We are looking for a Customer Service Representative to support hospitality customers in a fast-moving service environment. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping callers, managing reservation requests, and delivering an excellent customer experience through every interaction. The person in this role will handle a mix of inbound and outbound communication, document information carefully, and work closely with internal teams to resolve customer needs efficiently.<br><br>Responsibilities:<br>• Manage incoming and outgoing customer calls while maintaining strong service levels and meeting team performance expectations.<br>• Process reservation requests with close attention to accuracy, ensuring all booking details are entered correctly into internal systems.<br>• Record customer needs, updates, and service issues clearly using effective written communication and proper grammar.<br>• Respond to client concerns in a courteous and solution-focused manner, coordinating with other departments when additional support is needed.<br>• Navigate multiple systems efficiently to access information, complete transactions, and provide timely assistance.<br>• Start scheduled work promptly, remain dependable throughout the shift, and complete assigned tasks within expected timeframes.<br>• Support changing business needs by taking on additional customer service duties and special assignments as required.
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
<p>We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment.</p><p><br></p><p><strong>PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.</p><p>• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.</p><p>• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.</p><p>• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.</p><p>• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.</p><p>• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.</p><p>• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.</p><p>• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.</p>
<p>We are looking for a <strong>Customer Service Representative</strong> to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.</p><p>The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.</p><p>Responsibilities</p><ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul><p><br></p>
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
We are looking for a customer-focused Customer Service Representative to join an onsite team in New Jersey. This role is ideal for someone who delivers high-touch support, communicates clearly, and helps clients resolve billing and payment questions with professionalism and care. This is a Long-term Contract position supporting customers in a call center setting, with a strong emphasis on providing a high-quality service experience and accurate follow-through.<br><br>Responsibilities:<br>• Guide customers through payment portal use, including making payments online and setting up recurring payment options.<br>• Respond to inbound inquiries related to billing, invoices, account balances, and payment concerns while maintaining a high standard of service.<br>• Investigate customer issues, identify the source of payment or account discrepancies, and route complex matters to the appropriate team when necessary.<br>• Record conversations, account changes, and issue outcomes thoroughly to ensure complete and accurate customer histories.<br>• Partner with billing, credit, sales, operations, and customer support teams to resolve account-related questions efficiently.<br>• Assist with accounts receivable follow-up, payment application questions, and inquiries involving credit status or account holds.<br>• Support customers during the adoption of the payment platform by explaining updates and helping them complete key actions successfully.<br>• Manage sensitive or escalated interactions calmly, using empathy, sound judgment, and solution-oriented communication.<br>• Share recurring service trends, customer pain points, and process concerns with leadership to improve the overall client experience.
<p>Dayton area company is seeking a professional and customer-focused <strong>Customer Service Representative</strong> for a <strong>4-month contract assignment</strong>. This individual will support daily customer interactions, process requests, and help ensure a high level of service. The ideal candidate will have prior customer service experience and working knowledge of <strong>ERP systems</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and/or chat</li><li>Process customer orders, updates, returns, and service requests</li><li>Enter and maintain accurate customer and order information in the ERP system</li><li>Track order status and coordinate with internal departments to resolve issues</li><li>Handle customer concerns in a timely and professional manner</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Support administrative and operational tasks as needed</li></ul><p><br></p>
<p>We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate reporting in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are Monday-Friday between 12pm and 8pm, Saturday and Sunday, 11am-7pm.</p><p><br></p><p>Responsibilities:</p><p>• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.</p><p>• Conduct scripted telephone surveys to gather public opinions and community feedback.</p><p>• Record responses accurately and adhere to quality and compliance standards throughout each call.</p><p>• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.</p><p>• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.</p><p>• Follow established procedures, call handling standards, and documentation practices for each customer interaction.</p>
