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284 results for Customer Service Representative jobs

Customer Service Representative

Portland, OR
onsite
Temporary to Hire
23 - 25 USD / Hourly
We're looking for a motivated Customer Service Representative for our client in Portland, OR. Within this role you will be responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Job Description: <ul><li>Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer. </li><li>Verifies all shipping, billing, pricing, and purchase order information. </li><li>Enters special instructions related to orders, customer requests/code maintenance, and notes. </li><li>Update customer files with quoted pricing, new items, address changes, delivery instructions, etc. </li><li>Communicate and provide necessary support to sales staff while in the field. </li><li>Regularly communicates with internal and external customers on various issues. </li><li>Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary. </li><li>Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders. </li><li>Documents and resolves customer complaints. </li><li>Process customer product returns in a timely manner and in accordance with prescribed and documented procedures. </li><li>Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.</li></ul>
2026-05-13T00:00:00Z

Customer Service Representative

Littleton, CO
onsite
Temporary to Hire
22 - 22 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment. Responsibilities: • Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly. • Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs. • Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication. • Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution. • Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations. • Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently. • Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners. • Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.
2026-05-13T00:00:00Z

Customer Service Representative

Ithaca, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a dependable Customer Service Representative to focus on outbound calling and appointment scheduling in Henrico, Virginia. This contract to hire opportunity is well suited for someone who enjoys structured, process-driven work and takes pride in completing tasks accurately and consistently. Responsibilities:• Place large volume of outbound calls daily to schedule appointments.• Carry out daily tasks by following established procedures with close attention to accuracy, consistency, and detail.• Use Microsoft Office applications to enter information, update records, and prepare basic administrative documents.• Coordinate schedules and manage calendar-related activities to support operational and delivery needs.• Maintain organized documentation and ensure customer and administrative information is recorded correctly.• Support recurring administrative workflows that require the same sequence of steps to be completed each day.• Adapt to shifting call activity and help maintain smooth service levels as the position develops.• Work collaboratively with internal teams to support scheduling needs, including coverage aligned with delivery time requirements.
2026-05-08T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing organization in Syracuse, New York through a Contract assignment. In this role, you will serve as a key point of contact for customers, helping ensure orders are handled accurately and questions are addressed with professionalism and urgency. This position is ideal for someone with at least 1 year of experience in customer service who is comfortable managing order activity, coordinating with internal departments, and maintaining a high standard of communication. Responsibilities: • Respond to customer questions about product details, order progress, and related service needs with accuracy and professionalism. • Enter new orders and update existing requests while following established service and documentation procedures. • Work closely with teams across the business to coordinate solutions and ensure customer issues are resolved efficiently. • Escalate customer concerns to the appropriate internal contacts and provide clear follow-up to support timely resolution. • Conduct export compliance checks in accordance with company guidelines before processing applicable transactions. • Examine purchase orders, customer agreements, and terms to confirm details are complete and aligned with requirements. • Manage inbound and outbound customer communication to support order-related updates and service inquiries.
2026-05-06T00:00:00Z

Customer Service Representative

Virginia Beach, VA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination. Responsibilities: • Process customer quotes and accurately convert them into orders within the designated system. • Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy. • Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues. • Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients. • Handle product returns, manage credit memos, and process credit applications as needed. • Maintain accurate and up-to-date customer records and documentation. • Assist with shipping logistics, including preparing necessary documentation for smooth delivery. • Identify opportunities for upselling accessories and parts, contributing to revenue growth.
2026-04-13T00:00:00Z

