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88 results for Customer Service Manager in Westborough, MA

Customer Support Specialist
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>For the right level of experience the budgeted salary range is $55-65K + bonus. Very good benefits, and legitimate growth potential opportunities too. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
  • 2025-12-03T19:05:02Z
Retail Banking
  • Springfield, MA
  • remote
  • Temporary
  • 18.00 - 30.00 USD / Hourly
  • We are currently seeking dynamic and motivated professionals for multiple retail banking openings, offered on a contract-to-permanent basis. Roles available include Branch Managers, Universal Tellers, and Float Managers. Key Responsibilities: Branch Manager Oversee daily operations of the branch, ensuring outstanding customer service and compliance with policies and regulations Lead, coach, and develop branch staff to meet sales and service goals Identify opportunities to grow business and deepen client relationships Manage risk, audit processes, and community engagement efforts Universal Banker Handle routine banking transactions (deposits, withdrawals, payments) and provide information on products and services Deliver exceptional customer service and resolve inquiries professionally Cross-sell banking products and refer clients for additional financial solutions Maintain accurate records and uphold security protocols Float Manager Provide managerial support across multiple branches as needed Ensure consistence in service delivery, operations, and compliance during manager absences or busy periods Train and mentor staff while adapting to varying branch environments
  • 2025-12-04T18:05:17Z
Workplace Exp Coordinator
  • Boston, MA
  • remote
  • Temporary
  • 23.00 - 24.00 USD / Hourly
  • <p>The Workplace Coordinator serves as the first point of contact for visitors and employees, ensuring a welcoming and secure environment. This role is responsible for managing front desk operations, coordinating workplace services, and supporting a positive employee experience through exceptional customer service and organizational skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Visitor Management:</strong> Issue visitor and parking passes while adhering to security protocols.</li><li><strong>Activity Coordination:</strong> Schedule and confirm dining, recreational, and business activities as requested by employees or management.</li><li><strong>Workplace Services:</strong> Manage janitorial and maintenance work orders; oversee mail handling, office supply distribution, and onboarding support.</li><li><strong>Customer Service:</strong> Address inquiries and complaints from employees, guests, and co-workers, providing timely and customer-focused solutions.</li><li><strong>Event Support:</strong> Plan and execute on-site events, including venue setup, teardown, and ensuring all necessary supplies are delivered.</li><li><strong>Safety & Security:</strong> Monitor and enforce property-specific security and emergency procedures; notify relevant parties to maintain building safety.</li><li><strong>Vendor Coordination:</strong> Liaise with vendors to ensure timely delivery of goods and services required for workplace operations.</li><li><strong>Team Collaboration:</strong> Communicate effectively with team members and follow management instructions to support workplace experience functions.</li><li><strong>Problem Resolution:</strong> Utilize established methods to resolve straightforward issues while adhering to defined procedures and guidelines.</li></ul>
  • 2025-11-21T22:58:45Z
Registered Client Services Associate
  • Boston, MA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
  • 2025-11-14T19:18:40Z
Senior Tax Manager - Public
  • Hopkinton, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
  • 2025-12-09T18:59:30Z
Help Desk Analyst II
  • Woburn, MA
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part of a collaborative environment, you will contribute to the continuous improvement of departmental success. This is a long-term contract position offering an excellent opportunity for growth within the detail-oriented services industry.<br><br>Responsibilities:<br>• Deliver timely and courteous technical support to internal users, ensuring issues are resolved effectively.<br>• Apply troubleshooting expertise to diagnose and resolve hardware, software, and system-related problems.<br>• Maintain detailed records of customer interactions and solutions using designated computer applications.<br>• Configure and deploy hardware and software systems, ensuring compatibility and functionality.<br>• Provide support for devices such as Apple products, Mac computers, and Android systems.<br>• Utilize knowledge of Active Directory, Citrix, and Cisco technologies to resolve network and system issues.<br>• Assist in managing configuration settings and deployments to optimize system performance.<br>• Collaborate with team members to identify and implement improvements in service delivery.<br>• Educate users on best practices for utilizing hardware and software efficiently.<br>• Ensure compliance with company policies and procedures while delivering technical solutions.
