<p>About the Role:</p><p> We’re seeking a detail-oriented and motivated Collector to join our team at a busy Ambulatory Surgery Center. This position is responsible for managing the collection of patient and insurance balances, ensuring timely reimbursement, and maintaining a high level of professionalism in all interactions. The ideal candidate is proactive, organized, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review and follow up on outstanding patient and insurance balances.</li><li>Process insurance denials and appeals promptly and accurately.</li><li>Contact patients and payers via phone and email to resolve account issues.</li><li>Verify insurance information and update patient records as needed.</li><li>Post payments, adjustments, and reconcile accounts.</li><li>Collaborate with billing and front-office teams to resolve billing discrepancies.</li><li>Maintain compliance with HIPAA and organizational policies.</li></ul>

<p>Qualifications:</p><ul><li>2+ years of medical collections experience, preferably in an ambulatory surgery center or similar healthcare setting.</li><li>Strong understanding of insurance billing, EOBs, and payer follow-up.</li><li>Excellent communication and customer service skills.</li><li>High attention to detail and ability to manage multiple priorities.</li><li>Experience with EPIC EMR and billing software.</li><li>Knowledge of CPT and ICD-10 codes is a plus.</li></ul><p><br></p>

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