<p>Robert Half is looking for a Senior Operations Specialist to join our client's team in the Philadelphia area. This Senior Operations Specialist role is crucial in ensuring the accurate management and reconciliation of client investment accounts, as well as supporting reporting processes. The position offers a dynamic environment where you will collaborate closely with internal teams and external vendors to maintain the integrity of financial operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee all activity in client accounts on our accounting and reporting system, including maturities and/or calls, periodic principal, and interest payments</li><li>Ensure appropriate allocation of other investment income such as dividends and expenses to client accounts</li><li>Monitor and post capital calls, redemptions, and distributions on alternative investments in client accounts</li><li>Collaborate with third-party vendors to ensure account and position reconciliation on investment positions, including non-marketable securities</li><li>Provide backup support to other departmental positions as necessary and assist the Operations team as requested</li><li>Perform daily operational duties, including monitoring position activity and ensuring accurate booking of transactions and activity</li><li>Reconcile Daily Transaction Reports of third-party custodians as needed</li><li>Retrieve, validate, and upload external source data into the system and reconcile that data</li><li>Ensure all trades are appropriately booked within the system and all positions are reconciled daily and/or weekly</li><li>Accurately book outgoing and incoming wire transfers and resolve reconciliation issues in real time.</li></ul><p><br></p>
<p>As a Sales Operations Specialist, you will play a key role in supporting a local and growing sales teams by improving processes, analyzing data, and maintaining systems to ensure seamless operations. This is an excellent opportunity for someone passionate about sales strategy, operations, and workflow optimization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Sales Process Optimization:</strong> Develop and implement strategies to improve sales workflows and ensure operational efficiency.</li><li><strong>Data Management:</strong> Maintain accurate sales records and manage customer relationship systems (e.g., Salesforce.com) to track pipeline updates and goal progression.</li><li><strong>Reporting and Metrics:</strong> Prepare detailed reports analyzing sales performance metrics, hours billed, weekly sales revenue, and other scorecard metrics.</li><li><strong>Cross-Team Collaboration:</strong> Collaborate with sales leadership and team members to identify opportunities for process improvements and resolve challenges effectively.</li><li><strong>Forecasting Support:</strong> Assist in sales forecasting and pipeline management while ensuring alignment with organizational goals.</li><li><strong>Training and Guidance:</strong> Provide onboarding support and ongoing training for team members on systems and sales processes.</li></ul><p><br></p>
We are looking for an experienced Accounts Payable Specialist to join our team in Norristown, Pennsylvania. In this role, you will play a vital part in managing invoice processing, account coding, and payment operations to ensure smooth financial workflows. This is a fully onsite, long-term contract position offering stability and growth opportunities within the healthcare industry.<br><br>Responsibilities:<br>• Process a high volume of invoices weekly, ensuring accuracy and timeliness.<br>• Perform manual checks on invoices to verify details and compliance.<br>• Conduct biweekly check runs to support payment schedules.<br>• Utilize in-house software to streamline and optimize accounts payable processes.<br>• Prepare journal entries to maintain accurate financial records.<br>• Update and maintain Excel spreadsheets for tracking and reporting purposes.<br>• Collaborate with the team to identify areas for process improvement.<br>• Handle ACH transactions and ensure proper payment execution.<br>• Code invoices accurately to the appropriate accounts.<br>• Provide proactive support for accounts payable operations to meet organizational goals.
We are looking for a detail-oriented Payroll Specialist to join our team on a long-term contract basis in Lumberton, New Jersey. This role is ideal for someone with extensive experience in payroll processing and a strong grasp of multi-state payroll systems. The position offers the opportunity to work in a dynamic environment while managing payroll functions for a large workforce.<br><br>Responsibilities:<br>• Process full-cycle payroll for over 500 employees, ensuring accuracy and compliance with company policies and regulations.<br>• Handle multi-state payroll operations, addressing state-specific tax and regulatory requirements.<br>• Utilize ADP Workforce Now to manage payroll systems and streamline workflows efficiently.<br>• Verify employee timekeeping records and resolve discrepancies to maintain data integrity.<br>• Prepare and distribute paychecks and direct deposits in a timely manner.<br>• Address payroll-related inquiries and provide support to employees regarding compensation matters.<br>• Ensure compliance with federal, state, and local payroll regulations, including tax filings and reporting.<br>• Collaborate with HR and accounting teams to ensure seamless payroll operations.<br>• Maintain accurate payroll records and documentation for auditing purposes.<br>• Identify and implement process improvements to enhance payroll efficiency.