  • 2025-11-18T14:58:54Z
Tax Manager - Public
  • Framingham, MA
  • onsite
  • Permanent
  • 140000.00 - 170000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Manager with a background in public accounting to join our team in Framingham, Massachusetts. This role requires a proactive individual with excellent communication skills and a meticulous approach to managing tax projects. The ideal candidate will thrive in a dynamic environment, delivering high-quality client service while overseeing tax research and compliance tasks.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed research on income tax issues and provide accurate solutions.</p><p>• Perform tax research related to representation and tax controversy matters.</p><p>• Manage and oversee multiple tax projects simultaneously, ensuring timely completion.</p><p>• Communicate effectively with clients, both in writing and orally, to address their tax needs.</p><p>• Resolve general tax inquiries through intermediate-level research and analysis.</p><p>• Handle audits, reviews, and compilations with precision and a focus on compliance.</p><p>• Prepare corporate tax returns and ensure alignment with regulatory requirements.</p><p>• Utilize tax software such as CCH ProSystem Fx and CCH Sales Tax for efficient tax processing.</p><p>• Collaborate on entity formation tasks and provide guidance on tax implications.</p><p>• Maintain a strong commitment to detail and uphold a high standard of work ethic.</p>
  • 2025-11-14T18:54:02Z
Bilingual Administrative Assistant
  • Boston, MA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a detail-oriented Bilingual Administrative Assistant to join our team in Boston, Massachusetts. This is a long-term contract position that requires strong organizational skills and the ability to communicate effectively in both English and Spanish. The ideal candidate will play a key role in supporting daily administrative operations while ensuring excellent customer service.<br><br>Responsibilities:<br>• Manage administrative tasks such as data entry, filing, and document organization to support office efficiency.<br>• Handle receptionist duties, including welcoming visitors and answering phone calls with attention to detail.<br>• Assist with lease-related documentation and processes, ensuring accuracy and compliance.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Translate documents and communications from English to Spanish and vice versa, ensuring clarity and accuracy.<br>• Maintain and update records and databases to ensure information is current and accessible.<br>• Coordinate schedules, appointments, and meetings to facilitate smooth operations.<br>• Collaborate with team members to ensure seamless workflow and communication.
  • 2025-11-26T15:23:35Z
Occupancy Specialist
  • Dorchester, MA
  • onsite
  • Contract / Temporary to Hire
  • 25.65 - 29.70 USD / Hourly
  • We are looking for an organized and customer-focused Occupancy Specialist to join our team in Dorchester, Massachusetts. This contract-to-permanent position offers an excellent opportunity to contribute to the efficient management of tenant-related services within the real estate and property management industry. The ideal candidate will demonstrate strong communication skills, attention to detail, and proficiency with office tools and technology.<br><br>Responsibilities:<br>• Manage filing and scanning tasks to ensure accurate record-keeping and document organization.<br>• Provide assistance with tenant work orders and address other requests in a timely manner.<br>• Deliver exceptional customer service by responding professionally to inquiries and concerns.<br>• Handle incoming calls via a multi-line switchboard system efficiently and professionally.<br>• Utilize Microsoft Excel, Word, and Outlook to complete administrative tasks and manage data.<br>• Collaborate with team members to support property management operations.<br>• Maintain confidentiality and ensure compliance with company policies and procedures.<br>• Coordinate tenant communications and follow up on outstanding requests.<br>• Assist in preparing reports and documentation related to occupancy and tenant services.
  • 2025-12-02T15:27:20Z
Service Partner Recruiting Associate
  • North Attleboro, MA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a driven and detail-oriented Service Partner Recruiting Associate to join our team in North Attleboro, Massachusetts. In this Contract to permanent position, you will play a vital role in fostering strong relationships with service partners while ensuring their qualifications align with our standards. This opportunity is ideal for individuals who thrive in a fast-paced environment and excel at outbound communication and problem-solving.<br><br>Responsibilities:<br>• Conduct outbound calls to recruit service partners, specifically targeting individuals in outdoor trades for winter projects.<br>• Maintain a calm, steady, and attentive demeanor when presenting opportunities to potential partners.<br>• Follow up with service providers who have not responded to previous outreach efforts to gauge interest and secure commitments.<br>• Collaborate closely with subject matter experts to ensure alignment on recruitment strategies and objectives.<br>• Evaluate service providers by identifying their available equipment and verifying necessary snow removal insurance coverage.<br>• Build and nurture relationships with service partners to promote long-term collaboration and trust.<br>• Support a team environment by serving and coordinating with two designated team members.<br>• Utilize strong communication skills to troubleshoot issues and provide solutions during recruitment processes.<br>• Maintain accurate records and data entry to track recruitment progress and partner qualifications.<br>• Leverage tools such as Microsoft Excel and Word to manage documentation and correspondence efficiently.
