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128 results for Customer Service Manager in Westborough, MA

Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.25 USD / Hourly
  • <p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
  • 2025-09-26T13:54:04Z
Tax Director / Tax Manager
  • Boston, MA
  • onsite
  • Permanent
  • 190000.00 - 205000.00 USD / Yearly
  • We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
  • 2025-09-23T16:34:20Z
Accounting Clerk
  • Ayer, MA
  • onsite
  • Permanent
  • 52000.00 - 57000.00 USD / Yearly
  • <p>Principal Responsibilities:</p><p><br></p><p>· Prepare and distribute invoices to customers</p><p><br></p><p>· Post payments received against appropriate customer accounts</p><p><br></p><p>· Look up and post any adjustments to the proper general ledger account</p><p><br></p><p>· Telephone, fax/email customers to obtain any additional data to support proper cash application, collection activities</p><p><br></p><p>· Participate in inventory record keeping activities.</p><p><br></p><p>· Receive and verify invoices and requisitions for goods and services</p><p><br></p><p>· Process invoices for payment to vendors by preparing and entering them into Accounts Payable system</p><p><br></p><p>· Research and resolve issues related to vendor payments</p><p><br></p><p>· Maintain and post ship-start (order) files into system</p><p><br></p><p>· Confirm and modify pricing, of raw materials & finished goods, as necessary in accordance to policy</p><p><br></p><p>· Participate in period-end close activities as determined by Finance leadership.</p><p><br></p><p>· Participate in financial audits as needed or requested</p><p><br></p><p>· Create and distribute any assigned daily system report(s) to appropriate company personnel</p><p><br></p><p>· Provide front line customer relations support (employees, vendors, customers, etc.)</p><p><br></p><p>· Maintain updated vendor files and correspondence.</p><p><br></p><p>· Provide backup for reception – answering phone calls, directing visitors, distributing mail, ordering office supplies when necessary.</p><p><br></p><p>· All other duties as assigned</p><p><br></p><p><br></p><p>Please send resume to jeremy.tranfaglia@roberthalf</p>
  • 2025-10-07T14:44:59Z
Service Partner Recruiting Associate
  • North Attleboro, MA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • We are looking for a motivated Service Partner Recruiting Associate to join our team in North Attleboro, Massachusetts. In this Contract to permanent position, you will play a key role in engaging with service providers, fostering strong and attentive relationships, and ensuring the recruitment of partners with relevant experience for winter work projects. This role is ideal for self-starters who excel in outbound communication and enjoy building connections in the construction and contractor industry.<br><br>Responsibilities:<br>• Conduct outbound calls to recruit service partners, focusing on winter work opportunities.<br>• Maintain a calm and steady approach in conversations, ensuring clear and candid communication with potential partners.<br>• Follow up with service providers who have not responded to previous outreach, confirming their interest and availability.<br>• Collaborate closely with subject matter experts to align recruitment strategies and objectives.<br>• Qualify service providers by assessing their equipment capabilities and verifying their general liability insurance for snow removal.<br>• Build and nurture strong relationships with service partners through attentive and personable interactions.<br>• Support a team of eight members by providing assistance to two individuals within the group.<br>• Utilize recruitment and outdoor trade knowledge to effectively identify and onboard suitable service providers.<br>• Troubleshoot and resolve any issues that arise during the recruitment process, ensuring smooth operations.
  • 2025-10-02T13:28:47Z
Administrative Assistant
  • North Andover, MA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team in North Andover, Massachusetts. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic work environment while supporting essential office operations. The role requires a strong background in administrative tasks, exceptional organizational skills, and proficiency in customer service.<br><br>Responsibilities:<br>• Manage and track bills to ensure timely payments and accurate record-keeping.<br>• Perform general office tasks and maintain data entry in Excel with a focus on accuracy.<br>• Utilize advanced Excel functions, including mail merges and pivot tables, to process and analyze data.<br>• Provide exceptional customer service by handling inquiries and resolving issues promptly.<br>• Schedule appointments and manage calendars to optimize workflow and organization.<br>• Respond to inbound calls, emails, and other correspondence professionally and efficiently.<br>• Support team members with administrative tasks, ensuring smooth daily operations.<br>• Prepare presentations and documents using Microsoft PowerPoint and Word.<br>• Maintain a clean and organized office environment, adhering to company standards.
