• Respond to incoming phone calls and online inquiries with professionalism, empathy, and a strong sense of urgency.<br>• Turn customer inquiries into scheduled service appointments by identifying needs, asking thoughtful questions, and recommending the appropriate service options.<br>• Collect complete and accurate service details, including customer concerns, access information, prior history, and other relevant notes for the field team.<br>• Conduct post-service follow-up with customers to confirm satisfaction, address concerns, and help strengthen ongoing customer relationships.<br>• Reach out to membership customers to arrange routine maintenance visits and keep recurring service schedules on track.<br>• Maintain detailed and up-to-date customer records, communication notes, and appointment information within the company system.<br>• Partner with dispatch and other team members to communicate scheduling details, support appointment changes, and assist during busy periods.<br>• Help optimize the schedule by filling open time slots with waitlisted customers, maintenance visits, or other pending appointments.<br>• Provide additional administrative support such as data entry, outreach tasks, and team coordination as business needs require.
We are looking for a Customer Service Representative to join our agriculture team in Woodridge, Illinois in a contract role with permanent potential. This position serves as a key point of contact for customers and sales partners, ensuring orders are handled accurately and inquiries are resolved with professionalism. The ideal candidate is organized, responsive, and comfortable managing a high volume of order activity, calls, and account details while delivering a strong customer experience.<br><br>Responsibilities:<br>• Serve as the primary contact for customers and sales representatives, providing timely support and guidance throughout the order lifecycle.<br>• Process and oversee orders from initial entry through final resolution, including confirmations, updates, tracking, returns, and claim follow-up.<br>• Complete daily work in the order management system and B2B platform with a strong focus on accuracy and efficiency.<br>• Maintain account and order accuracy across pricing, substitutions, shipment details, product availability, and exception handling throughout the year.<br>• Prepare, organize, and retain sales order documentation and provide requested reports to customers or the sales team.<br>• Share important deadlines, inventory-related updates, and vendor information with customers to support smooth order fulfillment.<br>• Build productive working relationships with internal teams, customers, vendors, and sales partners to promote excellent service.<br>• Manage multiple inbound and outbound calls while prioritizing customer issues, resolving concerns, and keeping daily tasks on schedule.<br>• Contribute ideas for process and system improvements, and assist with testing, training, and other special projects as needed.
We are looking for a Customer Service Representative to support customers with account inquiries, service requests, and billing-related questions in Houston, Texas. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping people, communicating clearly, and managing detailed customer information in a fast-paced setting. The person in this role will serve as a key point of contact, ensuring customers receive accurate guidance while service issues are addressed promptly and professionally.<br><br>Responsibilities:<br>• Assist customers with setting up new accounts, transferring service, and arranging service suspension or restoration as needed.<br>• Respond to questions about rates, charges, and service guidelines by providing clear and courteous explanations.<br>• Review account concerns related to billing, usage changes, and meter activity to identify issues and support resolution.<br>• Work closely with field personnel to schedule and follow up on service requests, meter-related activity, and assigned work orders.<br>• Update and maintain customer records in the billing system with a high level of accuracy and completeness.<br>• Accept payments, document account activity, and help customers understand available payment arrangement options when applicable.<br>• Communicate important service-related updates, including planned interruptions, meter work, and policy changes.<br>• Address customer concerns professionally, de-escalate challenging situations, and route complex matters to the appropriate team when necessary.<br>• Follow established procedures, service standards, and applicable regulations in all customer interactions and account handling.