Customer Service Representative

Durham, NC
onsite
Temporary / Contract
19.95 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Durham, North Carolina, in a Long-term Contract role. This position is ideal for someone who is confident managing a steady flow of customer interactions and providing prompt, attentive support by phone and email. The selected candidate will help maintain service quality by handling inquiries accurately, documenting information clearly, and supporting day-to-day order and appointment coordination. Responsibilities: • Manage a high volume of incoming customer calls while delivering courteous and efficient service. • Respond to customer questions, concerns, and service requests with clear communication and appropriate follow-through. • Enter customer details, updates, and transaction information into internal systems with a high degree of accuracy. • Support order processing activities by recording requests and ensuring information is complete for fulfillment. • Coordinate and schedule appointments based on customer needs and business availability. • Handle email correspondence with care, providing timely responses and documenting key interactions when needed. • Make outbound calls as required to confirm details, provide updates, or resolve outstanding issues. • Use Microsoft Word and Excel to review, update, and maintain customer-related records and reports.
2026-05-07T00:00:00Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to provide on-site support for a one-day event in San Francisco, California. This is a Contract position focused on welcoming attendees, managing registration activity, and helping deliver an organized, detail-oriented experience throughout the event. The ideal candidate is confident in customer-facing settings, works well in a fast-paced environment, and can assist guests with accuracy and courtesy. shift details: 7:30AM-11:30AM (4 hours only) Responsibilities:• Welcome attendees upon arrival and guide them through the event check-in process with efficiency and courtesy.• Manage registration table activities, including verifying participant information and supporting smooth entry flow during peak arrival periods.• Assist legal staff and other guests with questions related to event access, schedules, or registration-related materials.• Distribute applicable course credit or event documentation at the registration area accurately and in a timely manner.• Maintain a high standard of service that reflects the formal and detail-oriented nature of the event environment.• Coordinate with on-site event contacts to address attendee needs and resolve minor registration issues quickly.• Handle paper-based check-in procedures carefully and ensure attendee records are organized throughout the assignment.• Support overall front-of-house operations to help create a seamless experience for participants from arrival through registration.
2026-05-13T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Honolulu, Hawaii. In this role, you will be the first point of contact for customers, ensuring a seamless and positive experience. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds. Responsibilities:• Welcome customers warmly and assist them with the check-in process while adhering to company policies and procedures.• Verify identification and reservation details, ensuring accurate documentation in the system.• Respond to customer questions and provide information about services, amenities, and nearby attractions.• Address complaints or concerns with efficiency, escalating complex issues to management when necessary.• Monitor the environment to ensure safety and report any suspicious activity or hazards.• Work closely with other departments to ensure that rooms and facilities are prepared to meet customer expectations.• Promote additional services or amenities to enhance customer satisfaction and contribute to revenue growth.• Keep detailed records of customer interactions, check-in and check-out transactions, and any incidents that occur.
2026-05-08T00:00:00Z

Customer Service Representative

Alexandria, VA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a team in Alexandria, Virginia in a contract position with the potential to become permanent. This role focuses on creating a positive customer experience by handling service-related inquiries, scheduling appointments, and supporting day-to-day call center activity. The ideal candidate is comfortable in a fast-moving environment, communicates with professionalism and empathy, and takes pride in delivering reliable service that encourages customer loyalty. Responsibilities: • Manage a high volume of inbound and outbound calls to assist customers and secure service appointments. • Speak with customers in a confident, courteous manner that builds trust and supports a strong brand experience. • Address questions, concerns, and service requests promptly while working toward effective resolutions. • Record and maintain accurate customer details, service notes, and scheduling information in the database. • Support daily booking targets for service opportunities, tune-ups, and inspection-related calls. • Take part in coaching, training, and call practice sessions designed to improve appointment conversion and service quality. • Follow established procedures for handling complaints and ensure issues are resolved in a timely, customer-focused manner. • Contribute to additional team initiatives and assigned projects as needed by management.
2026-05-13T00:00:00Z

Customer Service Representative

Wilmington, DE
remote
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support claimants with questions related to unclaimed property in Wilmington, Delaware. This fully remote opportunity is a Long-term Contract position, starting as a 3-6 month assignment with the possibility of extension or conversion based on business needs. The ideal candidate will bring strong call center experience, excellent attention to detail, and the ability to guide customers through claim-related processes with professionalism and care. Responsibilities:• Respond to a high volume of incoming calls from individuals seeking assistance with unclaimed property claims.• Provide clear updates on claim progress and explain what documents are needed to move requests forward.• Guide customers through submitting claims and using the online portal effectively.• Research existing records and establish new claims within the internal claims management system.• Enter and validate information accurately while following client procedures and quality standards.• Review submitted materials to assess claim details and help determine appropriate ownership outcomes.• Record thorough notes from each customer interaction and maintain complete case documentation.• Recognize inconsistencies, recurring issues, or unusual patterns and communicate findings to leadership.• Escalate sensitive or complex situations when additional review or resolution is required.• Assist with administrative support work and special assignments as business demands change.
2026-05-13T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-13T00:00:00Z

