<p><strong><u>Account Services Specialist</u></strong> (Customer Service / Account Management)</p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com.</u></p><p><br></p><p>*Fully onsite role - 5 days per week in office, 8a-4p schedule*</p><p><br></p><p>The Account Services Specialist will help support the customers of the organization on any pertinent requests and enhance their overall experience. primarily focuses on the development and execution of sales plans, business development, member retention, and relationship building. The Account Services Manager will assist with obtaining feedback, helping prepare for trade shows, and ensuring the accuracy of our CRM.</p><p><br></p><p><strong>RESPONSIBILITIES:</strong></p><p>· Serve as the primary point of contact for inquiries via phone, email, and chat</p><p>· Resolve issues efficiently and professionally, ensuring high satisfaction</p><p>· Softly upsell other opportunities for engagement</p><p>· Maintain accurate records of interactions and transactions in CRM systems</p><p>· Collaborate with internal departments to address customer needs and follow up on outstanding issues.</p><p>· Receive and process incoming quote requests from customer</p><p>· Coordinate quote status information to the external sales team</p><p>· Log, track and follow up on outstanding quotes in accordance with the defined turnaround time</p><p>· Identify process improvements and contribute to the development of best practices</p><p>· Providing exceptional, timely customer service daily</p><p>· Supporting new customer onboarding and training</p><p>· Preparing data driven reports that support securing new members</p><p><br></p><p>Along with a great culture, growth potential, and leadership team to learn from, this position a competitive salary, annual company bonus potential, and great benefits.</p><p><br></p><p>For more information, please email your resume to <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p>
<p><br></p><p><strong>Job Title: Customer Service Representative (Temp-to-Hire)</strong></p><p><strong>Location:</strong> Danvers, Massachusetts</p><p><strong>Schedule:</strong> Full-time</p><p><strong>Position Overview:</strong></p><p>Our team is seeking a dedicated Customer Service Representative for a temp-to-hire opportunity in Danvers, MA. This role is ideal for candidates who thrive in fast-paced environments and who are passionate about delivering exceptional service. You’ll interact directly with clients, provide support, resolve issues, and ensure a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat, maintaining professionalism and empathy at all times</li><li>Resolve customer concerns and escalate complex issues as needed</li><li>Provide accurate information regarding products, services, and company policies</li><li>Document all customer interactions and follow up to ensure customer satisfaction</li><li>Collaborate with internal teams to streamline resolutions and enhance the customer experience</li><li>Perform data entry, maintain records, and generate reports using MS Office</li><li>Participate in team meetings and ongoing training sessions</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Rockland, Massachusetts. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Engage directly with customers to understand their needs and provide tailored solutions.<br>• Prepare accurate quotations for new pumps, pump systems, and spare parts.<br>• Process customer orders promptly while verifying accuracy and required documentation.<br>• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.<br>• Track shipments, provide schedules, and ensure timely delivery of goods.<br>• Organize and support trade shows and seminars as needed.<br>• Maintain detailed records and generate reports to support operational efficiency.<br>• Collaborate with sales representatives and management to address account activities.<br>• Provide technical insights and assistance to customers regarding product offerings.<br>• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Springfield, Massachusetts. In this Contract to permanent position, you will play a key part in ensuring seamless communication with clients and brokers while managing essential administrative tasks. This position offers an opportunity to contribute to the organization’s success by delivering exceptional service and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from clients and brokers to address inquiries and provide assistance.</p><p>• Sort, date stamp, and distribute incoming mail to ensure timely processing.</p><p>• Process checks and check requests accurately and efficiently.</p><p>• Enter client information into the system and issue policies, ensuring prompt delivery to clients and brokers.</p><p>• Generate and send finance agreements, insurance certificates, and other relevant documents.</p><p>• Create and organize new client files while maintaining and updating existing records.</p><p>• Prepare and issue prospect and renewal letters in accordance with client needs.</p><p>• Update and manage the database, ensuring information is accurate and up-to-date.</p><p>• Complete underwriting evaluation forms and assist with report preparation.</p><p>• Perform general administrative tasks such as photocopying, typing, and supporting special projects as needed.</p>
<p>We are looking for a Law Office Services Associate to join our team on a contract basis in Boston, Massachusetts. In this role, you will provide essential support for back-office operations, including copy and mail services in both physical and digital formats. You will also assist with hospitality, reception, and other service lines, ensuring seamless execution of daily tasks and client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics and mail services tasks, adhering to established procedures and deadlines.</p><p>• Maintain accurate logs for all office services work to ensure proper tracking.</p><p>• Handle intake functions and prioritize workflow to meet client needs efficiently.</p><p>• Conduct quality assurance checks on completed work to uphold service standards.</p><p>• Troubleshoot basic equipment issues and ensure proper operation of machinery.</p><p>• Load and manage supplies such as paper and toner for equipment.</p><p>• Communicate effectively with supervisors and clients regarding job status or deadline concerns.</p><p>• Follow company and client policies while using resources in a cost-effective manner.</p><p>• Lift and move items up to 50 lbs regularly to support operational needs.</p><p>• Collaborate with team members to ensure smooth operations and client satisfaction.</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
