We are looking for a Customer Service Representative to support a busy animal hospital in California. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, stays composed in a fast-paced setting, and can manage a high volume of phone interactions with accuracy and care. In this role, you will serve as a key point of contact for clients, assisting with appointment coordination and delivering a positive service experience on every call.<br><br>Responsibilities:<br>• Manage incoming calls from pet owners and provide courteous, timely assistance for a range of service needs.<br>• Coordinate appointment bookings, changes, and cancellations while maintaining accurate scheduling details.<br>• Respond to client questions clearly and direct more complex concerns to the appropriate hospital team members.<br>• Enter and update customer and service information in internal systems with close attention to detail.<br>• Make outbound calls as needed to confirm appointments, relay updates, or gather missing information.<br>• Maintain a calm, attentive approach during high-call-volume periods and sensitive customer interactions.
<p><strong>Customer Service Representative | South San Francisco, CA</strong></p><p><br></p><p><u>Position Description:</u></p><p><br></p><p>Our client in South San Francisco is seeking a customer-focused and detail-oriented <strong>Customer Service Representative</strong> to join their team. This role is responsible for delivering exceptional service by assisting customers via phone, email, text, and in person, while ensuring inquiries are resolved accurately and efficiently.</p><p>The Customer Service Representative will manage incoming customer requests, establish and maintain customer accounts, process payments, update customer information within the CRM system, and address billing and service-related inquiries. This position is ideal for someone who enjoys interacting with customers, thrives in a fast-paced environment, and can balance multiple priorities while maintaining a high level of professionalism.</p><p><br></p><p><u>Key Responsibilities:</u></p><p><br></p><ul><li>Respond to customer inquiries by phone, email, text, and in person</li><li>Handle high-volume inbound customer calls</li><li>Establish and maintain customer accounts</li><li>Process payments and assist with billing inquiries</li><li>Accurately update customer information within CRM systems</li><li>Resolve customer concerns and service issues in a timely manner</li><li>Support general office and administrative functions</li><li>Collaborate with team members to ensure a positive customer experience</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer calls and respond to service-related questions with accuracy and courtesy<br>• Place outbound calls as needed to follow up on requests, clarify account details, or provide updates<br>• Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy<br>• Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes<br>• Support membership-related inquiries by providing clear guidance and timely issue resolution<br>• Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests<br>• Perform data entry and administrative support tasks that contribute to efficient daily operations<br>• Participate in outreach activities and customer communications that strengthen engagement and service delivery
<p>Our client, a mission-driven nonprofit organization, is seeking a compassionate and professional <strong>Customer Service Representative</strong> to serve as a key point of contact for clients, donors, and community members. This individual will play an important role in delivering excellent service, answering inquiries, and supporting daily administrative and operational needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and walk-in inquiries in a professional and timely manner</li><li>Provide information about programs, services, events, and community resources</li><li>Assist with intake, data entry, and maintaining accurate client or donor records</li><li>Resolve customer and stakeholder issues with empathy and efficiency</li><li>Support scheduling, appointment coordination, and follow-up communications</li><li>Process forms, documentation, and general correspondence</li><li>Collaborate with internal teams to ensure a positive service experience</li><li>Assist with special projects, outreach efforts, and administrative support as needed</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a long-term contract opportunity in Bristol, PA. This position focuses on delivering prompt, attentive assistance by phone while accurately entering orders and resolving routine service questions. The ideal candidate is comfortable handling a steady volume of inbound and outbound communication and maintaining a positive experience for every customer.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with care and provide clear, timely assistance for service-related inquiries.</p><p>• Enter customer orders accurately into the appropriate system and verify key details to help ensure smooth processing.</p><p>• Place outbound calls as needed to confirm information, provide updates, or follow up on outstanding requests.</p><p>• Address customer concerns by identifying issues, explaining available solutions, and escalating more complex matters when appropriate.</p><p>• Maintain organized and accurate records of customer interactions, order activity, and follow-up actions.</p><p>• Work closely with internal teams to share relevant information and support efficient resolution of customer needs.</p>