Customer Service Representative

Saint Albans, WV
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Customer Service Representative to join a team in St. Albans, West Virginia, in a Long-term Contract position. This role focuses on delivering a dependable customer experience by managing orders accurately, responding to inquiries with urgency, and coordinating with internal partners to keep business moving smoothly. The ideal candidate is organized, service-minded, and comfortable handling multiple priorities in a fast-paced environment while maintaining clear communication with customers and colleagues. Responsibilities: • Manage customer orders from initial entry through completion, ensuring timely handling and accurate records throughout the process. • Review order details carefully, including billing, shipping, pricing, quantities, and purchase order information, to confirm accuracy before fulfillment. • Record customer-specific instructions, product updates, delivery preferences, pricing changes, and other account details in the appropriate systems. • Partner with sales and cross-functional teams to support customer needs, resolve order-related issues, and help maintain smooth service operations. • Communicate with customers and internal stakeholders regarding order status, changes, questions, and service concerns in a clear and timely manner. • Support shared team workflows related to order intake and data entry, including assisting coworkers as volume and priorities shift. • Investigate customer concerns and complaints, document findings, and work toward prompt, practical resolution. • Process product returns according to established procedures and ensure all related documentation is completed accurately. • Follow company policies, safety expectations, quality standards, and regulatory requirements in all daily customer service activities.
2026-05-12T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a customer-focused team member to join our retail team as a Contract-to-Permanent Customer Service Representative. This position blends customer communication, lead coordination, educational support, and administrative assistance to help create a smooth experience for both new and existing customers. The ideal candidate is organized, responsive, and comfortable guiding customers through questions while keeping records, scheduling, and follow-up tasks on track. Responsibilities:• Monitor incoming inquiries from digital channels, phone calls, and text messages to ensure customers receive timely and helpful responses.• Review open leads each day and follow up when customer outreach has not been completed within expected timeframes.• Maintain accurate customer records by updating information, documenting interactions, and recording next steps in internal systems.• Lead orientation sessions for new pool owners, explaining basic maintenance, water care, and equipment operation in a clear and supportive way.• Help customers feel confident by answering questions patiently and providing easy-to-understand guidance.• Support commercial account activity by coordinating paperwork, scheduling service-related needs, and preparing invoicing details.• Serve as a point of contact for commercial customers with questions related to appointments, account updates, or billing matters.• Assist sales and support teams with order entry, administrative follow-up, and customer communication to keep daily operations organized. Hours will rotate week to week with the schedule as followsWeek A:M-F 9:30am-6pm Week B:M, T, Th, Fri 9:30am-6pmSa 8am-4pm
2026-05-11T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative for a contract opportunity. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience in a fast-paced environment. The position requires strong communication skills, attention to detail, and the ability to manage a high volume of inquiries. Responsibilities:<ul><li>Handle inbound and/or outbound customer interactions via phone, email, or chat in a professional and timely manner</li><li>Address customer inquiries, resolve issues, and provide accurate information regarding products, services, or accounts</li><li>Document customer interactions and maintain detailed, accurate records in internal systems</li><li>Process requests such as orders, account updates, and service inquiries</li><li>Escalate complex issues to appropriate departments while ensuring follow-through and resolution</li><li>Maintain a high level of customer satisfaction by delivering courteous, efficient service</li><li>Meet performance metrics related to response time, quality, and productivity</li><li>Support administrative tasks related to customer service operations as needed</li></ul>
2026-05-11T00:00:00Z

Customer Service Representative

Fond du Lac, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a highly motivated Customer Service Representative to join our team in Shawano, Wisconsin. This contract position is ideal for individuals with excellent interpersonal skills and a passion for delivering exceptional service. The role involves engaging with customers, processing applications, and ensuring smooth communication across various channels. Responsibilities: • Process customer applications accurately and efficiently, ensuring all required information is captured. • Provide timely and detail-oriented responses to inbound and outbound customer inquiries. • Maintain detailed records of customer interactions and transactions using internal systems. • Manage order entry tasks, ensuring data accuracy and adherence to established procedures. • Deliver outstanding service by addressing customer needs and resolving issues effectively. • Collaborate with team members to improve customer service processes and workflows. • Handle a high volume of calls in a call center environment while maintaining a focus on accuracy and quality. • Uphold the organization’s mission and values in every interaction, particularly within the non-profit sector.
2026-05-05T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Ohio location in a fast-paced service environment. This contract opportunity is ideal for someone who communicates clearly, stays organized, and enjoys helping customers by phone and email. The person in this role will manage customer inquiries, complete order-related updates, and maintain accurate records while delivering attentive service during every interaction. Responsibilities: • Respond to incoming customer calls and provide timely, courteous assistance for questions, requests, and service needs. • Place outbound calls as needed to follow up on customer issues, confirm details, or provide updates on open items. • Process orders and enter customer information accurately into internal systems to support smooth daily operations. • Coordinate appointment scheduling and make adjustments when needed to meet customer and business requirements. • Handle email communication with customers in a clear, attentive, and service-focused manner. • Maintain organized and accurate records through consistent data entry and documentation of customer interactions. • Use Microsoft Word and Excel to track information, update documents, and support reporting or administrative tasks. • Work closely with internal teams to resolve issues efficiently and ensure a positive customer experience.
2026-05-12T00:00:00Z

