We are looking for a skilled Customer Service Representative to join our team in Cerritos, California. This Contract to permanent position offers an exciting opportunity for an individual who thrives in customer-focused environments and enjoys working both independently and collaboratively. The role involves supporting sales operations, interacting with customers in a showroom setting, and representing the company at industry events. Responsibilities: • Deliver exceptional customer service to clients in a showroom environment, ensuring their needs are met promptly and professionally. • Collaborate with the sales team and other departments to support business operations and achieve organizational goals. • Assist in the training and onboarding process related to company systems to ensure team efficiency. • Represent the company at trade shows, traveling up to 4-6 times per year for three-day events. • Manage inbound and outbound calls, providing accurate information and resolving customer inquiries. • Perform data entry tasks to maintain accurate records and process orders efficiently. • Schedule appointments and coordinate follow-ups with clients to ensure seamless service. • Handle email correspondence with customers and stakeholders in a timely and organized manner. • Utilize Microsoft Word and Excel for documentation, reporting, and other administrative tasks. • Maintain a positive and welcoming showroom environment, ensuring customers feel valued and appreciated.

• Previous experience in customer service, preferably in a showroom or product-focused environment. • Proficiency in Spanish for one position is required. • Strong communication skills and the ability to multitask effectively in a dynamic setting. • Familiarity with trade shows and the ability to travel for 3-day events, 4-6 times annually upon being hired permanently. • Capability to stand for extended periods while engaging with customers. • Proficiency in Microsoft Excel and Word for administrative tasks and reporting. • Demonstrated ability to handle inbound and outbound calls professionally and efficiently. • Experience in managing email correspondence and scheduling appointments.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Cerritos, CA
onsite
Contract / Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Cerritos, California. This Contract to permanent position offers an exciting opportunity for an individual who thrives in customer-focused environments and enjoys working both independently and collaboratively. The role involves supporting sales operations, interacting with customers in a showroom setting, and representing the company at industry events. Responsibilities: • Deliver exceptional customer service to clients in a showroom environment, ensuring their needs are met promptly and professionally. • Collaborate with the sales team and other departments to support business operations and achieve organizational goals. • Assist in the training and onboarding process related to company systems to ensure team efficiency. • Represent the company at trade shows, traveling up to 4-6 times per year for three-day events. • Manage inbound and outbound calls, providing accurate information and resolving customer inquiries. • Perform data entry tasks to maintain accurate records and process orders efficiently. • Schedule appointments and coordinate follow-ups with clients to ensure seamless service. • Handle email correspondence with customers and stakeholders in a timely and organized manner. • Utilize Microsoft Word and Excel for documentation, reporting, and other administrative tasks. • Maintain a positive and welcoming showroom environment, ensuring customers feel valued and appreciated.
2025-10-16T20:54:12Z