We are looking for a customer-focused, detail-oriented individual to support service coordination and work order activity for a busy construction and contractor environment in Ohio. This contract-to-permanent position is ideal for someone who thrives in a fast-moving setting, communicates clearly with vendors and internal teams, and can keep multiple service requests organized at once. This role will help drive work orders from initial intake through completion while ensuring timely updates, accurate documentation, and a high standard of client support.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms by entering updates, reviewing details, and maintaining accurate records throughout the life of each order.<br>• Coordinate work orders from creation through closeout, ensuring progress is monitored, timelines are met, and outstanding items are followed through to resolution.<br>• Assign service calls to subcontractors based on established procedures, service expectations, and required response times.<br>• Schedule and oversee vendor visits, repair activity, inspections, and client-specific projects across multiple sites, confirming completion and documenting outcomes.<br>• Support field technicians by confirming dispatch details, obtaining estimated arrival times, assisting with site access, and processing approved adjustments when needed.<br>• Monitor open orders closely, follow up on quotes, parts availability, and technician status, and escalate urgent issues quickly to the appropriate contacts.<br>• Gather and review vendor billing support documents to help ensure required information is complete and aligned with client expectations.<br>• Communicate with internal departments and redirect calls when appropriate to maintain smooth coordination and efficient issue resolution.<br>• Produce and reference reports or database information requested by leadership and contribute ideas that improve workflow efficiency and service quality.
We are seeking a detail oriented and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate will be fluent in both English and Spanish and have experience handling a high volume of inbound and outbound calls while delivering exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. <br> Key Responsibilities Manage a high volume of inbound and outbound customer calls daily. Assist customers in both English and Spanish with inquiries, requests, and issue resolution. Provide accurate information regarding products, services, accounts, and company policies. Document all customer interactions and updates in the company database. Respond to customer emails and follow-up communications in a timely manner. Resolve customer concerns professionally while maintaining a positive customer experience. Work closely with other departments to address customer needs and ensure timely resolution. Maintain compliance with company procedures and service standards. Meet established productivity, quality, and customer satisfaction goals.
<p>We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customer accounts, managing order activity, and helping ensure a smooth experience from request through delivery. The person in this role will work closely with internal teams to address customer needs, provide accurate updates, and contribute to long-term client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Develop and strengthen day-to-day relationships with assigned customer accounts by serving as a reliable primary contact.</p><p>• Process customer orders with accuracy, maintain current order information in business systems, and monitor progress through completion.</p><p>• Partner with production, purchasing, and shipping teams to help keep orders on schedule and support on-time delivery.</p><p>• Investigate and resolve customer questions, service concerns, and order-related discrepancies in a timely manner.</p><p>• Compile customer-facing information such as pricing details, status updates, and recurring reports as requested.</p><p>• Assist with account support activities by identifying service improvements and helping create a positive customer experience.</p><p>• Manage inbound and outbound communication related to orders, account updates, and follow-up needs.</p><p>• Maintain organized records and documentation to support accurate order handling and responsive customer service.</p>
We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support.<br>• Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently.<br>• Prepare quotes, process orders, and communicate updates using customer relationship and order management tools.<br>• Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence.<br>• Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited.<br>• Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines.<br>• Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates.<br>• Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts.<br>• Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
We are looking for a Customer Service Representative to support customer interactions and order-related activities for an aerospace organization in Little Ferry, New Jersey. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, managing order details accurately, and working across teams to help customers receive timely information and support. The role requires strong attention to detail, a clear communication style, and the ability to handle administrative and reporting tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Deliver a welcoming and attentive service experience for customers, ensuring each interaction is handled with courtesy and efficiency.<br>• Work closely with internal teams to help expedite spare parts requests and support on-time fulfillment of customer needs.<br>• Enter and track requests for quotations, and prepare sales orders when customer requirements move forward.<br>• Investigate customer concerns, gather relevant information, and coordinate solutions to resolve service-related issues.<br>• Provide timely follow-up on shipment status, delivery updates, and related order information.<br>• Maintain accurate customer activity records by documenting transactions, concerns, and updates within Siebel.<br>• Prepare and distribute reports as needed to support operational and customer service activities.<br>• Connect customers with the appropriate internal departments or external vendors when additional service information is needed.<br>• Complete administrative assignments and other support duties as directed to meet business priorities.
