We are looking for a dedicated Customer Service Representative to join our team in Struthers, Ohio. This long-term contract position is ideal for someone with a background in manufacturing, metals, or industrial sales who thrives in a dynamic environment. In this role, you will be responsible for handling customer inquiries, managing orders, and ensuring smooth communication between clients and internal teams. Responsibilities: • Respond promptly to customer inquiries and provide accurate information regarding aluminum extrusion products. • Process orders efficiently while ensuring all customer requirements are met. • Address customer concerns and resolve issues to maintain high satisfaction levels. • Collaborate with internal teams to coordinate and fulfill customer needs. • Enforce company policies and labor agreements consistently. • Adapt to shifting priorities and manage tasks effectively. • Maintain positive and attentive interactions with customers and colleagues. • Utilize Microsoft Office Suite and customer relationship management software to organize and track customer data. • Apply problem-solving skills to identify and resolve challenges in a timely manner. • Stay informed about manufacturing processes and technical terminology relevant to the aluminum extrusion industry.

• Minimum of 1 year of customer service experience, preferably in manufacturing, metals, or industrial sales. • Strong verbal and written communication skills. • Ability to work both independently and collaboratively within a team. • Proficiency in Microsoft Office Suite and customer relationship management software. • Familiarity with manufacturing processes and technical terminology in the aluminum extrusion industry is a plus. • Demonstrated ability to adapt to changing priorities. • Positive attitude with a focus on customer satisfaction. • Excellent problem-solving abilities to address and resolve customer concerns efficiently.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Struthers, OH
onsite
Temporary
17.50 - 17.50 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Struthers, Ohio. This long-term contract position is ideal for someone with a background in manufacturing, metals, or industrial sales who thrives in a dynamic environment. In this role, you will be responsible for handling customer inquiries, managing orders, and ensuring smooth communication between clients and internal teams. Responsibilities: • Respond promptly to customer inquiries and provide accurate information regarding aluminum extrusion products. • Process orders efficiently while ensuring all customer requirements are met. • Address customer concerns and resolve issues to maintain high satisfaction levels. • Collaborate with internal teams to coordinate and fulfill customer needs. • Enforce company policies and labor agreements consistently. • Adapt to shifting priorities and manage tasks effectively. • Maintain positive and attentive interactions with customers and colleagues. • Utilize Microsoft Office Suite and customer relationship management software to organize and track customer data. • Apply problem-solving skills to identify and resolve challenges in a timely manner. • Stay informed about manufacturing processes and technical terminology relevant to the aluminum extrusion industry.
2026-01-15T19:44:04Z

Customer Service Representative Job in Struthers, OH | Robert Half