  • 2025-11-25T14:09:05Z
Member Services Representative
  • Amherst, MA
  • onsite
  • Temporary
  • 23.75 - 25.50 USD / Hourly
  • We are looking for a motivated Member Services Representative to join our team in Amherst, Massachusetts. In this role, you will provide exceptional customer service in a fast-paced call center environment. This is a long-term contract position, ideal for individuals who excel at delivering solutions and creating positive experiences for customers.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone or email, ensuring a high level of satisfaction.<br>• Handle a high volume of calls efficiently in a fast-paced environment.<br>• Maintain accurate records of customer interactions and transactions.<br>• Utilize computer systems to access customer information and resolve issues effectively.<br>• Collaborate with team members to address complex customer concerns.<br>• Follow company policies and procedures to ensure consistent service delivery.<br>• Provide clear and concise information about products, services, and account details.<br>• Demonstrate strong problem-solving skills to resolve customer complaints.<br>• Assist with data entry tasks and administrative duties as needed.<br>• Stay updated on company offerings to provide accurate and timely support.
  • 2025-11-24T13:54:01Z
Commercial Portfolio Manager - C&I
  • Needham, MA
  • onsite
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p>We are looking for a skilled Commercial Portfolio Manager specializing in Commercial and Industrial (C& I) lending to join our client in Metro West. In this role, you will oversee a portfolio of commercial clients, ensuring effective management of loan and non-loan products while maintaining high standards of credit analysis and risk assessment. This position offers an exciting opportunity to contribute to the growth of our banking operations and build strong relationships within the community.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage and grow a portfolio of Commercial and Industrial (C& I) clients, addressing their needs with loan and non-loan products.</p><p>• Conduct thorough credit analyses for existing and prospective loan accounts to ensure sound decision-making.</p><p>• Prepare comprehensive narrative reports detailing client relationships, financial data, collateral coverage, debt service capability, and associated credit risks.</p><p>• Analyze personal and business financial statements, tax returns, and other relevant financial documents to assess creditworthiness.</p><p>• Develop written loan reports, including loan presentations, modifications, and credit file comments, in compliance with banking policies and regulations.</p><p>• Collaborate with C& I team lenders to respond to customer inquiries and service requests efficiently.</p><p>• Monitor the overall exposure of the C& I loan portfolio, including maturities, delinquencies, overdrafts, and changes in credit situations.</p><p>• Supervise monthly borrowing base borrowers to ensure compliance and accuracy.</p><p>• Participate in bank committees and task forces to contribute to institutional goals.</p><p>• Represent the bank at community events and functions to strengthen relationships and visibility.</p>
  • 2025-11-18T14:48:45Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.25 USD / Hourly
  • <p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
  • 2025-12-08T14:23:36Z
Sales Support
  • Framingham, MA
  • onsite
  • Permanent
  • 52000.00 - 59000.00 USD / Yearly
  • Robert Half is partnering with an outstanding client that’s seeking a Sales Support Coordinator to join their dynamic and collaborative team. This is a fantastic opportunity for a detail-oriented detail oriented who enjoys supporting a high-performing sales organization and thrives in a fast-paced, team-driven environment. <br> In this role, you’ll play a key part in keeping sales operations running seamlessly. You’ll coordinate monthly sales calls and meetings, communicate daily with the sales team, and prepare presentations, business reviews, and seasonal materials. You’ll also create sales reports, new item forms, and product sell sheets to support business growth. A portion of your work will focus on managing promotional activities and client relationships through various customer portals, including deduction management, fund tracking, and planning and forecasting support. Additionally, you’ll update SharePoint with client information, distribute daily sales blasts, maintain Plan-o-Gram libraries, and ensure all product data is accurate and up to date. <br> The ideal candidate will be organized, analytical, and proactive, with strong communication skills and a team-oriented mindset. A bachelor’s degree is preferred, and proficiency in Microsoft Office is required. If you’re someone who enjoys multitasking, collaborating across departments, and playing an integral role in driving sales success, this is an excellent opportunity to grow your career with a respected and innovative organization. <br> For immediate consideration, please call Dan Duggan at (508) 205-2126.
