<p>We are looking for a motivated and detail-oriented professional to join our team in Stamford, Connecticut as an Associate of Alternative Investments. This entry-level role offers an excellent opportunity to gain valuable experience in financial services, particularly in private equity and alternative investments, while supporting client service and operational functions. If you are eager to learn, enjoy problem-solving, and aspire to grow in a dynamic environment, this position is an ideal fit.</p><p><br></p><p>Responsibilities:</p><p>• Address client inquiries regarding account changes, transactions, tax documentation, and investor servicing.</p><p>• Process subscription and redemption requests, transfers, and account updates, including changes of address, advisor updates, estate and beneficiary transfers, and registration changes</p><p>• Collaborate with marketing and operations teams to maintain and update forms, applications, and communication materials.</p><p>• Ensure timely and accurate processing of client transactions within strict monthly and quarterly deadlines.</p><p>• Provide guidance on account-related concerns such as asset transfers, registration updates, and tax form availability.</p><p>• Assist in resolving client issues efficiently while maintaining high standards of service.</p><p>• Support the implementation and improvement of workflow processes to enhance operational effectiveness.</p>
<ul><li><strong>Position: BILINGUAL Collections Specialist (Contract Role)</strong></li><li><strong>Location: </strong>1900 E. ELMS RD, SUITE 200, KILLEEN, Texas, 76542, United States</li><li><strong>TYPE: 100% ONSITE </strong></li><li><strong>Required Experience: 2-3 years</strong></li><li><strong>Hourly Pay: $20 - $22 per hour</strong></li><li><strong>REQUIREMENTS: MUST BE BILINGUAL in SPANISH and ENGLISH</strong> </li></ul><p>Job purpose</p><p>M-F 8:30-5:30</p><p> </p><p>Job Description:</p><p>• Minimize delinquent debt through appropriate telephone collection activities.</p><p>• Develop and improve customer relations and provide exceptional service to all customers both in person and over the phone.</p><p>• Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.</p><p>• Minimize delinquent debt by calling customers and collecting on past-due accounts.</p><p>• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. (this would need a waiver to be signed for any candidate that was going to accept cash payments)</p><p>• Comply with all company policies and all State and Federal lending regulations; title recording and maintain report.</p><p>• Data entry of loan application and documents.</p><p>• Other duties as assigned by leadership, including filing, organizing, and other clerical work.</p><p> </p><p>Minimum Qualifications:</p><p>• Prior Collections Experience</p><p>• High School Diploma or Equivalent</p><p>• Prior customer service experience in either a sales/retail environment or cash management environment.</p><p>• Must pass a criminal background check.</p><p>• Cash handling; computer skills; customer service skills</p><p>• Call center experience</p><p>• Experience in a public-facing position.</p><p>• Experience in the consumer finance industry.</p><p> </p><p> </p>
We are looking for an experienced Sr. Public Tax Manager to join our team in Tulsa, Oklahoma. This contract-to-permanent position offers the opportunity to manage a diverse portfolio of clients while providing expert tax consulting services. The role is ideal for an experienced and detail-oriented individual ready to take on leadership responsibilities within a collaborative and dynamic office environment.<br><br>Responsibilities:<br>• Lead tax preparation and planning for individual, corporate, and sales tax returns, ensuring accuracy and compliance with regulations.<br>• Provide strategic consulting services to clients, including hotels, real estate firms, and other large businesses.<br>• Utilize tax software tools such as LaCerte, QuickBooks, and Excel to streamline processes and deliver high-quality results.<br>• Collaborate with partners and accounting staff to manage client relationships and address complex tax issues.<br>• Supervise and mentor entry-level team members, fostering growth and development.<br>• Handle heavy workloads during tax season, including overtime hours, to meet critical deadlines.<br>• Maintain up-to-date knowledge of tax laws and regulations to provide informed guidance to clients.<br>• Prepare detailed reports and financial documents to support tax filings and audits.<br>• Participate in office-wide initiatives, including Friday lunches and seasonal team events.<br>• Ensure seamless transition of responsibilities from retiring team members, maintaining service quality for established clients.
