We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Egg Harbor Township, New Jersey. This role is ideal for a highly skilled, detail-oriented individual with a strong background in gathering requirements, process mapping, and documentation. The position involves collaborating with diverse stakeholders to translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Analyze and document business processes, workflows, and requirements to identify areas of improvement.<br>• Create detailed process maps and data flow diagrams using Visio to support project goals.<br>• Collaborate with non-technical end users to gather and translate their needs into structured business requirements.<br>• Work closely with cross-functional teams to support technology modernization and automation initiatives.<br>• Utilize tools within the Microsoft stack, such as Power BI and Azure, to enhance data analysis and project outcomes.<br>• Facilitate meetings and discussions with stakeholders to ensure alignment on project objectives.<br>• Conduct gap analyses to identify discrepancies between current and desired business states.<br>• Provide documentation and insights necessary for agile scrum development processes.<br>• Support call center operations by analyzing customer service workflows and recommending improvements.<br>• Ensure all deliverables are compliant with organizational standards and project timelines.

• Proven experience as a Business Analyst with strong skills in requirement gathering and documentation.<br>• Proficiency in process mapping and data flow analysis using Visio.<br>• Ability to communicate effectively with non-technical stakeholders and translate their needs into structured requirements.<br>• Familiarity with Microsoft tools such as Power BI and Azure is preferred.<br>• Experience working on technology modernization or automation projects.<br>• Knowledge of agile scrum methodologies and their application in project management.<br>• Strong analytical skills with experience conducting gap analyses.<br>• Background in supporting call center customer service operations is an advantage.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>