  • 2025-11-10T15:08:58Z
Jr. Client Service Associate
  • Boston, MA
  • remote
  • Temporary
  • 26.00 - 26.50 USD / Hourly
  • <p>We are looking for a dedicated Client Service Associate to join our team in Boston, Massachusetts on a long term contract need. In this role, you will manage daily production tasks and provide exceptional client support for the Currency Administration mandates. The ideal candidate will have strong communication skills and a keen interest in finance and markets. This is a long-term contract position with the potential for extension based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle daily tasks for assigned Currency Administration client relationships, ensuring timely responses to inquiries and delivery of client services.</p><p>• Collaborate with regional offices to guarantee all client deliverables are completed accurately and on time.</p><p>• Apply comprehensive product knowledge by adhering to established procedures and maintaining quality standards.</p><p>• Ensure seamless communication and coordination across teams to uphold client satisfaction.</p><p>• Conduct quality assurance checks to maintain accuracy and reliability in client deliverables.</p><p>• Utilize Microsoft Excel to organize, analyze, and report data efficiently.</p><p>• Support continuous improvement initiatives to enhance client service processes.</p><p>• Stay informed about industry trends and financial markets to better serve client needs.</p><p>• Respond to client inquiries with professionalism and clarity, ensuring a positive experience.</p><p>• Assist in the development and refinement of team procedures to improve workflow efficiency.</p>
  • 2025-12-05T14:38:54Z
Workplace Exp Coordinator
  • Boston, MA
  • onsite
  • Temporary
  • 24.00 - 24.50 USD / Hourly
  • <p><br></p><p><br></p><p>Responsibilities:</p><p>• Sort, organize, and distribute incoming and outgoing mail to ensure timely delivery within the office.</p><p>• Manage print operations, including operating printers, copiers, and other equipment to support daily business needs.</p><p>• Handle packages and deliveries by logging, distributing, and ensuring proper documentation.</p><p>• Provide assistance with physical tasks, including lifting packages or materials up to 25 lbs as needed.</p><p>• Facilitate the coordination of workplace services such as mail handling, office supplies, and onboarding support.</p><p>• Address employee, guest, and coworker inquiries or complaints with professionalism and provide effective solutions.</p><p>• Organize and oversee on-site events, including securing space, setting up, tearing down, and delivering necessary supplies.</p><p>• Issue visitor and parking passes while adhering to property-specific security protocols.</p><p>• Communicate detailed information within the team and follow specific directions from the manager.</p><p>• Collaborate with vendors to ensure timely delivery of goods and services for office operations.</p>
  • 2025-11-24T21:43:38Z
Patient Access Specialist - 3rd Shift
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
  • 2025-12-08T14:23:36Z
Tax Manager - Public
  • Marlborough, MA
  • onsite
  • Permanent
  • 11500.00 - 135000.00 USD / Yearly
  • <p>We are looking for a skilled Tax Manager to join our team in Marlborough, Massachusetts. In this role, you will oversee tax compliance processes, provide expert guidance on tax matters, and support clients with their financial and bookkeeping needs. You will also have the opportunity to mentor and develop entry-level staff members while building strong client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, and partnership tax returns, ensuring compliance with relevant regulations.</p><p>• Oversee the preparation and review of tax extensions and income tax payment estimates for federal and state authorities.</p><p>• Assist in maintaining accurate tax accounting records and review detailed documentation.</p><p>• Support business clients by managing bookkeeping tasks, including entering transactions, reconciling bank accounts, and creating journal entries.</p><p>• Process annual Form 1099 filings for clients and ensure timely submissions.</p><p>• Draft and review response letters to tax authorities, addressing inquiries and issues effectively.</p><p>• Establish and nurture client relationships throughout the year to provide consistent support and guidance.</p><p>• Manage and lead entry-level team members, offering training, mentorship, and performance development.</p><p>• Apply a comprehensive understanding of accounting principles, practices, and procedures to all tasks.</p>
  • 2025-11-14T15:48:43Z
Contracts Manager
  • Lowell, MA
  • remote
  • Temporary
  • 35.00 - 45.00 USD / Hourly
  • We are looking for an experienced Contracts Manager to join our team on a contract basis in Lowell, Massachusetts. In this role, you will play a key part in managing, negotiating, and drafting various customer and supplier agreements, including those related to SaaS and PaaS. This position requires a proactive and detail-oriented individual who can collaborate with cross-functional teams while ensuring compliance with corporate policies and legal regulations.<br><br>Responsibilities:<br>• Review, draft, and negotiate customer and supplier contracts, including SaaS and PaaS agreements, ensuring alignment with company policies.<br>• Collaborate with sales, operations, finance, and other internal teams to address contract-related questions and provide guidance.<br>• Deliver excellent customer service to both internal stakeholders and external clients by addressing contractual concerns promptly and effectively.<br>• Analyze and revise contractual templates or develop new agreements as needed to meet business requirements and regulatory standards.<br>• Ensure all contracts comply with relevant laws, corporate policies, and industry regulations, including GDPR and cybersecurity standards.<br>• Stay updated on industry trends, particularly in software, IT, and privacy practices, to support effective contract management.<br>• Utilize Microsoft Office applications, Salesforce, and other tools in an Apple environment to manage contract documentation and reporting.