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This is a long-term contract position offering a hybrid work schedule, combining in-office and remote work. The role focuses on delivering exceptional customer service, resolving financial discrepancies, and ensuring compliance with regulatory standards while minimizing risk to the organization.<br><br>Responsibilities:<br>• Resolve returned items from banks promptly and accurately, ensuring quality service for both internal and external clients.<br>• Educate clients, branches, and product teams on resolution processes, offering alternative service options when applicable.<br>• Develop and maintain a working knowledge of Paychex products and systems, including Taxpay, Direct Deposit, Readychex, Garnishments, 401k, Workers Compensation, Health Benefits, and Debit Card Advantage.<br>• Research and address product or service issues raised by clients and field teams, managing objections and recovering lost revenue.<br>• Collaborate with mentors to handle daily payment and payroll hold reports, ensuring timely and accurate updates to prevent penalties or service disruptions.<br>• Meet daily call requirements as forecasted to maintain service standards.<br>• Evaluate client accounts to determine their eligibility for services and mitigate organizational risks.<br>• Follow department policies and procedures to ensure compliance with company standards.<br>• Participate in ongoing training sessions to enhance skills and stay updated on industry practices.<br>• Adhere to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
We are looking for an experienced AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract-to-permanent position offers a dynamic opportunity to manage accounts receivable and collections while fostering strong customer relationships. The role requires a proactive individual who can balance customer service excellence with corporate financial objectives.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and ensure timely follow-up on overdue invoices.<br>• Investigate and resolve disputes, complaints, and payment discrepancies efficiently.<br>• Respond promptly to inquiries from both internal teams and external customers.<br>• Collaborate daily with Customer Service and Sales teams to address account issues.<br>• Build and maintain positive relationships with key customers to support collections efforts.<br>• Document collection activities and maintain organized records within the company’s collection system.<br>• Identify and escalate high-risk accounts or uncollectible receivables to management.<br>• Review account statuses daily to approve or hold orders based on credit analysis.<br>• Track credit limits and payment terms, recommending adjustments when necessary.<br>• Support management in implementing process improvements and completing ad-hoc reports.
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This long-term contract position offers an opportunity to play a critical role in managing collections, resolving financial discrepancies, and ensuring compliance with industry standards. The ideal candidate will have strong problem-solving skills and a passion for delivering exceptional customer service.<br><br>Responsibilities:<br>• Address and resolve bank-returned items promptly and accurately.<br>• Provide outstanding customer service to both internal and external stakeholders while minimizing company risk.<br>• Educate clients and branches on resolution processes and alternative service options.<br>• Develop a solid understanding of company products such as Taxpay, Direct Deposit, Readychex, Garnishments, and 401k plans to make informed decisions.<br>• Investigate and resolve product and service issues, ensuring lost revenue recovery through established guidelines.<br>• Collaborate with mentors to manage daily payment and payroll hold reports, ensuring timely updates to prevent penalties or service disruptions.<br>• Meet daily call requirements and adhere to department policies and procedures for compliance.<br>• Assess client accounts to determine approved services and mitigate risks to the company.<br>• Participate in ongoing training to enhance expertise and ensure adherence to regulatory standards such as the Fair Debt Collections Practices Act.<br>• Maintain accuracy in all tasks, including research and documentation, to uphold service quality.
We are looking for a detail-oriented Administrative Assistant to provide essential support to our team in Norfolk, Virginia. This long-term contract position is ideal for an individual with strong organizational skills who thrives in a dynamic, fast-paced environment. The role requires excellent communication abilities and a commitment to delivering superior customer service.<br><br>Responsibilities:<br>• Deliver administrative and clerical support to staff, ensuring smooth daily operations.<br>• Process eVA purchase order transactions efficiently and accurately.<br>• Respond to inquiries from external customers and direct them to appropriate team members when necessary.<br>• Manage incoming mail, time-stamp documents, and distribute bids promptly.<br>• Create reports and correspondence using computer software, either independently or under supervisor guidance.<br>• Maintain a well-organized office environment by adhering to current business practices and procedures.<br>• Utilize Microsoft Office Suite tools, including Word, Excel, PowerPoint, and Outlook, to complete tasks effectively.<br>• Assist with data entry and email correspondence in a timely and organized manner.<br>• Handle inbound and outbound calls with a focus on delivering superior customer service.<br>• Collaborate with team members to ensure efficient workflow and address operational needs.