<p>We are looking for an experienced Accounts Payable Specialist to join our client's team in Bucks County, Pennsylvania. In this role, you will play a vital part in ensuring accurate and efficient financial operations, particularly in managing payments and vendor relations. This is an excellent opportunity to contribute your expertise to a collaborative and mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Process large volumes of vendor invoices with accuracy and adherence to company policies.</p><p>• Manage credit card expense reports using automated systems, ensuring compliance with organizational guidelines.</p><p>• Reconcile accounts payable ledgers and resolve discrepancies in payable liabilities.</p><p>• Conduct payment runs, including checks and wire transfers, while maintaining proper documentation.</p><p>• Maintain comprehensive vendor records, including setting up new vendors and ensuring W-9 compliance.</p><p>• Prepare and generate accounts payable reports to support month-end closing procedures.</p><p>• Collaborate with the finance team to ensure accuracy in all accounts payable transactions.</p><p>• Provide necessary documentation and explanations during financial audits.</p><p>• Identify opportunities for process improvements and implement solutions to streamline accounts payable operations.</p><p>• Ensure compliance with internal controls and prepare Form 1099 for reporting purposes.</p>
<p>We are looking for a skilled Payroll Specialist to join our team on a long-term contract basis. This position involves managing payroll processes for a multi-state workforce, ensuring accuracy and compliance with regulations. </p><p><br></p><p>Responsibilities:</p><p>• Process payroll for a large, multi-state employee base, ensuring timely and accurate payments.</p><p>• Handle employee terminations and related payroll adjustments in accordance with company policies.</p><p>• Generate comprehensive payroll reports to support financial analysis and audits.</p><p>• Collaborate on finance-related projects, such as accounts payable tasks, to ensure smooth operations.</p><p>• Utilize payroll software, such as ADP Workforce Now or BambooHR, to manage payroll functions efficiently.</p><p>• Maintain compliance with federal, state, and local payroll regulations.</p><p>• Troubleshoot and resolve payroll discrepancies or issues promptly.</p><p>• Provide support during organizational transitions, ensuring payroll continuity and accuracy.</p><p>• Uphold confidentiality and security of employee payroll data.</p>
<p>We are looking for a detail-oriented Billing Specialist to join our team in Trenton, NJ. In this Contract-to-Permanent position, you will be responsible for managing billing operations, ensuring accuracy in client invoicing, and maintaining proper documentation. This role requires a proactive individual with strong organizational skills and expertise in accounting principles.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee all aspects of billing and invoicing for assigned clients on a monthly basis.</p><p>• Attend client meetings to address billing inquiries and ensure alignment with client needs.</p><p>• Streamline and optimize billing processes for existing accounts to improve efficiency.</p><p>• Analyze cost sheets, shipping charges, and other relevant data to prepare accurate invoices.</p><p>• Maintain comprehensive billing backups and records for audit and reference purposes.</p><p>• Prepare invoices in compliance with tax guidelines and client-specific requirements.</p><p>• Research and address fluctuations in costs and billing discrepancies to ensure accuracy.</p><p>• Handle advanced billing adjustments, including credits and rebills, as required.</p><p>• Summarize billing figures for the general ledger and assist with related reporting tasks.</p><p>• Prioritize and manage multiple projects effectively, meeting deadlines and maintaining quality.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Monmouth County, New Jersey. In this role, you will play a critical part in managing financial transactions, maintaining records, and ensuring efficient payment processes for customers and vendors. This is a long-term contract position, offering an opportunity to contribute to the success of our accounting operations.</p><p><br></p><p>Responsibilities:</p><p>• Process and record customer payments while ensuring accuracy and compliance with company procedures.</p><p>• Generate and distribute invoices to customers in a timely manner.</p><p>• Maintain and update customer account information, including changes in addresses, mergers, or other updates.</p><p>• Prepare detailed reports on account statuses and outstanding balances as requested.</p><p>• Investigate discrepancies and overdue amounts by collaborating with team members and customers.</p><p>• Reconcile accounts receivable regularly to maintain accurate financial records.</p><p>• Assist senior accounting staff with monthly revenue account reconciliations.</p><p>• Verify expense reports and reconcile them with account balances and supporting documents.</p><p>• Facilitate vendor payments by reviewing purchase orders, verifying information, and resolving discrepancies.</p><p>• Support the accounting department by managing monthly statements and financial transactions.</p>
