<p>Dayton area company is looking for a Customer Service Representative to join their immediately! Job duties will include entering purchase orders into the system, assisting customers via email and over the phone, organizing documents, auditing orders, maintaining customer records and assisting with other clerical duties. This is a contract role anticipated to last 3 - 6 months and is working full-time hours. For more information, please call 937-224-8326. </p>
We are looking for an experienced Customer Service Representative to join our team in Sharonville, Ohio. In this contract position, you will play a vital role in delivering exceptional service to customers and ensuring seamless coordination with technicians and internal teams. This role requires strong organizational skills, effective communication, and a customer-focused mindset to support daily operations and maintain satisfaction.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, providing assistance or escalating issues to dispatchers as needed.<br>• Accurately record call details and update systems in a timely manner.<br>• Coordinate service resources and collaborate with the operations team to ensure smooth workflows.<br>• Handle customer inquiries, dispatch technicians, and conduct follow-up actions to resolve issues efficiently.<br>• Partner with accounting teams to manage new customer setups and address purchase order inquiries.<br>• Adjust labor levels daily based on workload requirements with input from the Operations Manager.<br>• Monitor and track technician activity throughout the day to optimize productivity and cost-effectiveness.<br>• Maintain customer satisfaction by investigating concerns, routing them to the appropriate staff, and addressing special requests.<br>• Proactively reach out to customers to ensure quality service and share call data with leadership teams.<br>• Utilize service management software and relevant tools to execute daily tasks effectively.
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position offers the opportunity to provide exceptional support to clients while managing disability-related inquiries and documentation. If you excel in multitasking, have a personable approach, and are skilled in basic Microsoft tools, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle the processing of disability payments for clients on sick leave.</p><p>• Communicate with doctors and employers to confirm return-to-work status.</p><p>• Manage intake calls to distribute paperwork related to leave requests.</p><p>• Make occasional follow-up calls to medical professionals as needed.</p><p>• Provide excellent customer service through phone and email correspondence.</p><p>• Ensure accurate data entry and record-keeping using internal systems.</p><p>• Utilize Microsoft Excel for basic tracking and reporting tasks.</p><p>• Collaborate with team members to address client needs and resolve issues.</p><p>• Maintain organized documentation of communications and transactions.</p><p>• Uphold professionalism and empathy in all client interactions.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a skilled Call Center Representative to join our team on a contract basis in Enon, Ohio. In this role, you will deliver exceptional customer service by addressing inquiries, resolving concerns, and providing detailed information about products or services. This is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy helping others.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls professionally and efficiently.</p><p>• Address customer inquiries by providing accurate information about products and services.</p><p>• Resolve customer issues by identifying solutions and following through to ensure satisfaction.</p><p>• Document customer interactions and maintain detailed records for future reference.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Follow established guidelines and procedures to ensure compliance with company standards.</p><p>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail.</p><p>• Identify opportunities to enhance customer experience and escalate complex cases as needed.</p><p>• Meet performance metrics and contribute to team goals consistently.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.</p><p>• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.</p><p>• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.</p><p>• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.</p><p>• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.</p><p>• Keep detailed records of service calls, technician notes, materials used, and client updates.</p><p>• Review service reports and work orders for completeness and accuracy before submitting them for billing.</p><p>• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.</p><p>• Identify and resolve billing discrepancies by working closely with clients and internal teams.</p><p>• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.</p>
<p>We are looking for a dedicated and detail-oriented individual to join our Member Services team in Vandalia, Ohio. This contract-to-permanent position involves providing exceptional customer service, managing member-related tasks, and ensuring accurate data processing. The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Input and update member information accurately in the portal, ensuring confirmation of successful submissions.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollments and maintain eligibility records with precision.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle scanning and indexing of important documents for efficient recordkeeping.</p><p>• Distribute incoming mail and manage correspondence in a timely manner.</p><p>• Answer inbound calls to assist members with inquiries and provide solutions.</p><p>• Schedule appointments and coordinate follow-ups as needed.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Respond to emails professionally and promptly to ensure effective communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for an experienced Chief Revenue Officer to lead and execute comprehensive revenue strategies across multiple channels. This pivotal role requires strong leadership to drive profitable growth while ensuring operational efficiency and brand integrity. Based in Cincinnati, Ohio, this position offers the opportunity to influence key business decisions and collaborate closely with executive leadership.