We are looking for a Customer Service Representative to join a growing real estate property and facilities management organization in North Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, resolving issues efficiently, and learning the operational side of an online auction and e-commerce environment. In this role, you will support day-to-day customer interactions, assist with administrative and account-related tasks, and contribute to a reliable, positive experience for clients using the platform.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and other communication channels, providing timely support for account questions, service needs, and issue resolution.<br>• Navigate platform tools and internal systems to research problems, identify solutions, and deliver accurate follow-up to customers.<br>• Evaluate support requests independently and escalate more complex matters when additional technical or operational assistance is needed.<br>• Review auction listings and related details before launch to help maintain accuracy, quality, and readiness for bidding activity.<br>• Assist with accounts receivable activities by tracking outstanding invoices and supporting follow-up communication as appropriate.<br>• Contribute to consistent service delivery by helping improve support workflows, documentation, and customer-facing processes.<br>• Partner with internal teams, including technology staff, to communicate recurring issues and support prioritization of system improvements.<br>• Build positive customer relationships through clear communication, careful listening, and a proactive approach to problem solving.
We are looking for a Customer Service Representative to support daily customer interactions and order processing. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring requests are handled accurately and efficiently. The role involves responding to inbound inquiries, making outbound follow-ups when needed, and entering order details with a strong focus on service quality and accuracy.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, attentive assistance for questions, requests, and issue resolution.<br>• Place outbound calls as needed to confirm details, provide updates, or follow up on open customer matters.<br>• Enter customer orders into internal systems with careful attention to accuracy and completeness.<br>• Maintain clear records of customer interactions, order activity, and next steps within the appropriate tools.<br>• Coordinate with internal teams to address service concerns and help ensure prompt resolution of customer needs.<br>• Communicate product, order, or account information in a clear and courteous manner.<br>• Monitor open requests and take action to keep customer issues moving toward completion.
We are looking for a Customer Service Representative to join a machinery manufacturing organization in Grand Rapids, Michigan. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing written and verbal communication, and contributing in a fast-moving office setting. The role focuses on delivering attentive service, resolving inquiries efficiently, and supporting strong client relationships through attentive, solution-oriented interactions.<br><br>Responsibilities:<br>• Respond to customer questions by phone, email, and other business correspondence channels with professionalism and accuracy.<br>• Deliver timely support by researching issues, identifying practical solutions, and following through to resolution.<br>• Build positive customer relationships that encourage satisfaction, retention, and additional business opportunities.<br>• Promote relevant products or services when appropriate to support client engagement and referral activity.<br>• Maintain clear and organized documentation of customer interactions and service activity in internal systems.<br>• Coordinate with internal teams to address customer needs and ensure requests are handled efficiently.<br>• Manage multiple tasks and systems at once while maintaining attention to detail in a fast-paced environment.<br>• Provide general administrative support related to customer service operations and communication workflows.
<p><strong>Job Title: Member Service Representative</strong></p><p><strong>Schedule:</strong> Availability: Mon-Sat 8am-6pm, this is a rotating 8hr per day schedule with 1 Sat a month</p><p><br></p><p><strong>Job Description:</strong></p><p>Our client in <strong>Pittsfield, Massachusetts</strong> is seeking friendly, professional, and customer-focused <strong>Member Service Representatives</strong> to join their team. In this role, you will serve as a key point of contact for members, providing exceptional service, resolving inquiries, and supporting day-to-day account and service needs.</p><p>The ideal candidate will have strong communication skills, a positive attitude, and a passion for helping others. This is an excellent opportunity for individuals who enjoy working in a fast-paced, member-focused environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding service to members in person, over the phone, and through electronic communication</li><li>Assist members with account questions, transactions, and general service requests</li><li>Resolve member concerns efficiently and professionally</li><li>Educate members on available products, services, and account options</li><li>Maintain accurate records and documentation of member interactions</li><li>Process transactions in accordance with company policies and procedures</li><li>Support branch and team goals by delivering a high level of service and operational accuracy</li><li>Perform additional administrative and customer support duties as needed</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous customer service, member service, banking, credit union, or retail experience preferred</li><li>Strong interpersonal and communication skills</li><li>Ability to multitask and work effectively in a team environment</li><li>Detail-oriented with strong organizational skills</li><li>Proficient with basic computer systems and data entry</li><li>High school diploma or equivalent required</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience working in a financial institution or service-driven environment</li><li>Cash handling and transaction processing experience</li><li>Bilingual skills are a plus</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a collaborative team in Louisville, Kentucky. This contract position has the potential to become permanent and is ideal for someone who enjoys organized, detail-focused work and can provide dependable support during a high-volume season. The role centers on customer account coordination, gift card terminal support, and accurate handling of sensitive business and banking information. You will work closely with an experienced group and receive training on internal databases and processes.<br><br>Responsibilities:<br>• Set up new user accounts and maintain accurate customer information across multiple internal systems.<br>• Coordinate the preparation and shipment of gift card processing terminals and related materials to business clients.<br>• Support gift card program operations by tracking terminal details and ensuring businesses receive the correct setup information.<br>• Handle confidential banking data with care and assist with fund transfers between franchise locations based on gift card activity.<br>• Respond to inbound calls and email inquiries from customers and business partners in a courteous and timely manner.<br>• Enter, update, and verify transaction and account information to maintain clean and reliable records.<br>• Collaborate with team members to manage daily service needs during the busiest fall and winter months.<br>• Learn company databases and workflows quickly in order to provide accurate administrative and customer support.
