<p>We are looking for a proactive and detail-oriented Medical Front Desk / Billing Clerk to join a growing healthcare team in Portland, Maine. This position offers excellent growth opportunities, including potential advancement to Office Manager, and a four-day workweek with Fridays off. The role requires someone who is eager to learn, has strong administrative and customer service skills, and thrives in a fast-paced medical office environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting patients, scheduling appointments, and handling inquiries.</p><p>• Perform medical billing tasks, including insurance claims processing and payment tracking.</p><p>• Maintain accurate patient records and ensure confidentiality of sensitive information.</p><p>• Collaborate with healthcare staff to ensure smooth office workflows and patient satisfaction.</p><p>• Address customer service needs by responding to patient questions and resolving issues promptly.</p><p>• Utilize computer systems effectively for scheduling, billing, and record-keeping.</p><p>• Assist with administrative tasks, such as filing, data entry, and correspondence.</p><p>• Support office efficiency by identifying areas for improvement and implementing solutions.</p><p>• Provide courteous phone etiquette when answering calls and directing them appropriately.</p>
<p>We are looking for a dedicated Project Coordinator with a focus on billing and permitting to join our team in Sacramento, California. This role is essential in supporting the permitting and development processes for construction projects, ensuring accuracy and efficiency. The ideal candidate will excel in customer service and have experience working with building permits and construction-related tasks.</p><p><br></p><p>Responsibilities:</p><p>• Perform a variety of technical and administrative tasks to facilitate the permitting process.</p><p>• Assist in processing permits for the Building, Planning, and Engineering Divisions.</p><p>• Track and manage permit applications, ensuring all required documentation is complete and accurate.</p><p>• Provide exceptional customer service by guiding local government clients and the public through the permit application process.</p><p>• Review development permit applications for completeness and compliance with established requirements.</p><p>• Calculate and process fees related to development project applications, ensuring proper documentation.</p><p>• Maintain and organize development review files, both electronic and physical.</p><p>• Update electronic permit records to reflect current project statuses and changes.</p><p>• Collaborate with team members to streamline permitting workflows and resolve application issues.</p>
<p>We are inviting applications for the role of a Scheduler in Wilmington, Delaware. This role falls within the industry and primarily involves managing schedules and ensuring efficient customer service. The workplace is dynamic and requires the use of specific skills such as proficiency in Microsoft Outlook. </p><p><br></p><p>Major Responsibilities:</p><p><br></p><p>• Oversee and manage scheduling tasks on a daily basis</p><p>• Provide outstanding service to customers, addressing their queries and issues</p><p>• Ensure all customer records are maintained with utmost accuracy</p><p>• Monitor customer accounts regularly and take necessary action when required</p><p>• Efficiently process applications received from customers</p><p>• Use Microsoft Outlook proficiently to manage communication and scheduling tasks</p><p>• Maintain a well-organized system for easy retrieval of customer information</p><p>• Resolve customer inquiries promptly and efficiently</p><p>• Ensure all customer credit applications are processed accurately and in a timely manner</p><p>• Keep up-to-date customer credit records.</p>
<p>Are you an excellent communicator with a drive to help others and solve problems? We are partnering with John Deere Financial in Johnston, Iowa to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
We are looking for a dedicated Patient Service Representative to join our team on a contract basis in Clayton, North Carolina. In this role, you will play a vital part in ensuring a seamless experience for patients by managing scheduling, registration, and addressing inquiries with professionalism. This is an excellent opportunity to contribute to a healthcare environment where patient care and satisfaction are the top priorities.<br><br>Responsibilities:<br>• Coordinate patient scheduling to optimize appointment availability and minimize wait times.<br>• Assist patients with inquiries, providing clear and compassionate communication to address their needs.<br>• Handle patient registration, ensuring accurate entry of personal and medical information into the system.<br>• Deliver exceptional customer service in a call center environment, responding to calls promptly and effectively.<br>• Support patients in navigating healthcare processes, including appointments and services.<br>• Maintain confidentiality and adhere to all healthcare regulations and standards.<br>• Work collaboratively with medical and administrative staff to ensure a positive patient experience.<br>• Troubleshoot scheduling conflicts and resolve issues with efficiency and care.<br>• Provide patients with information about available services, appointments, and follow-up procedures.