  • 2025-10-06T18:23:46Z
Tax Director/Manager - Corporate
  • Marlborough, MA
  • onsite
  • Permanent
  • 140000.00 - 170000.00 USD / Yearly
  • <p>Large Global client in need of a Tax Manager </p><p><br></p><p>For Immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Tax Manager</p><p><br></p><p> Consolidate the Company’s worldwide income tax provision in accordance with U.S. GAAP (ASC 740), including reviewing completed work from senior tax analysts, outside service providers and international sites for material accuracy. Partner with regional tax managers to leverage in-country tax expertise.</p><p>• Collaborate with cross-functional teams – including other groups within Corporate Tax, Corporate Accounting, SEC Reporting, global finance, and external advisors – to assess the tax accounting impact of business changes and new tax laws. Quantify material impacts, ensure accurate reporting, and update tax provision processes as needed.</p><p>• Support the execution and documentation of Corporate Tax SOX internal controls, ensuring compliance with internal control requirements and readiness for audit reviews. </p><p>• Coordinate monthly deliverables from foreign sites, as well as from the U.S. income tax group; review monthly tax account reconciliations and journal entries.</p><p>• Understand management reporting and prepare reconciliations to U.S. GAAP tax reporting. Prepare and review quarterly tax entries in accordance with U.S. GAAP.</p><p>• Prepare and review GAAP and non-GAAP tax disclosures and supporting documents for SEC filings, ensuring accuracy and compliance with U.S. GAAP and SEC regulations.</p><p>• Partner with external auditors to provide documentation and respond to inquiries during their quarterly and annual reviews. Work proactively during quarters to early issue identify and move work out of close cycles.</p><p>• Collaborate cross-functionally with subject matter experts who identify and document uncertain tax positions. Provide technical guidance and support on ASC 740-10 accounting requirements to ensure these positions are properly analyzed, accurately reconciled within tax provision software, and appropriately disclosed in financial statements.</p><p>• Research tax technical issues and document findings in a clear and concise manner, including the preparation or review of memos as appropriate.</p><p>• Assist with maintaining and maximizing functionality of our tax provision software (Thomson Reuters ONESOURCE Tax Provision) to increase efficiency.</p><p>• Support foreign accounting teams by providing guidance and periodic training on U.S. GAAP tax reporting and compliance requirements, including instruction on tax software and monthly reporting processes.</p><p>• Mentor and develop staff while promoting a collaborative, inclusive team culture.</p><p>• Identify and implement process improvements to reduce cycle time and enhance efficiency, leveraging technology and continuous improvement principles.</p><p>• Support special projects as needed, including acquisitions and divestitures and assist the Senior Tax Manager, Acquisitions and Integrations, in ensuring accurate purchase accounting data is reflected in the tax provision software.</p><p><br></p><p><br></p>
  • 2025-09-08T19:48:52Z
Legal Assistant
  • Boston, MA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p><strong>Robert Half Permanent Placemen</strong>t is seeking an experienced<strong> Legal Assistant</strong> to support a busy <strong>family law practice in Boston</strong>. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to supporting attorneys in all aspects of case management and administrative operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage attorney calendars, including court dates, meetings, and travel.</li><li>Draft, proofread, and format legal documents and correspondence.</li><li>Prepare pleadings, motions, and e-filings in compliance with court procedures.</li><li>Maintain and organize case files, both electronic and physical.</li><li>Assist with billing, time entry, and client inquiries.</li><li>Provide backup support to other legal administrative staff as needed.</li></ul>
  • 2025-09-10T13:48:42Z
Patient Access Specialist - 3rd Shift
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
  • 2025-09-26T13:54:04Z
Payroll Administrator
  • Burlington, MA
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p>
  • 2025-10-07T14:34:23Z
Legal Assistant
  • Salem, MA