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
<p>We are seeking a professional and customer-focused Customer Service Representative to join a fast-paced team. This individual will be responsible for assisting customers, responding to inquiries, resolving concerns, and providing administrative support to ensure a positive customer experience.</p><p><br></p><p>The ideal candidate will have strong communication and problem-solving skills, excellent attention to detail, and the ability to handle multiple priorities while maintaining a professional and positive attitude.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, orders, and company policies</li><li>Assist customers with questions, concerns, and account-related requests</li><li>Resolve customer issues efficiently while maintaining a high level of professionalism</li><li>Process orders, payments, returns, or account updates as needed</li><li>Enter and update customer information accurately within internal systems</li><li>Document customer interactions and maintain detailed records</li><li>Follow up with customers regarding outstanding questions or service issues</li><li>Coordinate with internal departments to resolve customer needs</li><li>Perform general data entry and administrative support</li><li>Maintain confidentiality of customer and company information</li><li>Meet established customer service and performance expectations</li><li>Perform additional customer service and administrative duties as assigned</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a fast-paced team in Burlington, Massachusetts in a Contract position with the potential to become permanent. This on-site opportunity is ideal for someone who brings a friendly approach to customer interactions and is comfortable supporting clients by phone and through order-related requests. The role suits someone with prior office exposure who is interested in building a long-term path in customer service and potentially growing into sales.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries with accuracy and a service-focused attitude.<br>• Support inside customer service activities by assisting clients with product questions, order details, and general account needs.<br>• Enter and update customer orders in internal systems while maintaining careful attention to accuracy.<br>• Handle a steady volume of inbound calls and place outbound calls as needed to provide updates, confirm information, or resolve issues.<br>• Coordinate with internal team members to ensure customer requests are addressed promptly and efficiently.<br>• Maintain organized records of customer interactions, order activity, and follow-up actions.<br>• Contribute to a positive office environment through dependable attendance, teamwork, and courteous communication.
<p>We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.</p><p>• Prepare pricing quotes and related customer documentation within expected turnaround times.</p><p>• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.</p><p>• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.</p><p>• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.</p><p>• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.</p><p>• Review inventory information and customer demand activity to help address availability questions and order status concerns.</p><p>• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.</p><p>• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned</p>
<p>Beavercreek area company is looking for a Customer Service Representative to join their team immediately!</p><p><br></p><p>Job duties: </p><p>· Manage the customer order lifecycle from quote creation through order fulfillment, including reviewing plant lists, preparing quotes, processing purchase orders, entering sales orders, and coordinating internal handoffs.</p><p>· Serve as the primary liaison between customers, nurseries, trucking companies, and internal teams to ensure accurate, timely delivery of products.</p><p>· Coordinate logistics and transportation activities, including scheduling shipments, tracking orders, and proactively resolving delivery changes or disruptions.</p><p>· Respond to customer inquiries, monitor incoming communications, and provide exceptional service in a fast-paced, deadline-driven environment.</p><p>· Maintain accurate order and customer records using Sage 100 and Microsoft Office applications.</p><p>· Troubleshoot order, shipping, and customer service issues while exercising sound judgment, problem-solving skills, and a strong sense of urgency.</p><p>· Prioritize and manage multiple tasks simultaneously, adapting quickly to seasonal business fluctuations and changing customer needs.</p><p>· Build strong relationships with customers, vendors, and transportation partners through clear, professional communication and follow-through.</p><p>· Develop a deep understanding of company operations, products, and processes to support continuous improvement and long-term business success.</p><p><br></p><p>This is a contract-to-hire opportunity working full-time hours. For more information, please call 937-224-8326. </p><p><br></p>