<p>We are looking for a Customer Service Representative to join our team <strong>on site </strong>in <strong>Clifton Park, New York</strong> in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.</p><p>• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.</p><p>• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.</p><p>• Investigate service-related issues and work toward practical, safe, and efficient resolutions.</p><p>• Document customer conversations and account changes thoroughly to support accurate follow-up and service continuity.</p><p>• Provide courteous support across phone-based communications while balancing quality, speed, and attention to detail.</p>
<p>We are looking for a Customer Service Representative to support daily operations for a team in Virginia. This Long-term Contract opportunity, with potential to move permanent, is well suited for someone who enjoys structured, process-driven work and takes pride in completing recurring tasks with consistency and accuracy. The position will focus on administrative support, inbound communication, and scheduling activities while adapting to changing call volumes as the role develops.</p><p><br></p><p>Responsibilities:</p><ul><li>Make outbound calls to customers to schedule delivery appointments for incoming shipments</li><li>Coordinate delivery timing between customers and terminals</li><li>Confirm delivery details and update appointment information in the scheduling system</li><li>Send follow-up emails when needed to confirm scheduling or provide delivery updates</li><li>Follow a structured scheduling process and workflow for each delivery</li><li>Maintain accurate documentation of customer communication and scheduling updates</li></ul>
<p>Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul><p>What We Offer</p><ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul><p>If you are a motivated professional who enjoys helping customers and providing excellent service, we encourage you to apply.</p>
<p>We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations.</p><p><br></p><p>Responsibilities:</p><p>• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.</p><p>• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.</p><p>• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.</p><p>• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.</p><p>• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.</p><p>• Handle product return requests, create return authorizations in line with company policy, and document all related activity.</p><p>• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.</p><p>• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.</p><p>• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.</p><p>• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough</p>
We are looking for a detail-oriented Customer Service Representative to support order processing and customer communication for a Long-term Contract position based in Pierceton, Indiana. In this role, you will help ensure orders are entered correctly, respond to customer inquiries by phone, and assist with return-related requests. This opportunity is well suited for someone who is comfortable working with data, learning product details such as part numbers, and maintaining accuracy in a fast-paced service environment.<br><br>Responsibilities:<br>• Enter customer sales orders into the company system with a high level of accuracy to support timely material planning and fulfillment.<br>• Handle inbound customer calls professionally, providing clear information and resolving routine questions related to orders and service needs.<br>• Make outbound calls as needed to confirm order details, clarify customer requests, and support smooth processing.<br>• Review order information carefully to minimize errors and maintain reliable customer records.<br>• Assist customers with return requests, documenting issues and helping move each case through the appropriate process.<br>• Use Excel and internal visual system tools to track information, update records, and support daily service activities.<br>• Learn and apply product and part number knowledge to improve order accuracy and customer support quality.
<p>A growing organization is seeking a <strong>detail-oriented and reliable Customer Service & Data Entry Specialist</strong> to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.</p><p>This is a great opportunity for someone looking for <strong>full-time hours</strong> with the potential for long-term growth.</p><p>Customer service in a manufacturing environment is a must. </p><p><strong>Key Responsibilities</strong></p><ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with <strong>shipment setup and order processing</strong></li><li>Respond to customer inquiries via <strong>phone and email</strong> with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
We are looking for a Customer Service Representative to support manufacturing customers from our North Canton, Ohio location in a contract role with the potential to become permanent. This position focuses on managing customer accounts with accuracy and urgency, ensuring orders, delivery commitments, and communication are handled professionally. Training will be completed on-site, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. Candidates should be comfortable supporting a later shift as business needs require.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records.<br>• Monitor open orders and forecasts to help keep customer demand aligned with production and delivery expectations.<br>• Work closely with sales, supply chain, manufacturing, and related teams to resolve service issues and improve order fulfillment performance.<br>• Provide timely, clear communication to customers and internal partners regarding order status, delays, and account-related questions.<br>• Maintain customer master data and order book details to support accurate planning and reliable service execution.<br>• Apply product knowledge and commercial understanding to address customer needs and support informed account decisions.<br>• Take proactive steps to expedite orders, adjust commitments when needed, and help prevent service disruptions.<br>• Deliver high-quality customer support through responsiveness, strong follow-up, and consistent account oversight.
