<p>Dayton area company is seeking a professional and customer-focused <strong>Customer Service Representative</strong> for a <strong>4-month contract assignment</strong>. This individual will support daily customer interactions, process requests, and help ensure a high level of service. The ideal candidate will have prior customer service experience and working knowledge of <strong>ERP systems</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and/or chat</li><li>Process customer orders, updates, returns, and service requests</li><li>Enter and maintain accurate customer and order information in the ERP system</li><li>Track order status and coordinate with internal departments to resolve issues</li><li>Handle customer concerns in a timely and professional manner</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Support administrative and operational tasks as needed</li></ul><p><br></p>