<p>We are looking for a Customer Service Representative to support daily front-office operations in Doral, Florida. Must be able to work 7am-4pm </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and customers professionally at the reception area and direct them to the appropriate resource or department.</p><p>• Prepare accurate customer pricing information and deliver quotes in a timely and courteous manner.</p><p>• Respond to inbound inquiries by phone and assist customers with service-related questions, requests, and updates.</p><p>• Place outbound calls as needed to follow up on customer needs, confirm details, or provide additional support.</p><p>• Enter customer and order information carefully into internal records to help maintain accurate documentation.</p><p>• Perform day-to-day administrative duties that support smooth customer service operations and front-office efficiency.</p><p>• Coordinate routine office support tasks, including handling general inquiries and maintaining an orderly customer-facing area.</p>
We are looking for a confident and detail-oriented Customer Service Representative to support contract follow-up activities for a construction-focused organization. This Long-term Contract position is ideal for someone who communicates with persistence and clarity while keeping account details accurate and organized. The person in this role will help move outstanding agreements toward completion, resolve payment-related questions, and maintain clear records of customer interactions.<br><br>Responsibilities:<br>• Contact customers regarding unsigned agreements and identify any issues preventing completion<br>• Review accounts with payment holds, research outstanding balances, and clarify next steps with customers<br>• Use persuasive and clear communication to encourage timely contract completion<br>• Reissue electronic documents for signature and ensure outdated requests are withdrawn when needed<br>• Access customer records to place calls or send messages and document each interaction thoroughly<br>• Track follow-up activity carefully to help reduce delays and support contract resolution<br>• Coordinate with internal teams as needed to address account concerns and remove obstacles to completion
<p>Robert Half is seeking a Customer Service Representative to join a growing manufacturing organization that values customer satisfaction, operational excellence, and strong cross-functional teamwork. This role serves as the primary point of contact for customers, ensuring accurate order processing, proactive communication, and timely resolution of customer inquiries. The ideal candidate will have experience supporting customers within a manufacturing environment and a strong understanding of order management, lead times, production schedules, and customer account support.</p><p><br></p><p>Key Responsibilities</p><p>Customer Relationship Management</p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Build and maintain strong relationships with customers through professional, responsive communication.</li><li>Provide timely updates regarding order status, production schedules, shipments, and delivery commitments.</li><li>Manage customer expectations related to lead times, product availability, and expedited requests.</li><li>Coordinate with internal departments to ensure customer requirements are met.</li><li>Monitor customer performance metrics and assist with maintaining customer scorecards and service reports.</li><li>Escalate service, quality, or delivery concerns as needed and help drive resolution.</li></ul><p>Order Processing & Coordination</p><ul><li>Enter customer orders accurately into the ERP system.</li><li>Review customer purchase orders to verify product specifications, quantities, pricing, delivery requirements, and contractual terms.</li><li>Confirm order receipt and communicate expected delivery timelines.</li><li>Monitor open orders, backlog reports, and shipment schedules to identify and address potential delays.</li><li>Partner with production, planning, quality, inventory, and shipping teams to prioritize customer requirements and expedite orders when necessary.</li><li>Maintain accurate customer records and documentation.</li></ul><p>Returns & Issue Resolution</p><ul><li>Process customer returns, credits, and replacement requests.</li><li>Coordinate with internal departments to investigate product concerns and determine appropriate corrective actions.</li><li>Track return requests through completion and provide regular status updates to customers.</li><li>Ensure all customer issues are documented, resolved promptly, and closed professionally.</li><li>Support continuous improvement initiatives by identifying recurring customer concerns and recommending solutions.</li></ul><p>Reporting & Performance Tracking</p><ul><li>Generate customer account reports and service metrics.</li><li>Monitor on-time delivery performance, order accuracy, and customer satisfaction indicators.</li><li>Communicate account status updates and performance trends to management.</li><li>Assist in preparing customer-facing reports and business reviews.</li></ul><p><br></p><p><br></p>
We are looking for a Customer Service Representative to support vendor and client account servicing in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a high-volume environment, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, guide them through payment and registration-related questions, and help ensure account details are complete and correct.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Provide clear guidance on payment methods, registration steps, and account setup expectations while delivering a positive customer experience.<br>• Enter new information and revise existing records in internal databases with a high level of accuracy and attention to detail.<br>• Record customer conversations, status changes, and planned next steps to maintain complete and organized account histories.<br>• Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still outstanding.<br>• Examine account data to identify inconsistencies, investigate the source of issues, and work directly with customers to correct them.<br>• Partner with internal teams to help move account requests forward and support timely issue resolution.<br>• Achieve daily performance targets related to call activity, service quality, productivity, and overall customer support effectiveness.