  • 2025-11-13T15:48:51Z
Loan Servicing Specialist
  • Quincy, MA
  • onsite
  • Temporary
  • 25.00 - 27.00 USD / Hourly
  • <p>We are looking for a dedicated Loan Servicing Specialist to join our team in Quincy, MA. In this role, you will handle a variety of responsibilities related to mortgage and consumer loans, ensuring all processes align with credit union policies and regulatory requirements. This is a great opportunity for someone with a strong background in loan servicing who is seeking a Long-term Contract position in the banking industry.</p><p><br></p><p>Responsibilities:</p><p>• Process applications for consumer and mortgage loans efficiently while ensuring compliance with established policies.</p><p>• Prepare loan documentation with attention to accuracy and completeness to support smooth loan closings.</p><p>• Coordinate loan closings and maintain detailed records of loan transactions and servicing activities.</p><p>• Monitor and update tracking logs to ensure loan data is current and accessible.</p><p>• Ensure compliance with federal regulations, state laws, and credit union policies throughout all loan servicing operations.</p><p>• Deliver exceptional customer service by addressing inquiries and providing clear communication to borrowers.</p><p>• Conduct regular audits of loan files to verify accuracy and adherence to compliance standards.</p><p>• Collaborate with team members to improve workflows and resolve any issues related to loan servicing.</p><p>• Maintain a thorough understanding of credit union systems and industry regulations.</p><p>• Support ongoing updates and improvements to loan processes to enhance efficiency.</p>
  • 2025-11-21T13:44:12Z
Systems Engineer
  • Salem, NH
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • Position: Senior Field Information Technology Support Engineer<br><br>Job Description:<br>We are seeking a skilled and experienced Senior IT Engineer to join our team. The successful candidate will provide technical support and assistance to our clients on-site and remotely. The Senior Engineer will manage and design network environments, handle firewall and switch configurations, maintain phone systems, manage storage area networks, and support virtualized environments. Additionally, the candidate should possess expertise in cloud infrastructure management, Microsoft 365 administration, and supporting collaboration platforms such as Zoom Rooms and Teams Rooms.<br>Key Responsibilities:<br>• Travel to client sites regularly in MA and NH for technical support and assistance.<br>• Provide remote support for clients.<br>• Design, manage, and maintain diverse network environments.<br>• Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto.<br>• Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki.<br>• Manage wireless networks using Meraki and Ubiquiti technologies.<br>• Maintain and support phone systems, particularly 3CX and Avaya.<br>• Manage and maintain storage area networks, focusing on HPE and EqualLogic.<br>• Design, manage, and maintain VMware and Hyper-V environments.<br>• Oversee the management and administration of cloud infrastructure, primarily Azure and AWS.<br>• Manage and support Active Directory, both on-premises and Azure.<br>• Assist in migrating clients from on-premises to cloud infrastructure.<br>• Utilize PowerShell for automation and scripting tasks.<br>• Provide expertise in Windows Server administration.<br>• Deliver high-level support for Windows 10/11 environments.<br>• Offer essential support for Mac and Linux systems.<br>• Be familiar with Datto BCDR solutions.<br>• Microsoft 365 Administration.<br>• Support Zoom Rooms and Teams Rooms for collaboration purposes.<br>• Perform other job duties assigned by management.<br>Working Conditions:<br>Working conditions include office work and fieldwork if required. Candidates must usually deal with multiple tasks and queries at once. The ability to manage a workload and handle multiple tasks would be the key. The candidate will work out of the office, and one day from home.<br>Knowledge, Skills, and Abilities:<br>• Ability to travel to client sites regularly.<br>• Proficiency in providing remote technical support.<br>• Managed Services experience is preferred.<br>• Strong problem-solving skills and the ability to think creatively to find solutions.<br>• In-depth knowledge of managing and designing diverse network environments<br>• Knowledge of Kaseya RMM/PSA for remote monitoring and management
  • 2025-11-24T14:53:53Z
Part Time Office Manager
