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178 results for Member Services jobs
- Middletown, NY
- onsite
- Temporary / Contract
- 18.63 - 19 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
- 2026-11-04T00:00:00Z
- South San Francisco, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p><strong>Customer Service Representative | South San Francisco, CA</strong></p><p><br></p><p><u>Position Description:</u></p><p><br></p><p>Our client in South San Francisco is seeking a customer-focused and detail-oriented <strong>Customer Service Representative</strong> to join their team. This role is responsible for delivering exceptional service by assisting customers via phone, email, text, and in person, while ensuring inquiries are resolved accurately and efficiently.</p><p>The Customer Service Representative will manage incoming customer requests, establish and maintain customer accounts, process payments, update customer information within the CRM system, and address billing and service-related inquiries. This position is ideal for someone who enjoys interacting with customers, thrives in a fast-paced environment, and can balance multiple priorities while maintaining a high level of professionalism.</p><p><br></p><p><u>Key Responsibilities:</u></p><p><br></p><ul><li>Respond to customer inquiries by phone, email, text, and in person</li><li>Handle high-volume inbound customer calls</li><li>Establish and maintain customer accounts</li><li>Process payments and assist with billing inquiries</li><li>Accurately update customer information within CRM systems</li><li>Resolve customer concerns and service issues in a timely manner</li><li>Support general office and administrative functions</li><li>Collaborate with team members to ensure a positive customer experience</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Our client, a mission-driven nonprofit organization, is seeking a compassionate and professional <strong>Customer Service Representative</strong> to serve as a key point of contact for clients, donors, and community members. This individual will play an important role in delivering excellent service, answering inquiries, and supporting daily administrative and operational needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and walk-in inquiries in a professional and timely manner</li><li>Provide information about programs, services, events, and community resources</li><li>Assist with intake, data entry, and maintaining accurate client or donor records</li><li>Resolve customer and stakeholder issues with empathy and efficiency</li><li>Support scheduling, appointment coordination, and follow-up communications</li><li>Process forms, documentation, and general correspondence</li><li>Collaborate with internal teams to ensure a positive service experience</li><li>Assist with special projects, outreach efforts, and administrative support as needed</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Diamond Bar, CA
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer calls and respond to service-related questions with accuracy and courtesy<br>• Place outbound calls as needed to follow up on requests, clarify account details, or provide updates<br>• Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy<br>• Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes<br>• Support membership-related inquiries by providing clear guidance and timely issue resolution<br>• Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests<br>• Perform data entry and administrative support tasks that contribute to efficient daily operations<br>• Participate in outreach activities and customer communications that strengthen engagement and service delivery
- 2026-11-13T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary to Hire
- 21 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a busy animal hospital in California. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, stays composed in a fast-paced setting, and can manage a high volume of phone interactions with accuracy and care. In this role, you will serve as a key point of contact for clients, assisting with appointment coordination and delivering a positive service experience on every call.<br><br>Responsibilities:<br>• Manage incoming calls from pet owners and provide courteous, timely assistance for a range of service needs.<br>• Coordinate appointment bookings, changes, and cancellations while maintaining accurate scheduling details.<br>• Respond to client questions clearly and direct more complex concerns to the appropriate hospital team members.<br>• Enter and update customer and service information in internal systems with close attention to detail.<br>• Make outbound calls as needed to confirm appointments, relay updates, or gather missing information.<br>• Maintain a calm, attentive approach during high-call-volume periods and sensitive customer interactions.
- 2026-11-13T00:00:00Z
- Irvine, CA
- onsite
- Temporary / Contract
- 30 - 34 USD / Hourly
- We are looking for a proactive Client Service Coordinator to provide onsite support in Irvine, California for a busy brokerage team. This Long-term Contract position is ideal for someone who can stay organized, communicate confidently with clients and internal partners, and manage transaction-related work with limited supervision in a fast-moving environment. The role supports team members with different working styles, so success will require adaptability, sound judgment, and strong follow-through.<br><br>Responsibilities:<br>• Coordinate client and brokerage transactions from initiation through closeout, keeping activities on schedule and ensuring each stage is completed accurately.<br>• Draft, organize, and process contracts, forms, and supporting transaction records while maintaining complete and up-to-date documentation.<br>• Provide day-to-day administrative assistance to assigned brokers, anticipating needs and helping keep operational tasks on track.<br>• Review and submit vouchers, commissions, and related payment materials with careful attention to timing and accuracy.<br>• Monitor transaction status, maintain reporting details, and update records to support visibility into milestones and deliverables.<br>• Serve as a detail-focused point of contact for clients and stakeholders, sharing updates clearly and responding to inquiries in a timely manner.<br>• Manage multiple priorities independently in an onsite, fast-paced setting where team members may be traveling or working away from the office.<br>• Ensure files, correspondence, and transaction information are organized in a manner that supports compliance, accessibility, and efficient follow-up.