We are looking for an experienced Dispatcher to join our team on a long-term contract basis in Newport News, Virginia. In this role, you will manage service calls, coordinate technician schedules, and ensure customer needs are addressed efficiently and professionally. This position requires strong organizational skills, excellent communication abilities, and a commitment to maintaining high standards of customer service.<br><br>Responsibilities:<br>• Receive and dispatch service calls, ensuring a maximum two-hour response time and scheduling all requests within 24 hours.<br>• Conduct end-of-day follow-ups with customers regarding unscheduled service requests.<br>• Collaborate with the sales team to coordinate technician schedules for surveys related to potential new business.<br>• Create and manage work orders, verifying customer information and ensuring accurate cost coding for billing purposes.<br>• Maintain ongoing communication with customers, providing updates on technician status and addressing concerns promptly.<br>• Monitor technician locations during working hours and keep the dispatch board updated regularly.<br>• Schedule service and warranty/start-up requests, assigning technicians based on call specifics, skill level, and urgency.<br>• Follow up on unresolved items, such as rescheduling, to ensure timely resolution.<br>• Perform weekly reviews of open calls and validate that all calls are assigned and scheduled appropriately.<br>• Update customer portals as needed and take immediate action to resolve any customer concerns, involving other team members or supervisors when required.
<p>Are you passionate about delivering exceptional customer service and creating memorable experiences? Do you thrive in solving problems, connecting with customers, and ensuring satisfaction at every touchpoint? Our client is seeking a dedicated Customer Experience Specialist to join their team. This opportunity allows you to make an impact by enhancing relationships and driving customer loyalty for a purposeful and growing organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customers, handling inquiries via phone, email, and other communication channels promptly and professionally.</li><li>Identify customer needs, resolve issues, and ensure customer satisfaction by providing solutions in a timely and efficient manner.</li><li>Follow up on customer concerns, actively listen, and ensure a seamless and positive experience throughout the process.</li><li>Maintain accurate records of customer interactions, feedback, and resolutions using CRM software or other tools.</li><li>Collaborate with internal teams to streamline workflows and suggest improvements in customer service procedures.</li><li>Nurture relationships with clients and customers, fostering loyalty and repeat business.</li><li>Represent the company’s values, policies, and messaging in all customer interactions to maintain its reputation and integrity.</li><li>Partner with coworkers and management to meet shared goals, ensuring the best possible customer experience.</li></ul><p><br></p>
<p>Are you a detail-oriented professional with excellent communication skills and a knack for problem-solving? Robert Half is seeking a dedicated Collections Specialist to join our dynamic healthcare client’s team. As a Collections Specialist, you will play a critical role in ensuring accounts receivable are accurate and properly managed, while maintaining positive relationships with customers and clients. This is an exciting opportunity for someone who thrives in fast-paced environments and enjoys delivering top-notch service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Follow up on overdue accounts and assist in resolving billing discrepancies in a timely and professional manner.</li><li>Utilize both inbound and outbound communication to collect outstanding balances while embodying empathy and professionalism.</li><li>Investigate and address payment disputes, misapplied payments, or other billing-related concerns to identify a resolution.</li><li>Maintain thorough records of all collection efforts and communications, updating the system with accurate and timely notes.</li><li>Partner with internal departments, such as billing or customer service, to ensure customer experience and account accuracy are priorities.</li><li>Assist with achieving financial targets by effectively reducing aged receivables in accordance with department policies.</li></ul><p><br></p>
We are looking for a dedicated Administrative Assistant to join our team in Irvine, California. This Contract-to-permanent position offers an exciting opportunity to support our Commercial Fire Protection team with a blend of administrative and coordination responsibilities. The ideal candidate will excel at customer service, project coordination, and maintaining operational efficiency within a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate service and project activities, including scheduling work orders and monitoring their progress.<br>• Handle incoming customer calls related to service dispatching, scheduling, and general inquiries.<br>• Prepare detailed estimates and proposals to support the Operations and Business Development teams.<br>• Procure necessary parts and materials for service work orders to ensure timely completion.<br>• Create and dispatch work orders for planned maintenance and service tasks.<br>• Oversee monthly maintenance accounts, maintaining communication with contract customers and subcontractors.<br>• Monitor technician check-ins and check-outs in compliance with company safety policies, reporting any discrepancies.<br>• Develop and maintain customer satisfaction follow-up procedures, providing feedback to senior management.<br>• Generate reports to track service and project metrics effectively.<br>• Provide service quotes to customers in collaboration with the Service Supervisor.