<p>We are looking for a detail-oriented SR. AR/Billing Specialist to join our team on a contract basis in Monmouth County, New Jersey. In this role, you will collaborate with various departments to ensure timely and accurate billing processes, expense recovery, and reporting. This position offers an exciting opportunity for professionals with strong analytical skills and a passion for process improvement to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and deliver client invoices promptly, adhering to established protocols and deadlines.</p><p>• Generate and analyze detailed financial reports using tools such as Tableau, Power BI, and Excel.</p><p>• Collaborate with internal teams, including case workers, IT, and collections, to ensure successful expense recovery and accurate reporting.</p><p>• Develop and implement effective management reports to support financial and operational decision-making.</p><p>• Maintain a strong focus on quality and continuously identify opportunities for process improvement.</p><p>• Monitor and achieve personal performance targets set by the Billing Manager.</p><p>• Utilize advanced Excel skills for data analysis and reporting to support business objectives.</p><p>• Apply financial acumen to interpret complex data and provide actionable recommendations.</p><p>• Ensure adherence to company policies and client protocols throughout all billing activities.</p>
<p>Our client is looking for a motivated and results-driven Inside Sales Specialist to join their team in the Bayhead, New Jersey area. In this role, you will focus on building relationships with prospective and existing clients, offering tailored solutions to meet their needs. This position is ideal for individuals with a knack for sales who thrive in a fast-paced, goal-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Initiate and manage outbound sales calls to identify new business opportunities and convert leads into customers.</p><p>• Conduct engaging and precise cold calls to introduce products and uncover client needs.</p><p>• Build and maintain strong relationships with existing clients through regular communication and exceptional service.</p><p>• Respond to inbound inquiries and proactively follow up to close sales opportunities.</p><p>• Keep detailed records of customer interactions, sales activities, and progress toward sales targets.</p><p>• Consistently meet or exceed individual and team sales goals to drive overall business success.</p><p>• Partner with marketing and operations teams to ensure a seamless client experience and provide valuable feedback on market trends.</p><p>• Educate clients on product benefits and assist them in selecting the most suitable solutions.</p><p>• Actively contribute to a consultative and relationship-based sales approach to foster long-term client satisfaction.</p>
<p>Our client is looking for a dynamic Inside Sales Specialist to join their team in the Bay Head, New Jersey area. In this role, you will connect with potential clients, build strong relationships, and drive results through consultative selling. This position offers a unique opportunity to combine your sales expertise with excellent customer interaction to promote our products and services.</p><p><br></p><p>Responsibilities:</p><p>• Place outbound sales calls to potential clients while effectively following up on leads to secure new business.</p><p>• Conduct cold calls to introduce products and services, addressing customer needs with confidence and professionalism.</p><p>• Develop and nurture relationships with existing clients through outstanding service and ongoing communication.</p><p>• Respond to inbound inquiries, providing solutions and converting leads into successful sales.</p><p>• Maintain accurate and detailed records of customer interactions, ensuring seamless follow-up and reporting.</p><p>• Consistently achieve and surpass individual and team sales targets and performance objectives.</p><p>• Collaborate closely with marketing and operations teams to deliver an exceptional customer experience.</p><p>• Offer insights on customer preferences, market trends, and product performance to support business growth.</p>
<p>Our client is looking for an experienced Accounts Receivable Specialist to join our team in the Toms River, New Jersey area. This role is ideal for someone with a background in accounts receivable and a proven ability to work with Yardi Software, especially within the real estate industry. As a key member of the finance team, you will oversee payment processing, maintain accurate financial records, and contribute to the overall efficiency of our operations.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming payments while adhering to established financial policies and procedures.</p><p>• Handle daily financial transactions, including verifying, classifying, and recording accounts receivable data.</p><p>• Prepare and issue invoices, bills, and bank deposits in a timely manner.</p><p>• Reconcile accounts receivable ledgers to ensure all payments are accurately recorded.</p><p>• Investigate and resolve discrepancies or client billing issues to maintain accuracy.</p><p>• Generate financial reports and statements to provide updates on accounts receivable status.</p><p>• Collaborate with the Finance team to identify areas for process improvement and enhance efficiency.</p><p>• Maintain clear and organized financial records for auditing and reporting purposes.</p><p>• Ensure compliance with industry standards and best practices in accounts receivable management.</p>
