9 results for Solution Center Representative in Indianapolis, IN

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
14.25 - 16.50 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract to permanent position where you will play a vital role in delivering exceptional support and solutions to customers. Your ability to communicate with attention to detail and empathy will help ensure a positive experience for those seeking assistance. If you thrive in a fast-paced environment and are passionate about making a difference, we encourage you to apply. Responsibilities:• Engage with customers to address inquiries, resolve concerns, and provide accurate information in a detail-oriented and empathetic manner.• Navigate multiple systems and applications simultaneously to ensure efficient handling of customer requests.• Identify and troubleshoot issues, offering solutions or escalating matters when necessary to ensure resolution.• Accurately input and maintain customer data while adhering to established processes and documentation standards.• Adapt quickly to new procedures, system updates, and shifting priorities to meet business needs.• Collaborate effectively with team members and leadership to maintain a positive and productive work environment.• Communicate clearly through active listening, verbal explanations, and written correspondence, including de-escalating challenging situations.• Demonstrate reliability by adhering to scheduled shifts and maintaining consistent attendance.• Uphold a strong commitment to delivering high-quality customer service and maintaining a high standard of conduct at all times.
2026-03-19T21:38:49Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a retail team in Indianapolis, Indiana. In this role, you will assist customers with design and upholstery selections, manage orders, and set up accounts, providing exceptional service throughout the process. This is a Contract to permanent position, offering a pathway to long-term employment for the right candidate. Responsibilities:• Provide front-line customer service in a retail environment, ensuring a positive experience for both retail and commercial clients.• Assist customers in making design and upholstery selections, offering guidance and product knowledge.• Process customer orders efficiently and accurately, maintaining attention to detail.• Set up and manage customer accounts, ensuring all information is entered correctly into the system.• Handle inbound and outbound calls professionally to address customer inquiries and resolve issues.• Utilize intermediate computer skills to navigate systems and complete tasks.• Work collaboratively with team members to ensure smooth operations and customer satisfaction.• Maintain a flexible schedule, including availability for some Saturdays as required.• Uphold company standards in service and professionalism at all times.
2026-03-18T17:13:44Z

Customer Service Representative

Indianapolis, IN
remote
Contract / Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-03-17T12:33:45Z

Customer Service Representative

Indianapolis, IN
onsite
Permanent
45000.00 - 48000.00 USD / Yearly
We are looking for a dedicated Customer Service Representative to join a plumbing company based in Indianapolis, Indiana. In this role, you will be responsible for providing exceptional customer support while managing inquiries, scheduling jobs, and overseeing billing processes. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries with attention to detail and courtesy. • Manage and operate a multi-line phone system to ensure smooth communication flow. • Coordinate job scheduling, ensuring efficient allocation of resources and timely service delivery. • Process billing transactions accurately and assist with resolving payment issues. • Handle billing collections by following up on outstanding accounts and maintaining clear records. • Provide detailed information and guidance to customers about services and processes. • Collaborate with team members to meet customer needs and resolve any challenges. • Maintain thorough documentation of customer interactions and service updates. • Uphold company standards in customer care and ensure satisfaction with every interaction.
2026-03-20T20:38:43Z

Customer Service Supervisor

Franklin, IN
onsite
Permanent
60000.00 - 75000.00 USD / Yearly
We are looking for a dedicated Customer Service Supervisor to lead and support a team in delivering excellent service and ensuring operational efficiency. Based in Franklin, Indiana, this role requires a hands-on approach to overseeing order fulfillment processes and maintaining high customer satisfaction. The ideal candidate will possess strong organizational skills and a commitment to fostering a collaborative work environment. Responsibilities:• Supervise and guide a team of five customer service representatives, ensuring productivity and quality standards are met.• Oversee the complete order processing cycle, from entry to fulfillment, while identifying areas for improvement.• Address and resolve customer inquiries or complaints promptly, maintaining a high level of satisfaction.• Collaborate with internal departments to streamline communication and ensure seamless operations.• Monitor team performance and provide regular feedback to support skill development.• Implement strategies to enhance the efficiency of customer service processes and workflows.• Ensure compliance with company policies and industry standards in all customer service activities.• Prepare and analyze reports related to customer service metrics and team performance.• Participate in recruiting and training efforts to build a strong customer service team.• Act as a liaison between the team and management, facilitating clear communication and reporting.
2026-03-04T14:18:46Z

