We are looking for an experienced Customer Service Manager to join our team in Medford, Massachusetts. In this contract position, you will oversee customer service operations, ensuring efficiency and satisfaction for all clients. This role is ideal for someone with strong organizational skills and a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Lead and manage the daily operations of the customer service team to ensure consistent and high-quality client support.<br>• Oversee customer accounts, addressing inquiries and resolving issues in a timely and thorough manner.<br>• Utilize computer-aided dispatch systems to streamline communication and enhance service delivery.<br>• Supervise call center activities, ensuring adherence to company standards and responsive customer interactions.<br>• Plan and coordinate schedules for the team, optimizing workflows and maintaining productivity.<br>• Monitor and analyze performance metrics to identify areas for improvement and implement effective solutions.<br>• Train and mentor team members to support their growth and maintain a positive work environment.<br>• Collaborate with other departments to align customer service strategies with broader business objectives.<br>• Develop and implement strategies to enhance customer satisfaction and retention.<br>• Ensure compliance with company policies and industry standards in all customer service operations.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Providence, Rhode Island. This role requires strong communication skills and a commitment to delivering exceptional service to customers. You will play a key part in handling inquiries, managing orders, and ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly and professionally through inbound and outbound calls.<br>• Process customer orders accurately and efficiently while ensuring data entry integrity.<br>• Provide detailed information about products, services, and company policies to address customer needs.<br>• Resolve customer issues effectively, ensuring a positive resolution and maintaining satisfaction.<br>• Maintain accurate records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Follow established protocols and guidelines to ensure compliance with company standards.<br>• Handle a high volume of calls while maintaining quality and professionalism.<br>• Identify opportunities to upsell or cross-sell products and services when appropriate.<br>• Continuously stay informed about company updates, new products, and services.
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for a dedicated Office Manager to join our team on a contract basis in Boston, Massachusetts. In this role, you will oversee front desk operations, administrative duties, and office safety initiatives, ensuring a seamless and well-organized environment for staff and visitors. This position requires strong organizational skills, attention to detail, and the ability to support a variety of office functions efficiently.<br><br>Responsibilities:<br>• Greet visitors and staff, fostering a welcoming atmosphere while monitoring the front entrance.<br>• Maintain the cleanliness and organization of communal spaces, conference rooms, and supply areas.<br>• Manage incoming and outgoing mail, packages, and deliveries, ensuring timely distribution.<br>• Schedule meetings, coordinate catering, and assist with event planning as needed.<br>• Provide administrative support for employee orientation and related onboarding activities.<br>• Track office inventory and oversee the loaner equipment program.<br>• Collaborate with the Office Manager to analyze office metrics and purchasing trends.<br>• Assist with resolving office equipment issues, including troubleshooting conference room AV systems.<br>• Support corporate policies related to office safety by maintaining filing systems and assisting with inspections.<br>• Act as a resource for health and safety practices, including distributing personal protective equipment.