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening up their pop-up store in Burlingame mid-September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 21 – Mid January</p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart</p><p><strong> </strong></p><p><strong>Customer Experience & Sales</strong></p><ul><li>Deliver a warm, welcoming, and high-touch customer experience</li><li>Greet and engage customers promptly upon entering the store</li><li>Assess customer familiarity with Balsam Hill products and tailor the interaction to their needs</li><li>Provide thoughtful product recommendations and styling guidance based on customer preferences and space</li><li>Maintain strong product knowledge across trees, greenery, décor, and seasonal assortments</li><li>Support customers throughout the shopping journey with professionalism, attentiveness, and urgency</li><li>Assist customers with both in-store purchases and online orders placed within the store environment</li><li>Support overall sales goals and store performance</li></ul><p><br></p><p><strong>Sales Floor Operations</strong></p><ul><li>Maintain a clean, organized, and visually elevated sales floor environment</li><li>Support replenishment, merchandising, recovery, and display maintenance throughout the day</li><li>Assist with maintaining presentation standards across displays and seasonal features</li><li>Support customer flow and floor coverage during peak business periods</li></ul><p><br></p><p><strong>Team & Operational Support</strong></p><ul><li>Communicate effectively with store leadership and fellow associates</li><li>Support operational tasks and store priorities as assigned by leadership</li><li>Assist with customer pickups, carry-outs, and service-related support as needed</li><li>Maintain professionalism, presentation standards, and attention to detail throughout the shift</li><li>Adhere to company appearance, safety, and dress code standards</li><li>Contribute to a collaborative, customer-first team environment</li></ul><p><br></p>
<p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a compassionate Customer Service Representative to support existing patients with medical supply orders in Centennial, Colorado. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced service environment, communicates with empathy, and stays organized while managing multiple tasks at once. The person in this role will guide patients through routine and more involved order needs, resolve account issues, and ensure accurate order processing with a strong focus on service quality.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage a steady mix of inbound and outbound calls each day, providing timely support to existing patients regarding medical supply orders.</p><p><br></p><p>• Assist patients with placing standard orders, processing exchanges or returns, and updating orders within established ordering schedules.</p><p><br></p><p>• Review accounts when orders are delayed or on hold, identify missing details, and coordinate with internal teams to help move orders forward.</p><p><br></p><p>• Enter and update order information with a high degree of accuracy while documenting interactions during live calls.</p><p><br></p><p>• Navigate multiple systems at the same time to ask questions, verify order details, and complete required templates efficiently.</p><p><br></p><p>• Deliver thoughtful, patient-centered service to individuals across a wide range of ages, addressing concerns with empathy and professionalism.</p><p><br></p><p>• Handle more detailed or sensitive calls with a problem-solving mindset, working toward resolution rather than transferring issues unnecessarily.</p><p><br></p><p>• Maintain service standards tied to quality monitoring and contribute to a positive customer experience on every interaction.</p>
<p>Our client is seeking a friendly, dependable, and customer-focused Customer Service Representative to join their team in San Diego, CA. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is committed to delivering exceptional service. The ideal candidate has strong communication skills, a positive attitude, and the ability to resolve customer concerns efficiently and professionally.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and professional manner.</li><li>Resolve customer questions and concerns while providing an outstanding customer experience.</li><li>Process orders, returns, account updates, and other customer transactions accurately.</li><li>Document customer interactions and maintain accurate records in the company's CRM system.</li><li>Research and resolve customer issues by collaborating with internal departments.</li><li>Provide product and service information while identifying customer needs.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been met.</li><li>Meet or exceed established productivity, quality, and customer satisfaction goals.</li><li>Assist with administrative tasks and special projects as assigned.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support daily front-line service operations. This contract-to-permanent opportunity is ideal for someone who enjoys assisting customers in person and over the phone while keeping communication organized across internal teams. The person in this role will help create a welcoming experience, coordinate service-related needs, and ensure administrative details are handled accurately and efficiently.<br><br>Responsibilities:<br>• Welcome customers professionally and provide prompt assistance when they arrive or contact the office.<br>• Manage incoming phone calls and respond to customer inquiries with clear, courteous, and helpful communication.<br>• Coordinate scheduling needs and service-related updates with the administrative team and service department.<br>• Arrange customer interactions related to vehicle drop-off and pickup, and help ensure a smooth handoff throughout the service process.<br>• Enter customer, order, and appointment information accurately into internal records and tracking systems.<br>• Monitor email correspondence and follow up on requests to keep service activities moving forward.<br>• Support outbound communication for appointment confirmations, service coordination, and customer updates.<br>• Maintain organized documentation and assist with general office support tasks as needed.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a Customer Service Representative to support customers with clear guidance and timely assistance in a fast-paced Contract role based in San Francisco, California. This position focuses on helping callers move through application and order-related questions with confidence, ensuring information is complete and accurate from the start. The ideal candidate brings a service-minded approach, dependable daytime availability, and the ability to respond well to feedback while maintaining a strong queue presence.<br><br>Responsibilities:<br>• Assist customers by phone with questions related to applications, orders, and general service needs, providing clear next steps and helpful support.<br>• Review customer information carefully to help ensure forms are completed accurately and submitted with all required details.<br>• Handle inbound call volume efficiently while maintaining a thorough, patient, and solutions-focused experience for each customer.<br>• Make outbound follow-up calls when needed to gather missing information, clarify responses, or help move requests toward completion.<br>• Monitor open and pending cases proactively, taking action to reduce delays and keep customer applications progressing.<br>• Enter and update customer and order information accurately within internal systems while maintaining attention to detail.<br>• Maintain consistent on-queue coverage during scheduled hours and contribute to reliable team support throughout the day.<br>• Apply coaching and feedback to improve call quality, strengthen first-contact resolution, and address any performance concerns promptly.