We are looking for a detail-oriented Customer Account Coordinator to join our team on a contract basis in Boca Raton, Florida. This role involves managing the full cycle of order processing for Global Accounts while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment, possess strong technical skills, and demonstrate excellent communication abilities.<br><br>Responsibilities:<br>• Manage product listings, pricing updates, and order flows on the Shopify B2B platform, ensuring accuracy and resolving any errors to enhance customer satisfaction.<br>• Provide dedicated support to Global Accounts across multiple regions, ensuring seamless communication and service.<br>• Process orders in accordance with account-specific shipping schedules and vendor compliance requirements.<br>• Maintain organized workflows to consistently meet customer shipping deadlines.<br>• Monitor shipment statuses, review daily reports, and proactively address non-conformances to maintain high performance standards.<br>• Collaborate with internal teams to resolve customer inquiries and improve process efficiency.<br>• Generate and analyze reports using Microsoft Excel, including pivot tables, to track order metrics and performance.<br>• Ensure all tasks are executed to meet contractual obligations and business objectives.<br>• Perform additional duties as assigned to support broader team initiatives.
We are looking for a dedicated Tax Services Specialist to join our team in Rochester, New York. This long-term contract role requires an individual who excels in delivering exceptional customer service, possesses strong organizational skills, and thrives in a fast-paced environment. As a key contributor, you will play a vital role in ensuring timely and accurate tax-related processes while supporting both internal and external clients.<br><br>Responsibilities:<br>• Ensure timely follow-up on outstanding issues to meet service level agreements and resolve client concerns.<br>• Build and maintain a comprehensive understanding of company policies, procedures, and tax-related products.<br>• Organize and prioritize daily tasks with a focus on time-sensitive responsibilities.<br>• Handle diverse assignments, including payment processing, tax filings, account registrations, tax notice resolution, and data verification.<br>• Utilize systems such as Oracle, MasterTax, Prism, Salesforce, ClientSpace, and Microsoft Office to complete tasks efficiently.<br>• Research and resolve tax notices and discrepancies with accuracy and attention to detail.<br>• Uphold company values of integrity, accountability, service, and innovation in all interactions.<br>• Create and maintain spreadsheets to support data analysis and documentation needs.<br>• Provide exceptional customer support and address inquiries promptly.<br>• Perform additional responsibilities as assigned to support team objectives.
<p>About the Role</p><p>We are seeking detail-oriented, customer-focused Associate Operations Coordinators to join our team in Oklahoma City. In this role, you’ll be responsible for executing essential operational tasks to ensure smooth shipment coordination and top-tier customer satisfaction. This is an excellent opportunity for individuals with customer service experience who are eager to grow in a fast-paced logistics environment.</p><p>Key Responsibilities</p><ul><li>Execute shipment coordination tasks, including creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing shipments, entering events, and invoicing.</li><li>Monitor task boards and email accounts to promptly respond to customer and carrier requests.</li><li>Document events in accordance with standard operating procedures (SOPs) and escalate issues when required.</li><li>Validate and maintain the accuracy of load data in systems according to company and customer standards.</li><li>Follow through on customer and carrier requests to ensure resolution and satisfaction.</li><li>Collaborate with team members to meet operational and quality standards.</li><li>Perform additional duties as assigned, in alignment with team and country-specific requirements.</li></ul>
<p>We are looking for an experienced Event Manager to join our team in Chicago, Illinois, on a long-term contract basis. In this role, you will oversee corporate events, ensuring smooth execution and exceptional guest experiences. This position requires strong organizational skills, adaptability, and the ability to manage diverse aspects of event planning and coordination.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of corporate events, ensuring all logistical and operational aspects are managed effectively.</p><p>• Coordinate with catering services to arrange and manage food and beverage needs during events.</p><p>• Oversee room setups, including arranging furniture and ensuring venue readiness.