We are looking for a dedicated Member Service Representative to join our team in Somerville, Massachusetts. In this Contract to permanent position, you will play a key role in delivering excellent customer service to credit union members while handling financial transactions and inquiries. This role is perfect for someone with a passion for assisting clients and ensuring accuracy in daily operations.<br><br>Responsibilities:<br>• Provide exceptional customer service to credit union members by addressing inquiries and resolving concerns.<br>• Process routine financial transactions such as deposits, withdrawals, and loan payments with precision.<br>• Open new accounts for both new and existing members, ensuring a seamless onboarding experience.<br>• Promote and cross-sell credit union services, including electronic banking options and debit cards.<br>• Accept loan applications, process requests, and disburse approved loans in compliance with policies.<br>• Handle cash transactions, maintain accurate balances, and perform vault teller responsibilities.<br>• Ensure adherence to federal and state banking regulations, including Bank Secrecy Act and Anti-Money Laundering requirements.<br>• Assist with debit card processing, including ordering cards, reviewing activity, and addressing member concerns.<br>• Support inventory management and perform duties related to retail sales operations as needed.<br>• Take on additional tasks as assigned to support team operations.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
We are looking for a dedicated and detail-oriented individual to join our team as a Part-Time Patient Registration Specialist in Boston, Massachusetts. This contract position offers an opportunity to contribute to essential healthcare services by ensuring smooth patient intake and administrative processes. The role requires strong organizational skills and a commitment to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Manage new patient registrations and inpatient admissions promptly and accurately.<br>• Collaborate with outpatient clinics and care managers to coordinate orders and facilitate same-day scheduling.<br>• Communicate effectively with referring providers to streamline the referral and scheduling process.<br>• Provide financial counseling assistance to uninsured patients, ensuring they understand available options.<br>• Handle office support tasks such as scanning, filing, faxing, and other administrative duties.<br>• Maintain accurate and up-to-date patient records in compliance with healthcare regulations.<br>• Assist with verifying insurance details and resolving registration-related issues.<br>• Work closely with team members to support seamless operations and patient care.<br>• Utilize medical programs and Microsoft Office Suite for efficient data management.<br>• Deliver exceptional customer service to patients and healthcare professionals.
<p>We are looking for a highly organized and detail-oriented Administrative Assistant to join our team in Boston, Massachusetts. In this Contract to permanent position, you will play a vital role in supporting daily operations within a detail-oriented services environment, ensuring efficiency and accuracy in administrative tasks. This opportunity is ideal for individuals who thrive in a fast-paced setting and are skilled at multitasking while maintaining a strong focus on client service.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to ensure smooth office operations.</p><p>• Prepare and draft precise correspondence, reports, and contracts with attention to detail.</p><p>• Assist in managing financial transactions and maintaining accurate records.</p><p>• Coordinate and schedule executive meetings, ensuring all necessary materials are prepared.</p><p>• Maintain organized filing systems for easy access and retrieval of documents.</p><p>• Collaborate with team members to streamline processes and improve workflow.</p><p>• Communicate effectively with clients and colleagues at various levels, both verbally and in writing.</p><p>• Utilize advanced features of Microsoft Excel and PowerPoint to create and present data-driven materials.</p><p>• Support the team in managing multiple priorities, meeting deadlines, and addressing urgent needs.</p><p>• Handle routine office tasks autonomously while ensuring accuracy and timeliness.</p>
<p>Account Manager with 5+ years of relevant experience needed for a full-time, mostly onsite (4/1) position in Western Mass. Must be able to work four days a week onsite (no exceptions). Must have experience in account/project management within an agency or within a professional services firm. Must have a bachelor’s degree in communications, business administration, Marketing/advertising, or related field. Salary range is 65-80K (DEO).</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as main contact between clients and agency teams, ensuring excellent service and communication.</li><li>Develop and manage project plans, timelines, and deliverables for client campaigns.</li><li>Oversee campaign execution, addressing issues and ensuring deadlines and quality standards are met.</li><li>Support the creation of client strategies, messaging, budgets, and creative materials.</li><li>Coordinate meetings, client documentation, and campaign reports.</li><li>Collaborate on media plans, proposals, and creative brainstorming sessions.</li><li>Assist with identifying opportunities for client growth and agency brand advancement.</li></ul>