<p>We are looking for a Customer Service Representative to support customers and internal teams for a manufacturing organization. This long-term contract position is ideal for someone who thrives in a fast-paced environment, enjoys solving order- and product-related issues, and takes pride in delivering responsive, accurate service. The role focuses on managing customer requests, coordinating order activity, and helping ensure a smooth experience across the sales and service process.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for partner accounts and respond to customer inquiries with timely, detail-focused support.</p><p>• Enter, update, and manage customer orders across internal platforms while ensuring accuracy in order details and documentation.</p><p>• Prepare and send order confirmations, pricing responses, and availability updates to help customers make informed purchasing decisions.</p><p>• Handle service-related issues such as complaints, return authorizations, stock rotation requests, and allowance adjustments in accordance with company procedures.</p><p>• Coordinate expedited product requests and support new item setup activities while confirming inventory status and estimated ship dates.</p><p>• Research substitute products and recommend suitable alternatives using internal resources, product references, and company websites.</p><p>• Communicate effectively with both external customers and cross-functional internal teams to resolve issues and support consignment inventory needs.</p><p>• Assist with special projects, department onboarding, and training activities for new team members as needed.</p><p>• Participate in required meetings and maintain dependable attendance in alignment with company expectations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We're seeking a <strong>Customer Service Representative</strong> for our manufacturing client who will serve as the primary point of contact for customers, managing orders, resolving issues, and ensuring a positive customer experience. This is a great opportunity for someone who enjoys building relationships, solving problems, and collaborating with multiple departments in a fast-paced environment. You'll join a welcoming, team-oriented culture that values collaboration and offers a consistent first-shift schedule.</p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Process and manage customer orders through an ERP system</li><li>Review purchase orders for accuracy and coordinate order updates as needed</li><li>Communicate with customers regarding order status, shipments, pricing, and invoicing questions</li><li>Partner internally with Operations, Inventory, Sales, and Accounting to ensure customer needs are met</li><li>Maintain customer portals and web-based ordering systems</li><li>Research and resolve order discrepancies, shipment issues, and customer concerns</li><li>Provide shipment documentation and related order information</li><li>Assist with returns, credits, and other account-related requests</li><li>Support customers with system and portal-related questions</li></ul><p>If you're a customer service professional with manufacturing or order management experience and enjoy being the hub between customers and internal teams, we'd love to hear from you.</p>
<p>Are you someone who enjoys helping customers, solving problems, and being the go-to person when questions arise? We're seeking a Customer Service Representative to join a growing team in Wisconsin. In this contract-to-permanent opportunity, you'll play a key role in delivering an exceptional customer experience by managing orders, coordinating communication, and partnering with internal teams to ensure every customer interaction is handled with accuracy and care. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment where building strong relationships and creating positive outcomes are top priorities.</p><p><br></p><p>What You'll Do</p><ul><li>Build and maintain strong relationships with new and existing customers by delivering responsive, friendly, and customer-focused support.</li><li>Guide new customers through the account setup process, ensuring all documentation is accurate and completed on time.</li><li>Coordinate and track daily shipments for assigned accounts, helping ensure products arrive as expected.</li><li>Keep customers informed with timely updates on order status, shipment details, and delivery expectations.</li><li>Communicate production schedules and anticipated timelines to help customers plan effectively.</li><li>Investigate customer questions and concerns, collaborate with internal teams, and drive issues through to resolution.</li><li>Process customer credit card payments through the company's online payment platform.</li><li>Respond to inquiries regarding invoices, shipping documentation, certificates, safety forms, and other order-related requests.</li><li>Work closely with Production, Shipping, Accounting, Sales, and Marketing teams to provide a seamless customer experience.</li></ul><p>What We're Looking For</p><ul><li>A customer-first mindset and passion for delivering exceptional service.</li><li>Strong communication and relationship-building skills.</li><li>Excellent organizational skills with the ability to manage multiple priorities.</li><li>Problem-solving abilities and a proactive approach to resolving customer concerns.</li><li>Comfort working cross-functionally in a collaborative team environment.</li><li>Experience in customer service, order management, logistics coordination, or a related role is preferred.</li></ul><p>If you're looking for an opportunity where you can make a direct impact on customer satisfaction while growing your career with a respected organization, we'd love to hear from you.</p>