<p>We are looking for a dedicated <strong>PART TIME </strong>Sales Assistant to join our team in Covina, California. This is a Contract position ideal for individuals passionate about customer service and retail sales. The role involves interacting with customers, managing transactions, and supporting the operations of a nonprofit retail shop.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers with purchases and provide exceptional service to ensure a positive shopping experience.</p><p>• Handle cash transactions accurately and efficiently, maintaining proper records.</p><p>• Perform data entry tasks to support inventory and sales tracking.</p><p>• Manage incoming donations, ensuring proper organization and processing.</p><p>• Maintain a clean and organized shop environment to enhance customer experience.</p><p>• Collaborate with team members to meet sales goals and operational objectives.</p><p>• Provide information about products and services offered by the nonprofit organization.</p><p>• Address customer inquiries and resolve issues promptly and professionally.</p><p>• Support the implementation of shop policies and procedures to ensure smooth operations.</p>
Robert Half has an excellent career opportunity for an articulate, highly skilled Human Resources Assistant supporting a client-based Ann Arbor MI in the Hospitality industry. This position is based in a dynamic and fast-paced environment. All candidates will be required to take a typing test. Must be able to work 8:30am - 5:30pm. This role is mainly on-site Monday-Thursday and will be remote on Fridays. Pay up to $21/hr. <br><br>Summary: This position is responsible for supporting all team members regarding general Human Resources and Payroll inquiries via telephone, chat, and email. This position will take necessary investigative measures to assist the caller in resolving the issue. This position requires strong communication skills, the ability to adhere to company policy and procedures, and the ability to multi-task.<br><br>RESPONSIBILITIES AND DUTIES as the Human Resources Assistant:<br><br>Act as first point of telephone and email contact for all 14,000+ corporate team members regarding general Human Resources and Payroll inquiries.<br>• Answer incoming calls from all team members within agreed SLA.<br>• Respond and resolve e-mails within written SLA. Triage the incoming e-mails between Level 1, Level 2, Benefits, and Payroll.<br>• Document each call and e-mail into call tracking software, by subject, call type, and priority.<br>• Answer inquiries and troubleshoots cases based on department SOPs and legal guidelines.<br>• Use Peoplesoft, Pulse, and ServiceNow resources to investigate the situation based on details provided by the team member and within our systems of record.<br>• If a case cannot be resolved at first point of contact, make an assignment for the correct department and escalate, or provide the caller with the correct contact information to assist in resolving their inquiry.<br>Enter employee data into Pulse (Store POS system and employee record database)<br>• Manage alert for employee data entry transactions in Pulse. Complete necessary updates to Pulse based on priority assigned.<br>• Escalate unverified Pulse issues to Level 2.<br><br>Process Leave of Absence cases<br>• Create tickets from enquiries or form completions within Service Now for the LOA specialist to process<br>• Send out packets and leave updates to team members and HRBPs<br>• Provide updates, benefits information, and contact information to team members on a leave of absence, when needed.<br><br>Improving existing processes<br>• Actively giving feedback on creating or improving current processes.<br>• Documenting processes that can be improved on.<br><br>Complete ad-hoc projects<br>• Participate in HR initiatives on a project basis<br>• Review project work with HR-Operations Management and identify efficiencies learned<br>• Communicate progress on project work to HR-Operations Management<br><br>QUALIFICATIONS<br>• Associate degree or equivalent work experience.<br>• 2+ years support HR in some capacity is a must<br>• Excellent phone communication skills<br>• Solid written communication skills<br>• Must have a strong customer service focus<br>• Attention to detail<br>• Bilingual in English/Spanish preferred<br>• Knowledge of human resources and/or payroll processes is a plus
We are looking for a dedicated Collections Specialist to join our team in Louisville, Kentucky. In this role, you will manage a variety of accounting tasks focused on collections while providing exceptional customer service and maintaining accuracy in financial processes. This position requires strong communication skills and the ability to resolve customer account issues efficiently.<br><br>Responsibilities:<br>• Initiate and manage collection calls to customers with overdue accounts to ensure timely payments.<br>• Investigate and resolve billing discrepancies by reviewing payment histories and collaborating with sales teams.<br>• Provide regular updates to leadership on account statuses, cash flow projections, and problematic accounts.<br>• Partner with outside sales representatives to address and resolve customer collection concerns.<br>• Respond to incoming customer and sales inquiries, offering clear and effective solutions.<br>• Perform additional duties as assigned to support the collections team and organizational goals.