<p>We are looking for a dedicated Employee Relations Manager to join our client's team on a long-term contract basis. This position is based in Harvard, Massachusetts, and offers an exciting opportunity to lead initiatives that strengthen employee engagement, skill development, and workplace harmony. The role involves designing and implementing impactful learning and development programs, fostering a collaborative environment, and ensuring consistent practices across multiple locations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Partner with the Global Director of L& D and global HR teams to scale learning culture initiatives after successful pilot programs.</li><li>Enable all front-line managers to embed skills matrices and visible on-the-job (OTJ) training plans within their teams.</li><li>Identify, develop, and oversee stretch assignments and rotational programs; ensure completion and reporting of deployed programs.</li><li>Design and implement a blended development program for front-line managers, utilizing LinkedIn Learning courses, live workshops, and custom toolkits.</li><li>Upskill and certify a pool of internal managers to serve as facilitators and peer leaders for training and workshops.</li><li>Organize and manage a manager development forum, fostering a collaborative environment for managers to learn from peers and share best practices.</li><li>Establish success factors, KPIs, and measurement frameworks, regularly reporting outcome metrics for all manager development initiatives.</li><li>Provide ongoing guidance to local L& D team members to embed programs and practices consistently across site locations.</li><li>Stay current with industry trends in learning, leadership, and talent development; integrate new approaches and technologies as appropriate.</li><li><strong>Travel Requirement:</strong> Regular travel is required to our Philadelphia, Pennsylvania and Massachusetts locations to support the rollout and embedding of L& D programs.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Human Resources, Organizational Development, Education, or related field; Master’s degree preferred.</li><li>Proven experience in learning & development, instructional design, or talent management (typically 4+ years).</li><li>Practical knowledge of designing blended learning solutions, including digital courses and facilitated sessions.</li><li>Strong project management skills; ability to oversee multiple initiatives, stakeholders, and locations.</li><li>Excellent facilitation and communication skills; experience developing peer-led or manager-led training is highly desirable.</li><li>Ability to build positive relationships across functions and inspire continuous learning.</li><li>Familiarity with measurement tools and reporting for L& D impact.</li><li>Experience supporting global, multi-site teams a plus.</li><li><strong>Ability and willingness to travel regularly to Philadelphia and Massachusetts locations as part of essential job duties.</strong></li><li><strong>This is a contract position, scheduled for 24–32 hours per week.</strong></li></ul><p><br></p>
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Administrator/Specialist to join their team in Milford, Massachusetts. You will serve as a key business partner to the field sales organization, supporting the review of customer sales and service agreements, NDAs, and formal bid responses, while collaborating with Legal, senior management, strategic accounts, Risk Management, Finance, Order Services, and Sales. </p><p><br></p><p><strong>Role: </strong>Contracts Administrator/Specialist</p><p><strong>Salary:</strong> $74,000 - $125,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer needs with corporate objectives while minimizing business risk.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal and other internal stakeholders to ensure timely contract review, approval, and execution.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition requirements, pricing and discounting policies, and internal control standards.</li></ul>
We are looking for a dynamic and customer-focused Facilities Coordinator to join our team on a Contract basis in Boston, Massachusetts. This role involves supporting the Facilities Manager in ensuring smooth operations across multiple floors, including overseeing maintenance, vendor coordination, and customer satisfaction initiatives. You’ll play a vital part in creating a welcoming and efficient environment for clients and staff while contributing to the success of events and daily operations.<br><br>Responsibilities:<br>• Assist the Facilities Manager in overseeing property maintenance and repair services to ensure seamless operations.<br>• Coordinate vendor services, including scheduling and escorting vendors during site visits.<br>• Conduct regular site inspections to identify issues and create resolution tickets.<br>• Support the planning and execution of monthly and quarterly client events.<br>• Respond to emergency situations and manage on-call duties as the primary point of contact when required.<br>• Foster positive relationships with property occupants and ensure high levels of customer satisfaction.<br>• Monitor and report on Key Performance Indicators (KPIs) to identify areas for improvement.<br>• Collaborate with the team to implement best practices and innovative solutions for facility management.<br>• Ensure compliance with established procedures and protocols, including incident reporting and escalation.<br>• Promote teamwork and a customer-first approach within the facilities management team.