<p>We are looking for a skilled Accounts Payable Specialist to join our team located in the Greater Philadelphia Region. In this long-term contract role, you will play a critical part in managing the accounts payable process, ensuring accuracy and timeliness in financial operations. This Accounts Payable Specialist position is ideal for someone with strong attention to detail and expertise in accounting systems and financial policies within the manufacturing industry.</p><p><br></p><p>What you get to do every single day:</p><p>• Accurately process and code vendor invoices while adhering to company guidelines and timelines.</p><p>• Reconcile and review expense reports to ensure compliance with financial policies.</p><p>• Maintain and update vendor records, ensuring timely and accurate payments.</p><p>• Assist in month-end closing activities, including accrual preparation and reporting.</p><p>• Collaborate with internal departments and vendors to address and resolve payment discrepancies.</p><p>• Ensure all accounts payable processes comply with internal controls and company policies.</p><p>• Support internal and external audits by providing necessary documentation and reports.</p><p>• Utilize accounting and ERP systems to track, manage, and report payables efficiently.</p>
<p>Robert Half is looking for an organized and detail-oriented Accounts Payable Specialist to join our client's team in Philadelphia. This Accounts Payable Specialist role is integral to ensuring accurate and timely processing of invoices, maintaining vendor records, and supporting the overall financial operations. The ideal candidate will excel in managing accounts payable functions, reconciling accounts, and collaborating with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Process and accurately record all payable invoices in QuickBooks, ensuring timely payments and proper financial postings.</li><li>Maintain comprehensive master files for vendors, contracts, and uncollected checks.</li><li>Handle petty cash disbursements, replenishment, and reconciliation, adhering to company policies.</li><li>Reconcile assigned balance sheet accounts as part of the month-end close process.</li><li>Serve as a backup for other finance staff during emergencies, ensuring seamless operations.</li><li>Manage office supply orders and vendor transactions, including credit card authorizations for events and hotel stays.</li><li>Assist with booking flights for employees and board members when needed.</li><li>Collaborate with various departments to provide financial assistance and enhance internal processes.</li><li>Support the finance team in improving overall efficiency and accuracy.</li><li>Complete ad hoc tasks and special projects as assigned.</li></ul>
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
<p>We are looking for a dedicated Medical Billing Specialist to join our team located in the Greater Philadelphia Region. This Medical Billing Specialist position provides an excellent opportunity to contribute your expertise in medical billing and coding within the healthcare industry. As a Contract to permanent role, it offers the potential for long-term career growth while working in a collaborative and detail-oriented environment.</p><p><br></p><p>What you get to do every single day:</p><p>• Accurately assign procedure codes and ensure timely submission of insurance claims, both electronically and on paper.</p><p>• Prepare and distribute patient statements on a weekly basis.</p><p>• Post payments and manage secondary claims for patients, schools, and teams.</p><p>• Follow up on accounts receivable by communicating with insurance companies, schools, and teams to resolve outstanding balances.</p><p>• Handle insurance correspondence and address claim denials through appeals.</p><p>• Resubmit corrected claims as necessary and reconcile daily payment transactions in accordance with established procedures.</p><p>• Safeguard patient rights by maintaining confidentiality of personal and financial information.</p><p>• Participate in internal financial reporting activities as scheduled.</p><p>• Adhere to organizational policies and procedures to ensure smooth operations.</p><p>• Collaborate with team members to achieve shared goals and complete additional tasks as assigned.</p>