<p>Robert Half is searching for a <strong>Customer Service Representative</strong> to join a growing service-focused organization in the Spokane area. This position is a great fit for someone who enjoys helping people, resolving issues, and creating positive customer experiences. The ideal candidate will be dependable, detail-oriented, and comfortable handling a high volume of customer interactions.</p><p><strong>Pay:</strong> $21-$25/hr depending on experience</p><p><strong>Job Duties</strong></p><ul><li>Respond to customer inquiries through phone and email.</li><li>Assist customers with orders, account updates, and general questions.</li><li>Research and resolve customer concerns in a timely manner.</li><li>Enter and update customer information accurately in company systems.</li><li>Communicate with internal teams to coordinate solutions.</li><li>Maintain a professional and positive customer experience.</li></ul>
<p><strong>About the Opportunity</strong></p><p>Robert Half is partnering with a <strong>mission-driven nonprofit organization</strong> to hire a <strong>Customer Service Representative</strong> who is passionate about helping others and creating positive experiences for every individual they assist. This role is ideal for someone who enjoys building relationships, solving problems, and providing exceptional service in a fast-paced, team-oriented environment.</p><p><br></p><p>The position is <strong>fully onsite during the first six months</strong> to support training, collaboration, and onboarding. Upon successful completion of the training period, employees will transition to a <strong>hybrid schedule of three remote days and two onsite days per week</strong>.</p><p><br></p><p>Candidates with previous experience in a <strong>nonprofit organization, customer service, administrative support, or call center environment</strong> are encouraged to apply.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide exceptional customer service by responding to inquiries via phone, email, and other communication channels in a timely and professional manner.</li><li>Assist clients by answering questions, explaining available programs and services, and directing them to the appropriate resources.</li><li>Resolve customer concerns by identifying solutions, following up on requests, and ensuring a positive experience from start to finish.</li><li>Accurately enter and maintain customer information, service requests, and case notes within CRM and internal database systems.</li><li>Partner with internal departments to coordinate services and ensure customer needs are addressed efficiently.</li><li>Stay informed on organizational programs, policies, and community resources to provide accurate and consistent information.</li><li>Manage multiple priorities while maintaining attention to detail, confidentiality, and a high level of professionalism.</li><li>Contribute to a collaborative team environment focused on delivering outstanding service and supporting the organization's mission.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers, ensuring orders, account inquiries, and service concerns are handled with accuracy and care. The ideal candidate brings a strong service mindset, thrives in a regulated environment, and can coordinate effectively across multiple internal teams to deliver timely support.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer purchase orders from entry through fulfillment, ensuring information is complete, accurate, and updated in internal systems.</p><p>• Partner with teams across operations, quality, production, regulatory, and logistics to address service issues and keep customers informed on progress.</p><p>• Maintain organized records of customer interactions, order details, account documentation, and related communications.</p><p>• Provide clear updates on inventory availability, expected delivery timing, shipment progress, and any supply constraints that may affect customer orders.</p><p>• Research service concerns, order discrepancies, and customer complaints, then work toward prompt and thorough resolution.</p><p>• Support the setup of new customer accounts by gathering required documentation and assisting with onboarding activities.</p><p>• Follow company policies, regulatory expectations, and quality standards in every customer interaction and transaction.</p><p>• Escalate product complaints, quality-related matters, adverse events, and compliance issues through the appropriate reporting channels.</p><p>• Contribute to reporting efforts, customer feedback initiatives, and process improvement activities that strengthen service performance.</p><p>• Build working knowledge of pharmaceutical products, service procedures, and applicable regulatory requirements to support customers effectively.</p>
<p>We are looking for a Customer Service/Quality Control Representative to support day-to-day client communication and service operations in Encino, California. This Long-term Contract to Hire position is ideal for someone who thrives in a fast-paced call center setting and can deliver attentive, detail-oriented assistance across phone and email channels. The person in this role will help manage customer inquiries, maintain accurate records, and ensure a smooth experience from initial contact through resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly, providing clear information and courteous support for a wide range of service needs.</p><p>• Handle both inbound and outbound phone interactions to address questions, confirm details, and follow up on pending requests.</p><p>• Enter customer information, service updates, and order details into internal records with a high level of accuracy.</p><p>• Manage email correspondence by replying to inquiries, sharing updates, and directing issues to the appropriate teams when needed.</p><p>• Assist with order processing activities, including reviewing submitted information and completing order entry tasks correctly.</p><p>• Coordinate and schedule appointments based on customer needs, availability, and established service procedures.</p><p>• Use VoIP phone platforms and standard office software to manage communications and document customer activity efficiently.</p><p>• Support daily call center operations by tracking interactions, maintaining organized files, and helping ensure timely service completion.</p>
We are looking for a Customer Service Representative to support order management and customer fulfillment activities for a Contract position based in Kent, Washington. This role focuses on reviewing and processing orders, coordinating with internal teams to resolve issues, and helping ensure products are prepared accurately for shipment. The ideal candidate brings strong communication skills, comfort working in a manufacturing environment, and the ability to manage detailed tasks with accuracy and urgency.<br><br>Responsibilities:<br>• Verify incoming customer orders for completeness and accuracy before they move forward in the workflow.<br>• Coordinate with relevant departments to resolve order issues, missing information, or specification concerns in a timely manner.<br>• Enter and manage order information in the company system while maintaining a high level of data accuracy.<br>• Prepare completed orders for shipment and work closely with shipping personnel to support on-time delivery.<br>• Support assembly-related activities, including basic configurations and order-specific preparation tasks when needed.<br>• Set up equipment for outgoing shipments and perform laser marking tasks as required by customer or production needs.<br>• Share updates on product concerns, production obstacles, and departmental issues with team members, leads, and management.<br>• Communicate with production planning and cross-functional teams to monitor work in process and reduce delays affecting customer commitments.<br>• Follow safety procedures and contribute to a clean, secure, and health-conscious work environment while identifying opportunities for process improvement.