We are looking for a motivated Service Partner Recruiting Associate to join our team in North Attleboro, Massachusetts. This contract position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building relationships with service providers. The role involves engaging with potential partners to ensure alignment with our operational needs while delivering exceptional customer service.<br><br>Responsibilities:<br>• Conduct outbound calls to blue-collar service providers to discuss winter work opportunities and gauge interest.<br>• Maintain a detail-oriented and steady demeanor while presenting information clearly and confidently.<br>• Follow up with service providers who have not responded to previous outreach to confirm their interest.<br>• Collaborate closely with subject matter experts to ensure effective communication and alignment.<br>• Support two team members within an eight-person team by providing consistent and reliable assistance.<br>• Qualify service providers by assessing their equipment and verifying their insurance coverage for snow removal.<br>• Build and nurture relationships with service partners through meaningful interactions.<br>• Utilize troubleshooting skills to address concerns and ensure smooth onboarding processes.<br>• Leverage recruitment or outdoor trades experience to enhance partner engagement and operational success.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
We are looking for a detail-oriented Receptionist to join our team in Swansea, Massachusetts. In this Contract position, you will play a key role in ensuring smooth front desk operations while delivering excellent customer service to visitors and clients. This role requires strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring their inquiries are addressed effectively.<br>• Schedule appointments and manage calendars using Microsoft Outlook.<br>• Distribute tax returns, provide instructions, and connect clients with tax preparers for further clarification.<br>• Process payments, including credit card transactions and checks, accurately and securely.<br>• Assemble and organize paper tax returns using UltraTax software.<br>• Scan and file documents systematically to maintain accurate records.<br>• Print financial reports as needed and ensure they are prepared for distribution.<br>• Handle shifting priorities and adapt to changes in workload effectively.<br>• Collect and organize client documents in preparation for tax processing.<br>• Provide exceptional customer service, maintaining a friendly and approachable demeanor.
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
We are looking for a detail-oriented Bilingual Administrative Assistant to join our team in Boston, Massachusetts. This is a long-term contract position that requires strong organizational skills and the ability to communicate effectively in both English and Spanish. The ideal candidate will play a key role in supporting daily administrative operations while ensuring excellent customer service.<br><br>Responsibilities:<br>• Manage administrative tasks such as data entry, filing, and document organization to support office efficiency.<br>• Handle receptionist duties, including welcoming visitors and answering phone calls with attention to detail.<br>• Assist with lease-related documentation and processes, ensuring accuracy and compliance.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Translate documents and communications from English to Spanish and vice versa, ensuring clarity and accuracy.<br>• Maintain and update records and databases to ensure information is current and accessible.<br>• Coordinate schedules, appointments, and meetings to facilitate smooth operations.<br>• Collaborate with team members to ensure seamless workflow and communication.
We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
<p><strong>Overview</strong></p><p>We are seeking an administrative specialist to join our team. This position provides technical, clerical, and fiscal support to the Director of Assessing and the Board of Assessors. Responsibilities include preparing tax bills, maintaining property records, processing exemptions and abatements, and assisting residents with inquiries. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and process real estate and excise tax bills, abatements, and related records.</li><li>Update property ownership and sales data in the CAMA system; research MLS listings for assessment accuracy.</li><li>Generate and maintain sales reports using SQL; provide public access to reports.</li><li>Download and review deeds and related documents; ensure accurate records and assist residents with requests.</li><li>Review confidential exemption applications, determine eligibility, and enter data into Munis; report to MA DOR via Gateway.</li><li>Process excise tax commitments from RMV, calculate dealer plate bills, and authorize abatements; liaise with RMV and other towns to resolve errors.</li><li>Log building permits, update maps, and verify data with the Building Department.</li><li>Manage Community Preservation Act exemptions, mass mailings, and reporting.</li><li>Maintain the Board of Assessors’ website and certify abutters’ lists for municipal boards.</li><li>Handle monthly cash turnovers and monitor office workflow to meet deadlines.</li><li>Respond to inquiries via phone, email, and in person, explaining laws and procedures.</li></ul>
We are looking for a dedicated Collections Analyst to join our Accounts Receivables team in Woburn, Massachusetts. In this long-term contract role, you will play a key part in managing receivable balances, collecting outstanding payments, and resolving disputes efficiently. This position requires collaboration with internal teams and external customers to ensure seamless processes and excellent service delivery.<br><br>Responsibilities:<br>• Manage the collection of overdue balances related to rent or purchase orders, ensuring timely payments.<br>• Collaborate with internal departments to resolve customer disputes and discrepancies effectively.<br>• Provide exceptional customer service while addressing payment issues and maintaining positive relationships.<br>• Utilize Oracle systems to track and process receivables, invoices, and adjustments as needed.<br>• Prepare detailed reports on account statuses, collections progress, and outstanding balances.<br>• Audit and review lease documents, contracts, and purchase orders to ensure accuracy and compliance.<br>• Maintain organized records of billing, adjustments, and cash applications to support financial processes.<br>• Prioritize tasks and adhere to timelines to meet departmental goals in a fast-paced environment.<br>• Communicate clearly and professionally with customers and team members to resolve issues.<br>• Assist in improving collection processes and workflows to enhance efficiency.