</p><p>• Build and maintain strong relationships with members and partners, addressing their needs with attention to detail.</p><p>• Manage audio-visual requirements, including preparing slide decks and ensuring technical setups run smoothly.</p><p>• Collaborate with the Corporate Events team to ensure seamless communication and execution of event plans.</p><p>• Provide day-of support, including guest check-ins, printing name badges, and addressing any immediate concerns.</p><p>• Utilize tools such as Office Suite, Teams, and event management platforms to streamline planning and operations.</p><p>• Contribute to business development efforts by identifying opportunities for growth and partner engagement.</p><p>• Ensure compliance with dress codes and high standards during events.</p>
<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
<p>Are you a personable detail oriented individual with excellent communication skills and the ability to keep an office running smoothly? Robert Half is seeking dynamic Front Desk Coordinators for ongoing opportunities with our clients in various industries. If you thrive in a customer-facing environment and enjoy being the first point of contact for an organization, we want to connect with you! </p><p> Key Responsibilities: Reception Duties: Greet visitors and clients with a warm, detail oriented demeanor, ensuring they feel welcomed and attended to. Inbound Communication Handling: Answer and direct incoming calls, emails, and inquiries promptly while ensuring clarity and accuracy. Scheduling: Manage appointment calendars for staff and leadership, ensuring seamless scheduling and meeting coordination. Office Management: Assist with office supply ordering, tracking inventory, and vendor coordination to support smooth operations. Document Handling: Manage and organize correspondence, paperwork, and scheduling systems with precision and attention to detail. Customer Service Support: Work closely with internal teams to relay information and resolve customer requests efficiently. Administrative Support: Provide general administrative assistance such as filing, data entry, or special projects as needed.</p>
We are looking for a motivated and dynamic Sales Assistant to join our team in Stockton, California. In this Contract-to-Permanent position, you will play a key role in connecting with potential clients, showcasing our products and services, and building strong relationships with merchant clients. This is an excellent opportunity for someone who thrives in a fast-paced sales environment and is eager to grow professionally.<br><br>Responsibilities:<br>• Present and explain the costs and benefits of our services to potential merchant clients in a clear and engaging manner.<br>• Guide clients through the application process, ensuring a smooth and positive experience.<br>• Maintain ongoing relationships with clients after sign-up to encourage satisfaction and secure referrals.<br>• Generate leads through social media platforms and online research to expand your client base.<br>• Create personalized sales pitches that effectively address client needs and objections.<br>• Regularly provide updates and reports on sales activities and progress as requested by management.<br>• Meet and exceed daily and monthly sales targets established by your manager.<br>• Stay informed about industry trends and adapt to changes to better serve clients and improve sales strategies.<br>• Communicate effectively with your manager and adhere to company policies and standards.<br>• Uphold professionalism, integrity, and respect in all client interactions and sales activities.
<p>We are looking for a Client Scheduling Coordinator to join our team. In this role, you will play a key part in managing appointment scheduling processes while ensuring excellent customer service and collaboration with business partners. This is a long-term contract position with a structured schedule and opportunities for weekend work based on workload.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and maintain efficient scheduling processes to meet the needs of clients and business partners.</p><p>• Address customer inquiries promptly, ensuring responses are provided within 24 hours.</p><p>• Monitor and analyze scheduling trends, reporting availability issues and concerns to leadership on a monthly basis.</p><p>• Utilize department resources effectively to complete tasks with attention to detail and accuracy.</p><p>• Provide clear and proactive communication to address scheduling needs and resolve concerns.</p><p>• Support initial training efforts to strengthen technical skills and ensure proficiency in scheduling systems.</p><p>• Collaborate with team members and leadership to optimize scheduling workflows.</p><p>• Adjust to rotational shifts, including occasional weekend hours, as required by business needs.</p>
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
