<p>We are looking for a dedicated Senior IT Support Specialist to join our team in Cherry Hill, New Jersey. This is a second shift position 11:30AM - 8PM and there will be a 4 week probationary contractual period prior to converting to a perm employee. You will provide essential technical support and guidance to end-users, ensuring smooth operations and timely issue resolution. This role offers an opportunity to utilize your expertise in troubleshooting and system management while contributing to a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk tickets and resolve technical issues efficiently.</p><p>• Troubleshoot and diagnose problems related to Windows and MS Azure environments.</p><p>• Manage and maintain Active Directory accounts, ensuring accurate user permissions and access.</p><p>• Provide clear and effective communication to end-users while addressing technical concerns.</p><p>• Document and track issues and resolutions within the ticketing system for future reference.</p><p>• Perform basic hardware and software troubleshooting to ensure seamless functionality.</p><p>• Collaborate with team members to identify and implement process improvements.</p><p>• Offer guidance and training to users on system functionalities and best practices.</p><p>• Escalate complex issues to higher-level support when necessary.</p>
<p>Our client in the market for an accomplished Sr. Accountant to become part of their dynamic team. The role is based in the Horsham, Pennsylvania area, within the manufacturing sector, focusing on government contracts. The successful candidate will be entrusted with the responsibility of overseeing general ledger maintenance, undertaking financial reconciliation and analysis, supporting month-end processes, ensuring tax compliance, and managing cash flow and payroll, among other tasks. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Oversee the general ledger, ensuring the accuracy and completeness of all financial transactions.</p><p>• Manage daily accounts payable (AP) and accounts receivable (AR) operations while adhering to company policies and procedures.</p><p>• Conduct regular financial reconciliations, including fixed assets, depreciation, inventory, and budgeted expenses.</p><p>• Review financial data in detail to identify and rectify any discrepancies promptly.</p><p>• Assist the Director of Finance with month-end close processes, including the preparation of journal entries and variance analyses.</p><p>• Prepare and present accurate financial reports and supporting documentation for management review.</p><p>• Ensure compliance with tax regulations by filing monthly sales/use tax submissions for the applicable locations.</p><p>• Monitor cash flow and manage daily working capital requirements to maintain operational stability.</p><p>• Reconcile payroll records to ensure accurate and timely submissions.</p><p>• Collaborate with cross-functional teams to align financial processes and goals with broader operational objectives.</p><p>• Provide leadership and mentorship to the AP/AR Specialist, fostering a team-oriented environment. </p>
We are looking for an experienced Technical Business Analyst III to join our team in Philadelphia, Pennsylvania. This long-term contract position involves collaborating with cross-functional teams to define and deliver technical specifications that enhance product performance and customer experience. The ideal candidate will serve as a subject matter expert, driving the successful implementation of solutions across various systems and platforms.<br><br>Responsibilities:<br>• Collaborate with architects, product owners, UX designers, and vendor partners to gather and refine business and technical requirements.<br>• Develop comprehensive system documentation, including user stories, data mappings, sequence diagrams, and API specifications.<br>• Create and maintain Swagger specifications for APIs, detailing endpoints, parameters, error codes, and authentication methods.<br>• Draft sample payloads to illustrate communication between front-end and back-end systems.<br>• Analyze third-party API specifications to ensure seamless integration with existing systems.<br>• Write detailed user stories in Jira, covering front-end UI designs, system integrations, acceptance criteria, and error handling.<br>• Facilitate grooming sessions to clarify requirements and ensure development readiness.<br>• Define test data requirements and create tickets to support quality assurance processes.<br>• Develop end-to-end test plans aligned with sprint schedules and project timelines.<br>• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.
<p>We are looking for an experienced Accounts Payable Manager to oversee and optimize the accounts payable function for our organization in the Howell, New Jersey area. This leadership role requires a highly organized individual capable of managing a team, improving processes, and utilizing technology to drive efficiency. The ideal candidate will have a strong background in Sage Intacct and a proven track record in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the full accounts payable lifecycle, ensuring timely and accurate processing of invoices and payments.</p><p>• Supervise and develop a team of accounts payable specialists, fostering a culture of collaboration and excellence.</p><p>• Build and maintain strong relationships with vendors, addressing inquiries and resolving payment discrepancies promptly.</p><p>• Ensure compliance with company policies, healthcare regulations, and industry standards for accurate financial transactions.</p><p>• Prepare and analyze accounts payable reports, including aging schedules and cash flow impact, to provide insights for strategic decision-making.</p><p>• Design and implement process improvements and leverage automation tools to enhance operational efficiency.</p><p>• Develop scalable systems and workflows that support organizational growth and adaptability.</p><p>• Collaborate with finance, procurement, and operations teams to streamline processes and resolve accounts payable challenges.</p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role is based in Aston, Pennsylvania, and focuses on leveraging data analytics, IT administration, and system integration to drive business efficiency and innovation. The ideal candidate will be skilled in developing insightful dashboards, managing IT infrastructure, and integrating systems to meet organizational needs.<br><br>Responsibilities:<br>• Design and maintain dashboards using tools such as Zoho, QlikView, or Qlik Sense to provide actionable business insights.<br>• Ensure data accuracy and integrity while delivering timely and relevant reporting solutions.<br>• Administer Microsoft Exchange environments, including both Office 365 and on-premises setups.<br>• Configure and manage network firewalls, including FortiGate and Azure Firewall, to ensure secure and optimized operations.<br>• Provide IT support for hardware, software, and network systems, including remote desktop environments.<br>• Create and maintain technical documentation to support IT processes and user support.<br>• Collaborate on integrating Transportation Management Systems, with preference for Xcelerator by Key Software Systems.<br>• Manage and support ticketing systems, such as Help Scout, to streamline issue resolution.<br>• Contribute to IT-related projects, including system and tool integration efforts.<br>• Develop and configure servers and protocols to meet organizational requirements.