<p>We are looking for a Client Service Representative to join our team in Boston, Massachusetts. This long-term contract position offers an exciting opportunity to deliver top-tier client service while utilizing your expertise in fund accounting and financial analysis. The role requires someone with strong attention to detail who can effectively manage client inquiries, produce accurate reports, and ensure seamless resolution of accounting-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and accurately to client inquiries, ensuring exceptional service delivery.</p><p>• Calculate daily NAVs and prepare month-end and year-end financial reports.</p><p>• Generate and review various internal and external reports to meet client and organizational needs.</p><p>• Utilize internal technology platforms to manage client servicing tasks efficiently.</p><p>• Investigate and resolve accounting-related discrepancies and issues on a daily basis.</p><p>• Collaborate with internal teams to address client concerns and deliver customized solutions.</p><p>• Apply knowledge of corporate actions, equity, fixed income, and derivative investments to support client needs.</p><p>• Ensure compliance with deadlines and quality standards in a fast-paced environment.</p><p>• Leverage analytical skills to interpret data, workflows, and numeric information for problem-solving.</p><p>• Maintain proficiency in financial tools such as Excel, Bloomberg, and Reuters to optimize reporting and analysis.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for an experienced Contracts Manager to join our team on a contract basis in Lowell, Massachusetts. In this role, you will play a key part in managing, negotiating, and drafting various customer and supplier agreements, including those related to SaaS and PaaS. This position requires a proactive and detail-oriented individual who can collaborate with cross-functional teams while ensuring compliance with corporate policies and legal regulations.<br><br>Responsibilities:<br>• Review, draft, and negotiate customer and supplier contracts, including SaaS and PaaS agreements, ensuring alignment with company policies.<br>• Collaborate with sales, operations, finance, and other internal teams to address contract-related questions and provide guidance.<br>• Deliver excellent customer service to both internal stakeholders and external clients by addressing contractual concerns promptly and effectively.<br>• Analyze and revise contractual templates or develop new agreements as needed to meet business requirements and regulatory standards.<br>• Ensure all contracts comply with relevant laws, corporate policies, and industry regulations, including GDPR and cybersecurity standards.<br>• Stay updated on industry trends, particularly in software, IT, and privacy practices, to support effective contract management.<br>• Utilize Microsoft Office applications, Salesforce, and other tools in an Apple environment to manage contract documentation and reporting.