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p>We are looking for a meticulous Legal Billing Specialist to join a firm's team on a contract basis in Salem, Massachusetts. In this role, you will focus on managing billing processes, ensuring accuracy, and maintaining strong communication with clients. This position requires a proactive and organized individual with excellent customer service skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage the firm's billing, ensuring accuracy and timeliness.</p><p>• Collaborate with attorneys and associates to address billing inquiries and requests.</p><p>• Contact clients to provide updates on retainer balances and handle billing-related communications.</p><p>• Coordinate weekly billing cycles, ensuring all tasks are completed efficiently.</p><p>• Maintain and update billing records using Bill4Time software.</p><p>• Monitor and track billing data to ensure compliance with firm policies.</p><p>• Identify and resolve discrepancies in billing processes.</p><p>• Provide exceptional customer service through clear and effective communication.</p><p>• Support the firm with additional administrative billing tasks as needed.</p>
  • 2025-10-01T20:28:54Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.75 USD / Hourly
  • We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
  • 2025-09-26T13:54:04Z
Accounts Receivable Accountant
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p><strong>Position Summary:</strong></p><p>We are seeking a detail-oriented and highly organized Accounts Receivable Specialist to join our finance team. This role is responsible for managing the full-cycle accounts receivable process, with a strong focus on cash application, collections, and credit analysis. The ideal candidate will have excellent analytical skills, a proactive approach to resolving payment issues, and a commitment to maintaining positive customer relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Accounts Receivable Management</strong></p><ul><li>Process and monitor incoming payments accurately and in a timely manner.</li><li>Maintain up-to-date billing system and customer accounts.</li><li>Prepare and issue accurate customer invoices and account statements.</li></ul><p><br></p><p><strong>Cash Application</strong></p><ul><li>Apply daily payments (checks, ACH, wire transfers, credit card payments) to customer accounts.</li><li>Reconcile discrepancies in payments and work with internal teams and customers to resolve issues.</li><li>Ensure proper coding and allocation of receipts to correct accounts and invoices.</li></ul><p><br></p><p><strong>Collections</strong></p><ul><li>Monitor aging reports and follow up on overdue accounts.</li><li>Initiate collection calls and emails to ensure timely payment.</li><li>Document collection activities and maintain clear communication records.</li><li>Collaborate with sales and customer service teams to resolve billing or service disputes.</li></ul><p><br></p><p><strong>Credit Analysis</strong></p><ul><li>Evaluate new customer credit applications and perform credit checks.</li><li>Establish and maintain credit limits and terms in accordance with company policies.</li><li>Monitor existing customer credit risk and recommend adjustments when necessary.</li></ul><p><strong>Reporting & Reconciliation</strong></p><ul><li>Prepare AR reports, including aging, cash receipts, and DSO metrics.</li><li>Assist in month-end and year-end closing activities related to AR.</li><li>Participate in audits and ensure compliance with internal controls and accounting standards.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-10-02T13:33:47Z
Bilingual Spanish Property Administrative Assistant
  • Dorchester, MA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a Bilingual Spanish Property Administrative Assistant to join our team in Dorchester, Massachusetts. In this contract role, you will play a key part in managing administrative tasks and ensuring compliance with housing regulations. This position requires excellent organizational skills, a personable attitude, and the ability to handle sensitive information with professionalism.<br><br>Responsibilities:<br>• Conduct income recertifications for residents in compliance with HUD Section 8 regulations.<br>• Schedule and coordinate appointments with residents to ensure timely completion of required processes.<br>• Review income documentation, request additional supporting materials, and verify information as needed.<br>• Utilize RealPage OneSite software to manage records, with transferable knowledge of Yardi systems considered a plus.<br>• Maintain strict confidentiality while interacting with residents, including senior citizens and families.<br>• Provide exceptional customer service by addressing resident inquiries and assisting with their needs.<br>• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility.<br>• File, track, and maintain documentation to support compliance and operational requirements.<br>• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities.<br>• Process work orders and provide assistance to residents and team members as required.
