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250 results for Customer service representative jobs

Customer Service Representative

Lawrenceville, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-03T00:00:00Z

Customer Service Representative

Winder, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-04T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
17.575 - 20.35 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume onboarding initiative in Virginia. This contract position will focus on assisting a large number of new residential customers through inbound phone interactions, providing a helpful and detail-focused experience during account setup. The ideal candidate is comfortable handling a fast-paced call environment, gathering customer details accurately, and entering information with strong attention to detail. Responsibilities: • Manage a steady flow of inbound customer calls, typically handling a high daily call volume with efficiency. • Guide new customers through the onboarding process by collecting required personal, service, and billing details. • Accurately enter customer information into company systems and verify records for completeness and correctness. • Explain account setup steps clearly and respond to questions in a courteous, service-focused manner. • Use reference materials and process guides to ensure consistent and accurate customer support. • Partner with internal teams, including marketing, to support outreach efforts tied to new customer enrollment. • Maintain organized and detailed records of customer interactions and completed account setups.
2026-06-01T00:00:00Z

Customer Service Representative

Concord, NH
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to support utility customers in Concord, New Hampshire through a Long-term Contract opportunity. This role is ideal for someone who communicates clearly, handles billing-related questions with confidence, and delivers dependable service across phone and CRM channels. The position begins with onsite training for approximately 4 to 6 weeks and then moves to a hybrid schedule with in-office work on Tuesdays and Thursdays, while remaining flexible for emergency staffing adjustments when needed. Responsibilities:• Respond to incoming customer calls and provide timely, courteous assistance for service-related questions and account concerns.• Use CRM tools to document interactions accurately, update account details, and track follow-up actions.• Help customers understand billing information, investigate charges, and resolve payment-related inquiries with care and accuracy.• Maintain a high standard of service while managing multiple requests in a fast-paced support environment.• Escalate complex customer issues when appropriate and coordinate with internal teams to support resolution.• Adapt to schedule changes during emergency situations, including weather-related events that may require additional coverage.• Participate in onsite onboarding and training before transitioning into the established hybrid work arrangement.
2026-06-05T00:00:00Z

Customer Service Representative

Raleigh, NC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume tip intake operation in Raleigh, North Carolina. This contract-to-permanent position is ideal for someone who can assess inbound concerns with sound judgment, document information accurately, and help ensure each inquiry is directed appropriately. The person in this role will play an important part in reviewing reports related to potential misuse of public funds and maintaining organized records for follow-up and audit reference. Responsibilities: • Manage a steady flow of inbound tip line calls each day and capture complete, accurate details in the appropriate system. • Evaluate incoming reports to determine whether the concern may warrant further review related to abuse, waste, or fraud involving taxpayer resources. • Route calls and case information to the appropriate internal teams when additional investigation or action is needed. • Close out inquiries that do not meet escalation criteria and forward them for managerial review and final disposition. • Archive completed cases in the case library so they are available for future audit or operational review. • Maintain thorough and timely records while handling both call intake and case updates throughout the day. • Provide clear, attentive customer service to callers while gathering relevant information and guiding the interaction efficiently. • Support case tracking activities within reporting platforms, including work associated with the transition from Power BI to Salesforce when applicable.
2026-06-11T00:00:00Z

Customer Service Representative

Sunrise, FL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently. Responsibilities:• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.
2026-06-12T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
17 - 18 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume call center in Indianapolis, Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, resolving routine account concerns, and communicating service options with clarity and professionalism. The person in this role will manage inbound inquiries, document customer issues accurately, and contribute to a positive service experience while meeting established performance expectations. The hours for this position will be Monday-Friday 10am-7pm. Responsibilities:• Respond to customer inquiries by phone and provide timely, courteous support for routine service-related concerns.• Create and document service tickets for customer issues, ensuring details are entered accurately for follow-up and resolution.• Guide customers through available products, pricing, and applicable fees in a clear and easy-to-understand manner.• Use call center platforms and service tools efficiently to research accounts, update records, and complete customer requests.• Follow established procedures to address standard issues and seek guidance when situations require escalation or additional direction.• Maintain strong performance in quality monitoring, productivity targets, and other call center service metrics.• Encourage customers to use digital and self-service resources when appropriate to improve convenience and account access.• Share information about current promotions, enhanced offerings, and prepay options that may benefit the customer.• Support additional service and administrative tasks as needed to help the team meet operational goals.
2026-06-09T00:00:00Z