<p>Robert Half is looking for a dedicated Accounts Payable Specialist to manage the full lifecycle of invoices across multiple entities for our dynamic client. This Accounts Payable Specialist role involves ensuring accurate processing, timely payments, and smooth month-end close activities while maintaining compliance with company policies. The ideal candidate will possess strong expertise in accounts payable operations, proficiency with Microsoft Dynamics or similar platforms, and a proactive approach to improving processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Process and accurately code 100+ invoices weekly using Microsoft Dynamics.</li><li>Ensure timely and compliant payments by adhering to internal approval workflows.</li><li>Reconcile vendor statements and resolve discrepancies efficiently.</li><li>Prepare reconciliations and schedules to support monthly accounts payable close.</li><li>Track 1099 vendors and assist with year-end reporting requirements.</li><li>Collaborate with vendors and internal teams to address billing inquiries and issues.</li><li>Handle intercompany accounts payable activities within a multi-entity structure.</li><li>Identify and propose process improvements to enhance accuracy and reduce manual tasks.</li></ul>
<p>Robert Half has partnered with a client within the Real Estate industry on their search for an Staff Accountant. This candidate must be highly skilled in accounts receivable and be able to provide general accounting support. The responsibilities for this Staff Accountant role consist of handling general accounting operations such as: assisting with accounts receivable/collections activities, processing vendor invoices, preparing monthly statements and billbacks, reviewing tax fees, assisting with account reconciliations, preparing journal entries, assisting with payroll entries, and participating in the development and tracking of budgets. The ideal candidate for this role should have great problem-solving skills, highly organized, excellent time-management and strong budgeting/forecasting abilities that will ensure revenue generation.</p><p><br></p><p>Everyday Responsibilities</p><p>· Support daily accounting functions</p><p>· Post customer payments into QuickBooks</p><p>· Cash Management</p><p>· Prepare customer invoices</p><p>· Maintain and review business licensing as needed</p><p>· Accounts Receivable/Collections</p><p>· General ledger account reconciliation</p><p>· Draft Correspondence</p><p>· Ad hoc special projects as requested</p>
<p><strong>Buyer </strong></p><p><br></p><p>We are looking for a skilled Buyer to join our team on a contract basis in Bethlehem, Pennsylvania. The ideal candidate will play a key role in managing commodities, supplier relationships, and contract execution while contributing as a valued member of the leadership team.</p><p><br></p><p><strong>Responsibilities of Buyer </strong></p><ul><li>Manage assigned commodities, ensuring cost-effectiveness, quality, and timely delivery</li><li>Develop and maintain relationships with suppliers to optimize performance and support production needs</li><li>Negotiate and manage contracts, including renewals and performance evaluations</li><li>Collaborate with cross-functional teams, including operations, engineering, and finance</li><li>Provide strategic input as part of the leadership team to support business objectives and continuous improvement initiatives</li><li>Monitor market trends and supply chain risks to develop sourcing strategies</li></ul><p><br></p>
<p>We are seeking a detail-oriented and proactive <strong>Accounts Receivable / Customer Support Specialist. </strong>The ideal candidate will manage invoice processing, customer payments, and order support while maintaining excellent communication and a positive attitude.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p> </p><ul><li>Process invoices in the system once shipments/orders have been delivered to customers.</li></ul><p> </p><ul><li>Follow up on payments with customers and maintain accurate payment dates and status updates in the system and spreadsheets.</li></ul><p> </p><ul><li>Provide backup support for Order Entry, including processing orders.</li></ul><p> </p><ul><li>Manage and prioritize multiple concerns simultaneously.</li></ul><p> </p><ul><li>Communicate timely feedback to management regarding challenges or customer concerns.</li></ul><p> </p><ul><li>Manage inbound customer calls and emails, providing accurate information regarding order status.</li></ul><p> </p><ul><li>Assist team members as needed to ensure smooth operations.</li></ul><p> </p><ul><li>Work on special projects and reports as required.</li></ul><p><br></p>
<p>Our growing client is looking to hire a full-time/permanent AP/AR Manager with proven NETSUITE experience. In this role, you will oversee the accounts receivable/payable departments ensuring all transactions are completed accurately and in a timely manner. This AP/AR Manager will manage the billing process and advise on process improvements, assist in the credit management process, forward customer invoices and statements, provide financial forecasts, negotiate payment schedules, refunds, and collections. AP/AR Manager must have great analytical skills, outstanding negotiation skills, experience with process improvement, and advanced Microsoft Excel knowledge.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and oversee all AP/AR functions, including invoicing, collections, payments, credit memos, and reconciliations.</li><li>Supervise and develop a team of AP/AR specialists, ensuring accuracy and compliance with company policies and GAAP standards.</li><li>Monitor cash flow and work closely with Treasury to optimize payment and collection schedules.</li><li>Review and approve vendor invoices, employee expense reports, and payment runs.</li><li>Establish credit terms and evaluate customer creditworthiness; manage credit limits and mitigate collection risks.</li><li>Maintain accurate aging reports and drive collection efforts to reduce DSO (Days Sales Outstanding).</li><li>Collaborate with Operations and Sales teams to resolve billing or shipping discrepancies.</li><li>Ensure compliance with tax, freight, and regulatory requirements specific to the distribution industry.</li><li>Assist with month-end close activities, account reconciliations, and reporting.</li><li>Identify opportunities for process improvements and automation to increase efficiency.</li><li>Support audits and provide required documentation to internal and external stakeholders.</li></ul>