  • Boston, MA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for an experienced Part Time Office Manager to join our team in South Boston, Massachusetts. In this long-term contract role, you will oversee administrative functions, support employee inquiries, and manage financial operations in a dynamic environment. This is an onsite position that offers flexible hours and the opportunity to work with a diverse and motivated team.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day bookkeeping tasks, including processing bank and credit card transactions.</p><p>• Perform complex bank statement reconciliations in alignment with company operations.</p><p>• Oversee payroll processing for 50 employees, ensuring timely and accurate submissions.</p><p>• Handle payroll tax filings and year-end compliance requirements, including preparing necessary forms.</p><p>• Create and submit journal entries related to payroll and financial activities.</p><p>• Provide HR support by addressing employee inquiries.</p><p>• Utilize QuickBooks Online and integrated industry-specific software for accounting tasks.</p><p>• Maintain office supplies inventory and place orders as needed to ensure smooth operations.</p><p>• Perform receptionist duties, including managing front desk operations and assisting visitors.</p><p>• Support administrative functions and coordinate with other departments to streamline workflows.</p>
  • 2025-12-08T14:38:35Z
Accounts Payable Supervisor/Manager
  • Boston, MA
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • We are looking for an experienced Accounts Payable Supervisor/Manager to oversee and enhance our full-cycle accounts payable operations. This role is essential for maintaining accuracy, compliance, and efficiency in payment processes while fostering strong relationships with vendors and internal teams. The ideal candidate will have a proven track record in managing high volumes of invoices and implementing process improvements.<br><br>Responsibilities:<br>• Supervise the full accounts payable cycle, including invoice review, coding, and payment processing.<br>• Monitor high volumes of invoices to ensure accuracy and timely approvals in line with company policies.<br>• Resolve payment discrepancies by collaborating with vendors and internal departments.<br>• Manage payments through various methods, including checks, ACH, wire transfers, and foreign currency transactions.<br>• Ensure compliance with tax regulations and internal policies, including timely preparation of 1099 and 1042 tax filings.<br>• Review accounts payable processes for accuracy and recommend improvements to enhance efficiency.<br>• Implement new technologies and systems to streamline payment workflows.<br>• Provide customer support and guidance on accounts payable policies and procedures.<br>• Generate detailed reports and analyses to support financial decision-making.<br>• Train and educate staff on accounts payable policies and best practices.
  • 2025-12-02T13:28:35Z
Full Charge Bookkeeper
  • Waltham, MA
  • onsite
  • Permanent
  • 90000.00 - 125000.00 USD / Yearly
  • We are looking for a skilled and detail-oriented Full Charge Bookkeeper to join our team in Waltham, Massachusetts. In this role, you will oversee critical accounting functions and ensure accurate financial management while working closely with the Company President. The ideal candidate will demonstrate reliability, precision, and the ability to manage multiple priorities effectively.<br><br>Responsibilities:<br>• Review and record vendor invoices, ensuring timely preparation and issuance of payments.<br>• Process cash receipts and post transactions accurately.<br>• Support collections efforts and distribute monthly accounts receivable statements.<br>• Conduct monthly bank reconciliations to ensure financial accuracy.<br>• Manage weekly payroll processing and address related inquiries.<br>• Calculate monthly commissions and verify their accuracy.<br>• Assist with month-end and year-end financial closings, including accrual calculations.<br>• Perform administrative tasks such as filing, scanning, and document preparation as needed.<br>• Reconcile ledgers and accounting reports to maintain up-to-date financial records.<br>• Take on additional accounting-related projects and responsibilities as assigned.
  • 2025-11-18T16:49:09Z
Collections Specialist
  • Nashua, NH
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • We are looking for a dedicated and detail-oriented Collections Specialist to join our team in Nashua, New Hampshire. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and addressing any discrepancies with accuracy. This position requires excellent communication skills and the ability to collaborate effectively with various internal departments.<br><br>Responsibilities:<br>• Oversee customer collections while maintaining a high level of professionalism and providing consistent follow-ups.<br>• Reconcile customer accounts by investigating and resolving billing discrepancies promptly and accurately.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and troubleshoot account issues.<br>• Regularly review and monitor aging reports to ensure accounts are up-to-date and maintain proper records of all transactions.<br>• Process customer payments efficiently and prepare detailed reports on payment activities.<br>• Utilize internal systems for managing accounts, generating reports, and processing transactions.<br>• Ensure compliance with company policies and procedures while managing collections.<br>• Identify opportunities for process improvements to enhance collection efficiency.
  • 2025-11-17T20:24:21Z
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