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3 results for Customer Service Manager in Dayton, OH
- Piqua, OH
- onsite
- Temporary / Contract
- 16 - 18 USD / Hourly
- <p>Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer incoming customer calls, emails, and service requests in a professional and timely manner</li><li>Provide accurate information regarding services, orders, appointments, and account updates</li><li>Schedule, coordinate, and dispatch service calls or field staff based on business needs</li><li>Communicate with technicians, drivers, or internal teams regarding schedules and customer updates</li><li>Monitor service status and follow up on delays, changes, or customer concerns</li><li>Enter and maintain accurate customer, scheduling, and dispatch records in company systems</li><li>Resolve routine customer issues and escalate more complex concerns as needed</li><li>Support general administrative tasks related to service coordination and customer communication</li></ul><p><br></p>
- 2026-10-16T00:00:00Z
- Vandalia, OH
- onsite
- Temporary to Hire
- 16.15 - 18.7 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.</p><p>• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.</p><p>• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.</p><p>• Validate spousal surcharge information and route verified details for the next stage of processing.</p><p>• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.</p><p>• Maintain and update termination-related records to keep employee status information current.</p><p>• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.</p><p>• Assist with additional administrative and service tasks as needed to support team goals and daily operations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
- 2026-10-07T00:00:00Z
- Richmond, IN
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a manufacturing organization in Richmond, Indiana. This Long-term Contract position is ideal for someone who excels at supporting customers, managing order activity, and maintaining accurate information across multiple business systems. The role focuses on delivering responsive service, resolving order and product inquiries, and partnering with internal teams to ensure a smooth customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Support authorized, detail-focused, and premier customer accounts by providing timely and accurate service for a wide range of inquiries.</p><p>• Enter, update, and review customer orders in company systems, ensuring all order details are complete and accurate.</p><p>• Prepare and issue order confirmations, while responding to requests related to pricing, product availability, and delivery timing.</p><p>• Handle customer concerns and complaint cases through the appropriate internal platforms, following established service procedures.</p><p>• Coordinate return authorizations, stock rotation requests, and adjustment allowance submissions in accordance with company guidelines.</p><p>• Manage product expedite requests and assist with new item setup activities, including confirming item availability and shipment dates.</p><p>• Recommend suitable product alternatives by using company resources, websites, and reference materials to address customer needs.</p><p>• Communicate effectively with both internal departments and external customers, including support for consignment inventory requirements and special projects.</p><p>• Assist with onboarding and training activities for new team members and participate in required company meetings.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-10-15T00:00:00Z