</p><p><br></p><p>The CRO leads a lean, entrepreneurial team and sets the commercial vision, ensuring alignment across sales, marketing, and customer success functions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>· Set and deliver commercial strategy for all revenue channels: DTC, wholesale, brand protection, and customer service.</p><p>· Lead all consumer/customer/competitor understanding activities</p><p>· Oversee e-commerce marketing, brand positioning, and go-to-market execution.</p><p>· Drive profitable growth, with a focus on capturing high-margin DTC revenue.</p><p>· Manage wholesale as a volume channel, ensuring stability and efficiency without over-investment.</p><p>· Develop pricing strategy across all channels.</p><p>· Partner with Brand Protection to safeguard margins, prevent counterfeiting, and protect product authenticity.</p><p>· Lead and mentor the Revenue Department, establishing KPIs, accountability, and performance metrics.</p><p>· Ensure each function is optimized for impact and cost-efficiency.</p><p>· Monitor, analyze, and report on sales, margin, ROI, and revenue trends to executive leadership.</p><p>· Collaborate cross-functionally to align marketing, operations, and customer experience strategies with revenue goals.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Blue Ash, Ohio. This Contract-to-Permanent position offers an exciting opportunity to contribute to the financial integrity of a leading organization in the manufacturing industry. The ideal candidate will have a strong background in accounts payable processes and be adept at managing vendor relationships and ensuring timely payments.<br><br>Responsibilities:<br>• Validate and review vendor invoices according to established protocols.<br>• Process both purchase order-based and non-purchase order-based invoices, ensuring compliance with three-way match principles.<br>• Review, code, and manage invoices within the approval workflow system to ensure accurate financial system entries.<br>• Collaborate with business partners to address discrepancies in receipts, pricing, or other invoice-related issues.<br>• Respond to and resolve routine inquiries regarding account status, providing clear communication on discrepancy resolutions.<br>• Analyze vendor accounts to ensure timely payments and maintain positive supplier relationships.<br>• Support weekly vendor payment cycles and monthly commission payments for external representative agencies.<br>• Prepare account analyses and assist in monthly closing activities and status reporting.<br>• Contribute to the enhancement of accounts payable processes through participation in department-initiated projects.<br>• Perform additional tasks to support the accounting department as needed.
<p>We are looking for a skilled Recruiting Manager to join our team on a contract basis in the Richmond, Indiana area. This role requires a proactive leader who can oversee hiring processes for various levels of positions, including exempt roles, while ensuring alignment with organizational goals. The ideal candidate will bring expertise in recruitment strategies and labor relations within unionized manufacturing environments. This is a contract role onsite at the facility.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding candidates.</p><p>• Develop and implement effective recruitment strategies to attract top talent across various roles.</p><p>• Oversee hiring efforts for exempt positions, ensuring timely placement and alignment with organizational needs.</p><p>• Collaborate with leadership teams to address workforce planning and staffing requirements.</p><p>• Utilize corporate recruitment tools to identify and engage high-quality candidates.</p><p>• Maintain compliance with HR policies and labor laws during recruitment activities.</p><p>• Build strong relationships with union representatives to support hiring in manufacturing environments.</p><p>• Provide strategic guidance on recruitment best practices and market trends.</p><p>• Ensure accurate tracking and reporting of recruitment metrics and performance.</p><p>• Partner with stakeholders to enhance employer branding and candidate experience.</p>
<p>We are looking for a detail-oriented Receptionist to join our team on a contract basis in Kettering, Ohio. This contract position, working 3 days per week, and is expected to last for at least 30 days, with the possibility of an extension. As a key point of contact, you will ensure smooth communication and administrative support within our healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Answer and direct incoming telephone calls efficiently.</p><p>• Maintain consistent phone coverage, ensuring all inquiries are handled promptly.</p><p>• Use proper phone etiquette to represent the organization positively.</p><p>• Organize and manage paper filing systems to ensure accessibility and accuracy.</p><p>• Send and receive fax documents while maintaining confidentiality.</p><p>• Distribute mail and packages efficiently to the correct departments.</p><p>• Provide general administrative support to assist with daily office operations.</p>
<p>We are looking for an experienced Collections Specialist in Fairfield, Ohio. In this role, you will manage and oversee collection processes for both commercial and consumer accounts, ensuring timely and accurate billing and payments. This is a long-term contract position with an opportunity to contribute significantly to our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections for commercial and consumer accounts, ensuring timely payment resolutions.</p><p>• Prepare and send statements to clients to facilitate payment processes.</p><p>• Monitor account balances and identify overdue payments for follow-up.</p><p>• Communicate effectively with clients to resolve billing discrepancies and payment issues.</p><p>• Apply credit and collection policies consistently across all accounts.</p><p>• Maintain accurate records of collection activities and payment histories.</p><p>• Collaborate with internal teams to address account concerns and improve collection strategies.</p><p>• Utilize Epicor ERP system to manage and track collection processes.</p><p>• Provide regular reporting on collection activities and account statuses.</p><p>• Ensure compliance with company policies and relevant regulations.</p>