We are looking for a Customer Service Representative to support a retail operation in Calabasas, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced service environment and can manage orders, customer communication, and cross-functional coordination with accuracy and professionalism. The role plays an important part in ensuring timely order processing, issue resolution, and consistent support for both domestic and international customer needs.<br><br>Responsibilities:<br>• Manage incoming customer orders through electronic order systems, resolve processing exceptions, and assist with account or platform configuration when needed.<br>• Prepare billing for completed shipments, including applicable transportation charges, and verify invoice accuracy before release.<br>• Review order activity for minimum requirements, pricing discrepancies, and customer-specific conditions, then communicate directly with customers to address issues promptly.<br>• Serve as a central point of contact for customer inquiries and complaints by coordinating with shipping, production, and sales teams to drive resolution.<br>• Initiate and record credits for returned, damaged, or short-shipped items within the enterprise resource planning system.<br>• Assemble and track export documentation for international orders, including commercial paperwork and shipping instructions, while partnering with internal teams to secure required records.<br>• Maintain organized records, reports, and scheduling documents related to service performance, delivery status, and pricing details.<br>• Collaborate regularly with the sales organization to address product-related concerns, customer needs, and procedural updates.<br>• Document updated processes and service requirements for international accounts to support consistency and compliance.<br>• Provide backup coverage and day-to-day guidance for other customer service team members while contributing to departmental performance objectives.
<p>We are looking for a Customer Service Representative to join a long-term contract opportunity in Tacoma, Washington. This position supports customers in a showroom-style sales environment by providing product guidance, processing purchases, and helping ensure orders are handled accurately from inquiry through fulfillment. The role is well suited for someone early in their career, including someone in an entry-level stage, who is eager to learn, deliver excellent service, and grow through hands-on training.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers in person, answer questions about available products, and help guide buying decisions based on individual needs.</p><p>• Complete customer purchases by handling cash and card payments, entering sales into company systems, and maintaining accurate sales records.</p><p>• Work closely with purchasing and warehouse teams to confirm stock availability and arrange special orders when needed.</p><p>• Keep the showroom presentable by replenishing shelves, organizing displays, and making sure merchandise is clearly labeled and easy to find.</p><p>• Adjust pricing labels and signage as product information changes, while routinely checking the area for cleanliness and inventory accuracy.</p><p>• Support order fulfillment during high-volume periods by gathering items, preparing packages, and verifying each order before release.</p><p>• Coordinate with warehouse personnel and external sales partners to help ensure customer orders are completed and delivered on time.</p><p>• Provide dependable customer support by phone and in person while maintaining organized documentation and clear communication across teams.</p>
We are looking for a Customer Service Representative to support daily order and account coordination for a busy team in California. This contract-to-permanent opportunity is ideal for someone who enjoys balancing customer communication, order accuracy, and cross-functional follow-up in a fast-paced office setting. The person in this role will help maintain product availability awareness, manage high-volume inquiries, and ensure timely service through strong attention to detail and dependable administrative support.<br><br>Responsibilities:<br>• Monitor product availability and confirm stock status to support customer requests and order fulfillment.<br>• Coordinate closely with the shipping team to track outgoing orders and help ensure deliveries arrive as scheduled.<br>• Enter and update customer, order, and inventory information accurately using alphanumeric data entry systems.<br>• Respond to a steady volume of inbound calls each day while providing attentive and solutions-focused customer support.<br>• Use Microsoft Dynamics AX to locate product details, review records, and assist with order-related inquiries.<br>• Process order entry activities and maintain organized documentation for customer transactions and service requests.<br>• Communicate with internal departments to resolve issues involving inventory, shipment timing, or account questions.<br>• Provide consistent administrative support while managing multiple priorities in a deadline-driven environment.