<p>We are looking for a dedicated <strong>Member Service Representative to join our team in Boston, MA on a long term contract to hire opportunity.</strong> In this role, you will provide exceptional service to credit union members by assisting with transactions, promoting products, and handling inquiries. This is a Contract to permanent position in the banking industry, offering a great opportunity to grow your career while contributing to a dynamic organization. <strong>This is a fully in-person position (no hybrid or remote work).</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries.</p><p>• Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy.</p><p>• Open new accounts for both existing and new members, ensuring compliance with policies and procedures.</p><p>• Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products.</p><p>• Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records.</p><p>• Manage cash operations, including cash handling, balancing, and vault teller activities.</p><p>• Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements.</p><p>• Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns.</p><p>• Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction.</p>
We are looking for an Accounting Assistant to join our team on a contract basis in North Easton, Massachusetts. In this role, you will play a vital part in supporting the Treasurer/Collector by processing tax payments and providing exceptional customer service to residents. This position is ideal for someone who is detail-oriented, reliable, and comfortable handling cash and checks in a precise environment.<br><br>Responsibilities:<br>• Process tax payments made by residents through cash and checks, ensuring accuracy and compliance.<br>• Provide courteous and attentive customer service to residents during in-person interactions.<br>• Open incoming mail and review its contents for tax-related payments or inquiries.<br>• Research and enter check information into the database with a focus on precision.<br>• Maintain accurate records of transactions and support reconciliation efforts.<br>• Assist with accounts payable and accounts receivable tasks as needed.<br>• Perform bank reconciliations to ensure financial accuracy.<br>• Utilize QuickBooks software for coding invoices and other financial activities.<br>• Collaborate with the Treasurer/Collector to address payment discrepancies or resident concerns.<br>• Ensure confidentiality and security of financial data while handling transactions.
<p>The Sr. Warehouse Manager is responsible for overseeing all warehouse operations to ensure smooth and efficient processes. This role involves managing staff, ensuring compliance with safety standards, optimizing workflow, and maintaining accurate inventory. The ideal candidate is detail-oriented, demonstrates strong leadership skills, and thrives in a fast-paced environment. </p><p>ESSENTIAL DUTIES / RESPONSIBILITIES: </p><p>• Monitor and ensure the accuracy of inventory management, including receiving, storing, and dispatching goods. </p><p>• Conduct regular inspections of equipment and facilities to ensure functionality and safety. </p><p>• Optimize warehouse workflows and processes to maximize efficiency and productivity. </p><p>• Prepare and analyze daily, weekly, and monthly reports on operations and key performance indicators. </p><p>• Train, mentor, and evaluate team members to build a skilled and motivated workforce. </p><p>• Coordinate with other departments, including logistics and customer service, to ensure seamless operations. </p><p>• Handle and resolve operational issues promptly and effectively. </p><p>• Manage building security and shift opening processes. </p><p>• Completes warehouse operational requirements by scheduling and assigning employees. </p><p>• Maintains warehouse staff by recruiting, selecting, orienting, and training employees. </p><p>• Improves staff performance by coaching, counseling, and disciplining employees. </p><p>• Drive a culture of safety and compliance, ensuring adherence to all regulatory and company standards. </p><p>• Oversee all aspects of warehouse and distribution operations, from inventory planning to order fulfillment and shipping. </p><p>• Leverage lean tools and continuous improvement strategies to streamline processes and maximize efficiency. </p><p>• Play a critical role in major projects such as warehouse and software launches. </p><p>• Serve as a change agent, fostering collaboration and driving standardized practices across warehouse locations. </p><p>ESSENTIAL Skills and competencies: </p><p>• BS degree in Logistics, Supply Chain Management or Business preferred. Min of 5+ years in managing a multishift (1st and 2nd shift) team of 50+ in a warehouse or distribution facility </p><p>• Leadership skills to include: interviewing, hiring, and training. Performance management. Safety. </p><p>• MUST have strong system skills. Including Automated warehouse management systems, ERP/MRP (P-21 would be a huge plus), Advance MS Office suite </p><p>• Must be both strategic and hands on, be able to sit and discuss staffing and budgets, be willing to hop on a fork lift and work</p><p>• Strong communicator, ability to pivot and multi-task, punctual and reliable</p><p><br></p><p><br></p><p><strong><em><u>For Immediate consideration for well qualified candidates, please call me immediately: Eric Lebow 508-205-2127 </u></em></strong></p>