We are looking for a Front Desk Coordinator to join our team on a contract basis in Boston, Massachusetts. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth and efficient front desk operations. This position is ideal for someone with strong communication skills and the ability to manage multiple tasks in a dynamic real estate environment.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and staff in a courteous and attentive manner.<br>• Manage and operate a multi-line phone system, including answering inbound calls and directing them appropriately.<br>• Provide concierge-style services to support client and guest needs.<br>• Handle administrative tasks such as scheduling appointments and maintaining front desk records.<br>• Ensure the reception area remains organized, clean, and welcoming.<br>• Respond promptly to inquiries and resolve any issues related to front desk operations.<br>• Coordinate communication between departments to ensure seamless operations.<br>• Monitor and distribute incoming mail and packages.<br>• Uphold company policies and procedures while delivering exceptional customer service.
<p>Robert Half is representing a client in search of a Service Coordinator to join their property management division. The ideal candidate is dependable, detail-oriented, and a self-starter, with excellent customer service skills and the ability to collaboratively support the property management team. To learn more about this role, please call Melissa Tree at 808.452.0254. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer tenant service calls and dispatch service personnel as instructed by the Property Manager.</li><li>Organize, file, and maintain property-related documentation, such as Certificates of Insurance (COIs), lease agreements, and expense documents, in electronic storage systems.</li><li>Assist with property inspections and maintain follow-up records to address unresolved issues promptly.</li><li>Track tenant service requests, ensure completion, and monitor service response times.</li><li>Aid in budgeting and reforecasting by organizing vendor contracts, cost histories, and service-related logs.</li><li>Support capital improvement planning by updating project schedules and timelines.</li><li>Monitor recurring expenses, follow up on missing invoices, and track related activities.</li><li>Update and manage relevant databases, including mailing lists, tenant contacts, and client details.</li><li>Draft, distribute, and manage correspondence, reports, and other property-related documents.</li><li>Track critical property deadlines, such as tax filings, permits, and compliance testing (e.g., fire alarms, elevators).</li><li>Coordinate with vendors, utility providers, and tenants to address issues and maintain relationships.</li><li>Manage certificates of insurance and other key documents, including lease summaries.</li><li>Assist with rent collection, minor account discrepancies, and tenant relations.</li><li>Facilitate the bid process for contracted services.</li><li>Work on special projects under the direction of the Property Manager.</li><li>Liaise with building staff and contractors, such as janitorial, security, and landscaping service providers.</li><li>Calculate utility chargeback amounts based on sub-meter readings.</li><li>Compile and organize reports for distribution.</li><li>Handle other duties as assigned by the Property Manager.</li></ul><p><br></p>
<p>We are looking for an organized and proactive Dispatcher to join our team in Lansing, Michigan. In this Contract role, you will play a key part in ensuring smooth operations by managing communication systems and coordinating transportation services. This position requires excellent multitasking skills and a strong commitment to customer service. This is a 100% onsite role, a split shift, 6am-9am and 2pm-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate transportation schedules to ensure timely and efficient service delivery.</p><p>• Operate multi-line phone systems and two-way radios to manage communications effectively.</p><p>• Respond promptly to inquiries from public schools and other stakeholders, providing accurate and helpful information.</p><p>• Monitor and track the status of transportation vehicles, ensuring adherence to schedules.</p><p>• Address and resolve customer service issues with professionalism and empathy.</p><p>• Maintain detailed records of dispatch activities and transportation logs.</p><p>• Collaborate with drivers and other team members to address operational challenges.</p><p>• Ensure compliance with company policies and safety regulations during all dispatch activities.</p><p>• Communicate updates and changes in schedules to relevant parties in a timely manner.</p>