<p>Hybrid Monday and Friday work remotely </p><p><br></p><p>Responsibilities:</p><p>• Manage customer accounts by addressing inquiries, resolving complaints, and ensuring high-quality service.</p><p>• Handle escalated issues, including executive-level complaints and matters raised by media or legal representatives.</p><p>• Collaborate with vendor partners and internal teams to resolve customer concerns effectively.</p><p>• Process claims, invoices, and enrollment requests with accuracy and efficiency.</p><p>• Ensure consistent and timely billing and fulfillment for customers.</p><p>• Support onboarding processes and validate account information to maintain accuracy.</p><p>• Address issues escalated to regulatory bodies such as the Public Service Commission with professionalism.</p><p>• Maintain strong communication with suppliers and business units to ensure smooth operations.</p><p>• Follow established procedures and guidelines to meet organizational standards.</p><p>• Provide exceptional customer support under direct supervision while adhering to company policies.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Cleveland, Ohio. This role is ideal for someone who thrives in a fast-paced environment and is passionate about maintaining accurate financial records while providing excellent customer service. The position requires a commitment of 12-24 hours per week, with in-person work scheduled from Tuesday to Thursday.<br><br>Responsibilities:<br>• Process and post cash receipts accurately and in a timely manner.<br>• Review customer accounts to ensure proper cleanup and reconciliation.<br>• Investigate discrepancies such as short payments and escalate issues to appropriate team members.<br>• Prepare and send account statements to customers regularly.<br>• Conduct customer service calls to address account-related inquiries and resolve issues.<br>• Utilize technology efficiently to manage accounts and financial data.<br>• Maintain focus and productivity to meet deadlines and organizational goals.<br>• Collaborate with team members to support collections and billing activities.<br>• Work with Dynamics software, if applicable, to streamline processes.
We are looking for a skilled and detail-oriented Tax Staff team member to join our team in Los Angeles, California. As part of a boutique firm known for its personalized approach to tax services, you will play a key role in preparing and reviewing tax returns while providing exceptional service to clients. This position offers a fully remote work environment and opportunities for career growth in a collaborative and supportive setting.<br><br>Responsibilities:<br>• Prepare and review tax returns, including individual (Form 1040), S corporation (Form 1120S), and partnership (Form 1065) filings.<br>• Review work completed by less experienced staff members and provide constructive feedback to ensure accuracy and compliance.<br>• Conduct in-depth research on complex tax issues and develop effective solutions tailored to client needs.<br>• Communicate directly with clients to address tax-related questions, planning opportunities, and compliance updates.<br>• Assist in year-round tax planning and advisory services to help clients optimize their financial strategies.<br>• Stay informed about evolving tax laws, regulations, and best practices to ensure compliance and deliver high-quality service.<br>• Collaborate with partners and team members to maintain a high level of client satisfaction.
We are looking for a dedicated and detail-oriented Receptionist to join our team in Milwaukee, Wisconsin. In this long-term contract position, you will serve as the first point of contact for visitors and callers, ensuring exceptional customer service and efficient administrative support. If you are detail-oriented and thrive in a dynamic environment, this role is an excellent opportunity to showcase your organizational and communication skills.<br><br>Responsibilities:<br>• Greet visitors warmly and direct them to the appropriate departments or staff members.<br>• Answer and manage a multi-line phone system, providing accurate information about the organization’s services and departments.<br>• Maintain a clean and organized reception area to uphold a welcoming image.<br>• Assist with administrative tasks such as scheduling appointments, managing records, and handling correspondence.<br>• Organize and file documents to ensure easy access to important information.<br>• Process data entry tasks with accuracy and attention to detail.<br>• Coordinate email communication and respond promptly to inquiries.<br>• Support the team by utilizing Microsoft Office tools, including Word, Excel, and Outlook.<br>• Handle scheduling responsibilities to ensure smooth operations.<br>• Foster positive interactions with visitors, callers, and team members through excellent interpersonal skills.
