We are looking for a dedicated Customer Service Representative to join our team on a contract-to-permanent basis. This role is ideal for someone passionate about delivering exceptional customer experiences and handling inquiries with attention to detail and efficiency. Based in Westchester, Illinois, this position offers an opportunity to contribute to a fast-paced and supportive environment. Responsibilities:• Respond to customer inquiries and concerns promptly and with attention to detail via phone and other communication channels.• Provide detailed information about products, services, and company policies to ensure customer satisfaction.• Address and resolve customer complaints with empathy and a solution-oriented approach.• Accurately document customer interactions and transactions using company systems.• Escalate complex issues to appropriate departments or team members as necessary.• Meet or exceed performance standards related to call volume, response times, and customer satisfaction metrics.• Maintain a courteous and detail-oriented demeanor while interacting with customers and team members.• Adapt to varying schedules and work environments, including call center operations.• Stay informed about company updates, policies, and procedures to provide accurate assistance. The salary range for this position is $18 to $18. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

• High school diploma or equivalent; higher education such as an associate or bachelor’s degree is a plus. • At least one year of experience in customer service, preferably in a call center environment. • Strong communication skills, both verbal and written, with attention to detail. • Demonstrated ability to multitask and solve problems effectively in a fast-paced setting. • Proficient in using customer service software, as well as Microsoft Office Suite. • Comfortable with high-volume call handling while maintaining a focus on accuracy and attention to detail. • Flexible with work schedules and able to sit for extended periods while using a headset.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Westchester, IL
onsite
Contract / Temporary to Hire
17.10 - 19.80 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract-to-permanent basis. This role is ideal for someone passionate about delivering exceptional customer experiences and handling inquiries with attention to detail and efficiency. Based in Westchester, Illinois, this position offers an opportunity to contribute to a fast-paced and supportive environment. Responsibilities:• Respond to customer inquiries and concerns promptly and with attention to detail via phone and other communication channels.• Provide detailed information about products, services, and company policies to ensure customer satisfaction.• Address and resolve customer complaints with empathy and a solution-oriented approach.• Accurately document customer interactions and transactions using company systems.• Escalate complex issues to appropriate departments or team members as necessary.• Meet or exceed performance standards related to call volume, response times, and customer satisfaction metrics.• Maintain a courteous and detail-oriented demeanor while interacting with customers and team members.• Adapt to varying schedules and work environments, including call center operations.• Stay informed about company updates, policies, and procedures to provide accurate assistance. The salary range for this position is $18 to $18. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-01-13T18:44:17Z