<p>We are looking for a dedicated Dispatcher to join our team in Hudson, New Hampshire. In this long-term contract position, you will play a pivotal role in supporting technical service operations and ensuring customer satisfaction. For the right candidate this can go permanent. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule on-site service programs in collaboration with the Field Service Team and customers nationwide.</p><p>• Prepare work orders, ensuring alignment with customer purchase orders, billing, and shipping details.</p><p>• Provide technicians with detailed job information prior to dispatch to ensure service efficiency.</p><p>• Communicate updates regarding service timelines and resolve any discrepancies with customers.</p><p>• Assist with creating invoices and contracts through accurate data entry.</p><p>• Maintain service-related reports to track operations and performance metrics.</p><p>• Support continuous improvement initiatives aimed at optimizing service operations.</p><p>• Ensure adherence to established service schedules and timelines.</p><p>• Collaborate with internal teams to maintain smooth workflows.</p>
We are looking for an organized and personable Administrative Assistant to join our team in Manchester, New Hampshire. This long-term contract position involves ensuring smooth front desk operations, providing excellent service to visitors, and supporting administrative tasks to enhance office efficiency. The ideal candidate will be proactive, attentive to detail, and capable of multitasking in a dynamic environment.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming guests and directing them appropriately.<br>• Manage inbound calls, including answering, transferring, and taking messages.<br>• Provide comprehensive administrative support to various departments as needed.<br>• Maintain accurate records through data entry and documentation.<br>• Assist with scheduling appointments and managing calendars.<br>• Coordinate office supplies and ensure the front desk area remains organized.<br>• Respond to inquiries and provide information with careful attention to detail.<br>• Support team members with ad hoc tasks and projects.<br>• Handle correspondence and distribute mail efficiently.<br>• Promote a positive image of the organization at all times.
We are looking for a detail-oriented Administrative Assistant to join our team in Cambridge, Massachusetts. In this contract position, you will play a key role in ensuring the smooth operation of administrative tasks and providing exceptional support to the office. This is an excellent opportunity to contribute to a non-profit organization while enhancing your organizational and communication skills.<br><br>Responsibilities:<br>• Perform general administrative duties, including filing, scheduling, and organizing office operations.<br>• Answer and direct inbound calls professionally, ensuring inquiries are handled promptly.<br>• Manage accurate data entry tasks to maintain up-to-date records and documentation.<br>• Serve as the first point of contact by welcoming visitors and managing receptionist duties.<br>• Assist with coordinating meetings, preparing agendas, and distributing relevant materials.<br>• Maintain office supplies inventory by tracking stock levels and placing orders when necessary.<br>• Ensure the office environment remains organized and conducive to productivity.<br>• Support various administrative projects as assigned to meet organizational needs.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p><strong>Office Manager – Framingham, MA</strong></p><p>Our client is seeking a highly organized and proactive Office Manager to support daily operations and partner closely with ownership. This role will oversee administrative functions, assist with project coordination and invoicing, support customer and employee relations, and help keep multiple projects running smoothly. The Office Manager will also assist with scheduling, email management, light accounting tasks in QuickBooks, and provide operational support across the business.</p><p>This position offers on-the-job training in social media and marketing, including maintaining the company’s brand voice and assisting with outreach efforts. The ideal candidate thrives in a fast-paced environment, has strong communication and organizational skills, is comfortable with Microsoft Office and basic Excel, and brings a mix of administrative experience with an understanding of billing, budgeting, and office operations. Prior industry experience is a plus but not required.</p><p><br></p><p><strong>Immediate consideration please call Allison Brown at 508.205.2121</strong></p>