  • 2025-09-24T20:18:47Z
Payroll Administrator
  • Boston, MA
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • <p>**Payroll Administrator** Our client is seeking a detail-oriented and proactive Payroll Administrator to join their Benefits and Payroll team, supporting the diverse operations and global workforce of a mission-driven organization. In this role, you will manage U.S. and international payroll processes, ensure compliance with tax regulations, and deliver exceptional customer service to employees while maintaining complete confidentiality. You’ll also play a key part in training employees and managers on payroll systems, supporting benefits enrollment, and assisting with audits and special projects. ((Boston, Hybrid, up to $95K))</p><p><br></p><p>** Comprehensive expertise in multistate payroll processing, including regulatory knowledge and compliance adherence.</p><p>** Experience with global payroll operations is highly desirable.</p><p>** Advanced technical proficiency in UKG</p><p>** Exceptional attention to detail and accuracy in all aspects of payroll management.</p><p>** Strong data-oriented mindset, capable of reconciling large datasets and generating detailed reports.</p><p>** Technologically savvy with solid problem-solving skills to troubleshoot and resolve system errors effectively.</p>
  • 2025-09-04T19:23:46Z
Accounting Manager - Hospitality
  • Sturbridge, MA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p><strong>Job Summary</strong>: We are seeking a highly motivated and experienced Accounting Manager to provide full financial support for our Sturbridge location. The ideal candidate will work closely with the Controller to manage key accounting functions, including Accounts Payable (AP), Accounts Receivable (AR), payroll, cash flow management, benefit administration, and general financial oversight. The Accounting Manager will ensure accurate financial reporting, compliance with internal controls, and timely execution of financial processes within a fast-paced hospitality environment.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Accounts Payable (AP) & Accounts Receivable (AR)</strong>: Oversee daily AP and AR activities, ensuring timely and accurate processing of vendor payments, customer invoicing, and collections.</li><li><strong>Payroll</strong>: Process payroll in a timely and accurate manner, ensuring compliance with all federal, state, and local regulations. Work closely with HR on employee status changes, benefit elections, and deductions.</li><li><strong>Benefit Administration</strong>: Assist with the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks, ensuring proper deductions are made.</li><li><strong>Cash Flow Management</strong>: Support in the daily monitoring of cash flow, ensuring adequate funds are available for operational needs and assisting with monthly cash forecasting.</li><li><strong>General Financial Support</strong>: Assist the Controller with financial reporting, month-end closing procedures, and reconciliation of balance sheet accounts.</li><li><strong>Compliance & Reporting</strong>: Ensure adherence to internal financial controls and accounting procedures. Assist with preparation for audits, ensuring documentation is thorough and accurate.</li><li><strong>Team Collaboration</strong>: Work closely with other departments, including Operations and HR, to ensure smooth financial operations and alignment with organizational goals.</li><li><strong>Continuous Improvement</strong>: Identify areas for process improvement and implement changes to enhance the efficiency of accounting functions.</li></ul><p><br></p><p><strong>Preferred Attributes</strong>:</p><ul><li>Experience in the hospitality industry, especially with property management systems (PMS) and hotel accounting.</li><li>Familiarity with labor laws and payroll processing in a hospitality setting.</li><li>Knowledge of financial regulations and compliance standards within the hospitality industry.</li></ul><p><strong>Why Join Us?</strong>:</p><ul><li>Competitive salary and benefits package.</li><li>Opportunity for growth within a dynamic, growing hospitality organization.</li><li>Collaborative work environment with a supportive team</li></ul>
  • 2025-10-07T14:28:49Z
Receptionist
  • Natick, MA
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Natick, Massachusetts. In this role, you will serve as the initial point of contact for visitors and callers, ensuring smooth communication and efficient administrative operations. The ideal candidate will possess excellent organizational and interpersonal skills, with proficiency in handling multiple tasks simultaneously.<br><br>Responsibilities:<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.<br>• Greet and assist visitors in a courteous and detail-oriented manner.<br>• Organize and maintain office files to ensure easy accessibility.<br>• Manage email correspondence, responding promptly and accurately to inquiries.<br>• Schedule appointments and coordinate meeting arrangements as needed.<br>• Perform data entry tasks with a high level of accuracy and attention to detail.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, for various administrative tasks.<br>• Provide exceptional customer service to both internal and external stakeholders.<br>• Collaborate with team members to ensure efficient workflow and communication.<br>• Maintain a tidy and welcoming reception area.