<p>We are looking for a Bilingual Spanish Property Administrator to join our team in Dorchester, Massachusetts. In this contract role, you will play a key part in managing administrative tasks and ensuring compliance with housing regulations. This position requires excellent organizational skills, a personable attitude, and the ability to handle sensitive information with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Conduct income recertifications for residents in compliance with HUD Section 8 regulations.</p><p>• Schedule and coordinate appointments with residents to ensure timely completion of required processes.</p><p>• Review income documentation, request additional supporting materials, and verify information as needed.</p><p>• Utilize RealPage OneSite software to manage records, with transferable knowledge of Yardi systems considered a plus.</p><p>• Maintain strict confidentiality while interacting with residents, including senior citizens and families.</p><p>• Provide exceptional customer service by addressing resident inquiries and assisting with their needs.</p><p>• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility.</p><p>• File, track, and maintain documentation to support compliance and operational requirements.</p><p>• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities.</p><p>• Process work orders and provide assistance to residents and team members as required.</p>
<p><strong>Systems Analyst / Architect – Intermediate</strong></p><p>26‑Week Contract | Onsite | Quincy, MA</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an Intermediate Systems Analyst/Architect for a 26‑week onsite engagement in Quincy, MA. The ideal candidate will support workflow optimization, software deployment governance, data analysis, and issue resolution across multiple teams. This role involves significant interaction with end users and requires strong communication, analytical ability, and technical fluency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Become proficient in various proprietary data sources and integrate their use to track initiatives and the context surrounding them.</li><li>Guide end users through workflow processes to reduce friction in software development, deployment, and governance activities.</li><li>Generate, customize, and deliver reports or logs related to initiative metadata and historical activity for stakeholder review.</li><li>Analyze the root cause of system defects, workflow gaps, or technical issues.</li><li>Recommend mitigation strategies and improvements to streamline workflows and resolve recurring pain points.</li><li>Draft and communicate proposals to team members and development groups for enhancements, requirements, or fixes to improve system performance and address defects.</li></ul><p><br></p>
We are looking for an organized and detail-oriented individual to join our healthcare team in Boston, Massachusetts as a Patient Registration Specialist. In this contract position, you will play a critical role in ensuring a seamless patient intake process while maintaining high standards of accuracy and efficiency. This role demands strong communication skills and the ability to collaborate effectively within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage new patient intakes and inpatient admissions with accuracy and timeliness.<br>• Coordinate with outpatient clinics and care managers to place orders and facilitate same-day scheduling.<br>• Liaise with referring providers to ensure smooth transitions from referrals to appointments.<br>• Support uninsured patients by assisting with financial counseling procedures.<br>• Perform general office tasks, including scanning, filing, and faxing as needed.<br>• Maintain comprehensive records and documentation to support patient registration processes.<br>• Collaborate with team members to streamline workflows and improve patient experiences.<br>• Address inquiries from patients and providers, delivering excellent customer service.<br>• Ensure compliance with healthcare regulations and organizational policies.
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>Our client is seeking a Tax Manager to join their organization.</p><p><br></p><p>Position Summary: The Tax Manager will play a key role within the organization’s tax function. This position requires strong experience in partnership taxation and familiarity with alternative investment structures. The ideal candidate will be able to manage multiple projects simultaneously and work effectively with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><ul><li>Review and approve tax workpapers and tax returns for various entities</li><li>Oversee state tax risk analysis prepared by external firms</li><li>Assist with review of partnership tax returns for portfolio entities</li><li>Review quarterly and annual tax estimate workpapers</li><li>Manage and coordinate outsourced tax service providers</li><li>Support investor distributions by ensuring compliance with tax withholding requirements</li><li>Maintain and update partner information for reporting and withholding calculations</li><li>Monitor project timelines and maintain tracking tools</li><li>Collect and review documentation to support tax filings and calculations</li><li>Analyze legal agreements to determine tax implications of contributions, distributions, allocations, and reporting items</li><li>Respond to inquiries regarding tax reporting</li><li>Perform additional projects and tasks as needed</li></ul>
<p><strong>Robert Half Legal Permanent Placement</strong> is seeking a <strong>detail-oriented and experienced Contracts Attorney</strong> to join our legal team. This role is critical in reviewing, drafting, negotiating, and managing a wide range of contracts, including <strong>Master Services Agreements (MSAs), Statements of Work (SOWs), Software-as-a-Service (SaaS) agreements, and consulting agreements</strong>. You will ensure all contract terms comply with legal, regulatory, policy, and business requirements while balancing risk and business needs.</p><p>Working under the guidance of the <strong>General Counsel</strong>, you will help streamline contracting processes, implement standard templates, and support cross-functional teams across the Bank. This position requires strong negotiation skills, attention to detail, and the ability to manage multiple priorities under tight deadlines.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Draft, review, and negotiate vendor contracts, including MSAs, SOWs, SaaS agreements, and amendments.</li><li>Manage legal redlining and negotiations to achieve timely resolution.</li><li>Implement standardized processes, templates, and guidelines to improve contract workflows.</li><li>Advise General Counsel and senior leadership on contractual rights, obligations, and risks.</li><li>Conduct legal research and support special projects related to vendor risk, compliance, and contract management.</li><li>Assist with contract lifecycle management, including tracking, renewal, and termination.</li><li>Collaborate with Vendor Management on risk assessments, due diligence, and contract database maintenance.</li><li>Provide weekly status updates to General Counsel and Vendor Management.</li><li>Support development and optimization of Vendor Management software systems.</li><li>Assist with non-contract legal matters as needed.</li></ul>
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