Front Desk Coordinator

Indianapolis, IN
onsite
Temporary
17.00 - 18.00 USD / Hourly
We are looking for a Front Desk Coordinator to join our team in Indianapolis, Indiana, on a contract basis. In this role, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and detail-oriented environment while supporting the daily operations of the center. This position requires excellent organizational skills, a customer-focused mindset, and the ability to manage multiple priorities effectively. Responsibilities: • Serve as the primary contact for clients and visitors, providing a friendly and detail-oriented reception experience. • Handle mail delivery and distribution to offices within the center. • Maintain a clean, organized, and fully stocked office environment. • Perform general administrative tasks, including answering multi-line phone systems and managing inbound calls. • Build strong relationships with clients, empathizing with their needs and ensuring their satisfaction. • Assist with concierge services, addressing customer inquiries and resolving issues promptly. • Coordinate daily operational tasks to support the smooth functioning of the center. • Adapt to changing situations and take proactive ownership of challenges to find solutions. • Utilize Microsoft Office and other IT tools to complete administrative tasks efficiently. • Uphold the company’s standards of service and attention to detail at all times.
2026-03-25T13:48:40Z

Member Experience Coordinator

Indianapolis, IN
onsite
Temporary
15.00 - 16.00 USD / Hourly
We are looking for a dedicated Member Experience Coordinator to join our team in Indianapolis, Indiana. In this contract to hire position, you will play a vital role in ensuring exceptional service and support for our members, fostering positive experiences through attentive communication and efficient problem-solving. This role offers the opportunity to be part of a respected organization that values growth, collaboration, and member satisfaction. Responsibilities:• Process incoming mail, including direct mail responses, address changes, undeliverable items, and member correspondence.• Provide internal support by answering procedural questions and offering technical assistance to staff.• Handle inbound member interactions, such as new membership enrollments, billing inquiries, change requests, and cancellations, with a focus on retention.• Conduct outbound member outreach to support retention initiatives and enhance member satisfaction.• Assist with web-related tasks, including address updates, duplicate card requests, and account login troubleshooting.• Manage membership transfers in and out of designated territories using specialized applications.• Maintain accurate records and ensure timely processing of member requests and correspondence.• Collaborate with management to perform additional duties as needed, contributing to team objectives and organizational success.
2026-03-09T14:08:42Z

Receptionist

Indianapolis, IN
onsite
Temporary
18.00 - 18.00 USD / Hourly
We are looking for an organized and detail-oriented Receptionist to join our team in Indianapolis, Indiana. In this long-term contract role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure efficient front office operations. The role requires strong communication skills, attention to detail, and proficiency with Microsoft Word and Excel. Responsibilities:<ul><li>Greet visitors, answer and direct incoming phone calls in a professional manner.</li><li>Maintain the front desk area, keeping it neat and organized.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Assist with general administrative tasks, such as filing, copying, and scanning documents.</li><li>Prepare and edit correspondence, memos, and other documents using Microsoft Word.</li><li>Maintain and update spreadsheets for reports, logs, and contact lists using Microsoft Excel.</li><li>Handle mail distribution and courier services.</li><li>Support other team members with administrative tasks as needed.</li><li>Perform data entry and manage basic records.</li><li>Provide excellent customer and client service.</li></ul>
2026-03-17T12:33:45Z

Receptionist

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.00 - 19.00 USD / Hourly
We are looking for an organized and personable Receptionist to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a crucial role in creating a welcoming environment for visitors and ensuring smooth daily operations. This role is ideal for someone who thrives in a fast-paced setting and is skilled at managing multi-line phone systems. Responsibilities: • Greet visitors and ensure they are directed to the appropriate person or department. • Manage incoming calls efficiently using a multi-line phone system, providing accurate information or redirecting as needed. • Maintain a clean and detail oriented reception area to create a positive first impression. • Handle incoming and outgoing mail, packages, and deliveries promptly. • Assist with scheduling appointments or meetings for staff and management. • Provide administrative support, including data entry, filing, and other clerical tasks. • Coordinate with various departments to ensure smooth communication and operations. • Monitor and maintain office supplies, placing orders when necessary. • Respond to inquiries with accuracy and courtesy, both in-person and over the phone.
2026-03-17T12:38:42Z