Customer Service Representative

Decatur, GA
onsite
Temporary / Contract
23 - 27 USD / Hourly
Job Summary:We are seeking a highly skilled Customer Service Representative to lead and elevate our customer support operations. This role is responsible for managing service teams, improving customer satisfaction, developing performance standards, and ensuring a consistent, high-quality customer experience across all touchpoints. The ideal candidate is a strategic leader with strong people management, process improvement, and conflict resolution skills. Key Responsibilities:<ul><li>Lead, coach, and develop a customer service team to achieve performance and service goals</li><li>Oversee daily customer support operations across phone, email, chat, and other service channels</li><li>Monitor customer interactions to ensure quality, professionalism, and timely issue resolution</li><li>Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities</li><li>Establish and enforce customer service policies, procedures, and best practices</li><li>Handle escalated customer concerns and resolve complex service issues effectively</li><li>Partner with cross-functional teams to improve the customer journey and address recurring problems</li><li>Develop staffing plans, schedules, and workflows to maintain service levels</li><li>Train team members on systems, products, communication standards, and service expectations</li><li>Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance</li><li>Support continuous improvement initiatives to enhance processes, retention, and service quality</li></ul>Success Measures:<ul><li>Improved customer satisfaction and retention</li><li>Reduced response and resolution times</li><li>Increased team productivity and service quality</li><li>Strong employee engagement and retention within the service team</li><li>Effective handling of escalated issues and process improvements</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-06-10T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry. Responsibilities: • Enter customer and order information accurately into company systems while maintaining organized records • Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability • Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule • Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs • Review order details carefully and address issues related to documentation, quantities, or delivery information • Communicate with team members to keep workflow moving efficiently in a busy distribution setting • Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
2026-06-10T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
14.25 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate order processing in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are M-F between 12 noon and 8pm, Saturday and Sunday, 11am-7pm. Responsibilities:• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.• Place outbound calls as needed to gather information, provide updates, or support customer outreach efforts.• Enter orders and customer details into internal systems while maintaining a high level of data accuracy.• Respond to customer questions, resolve routine issues, and escalate more complex concerns when appropriate.• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.• Follow established procedures, call handling standards, and documentation practices for each customer interaction.
2026-06-11T00:00:00Z

Customer Service Representative

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Metairie, Louisiana. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and delivers thoughtful support to customers with care and patience. The right candidate will be comfortable managing frequent incoming calls, handling documentation accurately, and balancing multiple priorities throughout the day. Responsibilities:• Respond to a high volume of inbound customer calls each day while maintaining accuracy, efficiency, and a courteous approach.• Assist customers with questions, concerns, and service-related issues by providing clear information and dependable follow-up.• Upload and organize documents in the appropriate files with close attention to detail and timeliness.• Manage several tasks at once, shifting smoothly between phone support, documentation, and administrative duties.• Work collaboratively with coworkers to support team goals and maintain strong service levels across daily operations.• Handle escalated or frustrated callers calmly, using empathy and professionalism to de-escalate concerns and resolve issues effectively.
2026-06-05T00:00:00Z