  • 2025-10-07T14:59:34Z
Tax Manager - Public
  • Andover, MA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>Well respected Public Accounting Firm with a 35+ year history in the Andover area with an excellent reputation is looking to hire a Tax Manager. This person will be part of 15-person team reporting into the managing principal getting involved with all aspects of taxes servicing their clients. This includes compliance and consulting services on multiple client engagements from start to finish, which includes planning, executing, directing, and completing tax projects. BS Degree required, CPA, MST preferred with 5-10+ years of tax experience in the public or private sector. Will be involved in Individual, S-Corps, Partnerships and Fiduciary Tax returns supporting all research and tax matters. Great opportunity for a Tax Professional looking to join team friendly collaborative work environment, work/life balance culture and offers remote flexibility.  If interested, reach out to dino.valeri@roberthalf;com or message me thru LinkedIn. </p><p> </p>
  • 2025-10-07T13:14:17Z
Collections Specialist
  • Cranston, RI
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
  • 2025-10-03T15:24:31Z
Staff Accountant
  • Acton, MA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>A growing organization is seeking a <strong>Staff Accountant</strong> to join its team in a hybrid capacity. This role supports various accounting functions in a collaborative and dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage invoicing for multiple services and assist with consulting-related invoicing.</li><li>Act as the primary contact for account collections and issue resolution.</li><li>Reconcile general ledger (GL) accounts, focusing on fixed assets and month-end close.</li><li>Support daily cash application and reporting, as well as audit assistance.</li><li>Collaborate within a small team, contributing to overall efficiency and growth.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting with <strong>1-2+ years</strong> of experience.</li><li>Experience with <strong>contract-based invoicing</strong> and account reconciliations required.</li><li>Familiarity with GL, journal entries, and month-end closing is a plus.</li><li>Strong customer service, communication, and organizational skills.</li><li>Proficiency in <strong>Microsoft Office</strong>, particularly <strong>Excel</strong>.</li></ul><p><strong>Preferred Tools:</strong></p><ul><li>Knowledge of <strong>Deltek Vision, Deltek Vantagepoint,</strong> or <strong>SAP</strong> is highly desirable.</li></ul><p>This opportunity features a <strong>hybrid work arrangement</strong> and room for professional growth. Candidates near Acton, MA are preferred for this role due to the schedule structure.</p>
  • 2025-10-07T14:34:23Z
Tax Manager - Public
  • Waltham, MA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>Well respected Public Accounting Firm with a 30+ year history in the Waltham area with an excellent reputation is looking to hire a Tax Manager.  This person will be part of 10-person team reporting into the managing principal getting involved with all aspects of taxes servicing their clients. This includes compliance and consulting services on multiple client engagements from start to finish, which includes planning, executing, directing, and completing tax projects. BS Degree required, CPA, MST preferred with 5-10+ years of tax experience in the public or private sector. Will be involved in Individual, S-Corps, Partnerships and Fiduciary Tax returns supporting all research and tax matters. Great opportunity for a Tax Professional looking to join team friendly collaborative work environment, work/life balance culture and offers remote flexibility.  If interested, reach out to dino.valeri@roberthalf or message me thru LinkedIn.</p>
  • 2025-10-07T13:44:14Z
Office Services Associate
  • Boston, MA
  • remote
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • General office services, cleaning and filling office pantries, sorting and delivering mail/packages, assisting with copy and reprographics jobs, assisting with room set ups (moving tables and chairs), must be able to lift 50 lbs. o Answer and transfer calls on a multi-line phone system. o Accept deliveries, sort mail, and maintain phone lists. o Handle additional projects as assigned. Handle sensitive and/or confidential documents and information. o Communicate with manager and client on job or deadline issues. o Minimum of one-year office service experience, preferably in a legal, banking or large corporate environment. o Previous receptionist, switchboard or administrative assistant experience preferred. o Excellent verbal and written communication skills. • Day to Day Duties: • Will assist only with mail, no copy (repro) or facilities • Must be very independent; they are by themselves at this office • Must be able to speak to first level clients (facilities, drivers) • Ask questions if something is not understood. • Log packages • Pitney Bowes machine experience is helpful • Must have a car, some public transportation is available, but it is very intermittent and not reliable
  • 2025-09-22T21:48:42Z
Collections Specialist
  • Framingham, MA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
  • 2025-09-16T18:18:45Z
Financial Reporting Manager - hybrid