<p>The <strong>Client Experience Associate</strong> is a critical role responsible for delivering exceptional, real-time support to Old Republic’s clients by resolving inquiries efficiently and ensuring client satisfaction. This position requires a detail oriented who can manage communications effectively across various channels while adhering to service level agreements. This role will be hybrid/remote once hired as a permanent employee. </p><p><br></p><p><strong>Key Responsibilities:</strong> </p><p><br></p><p>Serve as the primary point of contact for client inquiries via email, phone, and shared communication tools. Monitor and manage shared email folders, responding promptly to inquiries and collaborating with other operational units for resolution. Track and document client inquiries using standardized codes and notations within internal systems to report on inquiry trends. Handle operational functions such as order entry, scheduling requests, file cancellations, CPL submissions, and transactional certificates. Manage a task queue to ensure timely inquiry resolutions, meeting or exceeding SLAs and established turn times. Proactively review reports for scorecarding, service level checks, and client communications. Maintain consistent attendance, including participating in mandatory compliance training sessions and after-hours company events when required. Communicate professionally and collaborate effectively with management, colleagues, vendors, and clients through various mediums (in-person, email, phone, video conferencing). Uphold company policies and demonstrate responsiveness, flexibility, and professionalism in all interactions. Perform other duties and responsibilities as assigned. Qualifications: Ability to work permanent, Monday through Friday, with potential for overtime as requested by management. Dependable, punctual, and capable of engaging in tasks that may require physical presence in the office or attendance at external events. Strong organizational skills, attention to detail, and a customer-focused attitude. Demonstrated ability to handle inquiries with courtesy, professionalism, and proactive follow-up. Ideal Candidate Attributes: A collaborative and adaptable team player who can accept constructive feedback and direction. Proficiency in task management systems, communication channels, and relevant technologies. Knowledge of pertinent operational processes and regulatory requirements is preferred.</p>
We are looking for a highly motivated Logistics Clerk to join our team in Phoenix, Arizona. In this role, you will serve as a key point of contact for both internal and external customers, ensuring seamless execution of commercial and military repair orders. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment while honing your customer service and logistical expertise.<br><br>Responsibilities:<br>• Process a high volume of daily computer transactions, managing up to 150+ orders efficiently.<br>• Communicate effectively with internal and external customers to address inquiries and resolve issues.<br>• Administer repair orders by acknowledging, quoting, invoicing, and managing all related activities.<br>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.<br>• Monitor and manage warranty claims, determining their validity and appropriate disposition.<br>• Proactively mitigate risks related to on-time delivery and financial penalties by maintaining service levels.<br>• Ensure adherence to global trade compliance regulations throughout all processes.<br>• Prepare and process financial documents, including invoices and purchase orders.<br>• Collaborate with suppliers and other stakeholders to meet customer expectations.<br>• Utilize SAP R/3 and other systems to streamline operations and maintain accurate records.
We are looking for a Workplace Experience Ambassador to join our team in New York, NY on a contract basis. In this role, you will be responsible for ensuring that building spaces are optimally prepared and maintained to create a seamless experience for employees and visitors. This position involves providing exceptional customer service and collaborating with various teams to support day-to-day operations and events.<br><br>Responsibilities:<br>• Deliver outstanding customer service to both internal employees and external visitors, addressing their needs promptly and professionally.<br>• Oversee front-of-house services, including greeting guests and directing inquiries to appropriate contacts.<br>• Coordinate and execute physical setups for events and meetings, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with facilities teams to support additional services as needed to enhance workplace functionality.<br>• Ensure reception areas and common spaces are well-maintained and welcoming.<br>• Act as a liaison between teams to ensure effective communication and coordination.<br>• Assist in catering arrangements and hospitality services for events.<br>• Proactively identify and resolve issues to improve workplace operations.