We are looking for a Customer Service Representative to support a busy manufacturing environment in Medina, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys coordinating customer orders, communicating across internal teams, and keeping account details organized and up to date. The person in this role will serve as a key contact for customers and sales partners while helping ensure orders move through the process accurately and on schedule.<br><br>Responsibilities:<br>• Coordinate quote requests with the appropriate internal teams and share needed details to support timely responses.<br>• Act as a central point of contact for customer, intake, and sales inquiries, providing clear updates and resolving routine questions.<br>• Support projects across multiple product lines by partnering with sales teams and participating in kickoff discussions.<br>• Maintain customer account records and related documentation, ensuring files and shared resources remain accurate and current.<br>• Process orders from entry through follow-up with a strong focus on accuracy, timeliness, and adherence to established procedures.<br>• Handle payment or deposit collection when required and assist with related account updates.<br>• Prepare and release order tickets within required deadlines, including time-sensitive console orders.<br>• Upload order details to customer portals, revise shipping dates as needed, monitor open orders, and communicate schedule changes or shipping notifications to customers and sales representatives.<br>• Perform stock availability checks and complete post-order activities, including special customer requests and order follow-through.
<p>We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.</p><p>• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.</p><p>• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.</p><p>• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.</p><p>• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.</p><p>• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.</p><p>• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.</p><p>• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.</p>
<p>We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.</p><p>• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.</p><p>• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.</p><p>• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.</p><p>• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.</p><p>• Complete basic administrative support work to help maintain smooth day-to-day branch operations.</p><p>• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.</p><ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul><p><br></p>
<p><strong>Job Title: Accounting Assistant</strong></p><p><strong>Job Summary</strong></p><p>We are seeking a detail-oriented and organized Accounting Assistant to support our finance team with day-to-day accounting operations and administrative functions. This role is ideal for someone who is comfortable handling financial records, processing transactions, maintaining accurate documentation, and providing general office support. The Accounting Assistant will help ensure the smooth and efficient operation of both accounting and administrative processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounting Duties:</strong></p><ul><li>Assist with accounts payable and accounts receivable processing</li><li>Prepare and enter invoices, expense reports, and journal entries</li><li>Reconcile bank statements and vendor accounts</li><li>Maintain accurate financial records and filing systems</li><li>Support month-end and year-end closing activities</li><li>Assist with payroll data entry and reporting</li><li>Monitor outstanding payments and follow up as needed</li><li>Help prepare financial reports, spreadsheets, and account summaries</li><li>Respond to vendor and internal accounting inquiries</li></ul><p><strong>Administrative Duties:</strong></p><ul><li>Answer phones, respond to emails, and route inquiries appropriately</li><li>Maintain office files, records, and confidential documents</li><li>Schedule meetings and support calendar coordination</li><li>Order office supplies and assist with general office management tasks</li><li>Prepare correspondence, reports, and other business documents</li><li>Support data entry and database maintenance</li><li>Assist with mail distribution, scanning, copying, and filing</li><li>Provide general administrative support to the accounting and leadership teams</li></ul><p><strong>Qualifications</strong></p><ul><li>Associate’s degree in Accounting, Finance, Business Administration, or related field preferred</li><li>1+ years of accounting, bookkeeping, or administrative support experience</li><li>Proficiency in Microsoft Excel, Word, and accounting software</li></ul><p><strong>Why Temporary Professionals May Be Interested</strong></p><p>Temporary professionals working through our company may be eligible for a range of benefits, which can include:</p><ul><li>Medical, dental, and vision coverage.</li><li>Enrollment in a retirement savings plan.</li><li>Holiday pay eligibility, depending on assignment terms.</li><li>Employee discounts and wellness offerings.</li><li>Access to professional development resources and training.</li><li>State Specific Earned Absence pay</li></ul><p><br></p>