We are looking for an experienced ETL Developer to join our team on a Contract-to-Permanent basis in Malvern, Pennsylvania. In this role, you will leverage your expertise with Snowflake and ETL processes to design and implement efficient data solutions. This position also involves working with Salesforce data integration and supporting financial services operations.<br><br>Responsibilities:<br>• Design, develop, and maintain ETL processes to ensure efficient data flow and transformation.<br>• Utilize Snowflake to source, manage, and optimize data pipelines.<br>• Collaborate with Salesforce teams to analyze functionality and determine the best approaches for data accessibility.<br>• Implement data engineering solutions to support business needs within financial services.<br>• Troubleshoot and resolve data-related issues to maintain system performance.<br>• Develop and maintain documentation for ETL workflows and processes.<br>• Ensure data integrity and security throughout the development lifecycle.<br>• Provide technical expertise and guidance to team members on ETL and Snowflake usage.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
We are looking for a skilled Business Intelligence (BI) Engineer to join our team in Jenkintown, Pennsylvania. As a key contributor, you will design, develop, and implement advanced data solutions to support business analytics and decision-making processes. This role requires a strong technical background and a collaborative mindset to drive innovation and optimize data platforms.<br><br>Responsibilities:<br>• Design and implement dimensional and semantic data models to enhance business analytics and reporting capabilities.<br>• Develop and optimize data pipelines using modern orchestration tools like Apache Airflow or Azure Data Factory.<br>• Create and manage interactive dashboards and visualizations using Power BI, ensuring accuracy and usability.<br>• Leverage Microsoft Fabric architecture to integrate centralized semantic models and external data platforms.<br>• Administer cloud-based data warehouses like Azure Synapse or Snowflake, ensuring performance and scalability.<br>• Collaborate with cross-functional teams to address data governance, quality frameworks, and compliance standards.<br>• Utilize Python and data science libraries to process, analyze, and develop machine learning workflows.<br>• Implement DataOps methodologies, including CI/CD practices and version control for data solutions.<br>• Conduct advanced statistical analysis and predictive modeling to inform business strategies.<br>• Partner with stakeholders to translate technical concepts into actionable insights for diverse audiences.
<p><strong><u>Responsibilities:</u></strong></p><ul><li>Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.</li><li>Lead and facilitate requirements-gathering sessions with stakeholders.</li><li>Translate business requirements into detailed functional and non-functional specifications.</li><li>Develop and maintain business requirement documents, process flows, and use cases.</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.</li><li>Create and manage Jira stories and tasks, ensuring traceability to business objectives.</li><li>Conduct gap analysis and impact assessments for proposed changes.</li><li>Collaborate with QA teams to define test plans and support UAT activities.</li><li>Analyze and document system integrations within the insurance ecosystem.</li><li>Monitor and evaluate implemented solutions to ensure they meet business needs.</li><li>Provide post-implementation support and continuous improvement recommendations.</li><li>Mentor junior analysts and contribute to best practices in business analysis.</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Fairless Hills, Pennsylvania. In this long-term contract position, you will play a vital role in implementing and optimizing ERP and CRM systems, ensuring seamless alignment with business needs. Your expertise will contribute to the successful execution of strategic initiatives and the delivery of high-quality solutions.<br><br>Responsibilities:<br>• Lead the implementation and customization of ERP and CRM systems to align with organizational requirements.<br>• Collaborate with stakeholders to gather, analyze, and document business requirements.<br>• Develop and execute client-side scripting to enhance system functionality and user experience.<br>• Manage data migration processes, including extraction, mapping, transformation, and validation.<br>• Configure system settings and modules to meet project specifications.<br>• Create and maintain detailed documentation, including Business Requirement Documents (BRDs).<br>• Integrate APIs to enable seamless communication between systems and applications.<br>• Provide technical support and troubleshooting for ERP/CRM systems.<br>• Conduct regular system audits and performance testing to ensure optimal functionality.<br>• Train end-users and provide ongoing support to ensure successful system adoption.