<p>We are looking for an experienced Accounts Payable Manager to oversee and optimize the accounts payable function for our organization in the Howell, New Jersey area. This leadership role requires a highly organized individual capable of managing a team, improving processes, and utilizing technology to drive efficiency. The ideal candidate will have a strong background in Sage Intacct and a proven track record in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the full accounts payable lifecycle, ensuring timely and accurate processing of invoices and payments.</p><p>• Supervise and develop a team of accounts payable specialists, fostering a culture of collaboration and excellence.</p><p>• Build and maintain strong relationships with vendors, addressing inquiries and resolving payment discrepancies promptly.</p><p>• Ensure compliance with company policies, healthcare regulations, and industry standards for accurate financial transactions.</p><p>• Prepare and analyze accounts payable reports, including aging schedules and cash flow impact, to provide insights for strategic decision-making.</p><p>• Design and implement process improvements and leverage automation tools to enhance operational efficiency.</p><p>• Develop scalable systems and workflows that support organizational growth and adaptability.</p><p>• Collaborate with finance, procurement, and operations teams to streamline processes and resolve accounts payable challenges.</p>
We are looking for a bilingual Account Coordinator to join our team in Aston, Pennsylvania. In this Contract-to-permanent position, you will play a key role in fostering relationships with existing and prospective Select Employee Groups (SEGs) by promoting our credit union's products, services, and programs in both English and Spanish. Your efforts will help expand our reach and enhance member engagement while ensuring cultural and linguistic accuracy in promotional materials.<br><br>Responsibilities:<br>• Build and maintain relationships with Select Employee Groups (SEGs) by presenting credit union programs, products, and services.<br>• Identify and acquire new SEGs, securing approvals for additions and changes as needed.<br>• Conduct outreach campaigns to members using lead lists, both via phone and other communication channels.<br>• Collaborate with the Marketing team to proofread and adapt Spanish-language promotional materials for accuracy and cultural relevance.<br>• Represent the credit union professionally and positively at events and during interactions with members and employees.<br>• Promote the mobile branch delivery channel and other services to potential SEGs.<br>• Assist with administrative tasks such as ordering office supplies and maintaining billing functions.<br>• Support collections efforts for consumer accounts as required.<br>• Provide exceptional customer service in a call center environment, ensuring member satisfaction.
We are looking for a skilled Business Analyst to join our team in Philadelphia, Pennsylvania, within the Financial Services industry. This role requires a dynamic individual capable of bridging the gap between business stakeholders and technical teams, ensuring the successful delivery of technology solutions. The ideal candidate will excel in gathering and refining requirements, managing priorities, and facilitating collaboration across diverse departments.<br><br>Responsibilities:<br>• Serve as the primary liaison between business teams and developers to gather, document, and refine user requirements and user stories.<br>• Collaborate with multiple departments to ensure all project objectives are aligned and understood by all stakeholders.<br>• Facilitate Agile ceremonies, including backlog refinement, sprint planning, and retrospectives, to maintain project momentum.<br>• Conduct research and evaluate potential solutions in partnership with technical and business teams.<br>• Investigate and resolve system issues, performing root-cause analysis and documenting actionable solutions.<br>• Monitor project progress, provide updates to stakeholders, and ensure deliverables meet deadlines and quality standards.<br>• Assist in troubleshooting challenges and work with the team to identify areas for process improvement.<br>• Support backlog management and prioritization to ensure the development team focuses on high-value tasks.<br>• Perform additional tasks as assigned by management to support team and organizational goals.
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
