Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations
Customer Service Representative
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Process and manage order entries accurately to ensure timely fulfillment.<br>• Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions.<br>• Handle both inbound and outbound calls as needed, ensuring customer needs are met.<br>• Track and document customer interactions and updates in the system for record-keeping purposes.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Provide clear and concise information to customers regarding products, services, and policies.<br>• Identify and escalate complex issues to the appropriate team or supervisor when necessary.<br>• Maintain up-to-date knowledge of company offerings to provide accurate support.<br>• Ensure compliance with company guidelines and procedures in all customer interactions.
• Previous experience in a call center or customer service role is required.<br>• Proficiency in handling inbound and outbound calls effectively.<br>• Strong skills in order entry and data management.<br>• Excellent communication and interpersonal abilities.<br>• Ability to work collaboratively in a team environment.<br>• Detail-oriented with strong organizational skills.<br>• Familiarity with customer relationship management (CRM) systems is a plus.<br>• Capability to handle high-pressure situations while maintaining professionalism.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
  • Jamaica, NY
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Process and manage order entries accurately to ensure timely fulfillment.<br>• Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions.<br>• Handle both inbound and outbound calls as needed, ensuring customer needs are met.<br>• Track and document customer interactions and updates in the system for record-keeping purposes.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Provide clear and concise information to customers regarding products, services, and policies.<br>• Identify and escalate complex issues to the appropriate team or supervisor when necessary.<br>• Maintain up-to-date knowledge of company offerings to provide accurate support.<br>• Ensure compliance with company guidelines and procedures in all customer interactions.
  • 2026-02-19T19:08:45Z

Customer Service Representative Job in Jamaica, NY | Robert Half