We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment.<br><br>Responsibilities:<br>• Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site.<br>• Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations.<br>• Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner.<br>• Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems.<br>• Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services.<br>• Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access.<br>• Keep hardware inventory records and technical documentation organized, accurate, and up to date.<br>• Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
<p>We are seeking an IT Support Specialist to join a collaborative technology team supporting a professional office environment. This role is ideal for someone who enjoys helping users, troubleshooting technical issues, and expanding their knowledge across a variety of technologies. This role works closely with the IT Manager, and will provide day-to-day end-user support while gaining exposure to infrastructure, security, and systems administration projects. This position offers the opportunity to build technical skills beyond traditional help desk responsibilities.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to and resolve technical support requests through the IT ticketing system.</li><li>Provide support for desktops, laptops, mobile devices, printers, and office technology.</li><li>Configure, deploy, upgrade, and troubleshoot Windows-based systems.</li><li>Manage user accounts, permissions, and groups within Active Directory and Microsoft 365.</li><li>Support conference room technology and virtual meeting platforms.</li><li>Perform device setup, imaging, deployment, replacement, and repair.</li><li>Coordinate employee onboarding and offboarding activities, including equipment provisioning and recovery.</li><li>Support mobile devices, including setup, troubleshooting, and redeployment.</li><li>Maintain hardware inventory and IT asset records.</li><li>Coordinate device repairs, recycling activities, and equipment tracking.</li><li>Package and ship technology equipment as needed.</li><li>Document procedures and maintain accurate technical records.</li><li>Collaborate with internal teams to resolve issues and improve IT services.</li><li>Assist with infrastructure and technology projects as opportunities arise.</li></ul><p><br></p>
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site.<br><br>Responsibilities:<br>• Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users.<br>• Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity.<br>• Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process.<br>• Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards.<br>• Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks.<br>• Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion.<br>• Assist with user account support, access-related requests, and general technology onboarding activities for employees.<br>• Contribute to a positive support experience by communicating clearly, prioritizing service requests, and following established processes.
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts.<br><br>Responsibilities:<br>• Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access.<br>• Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office.<br>• Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users.<br>• Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices.<br>• Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment.<br>• Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations.<br>• Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
<p>Overview</p><p>We are seeking an IT Support Specialist with experience supporting Microsoft environments, Azure services, and end-user technology. This role will provide technical support, manage user accounts, troubleshoot infrastructure issues, and assist with cloud administration initiatives.</p><p>Responsibilities</p><ul><li>Provide desktop and remote support for end users</li><li>Manage Microsoft 365 and Entra ID user accounts</li><li>Support and troubleshoot Windows devices and applications</li><li>Assist with Azure administration and cloud-based services</li><li>Configure, deploy, and maintain laptops, desktops, and mobile devices</li><li>Support Intune device management and security policies</li><li>Troubleshoot networking, VPN, and connectivity issues</li><li>Document support activities and technical procedures</li><li>Escalate complex infrastructure issues as needed</li></ul><p><br></p>
We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime.<br>• Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications.<br>• Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution.<br>• Install, configure, and replace end-user hardware and software in accordance with internal IT standards.<br>• Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams.<br>• Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes.<br>• Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.