<p><strong>Are you a people person who enjoys helping customers and keeping things running smoothly?</strong> We’re looking for a <strong>Customer Service Representative</strong> to join a growing wholesale distribution team in <strong>Greenville, Wisconsin.</strong></p><p>This is a great opportunity for someone who enjoys being the <strong>go-to resource for customers</strong>, staying organized, and working with internal teams to ensure orders, products, and deliveries come together seamlessly.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As a Customer Service Representative, you’ll play an important role in creating a positive customer experience from the first call through order delivery.</p><ul><li><strong>Be the customer’s go-to contact</strong> by answering questions about products, pricing, orders, inventory, and deliveries.</li><li><strong>Manage customer orders</strong> by accurately entering, updating, and tracking orders while keeping everything moving on schedule.</li><li><strong>Help anticipate customer needs</strong> by working with customers to understand upcoming inventory demands and coordinating purchasing needs.</li><li><strong>Collaborate across teams</strong> to keep orders, documentation, and customer information accurate and organized.</li><li><strong>Support sales and promotions</strong> through customer outreach, promotional initiatives, and engagement activities.</li><li><strong>Solve problems</strong> by addressing customer concerns professionally, finding solutions, and escalating more complex issues when necessary.</li><li><strong>Keep learning</strong> by participating in training and staying current on products, procedures, and company standards.</li></ul><p><strong>Why This Opportunity?</strong></p><p>If you enjoy <strong>building relationships, solving problems, staying organized, and making customers feel valued</strong>, this could be a great fit.</p><p>You’ll have the opportunity to become an important part of a team where your <strong>communication skills, attention to detail, and customer-first mindset</strong> make a real impact every day.</p><p><strong>Ready for your next opportunity? We’d love to hear from you. For more information call or txt Angela 920-264-0349.</strong></p>
<p>We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support prospective students, applicants, and learners. This Long-term Contract position focuses on delivering a positive first impression through high-volume phone and chat interactions while helping individuals connect with the right resources quickly. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized in a fast-paced, service-driven higher education environment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct high-volume outbound outreach to prospective students and applicants who have expressed interest in educational programs.</p><p>• Respond to inbound calls and chat inquiries with professionalism, warmth, and a customer-focused approach.</p><p>• Assess each interaction carefully to identify needs and route individuals to the most appropriate department or team member.</p><p>• Contribute to a range of calling initiatives based on departmental priorities and enrollment support needs.</p><p>• Assist prospects, applicants, and current learners by providing timely guidance and ensuring a smooth service experience.</p><p>• Maintain productivity and accuracy while managing a demanding daily call volume and multiple workstreams.</p><p>• Complete assigned administrative support duties that help the team meet service and outreach goals.</p>
<p>A growing manufacturing company in North County is looking for a <strong>Customer Service Representative</strong> to join its team and serve as a key point of contact for customers from order placement through delivery. This is a great opportunity for someone who enjoys building relationships but also likes the operational side of customer service — entering orders, checking inventory, coordinating with internal departments, and making sure customers know exactly what to expect.</p><p><br></p><p>The ideal candidate is someone who can <strong>move quickly without sacrificing accuracy</strong> and is comfortable juggling customer requests, order updates, and internal follow-up throughout the day.</p><p><strong>What You’ll Do:</strong></p><ul><li>Serve as a primary point of contact for customers regarding orders and account questions</li><li>Enter and process customer orders accurately and efficiently</li><li>Review orders for pricing, quantities, product availability, and requested delivery dates</li><li>Provide customers with order confirmations, status updates, and shipping information</li><li>Monitor open orders and proactively communicate delays or changes</li><li>Coordinate with sales, production, purchasing, and warehouse teams</li><li>Respond to customer inquiries by phone and email</li><li>Research order discrepancies and work toward timely resolutions</li><li>Maintain accurate customer and order information in internal systems</li><li>Assist with returns, replacements, credits, and product-related questions</li><li>Follow up on backorders and special requests</li><li>Maintain detailed notes and documentation on customer interactions</li><li>Help identify recurring issues and communicate them to management</li><li>Support additional administrative and customer service projects as needed</li></ul>
<p> Duties:</p><p>o Order intake via phone/email</p><p>o Make sure products are in stock</p><p>o Contact purchasing or fabrication when necessary while searching for products</p><p>o Work with shipping dept. to ensure products have been delivered on time</p><p>o Data entry using alpha numeric system</p><p>o Handles 20+ calls per day</p><p>o Use Microsoft Dynamics AX or CRM software to search for products in database</p><p>• Qualifications: 3+ years office experience, very detail oriented, self-starter, multitasker, able to work in a fast-paced environment, experienced with navigating compute programs</p><p>• Preferred: Experience using Dynamic AX and Microsoft Office, construction office experience, bilingual Spanish</p>