Customer Service Representative

Champaign, IL
onsite
Temporary to Hire
19.95 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Illinois in a Contract to Permanent position. This role centers on delivering responsive support, strengthening customer relationships, and helping internal teams provide a smooth order and service experience. The ideal candidate is organized, service-focused, and comfortable managing multiple priorities in a fast-paced environment while communicating clearly with customers and cross-functional partners. Responsibilities:• Provide timely, thoughtful support to customers and internal partners by investigating questions, resolving concerns, and offering practical solutions.• Build positive working relationships with customers through clear, attentive communication and consistent follow-through across phone and email interactions.• Maintain accurate, well-documented records of customer conversations, service requests, and resolutions within the company database.• Process customer orders by reviewing incoming requests for completeness and entering details into the order management system with a high level of accuracy.• Coordinate with sales, operations, and finance teams to share updates, clarify needs, and keep customer activities moving forward efficiently.• Arrange outbound shipments and inbound returns through logistics systems while preparing required shipping documentation and related paperwork.• Review buyback information, confirm final results, and communicate applicable credits or totals to customers clearly and effectively.• Partner with accounts payable and accounts receivable teams to support timely customer payments and address outstanding account balances when needed.• Follow written and verbal procedures carefully while adapting to changing priorities and maintaining strong attention to detail.• Travel up to 10% as needed to support business and customer service needs. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-05-21T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Eden Prairie, MN. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-06-05T00:00:00Z

Customer Service Representative

South Holland, IL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support refund application processing and provide responsive assistance to property owners in South Holland, Illinois. This Long-term Contract opportunity combines high-volume administrative review with direct customer interaction, requiring strong organization, accuracy, and professionalism. The person in this role will help ensure submissions meet program standards while guiding applicants through each step of the process. Responsibilities:• Evaluate refund submissions to confirm all required information, supporting records, and eligibility details are present before moving applications forward.• Assist property owners by answering questions, explaining documentation expectations, and helping them complete and submit applications correctly.• Record application activity in the processing system, including review notes, status updates, and assigned tracking numbers for each case.• Manage a personal workload queue efficiently, balancing timeliness and accuracy to meet daily and weekly production goals.• Perform independent reviews as part of a two-step verification process before routing completed files for supervisory approval.• Identify incomplete, inconsistent, or questionable submissions and initiate follow-up or escalation when additional review is needed.• Maintain organized digital files and accurate data entry so application materials are properly documented and easy to retrieve.• Handle inbound and outbound communication with applicants regarding submission status, missing items, and next steps in the review process.• Follow established program rules, confidentiality standards, and quality controls while reporting unusual activity or potential fraud concerns to leadership. The salary range for this position is $19 to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-06-10T00:00:00Z

Customer Service Representative

Bangor, ME
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are seeking detail-oriented and compassionate Customer Service Representatives in Bangor, ME 04401 to join our team in fast-paced service environments. In this role, you will be the first point of contact for customers and visitors, helping ensure a smooth, positive experience from arrival through resolution. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in high-volume, high-pressure settings.Responsibilities:<ul><li>Greet and assist customers, clients, and visitors in a courteous and professional manner.</li><li>Collect and verify customer information accurately.</li><li>Handle check-ins, service intake, scheduling, and general front-desk support duties.</li><li>Explain forms, policies, and procedures clearly to customers.</li><li>Maintain accurate data entry in electronic systems.</li><li>Coordinate with internal teams to ensure efficient service flow and issue resolution.</li><li>Protect customer confidentiality and handle sensitive information appropriately.</li><li>Adapt to fast-paced environments with changing priorities and needs.</li><li>Provide exceptional customer service, especially in high-stress situations.</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Lewiston, ME
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are seeking detail-oriented and compassionate Customer Service Representatives in Lewiston, ME 04240 to join our team in fast-paced service environments. In this role, you will be the first point of contact for customers and visitors, helping ensure a smooth, positive experience from arrival through resolution. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in high-volume, high-pressure settings.Responsibilities:<ul><li>Greet and assist customers, clients, and visitors in a courteous and professional manner.</li><li>Collect and verify customer information accurately.</li><li>Handle check-ins, service intake, scheduling, and general front-desk support duties.</li><li>Explain forms, policies, and procedures clearly to customers.</li><li>Maintain accurate data entry in electronic systems.</li><li>Coordinate with internal teams to ensure efficient service flow and issue resolution.</li><li>Protect customer confidentiality and handle sensitive information appropriately.</li><li>Adapt to fast-paced environments with changing priorities and needs.</li><li>Provide exceptional customer service, especially in high-stress situations.</li></ul>
2026-06-12T00:00:00Z