Customer Service Representative

Marlborough, CT
onsite
Temporary / Contract
18.14 - 20.163 USD / Hourly
Our client is seeking a Customer Service Representative to join their team and serve as a key point of contact for customers. This role is responsible for handling inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and committed to delivering outstanding service in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and efficiency</li><li>Process orders, returns, account updates, and other customer requests accurately</li><li>Maintain detailed and accurate customer records in CRM or other internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to support service delivery and problem resolution</li><li>Meet performance goals related to response times, quality, and customer satisfaction</li><li>Assist with administrative or departmental support tasks as assigned</li></ul>Qualifications<ul><li>High school diploma or equivalent required; associate or bachelor’s degree preferred</li><li>1+ years of customer service, call center, or client support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to manage multiple tasks and work effectively in a fast-paced environment</li><li>Strong attention to detail and organizational skills</li><li>Proficiency with Microsoft Office and customer service or CRM systems</li><li>Positive attitude and a team-oriented approach</li></ul>Preferred Skills<ul><li>Experience in a high-volume customer service setting</li><li>Familiarity with CRM platforms and ticketing systems</li><li>Ability to remain calm and professional in challenging situations</li><li>Bilingual skills are a plus, depending on client needs</li></ul>
2026-04-22T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-05-06T00:00:00Z

Customer Service Representative

Henrietta, NY
onsite
Temporary / Contract
17 - 19 USD / Hourly
<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Assist clients with questions related to HCM products and services, including payroll, benefits administration, time and attendance, HR data, and employee onboarding.</li><li>Troubleshoot basic system and user issues, escalating more complex matters to the appropriate internal teams.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM or ticketing system.</li><li>Educate customers on platform features, workflows, and best practices to improve adoption and satisfaction.</li><li>Follow up on open cases to ensure timely resolution and a positive customer experience.</li><li>Collaborate with internal teams such as implementation, payroll, HR support, and technical support.</li><li>Maintain knowledge of company products, service updates, and compliance-related changes affecting clients.</li><li>Meet service level expectations for response time, case management, and customer satisfaction.</li></ul>
2026-05-12T00:00:00Z

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
20 - 27 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to join a busy veterinary hospital in Carlsbad. This role is ideal for someone who enjoys working with people and animals, and who can remain calm, empathetic, and professional in a fast-paced clinical setting. You will serve as the primary point of contact for pet owners, helping coordinate appointments, answer questions, and ensure a smooth experience for both clients and patients. RESPONSIBILITIES<ul><li>Greet clients and pets, creating a welcoming and supportive environment</li><li>Schedule appointments and manage daily calendars</li><li>Answer phones and respond to client inquiries regarding services, pricing, and care</li><li>Assist with patient check-in/check-out and maintain accurate records</li><li>Process payments and explain invoices or treatment plans</li><li>Coordinate with veterinary staff to ensure efficient patient flow</li><li>Maintain cleanliness and organization of the front office</li><li>Provide general administrative support as needed</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
17.25 - 20 USD / Hourly
We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers. Position: Temp to Hire – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm. Bilingual: Required (Spanish, Chinese, Vietnamese, or Tagalog) POSITION OVERVIEWThe Customer Care Associate (CCA) has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a fast-paced, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution. REPORTS TO: Manager, Customer CareESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>Research and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions efficiently and effectively through the use of active listening, personalization techniques and focusing on adding value.</li><li>Build formal and informal relationships with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the long-term success of Allstate Floral and its customers.</li></ol>
2026-04-29T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Provide customer support across phone, email, and chat channels while ensuring a positive customer experience. Responsibilities:<ul><li>Respond to customer inquiries and resolve issues</li><li>Track service requests and maintain records</li><li>Escalate complex matters as needed</li><li>Support customer satisfaction initiatives</li><li>Collaborate with internal teams on issue resolution</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
2026-05-13T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts such as Walmart, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-05-13T00:00:00Z

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