<p>A growing financial services firm is seeking a Customer Service Representative to provide exceptional support to clients while assisting with account inquiries and administrative tasks. This role is ideal for individuals who enjoy helping customers and working in a professional office environment. <strong>To learn more and apply for these opportunities please call Robert Half at (808) 531-0800.</strong></p><p><em>Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</em></p><p><br></p><p>Responsibilities</p><ul><li>Answer incoming phone calls and assist customers with inquiries</li><li>Provide exceptional customer service and issue resolution</li><li>Process requests and update customer records</li><li>Schedule appointments and route calls appropriately</li><li>Maintain accurate documentation of customer interactions</li><li>Assist with administrative and clerical tasks</li><li>Respond to email correspondence promptly</li><li>Support daily office operations</li></ul>
<p>Ready to take the next step in your customer service career? We're partnering with a well-established company in the insurance industry that is looking for a Customer Service Representative to join their busy and supportive team!</p><p><br></p><p>In this contract role, you'll help members and policyholders by answering questions related to life, health, and disability insurance coverage. If you enjoy helping others, solving problems, and delivering exceptional service over the phone, this could be a great fit for you.</p><p><br></p><p>What You'll Do:</p><ul><li>Handle inbound customer calls and provide professional, friendly support.</li><li>Assist with questions related to policy benefits, billing, claims, payments, and coverage details.</li><li>Accurately update customer information and document interactions in company systems.</li><li>Make outbound follow-up calls as needed to resolve issues and complete service requests.</li><li>Support members from a variety of professional organizations, including educators, engineers, pilots, and service members.</li><li>Maintain accuracy, quality standards, and excellent customer service in a fast-paced environment.</li></ul><p>If you're looking to continue growing your customer service career, we'd love to hear from you!</p><p><br></p><p><strong>Apply today through the Robert Half website or call 515-706-4974 and mention this is a contract role through Robert Half supporting a company in the insurance industry.</strong></p>
We are looking for a Customer Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Ontario, California. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and working accurately in a fast-paced financial services environment. The person in this role will handle member inquiries, support account servicing activities, and help connect members with products and solutions that fit their needs.<br><br>Responsibilities:<br>• Manage new and existing member accounts, ensuring all information is recorded correctly and in accordance with established guidelines.<br>• Respond to incoming calls with care and clarity, addressing questions and concerns with a strong service mindset.<br>• Assist members with balance reviews, transaction questions, and other routine account-related requests.<br>• Troubleshoot and resolve issues involving debit cards, credit cards, and digital banking access within expected service timeframes.<br>• Explain available financial products and service options, including protection-related offerings, to help members make informed decisions.<br>• Update account details and maintain complete, accurate records across member profiles and related documentation.<br>• Recognize opportunities to recommend suitable products and services based on each member's situation.<br>• Protect confidential information and follow all privacy and security standards when handling sensitive data.<br>• Partner with branch, lending, and other internal teams to resolve escalated concerns and improve the overall member experience.<br>• Complete administrative and operational support tasks that contribute to smooth daily branch and service operations.