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3 results for Customer Service Manager in Dayton, OH
- Vandalia, OH
- onsite
- Temporary to Hire
- 16.15 - 18.7 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.</p><p>• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.</p><p>• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.</p><p>• Validate spousal surcharge information and route verified details for the next stage of processing.</p><p>• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.</p><p>• Maintain and update termination-related records to keep employee status information current.</p><p>• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.</p><p>• Assist with additional administrative and service tasks as needed to support team goals and daily operations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
- 2026-10-07T00:00:00Z
- Richmond, IN
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a manufacturing organization in Richmond, Indiana. This Long-term Contract position is ideal for someone who excels at supporting customers, managing order activity, and maintaining accurate information across multiple business systems. The role focuses on delivering responsive service, resolving order and product inquiries, and partnering with internal teams to ensure a smooth customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Support authorized, detail-focused, and premier customer accounts by providing timely and accurate service for a wide range of inquiries.</p><p>• Enter, update, and review customer orders in company systems, ensuring all order details are complete and accurate.</p><p>• Prepare and issue order confirmations, while responding to requests related to pricing, product availability, and delivery timing.</p><p>• Handle customer concerns and complaint cases through the appropriate internal platforms, following established service procedures.</p><p>• Coordinate return authorizations, stock rotation requests, and adjustment allowance submissions in accordance with company guidelines.</p><p>• Manage product expedite requests and assist with new item setup activities, including confirming item availability and shipment dates.</p><p>• Recommend suitable product alternatives by using company resources, websites, and reference materials to address customer needs.</p><p>• Communicate effectively with both internal departments and external customers, including support for consignment inventory requirements and special projects.</p><p>• Assist with onboarding and training activities for new team members and participate in required company meetings.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-10-07T00:00:00Z
- Richmond, IN
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to support customers and internal teams for a manufacturing organization. This long-term contract position is ideal for someone who thrives in a fast-paced environment, enjoys solving order- and product-related issues, and takes pride in delivering responsive, accurate service. The role focuses on managing customer requests, coordinating order activity, and helping ensure a smooth experience across the sales and service process.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for partner accounts and respond to customer inquiries with timely, detail-focused support.</p><p>• Enter, update, and manage customer orders across internal platforms while ensuring accuracy in order details and documentation.</p><p>• Prepare and send order confirmations, pricing responses, and availability updates to help customers make informed purchasing decisions.</p><p>• Handle service-related issues such as complaints, return authorizations, stock rotation requests, and allowance adjustments in accordance with company procedures.</p><p>• Coordinate expedited product requests and support new item setup activities while confirming inventory status and estimated ship dates.</p><p>• Research substitute products and recommend suitable alternatives using internal resources, product references, and company websites.</p><p>• Communicate effectively with both external customers and cross-functional internal teams to resolve issues and support consignment inventory needs.</p><p>• Assist with special projects, department onboarding, and training activities for new team members as needed.</p><p>• Participate in required meetings and maintain dependable attendance in alignment with company expectations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-10-07T00:00:00Z