<p>Front Desk Duties:</p><p><br></p><ul><li>Greet patients and visitors with professionalism and empathy, ensuring a welcoming environment.</li><li>Respond to phone calls and emails, scheduling appointments, and managing inquiries related to dermatology services.</li><li>Maintain accurate patient records and assist with electronic medical records (proficiency in systems like Epic or Cerner preferred).</li><li>Process payments and collect co-pays efficiently using the practice's payment procedures.</li><li>Ensure the reception area is clean, organized, and fully stocked with supplies.</li></ul><p>Calendar Management:</p><p><br></p><ul><li>Manage the physician’s schedule, ensuring timely appointments and optimizing operational efficiencies.</li><li>Organize and prioritize meetings and calls for internal and external communications.</li><li>Collaborate with the medical office administrator to minimize scheduling conflicts.</li></ul><p>Travel Arrangements:</p><p><br></p><ul><li>Plan and book travel arrangements for the physician, including flights, accommodation, and ground transportation.</li><li>Prepare itineraries that align with clinic schedules, conferences, or commitments.</li><li>Handle last-minute changes and cancellations promptly and effectively.</li></ul><p><br></p>

<p>Required Skills and Qualifications:</p><p><br></p><ul><li>High school diploma or equivalent; additional certifications in medical office administration or related fields are preferred.</li><li>Prior experience in a healthcare or dermatology setting is highly desirable.</li><li>Proficiency in scheduling tools, travel booking systems, and electronic medical records (Epic, Cerner, etc.).</li><li>Strong communication and interpersonal skills to work effectively with patients, staff, and vendors.</li><li>Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Workday is a plus.</li><li>Experience handling travel logistics for professionals.</li><li>Knowledge of dermatology terminology and treatments.</li><li>Certified Professional Coder (CPC) certification is considered a plus.</li></ul>

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