<p>Customer Care Representative - Mortgage Services</p><p>📍 <strong>Location:</strong> Tempe, AZ (100% On-Site)</p><p>💲 <strong>Pay:</strong> $20.00/hour</p><p>📝 <strong>Employment Type:</strong> Contract-to-Hire</p><p>🏢 <strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p><strong>Start Your Career in Financial Services</strong></p><p>Robert Half is partnering with a growing national mortgage company to hire <strong>Customer Care Representatives</strong> in Tempe, AZ.</p><p><br></p><p>This is an excellent entry-level opportunity for individuals who enjoy helping customers, learning new skills, and building a long-term career. No mortgage experience is required. You'll receive paid training, ongoing coaching, and opportunities for advancement within a stable and growing organization.</p><p><br></p><p>Why Join Us?</p><p>✅ Paid training provided</p><p>✅ No mortgage industry experience required</p><p>✅ Full-time, consistent schedule</p><p>✅ Supportive team environment with coaching and development</p><p>✅ Career growth opportunities in the financial services industry</p><p>✅ Potential for permanent employment and excellent company benefits</p><p> </p><p>What You'll Do</p><p>As a <strong>Customer Care Representative</strong>, you'll assist mortgage customers through both inbound and outbound phone calls.</p><p><br></p><p>Responsibilities include:</p><ul><li>Answer customer questions regarding mortgage payments, escrow accounts, and loan information</li><li>Make outbound calls to customers regarding missed or past-due payments</li><li>Provide professional, empathetic, and solution-focused customer service</li><li>Accurately document customer interactions in company systems</li><li>Follow company compliance, quality, and customer service standards</li><li>Participate in ongoing training and professional development programs</li></ul><p>Schedule</p><p>Full-Time | 40 Hours per Week</p><p><strong>Monday-Friday</strong></p><ul><li>Spring/Summer Hours: 9:00 AM - 6:00 PM</li><li>Fall/Winter Hours: 10:00 AM - 7:00 PM</li></ul><p><strong>Monthly Saturday Rotation</strong></p><ul><li>One half-day Saturday per month</li><li>Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM</li></ul>
We are looking for a Customer Service Representative to join a growing team in Grove City, Ohio in a Contract to Permanent position. This opportunity is ideal for someone who takes pride in creating a positive customer experience, enjoys solving problems, and can stay organized in a high-volume setting. You will serve as a key point of contact for customers, helping to resolve order, shipment, and account-related questions while working closely with internal teams. This role offers training, long-term growth potential, and exposure to a collaborative operation that supports a fast-moving fulfillment environment.<br><br>Responsibilities:<br>• Respond to customer inquiries related to orders, shipment scheduling, and fulfillment support through phone, email, or ticketing channels.<br>• Research tracking issues, delivery exceptions, and service concerns to provide timely and accurate updates to customers.<br>• Assist with claims involving damaged goods or transit-related problems and help move each case toward resolution.<br>• Address billing and account questions, partnering with internal departments when additional review or action is needed.<br>• Record all customer interactions, case details, and next steps clearly within the company’s support platform.<br>• Work closely with fulfillment and operations teams to resolve customer issues efficiently and maintain service quality.<br>• Take ownership of open cases from initial contact through final follow-up, ensuring customers receive complete and attentive support.<br>• Manage multiple priorities in a fast-paced environment while maintaining a high standard of care and responsiveness.
We are looking for a detail-oriented Customer Service Representative to join a paper and packaging operation in Mahwah, New Jersey in a contract-to-permanent role. This position supports order management, customer communication, and inventory-related activities while helping ensure timely and accurate fulfillment. The ideal candidate is comfortable handling phone inquiries, reviewing orders, coordinating returns, and completing administrative tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming customer and dealer calls, providing updates on special-order parts, product availability, order progress, applications, and return requests.<br>• Review submitted orders and complete needed updates, cancellations, or priority escalations to keep processing on track.<br>• Process return activity accurately and support daily documentation related to customer orders and product movement.<br>• Prepare and print order paperwork for daily fulfillment activities across multiple product lines.<br>• Verify order details for accuracy and supply key code information when required to support completion.<br>• Maintain recurring operational reports and perform weekly inventory counts to support stock accuracy.<br>• Receive vendor shipments, inspect item counts, and confirm inventory matches accompanying documentation.<br>• Assemble or prepare order-specific products such as keys, fuse boxes, and instrument packs based on customer requirements.<br>• Package outgoing shipments according to product type, carrier method, and destination so items arrive in good condition.<br>• Provide backup support to order processing and coordination team members and participate in coaching, training, and other assigned duties.