We are looking for a Customer Service Representative to join a contract assignment based in Orlando, Florida. In this role, you will connect with contacts by phone, ask targeted questions from a prepared guide, and accurately record responses using a laptop. This position is focused on outreach and information gathering rather than selling, and it is ideal for someone who communicates clearly, stays organized, and is comfortable working in a high-volume call environment.<br><br>Responsibilities:<br>• Place a high volume of outbound calls each day to individuals on assigned contact lists.<br>• Follow an approved call guide to ask key questions and keep conversations consistent and thorough.<br>• Document answers, interest levels, and other relevant details accurately in the designated system.<br>• Identify contacts who would like to speak further with a sales representative and note that interest for follow-up.<br>• Use a laptop and standard business software to track daily activity and maintain organized records.<br>• Deliver courteous customer interactions while staying efficient and meeting expected call targets.<br>• Participate in provided training and apply established procedures throughout the assignment.
<p>We are looking for a Customer Service Representative to join an onsite team in Swedesboro, New Jersey. This Long-term contract opportunity is ideal for someone who enjoys helping customers, managing a high volume of calls, and keeping information organized and accurate. In this role, you will support daily service operations by handling inquiries, updating records, and communicating clearly across phone and email channels.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls professionally and provide timely, accurate assistance.</p><p>• Support call center activities by addressing questions, resolving routine issues, and directing requests when needed.</p><p>• Enter and maintain customer, order, and service information with a strong focus on accuracy.</p><p>• Manage email communication with customers and internal teams to ensure prompt follow-up.</p><p>• Process order-related updates and input details into the appropriate systems.</p><p>• Make outbound calls as needed to confirm information, provide updates, or assist with service coordination.</p><p>• Schedule appointments and maintain calendars or service timelines as required.</p><p>• Use Microsoft Outlook, Word, and Excel to prepare communications, track information, and complete daily administrative tasks.</p>
<p>We are looking for dependable Customer Service Representatives to support a busy retail environment in Wells, Maine. This Contract opportunity is ideal for candidates who enjoy helping shoppers, maintaining organized sales floors, and handling transactions accurately. The role is fully onsite and candidates should be comfortable with flexible scheduling, including weekend availability as part of a rotating schedule.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers, answer questions, and provide attentive service that creates a positive in-store experience.</p><p>• Process purchases, returns, and other point-of-sale transactions with accuracy while balancing cash responsibly.</p><p>• Replenish merchandise on shelves and sales displays to keep products accessible, neat, and properly presented.</p><p>• Monitor stock levels and assist with basic inventory activities to support daily store operations.</p><p>• Respond to customer inquiries in person and by phone, offering clear and helpful information.</p><p>• Support day-to-day store needs across two nearby onsite locations as business demands require.</p><p>• Help maintain a clean, orderly, and well-stocked retail space that reflects company standards.</p>
<p>We are seeking a professional and customer-focused Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, responding to inquiries, resolving issues, and ensuring a positive customer experience. You will be onsite full-time Monday to Friday.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner. </li><li>Resolve customer complaints and issues while maintaining a high level of service. </li><li>Process orders, returns, account updates, and service requests accurately. </li><li>Document customer interactions and maintain detailed records in internal systems. </li><li>Collaborate with internal departments to resolve complex customer concerns. </li><li>Provide product, service, and policy information to customers. </li><li>Meet performance goals related to response time, resolution, and customer satisfaction. </li></ul><p><br></p>
We are looking for a Customer Service Representative to support a machinery manufacturing operation in Charlotte, North Carolina. This Contract position is ideal for someone who brings a strong service mindset, communicates clearly, and can manage customer inquiries and order-related tasks in a fast-paced environment. The role will work closely with internal teams and external customers to ensure accurate information, timely responses, and a positive service experience.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries by phone and email, providing timely and detail-focused support for product, order, and service-related questions.<br>• Process customer orders and update order details accurately while coordinating with internal departments to help maintain smooth fulfillment activities.<br>• Handle both incoming and outgoing communication to resolve service issues, confirm information, and keep customers informed of next steps.<br>• Build productive working relationships with customers and cross-functional team members to support a high standard of service.<br>• Monitor order activity, inventory-related updates, and distribution details to help address delays, discrepancies, or customer concerns.<br>• Document interactions, requests, and resolutions thoroughly using Microsoft Office and other business systems to maintain accurate records.<br>• Identify service challenges proactively and take practical steps to resolve issues efficiently while escalating complex matters when needed.<br>• Support daily operational tasks in a structured manner, balancing multiple priorities while maintaining attention to detail.
