We are looking for a dedicated Customer Engagement Administrative Assistant to join our team on a contract basis in Stockton, California. This role will support the transportation department by providing excellent customer service and administrative assistance. The ideal candidate will have a strong background in customer communication, sales transactions, and office support.<br><br>Responsibilities:<br>• Interact with customers to provide detailed information about schedules, trip planning, and transportation services.<br>• Process cash and credit card transactions, ensuring all sales are accurately recorded and reconciled at the end of the day.<br>• Use both online and paper-based resources to provide clear directions and accurate bus schedule information to passengers.<br>• Maintain organized records of customer interactions, transactions, and feedback for reporting and future reference.<br>• Assist with general administrative duties, including filing, data entry, and managing important records.<br>• Support the team by addressing customer inquiries and resolving issues with attention to detail and in a timely manner.<br>• Ensure the office operates efficiently by completing routine tasks and supporting other team members as needed.

• Proven experience in customer service or administrative roles, preferably in the transportation industry.<br>• Strong communication skills and the ability to interact effectively with a diverse range of customers.<br>• Proficiency in processing cash and credit card transactions, including end-of-day financial reconciliation.<br>• Competence in using online tools and resources to provide accurate information and directions.<br>• Detail-oriented with excellent organizational and data management abilities.<br>• Bilingual in Spanish is highly desirable.<br>• Ability to work independently under general supervision and handle multiple tasks efficiently.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>