<p>We are looking for a Customer Service Representative to join a support our team serving customers in Washington. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, can think through billing and account questions, and is comfortable managing a steady flow of inbound calls. In this role, you will act as a key point of contact for consumers by resolving payment, and account-related concerns while delivering compassionate and detail-oriented service. Candidates who bring prior call center experience, strong Microsoft Office skills, and a dependable work style will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from consumers with questions related to accounts, billing concerns, and general service support.</p><p>• Process customer payments accurately and assist individuals with electronic billing options and account access issues.</p><p>• Review account information to confirm demographic info account status and help clarify the source of outstanding balances or delayed billing activity.</p><p>• Guide consumers through available payment plan options and explain next steps in a clear and supportive manner.</p><p>• Troubleshoot basic platform or account issues and serve as a liaison between the consumer and billing teams.</p><p>• Manage daily call volume effectively, including higher-traffic periods at the beginning of the month and during statement cycles.</p><p>• Maintain accurate documentation while handling sensitive customer information with care and professionalism.</p>
We are looking for a Customer Service Representative to support customer interactions and daily operational activities in Los Angeles, California. This Long-term Contract position is well suited for someone who enjoys helping customers, staying organized, and contributing to a busy onsite environment. The role combines front-line service with coordination of repair requests, order support, and inventory-related tasks to help keep operations running smoothly.<br><br>Responsibilities:<br>• Deliver prompt, courteous assistance to customers by phone, message, and other communication channels while addressing questions, concerns, and order-related needs.<br>• Guide customers through product inquiries, order updates, and issue resolution with a focus on accuracy and a positive service experience.<br>• Oversee repair and service requests from intake through completion, ensuring customers receive clear updates on progress and expected timing.<br>• Create service-related invoices, secure customer approvals, and coordinate communication between clients and the service team.<br>• Arrange the shipment of parts or materials when needed and monitor service activity to support timely follow-up.<br>• Assist with order entry, fulfillment preparation, and shipping tasks to maintain efficient daily operations.<br>• Support stock organization, product handling, and inventory tracking to help preserve accurate records.<br>• Contribute to general warehouse and operational duties as needed in a hands-on, fast-paced setting.
<p>Professionally manage incoming customer requests, including receiving and processing Delivery Orders (DO) and On the Water (OTW) documentation via email.</p><p>Monitor import container status and availability using port terminal and steamship line systems to coordinate and schedule appointments.</p><p>Maintain accurate, real-time dispatch information and ensure orders are entered correctly into the Transportation Management System (TMS), including pickup and delivery locations and scheduled dates.</p><p>Monitor empty container availability and coordinate timely returns to port terminals, verifying return requirements through terminal and steamship line systems.</p><p>Provide customers and management with timely updates regarding daily progress, scheduling changes, terminal delays, equipment issues, and other operational challenges.</p><p>Prepare and distribute daily recap reports to communicate shipment and operational status.</p><p>Respond to emails promptly, professionally, and accurately.</p><p>Perform additional duties and operational support as assigned.</p>
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This is a Contract position within the healthcare industry, focused on delivering clear, timely, and detail-oriented assistance through high-volume phone-based interactions. The ideal candidate brings strong call center experience, attention to detail, and a commitment to helping members navigate coverage, refills, and related service requests.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, providing accurate and easy-to-understand information.<br>• Coordinate refill support with participating pharmacy partners when members need assistance completing the process.<br>• Escalate clinical questions or medication-related concerns to appropriate clinical leadership for further review.<br>• Collaborate with internal teams focused on medication adherence initiatives to help improve member engagement and outcomes.<br>• Take part in outbound and follow-up calling campaigns assigned by leadership to support member service objectives.<br>• Record interactions thoroughly in designated systems, including actions taken, required forms, and relevant follow-up details.<br>• Adhere to established policies, job aids, and workflow procedures while identifying process issues and suggesting practical improvements.<br>• Participate in team meetings, training sessions, and ongoing coaching to strengthen service quality and operational performance.<br>• Maintain compliance with applicable federal and state regulations as well as company standards governing health plan operations.<br>• Support additional service-related tasks and special assignments as needed by the department.