<p>Our client, in the professional services industry is seeking an experienced Accounting Manager to join their team in Boston, Massachusetts. This long-term contract position is ideal for an experienced, detail-oriented individual with a strong background in accounting and a collaborative mindset. The successful candidate will oversee accounting operations and ensure the smooth execution of financial processes in a dynamic software development and licensing environment. This is a fantastic opportunity for someone with strong interpersonal skills and a team-oriented and collaborative approach</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage month-end close activities, ensuring accurate and timely reporting of financial results</p><p>• Oversee general ledger operations and maintain comprehensive account reconciliations</p><p>• Prepare and review journal entries to ensure compliance with accounting standards</p><p>• Coordinate financial statement audits and support external auditor requirements</p><p>• Supervise a Senior Accountant, providing guidance and performance oversight</p><p>• Handle payroll accounting and reconciliation processes efficiently</p><p>• Support audit preparations, including documentation and coordination with external auditors</p><p>• Collaborate on stock-based compensation accounting and quarterly reporting</p><p>• Utilize NetSuite for financial operations, including payroll and reconciliation tasks</p><p>• Ensure adherence to established processes while identifying opportunities for improvement</p>
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
<p>A well established Massachusetts law firm in Natick is seeking an experienced Family Law Associate to join its growing domestic relations practice. This attorney will handle a diverse caseload involving divorce, custody, support, modifications, paternity matters, and related probate and family court litigation. The ideal candidate is a confident litigator with strong client management skills and the ability to work both independently and collaboratively within a busy team.</p><p>Key Responsibilities</p><p>• Manage all phases of family law matters, including intake, strategy development, discovery, motion practice, settlement negotiation, and trial preparation.</p><p>• Represent clients in Massachusetts Probate & Family Court hearings, trials, and conferences.</p><p>• Draft pleadings, motions, financial statements, agreements, discovery responses, and correspondence.</p><p>• Conduct legal research and provide guidance to clients on complex domestic relations issues.</p><p>• Work closely with partners, paralegals, and staff to ensure high-quality client service.</p><p>• Maintain organized case files and meet all court and statutory deadlines.</p><p>• Participate in mediation, conciliation, and alternate dispute resolution proceedings as needed.</p><p>Qualifications</p><p>• J.D. from an accredited law school.</p><p>• 5–8 years of substantive family law experience in Massachusetts.</p><p>• Admission and good standing with the Massachusetts Bar.</p><p>• Strong courtroom experience and familiarity with Probate & Family Court procedures.</p><p>• Excellent drafting, negotiation, and advocacy skills.</p><p>• Ability to manage a high-volume caseload with minimal supervision.</p><p>• Strong interpersonal skills and a client-focused approach.</p><p>• Comfort working in a fast-paced, collaborative environment.</p><p>Preferred Skills</p><p>• Experience with complex asset division, business valuation issues, and high-conflict custody matters.</p><p>• Mediation or conciliator training (a plus, not required).</p><p>• Familiarity with case management systems (Clio, PracticeMaster, or similar).</p>
<p>Our client is seeking a Tax Manager to join their organization.</p><p><br></p><p>Position Summary: The Tax Manager will play a key role within the organization’s tax function. This position requires strong experience in partnership taxation and familiarity with alternative investment structures. The ideal candidate will be able to manage multiple projects simultaneously and work effectively with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><ul><li>Review and approve tax workpapers and tax returns for various entities</li><li>Oversee state tax risk analysis prepared by external firms</li><li>Assist with review of partnership tax returns for portfolio entities</li><li>Review quarterly and annual tax estimate workpapers</li><li>Manage and coordinate outsourced tax service providers</li><li>Support investor distributions by ensuring compliance with tax withholding requirements</li><li>Maintain and update partner information for reporting and withholding calculations</li><li>Monitor project timelines and maintain tracking tools</li><li>Collect and review documentation to support tax filings and calculations</li><li>Analyze legal agreements to determine tax implications of contributions, distributions, allocations, and reporting items</li><li>Respond to inquiries regarding tax reporting</li><li>Perform additional projects and tasks as needed</li></ul>