  • Boston, MA
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • <p>Our client is transforming the way people experience life insurance, putting human connection and everyday families at the center of everything they do. This is more than a reporting role — it’s your chance to contribute to a company that prioritizes impact, growth, and a mission-driven culture.</p><p><br></p><p><strong>&#129504; What You’ll Do</strong></p><p>As Manager of Financial Reporting, you’ll lead a team of three and serve as a key liaison between business operations, executive leadership, and external regulators. Your impact will span across internal financial analysis, statutory reporting, regulatory compliance, and developing scalable, tech-savvy reporting processes.</p><p><br></p><p><strong>You’ll be responsible for:</strong></p><ul><li>Preparing, analyzing, and delivering internal and external financial reporting (GAAP & Statutory)</li><li>Managing chart of accounts, general ledger, and performance metrics</li><li>Partnering with senior leadership and cross-functional teams to inform strategic decisions</li><li>Supporting audits, state filings, and other regulatory compliance efforts</li><li>Mentoring and developing your team, while remaining hands-on</li><li>Innovating systems and reporting tools for accuracy, efficiency, and insight</li><li>Leading a team of 3 accountants</li></ul><p><br></p><p><br></p>
  • 2025-09-17T16:28:44Z
Director, Customer Experience & Operations
  • Amherst, MA
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p><strong>Job Title:</strong> Director, Customer Experience & Operations **Permanent, full time**</p><p><strong>Location</strong>: Must be able to commute to Amherst, MA 1x a week!</p><p><strong>Compensation</strong>: up to $100,000, DOE</p><p><strong>Benefits</strong>: strong package with extensive PTO!</p><p><br></p><p><strong>Overview:</strong></p><p> We’re looking for a strategic and customer-focused Director to lead initiatives that enhance the end-to-end customer experience. This role drives operational excellence, translates customer insights into action, and collaborates across teams to deliver high-quality, scalable service solutions. Ideal candidates bring strong leadership, process improvement expertise, and a passion for creating seamless customer journeys.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead customer experience initiatives using data and insights to inform strategy and improve service delivery.</li><li>Drive cross-functional collaboration to ensure consistent, high-quality customer interactions across all channels.</li><li>Optimize operations through cost-effective solutions and process improvements.</li><li>Support workflows in partnership with program and IT teams.</li><li>Maintain and enhance SOPs to ensure operational consistency and compliance.</li><li>Coach and develop a high-performing team; align team goals with customer success metrics.</li><li>Contribute to customer success programs that promote retention and engagement.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Operations, or related field.</li><li>5+ years in customer experience or operations, including 3+ years in a leadership role.</li><li>Experience with Lean, Six Sigma, or similar process improvement frameworks.</li><li>Strong project management and data analysis skills; familiarity with CRM and service platforms.</li></ul><p><br></p>
  • 2025-10-02T13:28:47Z
Staff Accountant
  • Belmont, MA
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 38.00 USD / Hourly
  • <p>We are looking for a highly detail-oriented Part Time Staff Accountant to join a local school in Belmont, Massachusetts. This contract-to-permanent position offers an exciting opportunity to contribute to the financial operations of an educational institution while working closely with the business team. The role requires expertise in accounts receivable, general accounting, and payroll and benefits administration, with a focus on accuracy and excellent customer service.</p><p>Part time hours are from 9am- 1pm Monday- Thursday. </p><p><br></p><p>Responsibilities:</p><p>• Manage student billing and invoicing using integrated accounting systems, ensuring timely and accurate processing.</p><p>• Track and collect payments, including bank deposits, cash receipts, and reconciliation of online payment issues.</p><p>• Collaborate with the development office to process and reconcile gifts, ensuring proper documentation and reporting.</p><p>• Generate accounts receivable aging reports and prepare monthly reconciliations, providing insights to financial leadership.</p><p>• Maintain fixed asset accounts and prepare necessary disclosures for financial statements and audits.</p><p>• Perform general ledger account reconciliations and resolve discrepancies efficiently.</p><p>• Process payroll for hourly and salaried employees, ensuring compliance with established schedules and policies.</p><p>• Support HR-related payroll and benefits administration tasks, including updates to employee profiles.</p><p>• Serve as a backup for accounts payable functions, ensuring accurate coding and processing of expenses.</p><p>• Participate in school activities such as lunch, recess, and dismissal duties to foster community engagement.</p>
  • 2025-10-09T19:39:07Z
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