Customer Service Representative

Richland Center, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction. Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.• Enter orders and update customer information accurately within internal systems.• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.• Document interactions clearly so records remain complete, organized, and easy to reference.• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.
2026-06-05T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Tualatin, OR
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume logistics operation in Tualatin, Oregon. This Contract position is ideal for someone who communicates clearly, stays organized while managing a large client base, and delivers responsive service across phone and email channels. The person in this role will serve as a key point of contact for customer inquiries, helping ensure requests are handled accurately and professionally in a fast-paced environment. Responsibilities:• Oversee service support for an assigned portfolio of customers, building familiarity with their needs and ensuring consistent follow-up.• Respond to a steady flow of inbound calls, resolve questions efficiently, and provide helpful solutions that reflect strong customer care.• Handle email correspondence with professionalism, using clear written communication to address requests, updates, and service-related concerns.• Enter and update customer and order information accurately to support timely service coordination.• Communicate with customers regarding delivery requests, service availability, and issue resolution in a courteous and confident manner.• Manage a high-volume workload while maintaining attention to detail and meeting response expectations.• Support both inbound and outbound customer interactions as needed to confirm details, provide updates, and maintain service continuity.
2026-06-12T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a friendly and detail-oriented Customer Service Representative to provide exceptional support to customers and help maintain strong client relationships. This role is responsible for handling inquiries, resolving issues, processing orders, and ensuring a positive customer experience. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns and escalate complex issues as needed</li><li>Process orders, returns, account updates, and service requests</li><li>Maintain accurate customer records and document interactions in company systems</li><li>Provide product, service, and policy information to customers</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Follow up with customers to confirm satisfaction and ensure completion of requests</li><li>Support additional administrative or operational tasks as needed</li></ul>
2026-06-05T00:00:00Z

Customer Service Representative

Berkeley Lake, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle outbound and inbound phone calls, assisting customers, answering questions, and scheduling appointments for the sales team. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-05T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team on a long-term contract basis. This position is suited for someone who communicates with confidence, stays composed during busy or high-pressure situations, and pays close attention to details that affect customer satisfaction. The ideal candidate will learn quickly, build strong relationships with both customers and coworkers, and contribute to a welcoming, team-oriented environment with room for future growth. Responsibilities: • Manage incoming customer calls and messages, providing timely and detail-focused support for questions, requests, and service issues. • Process customer orders accurately, ensuring all details are entered correctly and confirmed before completion. • Make outbound calls when follow-up is needed to clarify order information, resolve concerns, or provide status updates. • Maintain organized and precise customer records so account information, order activity, and communications remain up to date. • Address customer concerns with patience and sound judgment, working calmly through challenges in a fast-paced setting. • Collaborate closely with internal team members to support service goals and help create a positive experience for customers. • Learn company procedures, product information, and service expectations quickly in order to become effective in the role. • Contribute to a friendly and dependable team culture while taking on increasing responsibility over time.
2026-06-12T00:00:00Z

Customer Service Representative

Bowling Green, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers through responsive account assistance and accurate payment handling. This Long-term Contract position is ideal for someone who enjoys helping people, resolving billing-related concerns, and keeping detailed records in a fast-paced service environment. The person in this role will communicate clearly with customers, review account activity, and coordinate follow-up actions to ensure questions are addressed promptly.
2026-06-12T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts for a manufacturing operation. This contract opportunity with potential for a permanent role is ideal for someone who combines strong communication skills with a proactive approach to order management, customer support, and cross-functional coordination. The role begins with onsite training and may transition to a hybrid schedule of two remote days per week after training is completed. Responsibilities: • Manage customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records. • Monitor open orders and forecasts, follow up on time-sensitive requests, and take action to help keep customer commitments on track. • Partner with sales, supply chain, manufacturing, and other internal teams to resolve service issues and improve delivery results. • Communicate clearly with customers and internal stakeholders regarding order status, commercial terms, and account-related questions. • Maintain customer master data and ensure account information remains current, complete, and reliable. • Provide responsive support for inbound and outbound customer interactions while delivering a high level of professionalism and service. • Apply product knowledge and sound judgment to address account needs, identify concerns, and support effective business decisions. • Use Excel and internal systems to review account activity, analyze order details, and support day-to-day customer service operations.
2026-05-27T00:00:00Z