<p><strong>Business Analyst I </strong></p><p><strong>Service Type:</strong> 53 Week Contract</p><p><strong>Location: </strong>Philadelphia, PA , 4x Onsite</p><p><br></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Business Analyst I</strong> to act as a critical liaison between business stakeholders and technical teams. This role ensures that new features and enhancements are delivered effectively, aligned with business objectives, and meet user needs. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a collaborative mindset.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a bridge between product, engineering, QA, and operations teams to ensure alignment and shared understanding throughout the development lifecycle.</li><li>Collaborate closely with engineers from concept ideation to deployment, supporting UAT to confirm features meet business and technical requirements.</li><li>Capture and refine business requirements by working with cross-functional stakeholders.</li><li>Gather input to define product concepts and contribute to roadmap planning.</li><li>Author detailed, user-centric requirements and user stories to position development teams for success.</li><li>Lead and facilitate cross-functional working sessions to discover and prioritize platform capabilities.</li><li>Assist in executing pilots and trials, including post-trial measurement and reporting.</li><li>Provide functional and technical troubleshooting for existing applications and perform fixes/enhancements as needed.</li><li>Support data instrumentation and analytics, including collection and analysis of KPIs across platform capabilities.</li><li>Monitor feature progress, identify risks, and communicate updates to program and product leaders.</li></ul><p><br></p>

<p><strong>Qualifications</strong></p><ul><li>Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field; or equivalent work experience.</li><li>1–3 years of relevant technical or business experience.</li><li>Strong understanding of business processes and IT systems capabilities.</li><li>Ability to translate high-level business requirements into functional specifications.</li><li>Excellent communication and negotiation skills to facilitate collaboration between business and IT teams.</li><li>Familiarity with technological trends and ability to leverage them for business solutions.</li></ul><p>•<strong>Preferred Skills</strong></p><ul><li>Experience with Agile methodologies and writing user stories.</li><li>Knowledge of data analytics and KPI measurement.</li><li>Problem-solving and troubleshooting skills for technical and functional issues.</li></ul>

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