<p>We are looking for an experienced Tax Staff member to join a leading financial services firm . This role is ideal for someone passionate about tax work in public accounting but seeking a balanced approach to working hours. As a key member of the team, you will play an integral role in providing exceptional tax services and strategies to clients while staying informed about the latest tax legislation.</p><p><br></p><p>Responsibilities:</p><p>• Support the preparation and review of financial statements to ensure accuracy and compliance.</p><p>• Assist clients in navigating federal and state tax audits, including negotiating favorable tax positions.</p><p>• Develop and implement tax planning strategies tailored to client needs, while identifying opportunities for additional services.</p><p>• Deliver timely, high-quality service that consistently exceeds client expectations.</p><p>• Address client inquiries and resolve concerns proactively, escalating issues when necessary.</p><p>• Conduct workshops and presentations for clients and prospects on topics such as retirement tax strategies, basic tax planning, and legislative updates.</p><p>• Stay informed on evolving tax laws and assess their implications for clients’ financial and retirement plans.</p>
We are looking for a meticulous Dispatcher to join our team in Eden Prairie, Minnesota. This is a Contract position within the healthcare industry, where you will play a key role in managing and coordinating service requests. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational skills.<br><br>Responsibilities:<br>• Create and manage service tickets using internal systems, ensuring accuracy and timely processing.<br>• Modify existing orders and generate new ones to meet operational needs.<br>• Collaborate with team members to address scheduling and dispatching requirements.<br>• Maintain clear and precise communication with stakeholders to ensure seamless service delivery.<br>• Monitor workflow and adjust priorities as needed to meet deadlines.<br>• Document and update records to ensure compliance with company standards.<br>• Support team members with administrative tasks related to dispatching processes.<br>• Identify and resolve service-related issues promptly to maintain customer satisfaction.
Southwest distribution company is hiring a Sales Support Lead. Will oversee and train two in Customer Service and partner closely with Sales, Accounting and Operations. Looking for a customer focused individual, who will bring expertise and process improvement to the department. Must have 3+ years in Customer Service or Inside sales support, ideally business to business. Will be responsible for reaching out to existing clients and improving the sales and customer experience. Must have strong communication, and experience processing customer orders from beginning to end. Degree is a plus.
We are looking for a Warranty Technician to join our team in Lowell, Michigan, on a long-term contract basis. This role offers a hybrid work schedule, allowing you to balance three days in the office and two days working remotely. As a key team member, you will contribute to ensuring warranty claims are efficiently managed while providing exceptional technical support and customer service.<br><br>Responsibilities:<br>• Process and evaluate warranty claims, ensuring accuracy and compliance with company policies.<br>• Provide technical support to customers and internal teams, resolving issues related to warranty and product functionality.<br>• Utilize ERP systems and databases to track, analyze, and manage warranty data effectively.<br>• Collaborate with engineering and product management teams to address warranty-related concerns and drive improvements.<br>• Review and analyze product quality issues to identify trends and recommend corrective actions.<br>• Train customers and team members on warranty processes and tools, fostering understanding and efficient usage.<br>• Prepare detailed reports and presentations using Microsoft Office Suite tools, including Excel, Word, and PowerPoint.<br>• Coordinate with cross-functional teams to ensure timely resolution of warranty claims and related technical issues.<br>• Implement continuous improvement initiatives to optimize warranty processes and enhance customer satisfaction.<br>• Monitor and maintain CRM systems to track customer interactions and warranty claim statuses.
<p>Hardware Service Technician</p><p>We're looking for a skilled <strong>Hardware Service Technician</strong> to join our team on a <strong>Contract-to-Permanent</strong> basis in <strong>Jacksonville, Florida</strong>. In this role, you'll be responsible for maintaining, repairing, and ensuring the functionality of a variety of hardware systems, including <strong>access controls, audio video (AV), and integrated systems</strong>. You'll provide exceptional support to customers, leveraging your ability to troubleshoot, communicate effectively, and adapt to diverse technical challenges.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist customers in understanding and effectively using hardware systems, including <strong>access control, AV, and integrated solutions</strong>, through clear communication and guidance.</li><li>Perform routine on-site maintenance tasks to ensure all systems are operating at optimal levels.</li><li>Diagnose and repair hardware issues, including identifying and replacing defective components, with a focus on <strong>access controls, AV, and integrated systems</strong>.</li><li>Verify that all systems and components are properly installed, tested, and documented prior to final acceptance.</li><li>Maintain accurate records of service activities, including hours worked, parts used, and tasks completed.</li><li>Ensure effective communication with customers, dispatchers, and the Service Manager to provide seamless service.</li><li>Properly maintain and care for company-assigned vehicles, ensuring they remain clean and in compliance with safety standards.</li><li>Participate in on-call rotations and respond to after-hours service calls as scheduled.</li><li>Train new service team members on hardware products and maintenance techniques.</li></ul><p><br></p>