<p><strong>This is a long-term contract role - 100% On-Site near San Ramon, CA</strong></p><p>We are looking for an experienced Senior HR Business Partner for a long-term contract opportunity, where you will play a pivotal role in supporting and guiding organizational members on HR best practices, labor relations, compliance, and fostering growth and development. The ideal candidate will possess strong expertise in union environments and collective bargaining.</p><p><br></p><p>Responsibilities:</p><p>• Interpret and enforce collective bargaining agreements (CBAs) while advising members on wage schedules, fringe benefits, and contract language.</p><p>• Provide negotiation support, including gathering member feedback, preparing surveys, analyzing economic data, and drafting proposals related to wages, benefits, and working conditions.</p><p>• Assist member companies in resolving grievances and disputes by offering guidance, coordinating with union representatives, legal counsel, and trust fund administrators, and tracking outcomes to identify trends and training needs.</p><p>• Develop and deliver training programs for member contractors on topics such as compliance, workplace communication, harassment prevention, safety protocols, and supervisory skills.</p><p>• Ensure regulatory compliance with federal and California employment laws, prevailing wage statutes, and industry-specific requirements.</p><p>• Offer HR consulting services to members, covering recruitment, onboarding, performance management, compensation, and benefits administration.</p><p>• Collaborate with leadership to disseminate HR-related updates through newsletters, websites, and social media channels.</p><p>• Lead internal HR operations by managing recruitment, onboarding processes, benefits administration, performance reviews, and staff development for the organization itself.</p><p>• Monitor labor relations trends and integrate findings into educational seminars that promote strong labor-management collaboration.</p>
<p>We are looking for a Workplace Experience Coordinator to join our team on a contract basis in San Francisco, CA. In this role, you will be responsible for ensuring smooth workplace operations by managing office services, coordinating events, and providing exceptional customer service. This is an on-site position where you will collaborate with vendors, employees, and management to maintain a detail-oriented and welcoming environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors, issue passes, and ensure adherence to security protocols.</p><p>• Organize and oversee on-site events, including reserving spaces, setting up, and breaking down event areas.</p><p>• Respond to inquiries and complaints from employees and guests, offering solutions with a customer-focused approach.</p><p>• Coordinate with vendors to manage services such as janitorial work, maintenance, and office supplies.</p><p>• Handle workplace services, including mail distribution, supply inventory, and onboarding processes.</p><p>• Arrange and confirm recreational and business activities for employees and guests.</p><p>• Follow safety and emergency procedures, notifying appropriate personnel when necessary.</p><p>• Assist with budget-related tasks and procurement processes as needed.</p><p>• Prepare and deliver presentations to groups of various sizes.</p><p>• Communicate detailed information effectively within the team and execute tasks based on manager-provided directions.</p>
We are looking for a dedicated and skilled Service Coordinator to manage scheduling and resource planning for a dynamic team in Roseville, California. This role is essential in ensuring efficient service request management and involves dispatching technicians, coordinating schedules, and providing exceptional support to clients. As a long-term contract position, this opportunity offers stability and the chance to contribute to a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Triage incoming calls and inquiries from customers to ensure prompt response and resolution.<br>• Assign and schedule service requests effectively, coordinating with technicians and internal teams.<br>• Monitor and manage the progress of service orders throughout their lifecycle, including creation, editing, completion, and invoicing.<br>• Reconcile monthly reports and maintain accurate records for internal processes.<br>• Collaborate closely with Branch Procurement Specialists to optimize resource and project planning.<br>• Demonstrate adherence to company values in all interactions and duties.<br>• Utilize Microsoft 365 and CRM platforms to manage scheduling and documentation.<br>• Perform additional service coordination tasks as needed to support operational goals.
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We are looking for a Call Center Specialist to join our team in Las Vegas, Nevada. In this Contract-to-permanent position, you will play a critical role in delivering exceptional customer service to our clients. This role is ideal for someone with strong communication skills and the ability to work in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing inquiries, troubleshooting issues, processing orders, and offering technical solutions.</p><p>• Accurately document customer interactions and maintain up-to-date records in the system.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a rotating weekend schedule to ensure consistent customer support availability.</p><p>• Utilize customer service software and tools effectively to enhance the customer experience.</p><p>• Demonstrate a commitment to delivering superior service and maintaining an attentive and meticulous demeanor in all interactions.</p><p>• Follow company policies and procedures to achieve key performance metrics and uphold service standards.</p><p>• Attend and actively engage in the comprehensive training program to build skills and knowledge required for the role.</p><p>• Contribute to a positive team environment by sharing insights and supporting colleagues.</p><p>• Adapt to high-volume call center operations and handle multiple customer interactions efficiently.</p>
<p> Robert Half is seeking a <strong>Bilingual Spanish Call Center Specialist</strong> to support a help-line for our client. This role is vital for providing consistent, empathetic, and efficient service to callers, ensuring their needs are met promptly and professionally.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide outstanding customer service to callers in both Spanish and English, maintaining professionalism and empathy at all times.</li><li>Assist inbound callers with inquiries, troubleshooting requests, and resolving issues according to defined protocols.</li><li>Accurately document interactions and maintain records in a help desk or call management system.</li><li>Deliver accurate information about services, policies, or procedures, tailoring responses to fit the needs of diverse callers.</li><li>Escalate complex issues or emergencies to appropriate personnel for further resolution.</li><li>Collaborate with team members across shifts to ensure seamless handoff and continuity of care for active cases.</li><li>Stay informed of updates or changes in company procedures to provide accurate, up-to-date information to callers.</li><li>Adhere to performance metrics, including response time, call quality, and issue resolution rates.</li></ul><p><br></p>
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