We are looking for a Customer Service Representative to support the Student Accounts/Bursar’s Office in Bowie, Maryland. This Long-term Contract opportunity is ideal for someone who thrives in a student-focused university setting and enjoys helping others navigate billing and account-related questions. In this role, you will deliver responsive service across virtual, phone, and in-person channels while ensuring each interaction is handled with accuracy, professionalism, and discretion.<br><br>Responsibilities:<br>• Serve as the primary point of contact for students, families, faculty, staff, and campus partners seeking assistance with student account matters.<br>• Address questions related to tuition charges, billing activity, payment options, refunds, and payment arrangements through phone, virtual, and face-to-face support.<br>• Investigate account concerns, identify the source of issues, and provide timely, accurate resolutions or appropriate next steps.<br>• Maintain clear records of customer interactions, follow-up actions, and case details to support service continuity and accountability.<br>• Coordinate with internal university departments to resolve complex inquiries and ensure a consistent customer experience.<br>• Manage scheduled appointments and walk-in requests efficiently while balancing multiple priorities in a fast-paced environment.<br>• Provide guidance on account systems and related processes so customers understand available resources and required actions.<br>• Uphold confidentiality standards and exercise sound judgment when handling sensitive financial and student information.
We are looking for a Customer Service Representative to join a wholesale distribution team in Sharonville, Ohio in a contract-to-permanent role. This position focuses on delivering responsive support to customers, processing orders with precision, and keeping daily transactions moving efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing multiple priorities while maintaining a high level of professionalism and confidentiality.<br><br>Responsibilities:<br>• Enter customer orders accurately and within established turnaround expectations to support timely fulfillment.<br>• Review order details to help improve order value and ensure alignment with company guidelines and profitability standards.<br>• Process factory-direct invoices each day and maintain accurate documentation for customer and internal records.<br>• Coordinate startup-related requests by preparing purchase orders and submitting required materials to the appropriate service teams.<br>• Provide administrative support for commercial sales activities, including assisting with event coordination and related purchasing needs.<br>• Distribute recurring inventory updates, sales-to-quota reporting, and other operational spreadsheets to support business visibility.<br>• Update tracking files and maintain organized records using Excel and other business tools.<br>• Respond to inbound customer inquiries through phone and email with a courteous, solution-focused approach.<br>• Work collaboratively across departments and assist with additional business-related tasks as needed to support team success.
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.<br>• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.<br>• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.<br>• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.<br>• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.<br>• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.<br>• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.<br>• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
<p>We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.</p><p>• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.</p><p>• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.</p><p>• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.</p><p>• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.</p><p>• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.</p><p>• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.</p><p>• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.</p>
<p>Our client is seeking a friendly, professional, and dependable Customer Service Representative to join their team in the Twin Cities. This fully on-site role is ideal for someone who enjoys helping customers, solving problems, and creating a positive experience through strong communication and responsive support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for customers by phone, email, and in person as needed</li><li>Respond to customer inquiries, resolve issues, and provide accurate information in a timely manner</li><li>Process orders, account updates, service requests, and other customer transactions</li><li>Document customer interactions, concerns, and resolutions in internal systems</li><li>Coordinate with internal departments to ensure timely follow-up and issue resolution</li><li>Maintain a high level of professionalism and customer care in every interaction</li><li>Assist with billing questions, product or service information, and general support needs</li><li>Track recurring issues and escalate complex concerns when appropriate</li><li>Support administrative and operational tasks related to customer service activities</li><li>Help contribute to a positive, team-oriented office environment</li></ul><p><br></p>