- 2026-11-12T00:00:00Z
- Coxsackie, NY
- onsite
- Temporary to Hire
- 22 - 30 USD / Hourly
- <p><strong>Customer Service Lead</strong></p><p><em>Coxsackie, NY | Contract Opportunity</em></p><p><br></p><p>Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in <strong>Coxsackie, NY </strong>seeking a <strong>Customer Service Lead </strong>who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p><strong>Lead Process Improvement & Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
- 2026-10-27T00:00:00Z
- Minneapolis, MN
- onsite
- Permanent / Full Time
- 55000 - 70000 USD / Yearly
- <p>We are looking for a Client Relationship Manager to join our clients team, in the twin Cities Minnesota. In this position, you will support private client operations by delivering attentive service, coordinating account-related activities, and helping financial services colleagues meet client needs efficiently. This opportunity is well suited for someone with a strong background in financial services who enjoys solving problems, managing details, and building trusted client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day client service operations, including preparing documents, processing requests, and coordinating account-related follow-up.</p><p>• Deliver responsive, personalized support by understanding each client’s circumstances and addressing questions or service needs in a timely manner.</p><p>• Partner closely with financial services colleagues and internal team members to maintain accurate workflows and uphold firm standards and regulatory expectations.</p><p>• Step in to assist other team members when coverage is needed due to workload demands or staff absences.</p><p>• Use internal platforms and service tools to manage client information, support business activity, and improve the overall service experience.</p><p>• Draft client-facing and internal correspondence in a clear, detail-focused manner while following established guidelines.</p><p>• Investigate account issues thoroughly and work across stakeholders to bring complex matters to a successful resolution.</p><p>• Maintain strict adherence to compliance requirements, firm procedures, and documentation standards.</p><p>• Take on additional administrative and client support duties as business needs evolve.</p>
- 2026-10-29T00:00:00Z
- Baltimore, MD
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
- 2026-11-06T00:00:00Z
- Philadelphia, PA
- onsite
- Temporary / Contract
- 20.9 - 22 USD / Hourly
- <p>We are looking for a compassionate and detail-focused Patient Registration individual to support patient access services in the Greater Philadelphia Region. The Patient Registration position is a contract position within a healthcare setting, where you will help patients navigate insurance verification, authorization requirements, and registration-related questions. The Patient Registration role calls for strong communication, sound judgment, and a patient-centered approach to delivering accurate administrative support.</p><p><br></p><p>What you get to do every single day:</p><p>• Review insurance plans and confirm eligibility, benefits, and coverage details before services are provided.</p><p>• Secure required prior approvals by coordinating with payers, provider offices, and clinical teams in a timely manner.</p><p>• Manage incoming referrals and ensure supporting information is complete, accurate, and ready for processing.</p><p>• Guide patients through financial discussions by explaining coverage details, potential out-of-pocket costs, and next steps.</p><p>• Maintain precise records of verification outcomes, authorization status, and related patient account information.</p><p>• Address insurance and access issues by researching discrepancies and identifying practical solutions.</p><p>• Support patient registration and scheduling activities while delivering courteous, empathetic service at every interaction.</p>
- 2026-11-03T00:00:00Z
- Roanoke, VA
- onsite
- Temporary / Contract
- 17 - 18.15 USD / Hourly
- <p>We are looking for a dedicated Patient Registration Representative to join our team in Roanoke, Virginia. In this role, you will serve as a vital point of contact for patients, providing exceptional service and support in a fast-paced healthcare environment. This is a long-term contract position offering the opportunity to make a meaningful impact while growing your skills.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
- 2026-11-13T00:00:00Z
- Olympia, WA
- onsite
- Temporary / Contract
- 22 - 23 USD / Hourly
- <p><strong>SHIFT: Monday - Friday | 5:45am - 2:00pm</strong></p><p>We are looking for a detail-oriented Patient Registration team member to support a busy healthcare setting in Olympia, Washington. This Long-term Contract opportunity is ideal for someone who enjoys helping patients navigate front-end registration processes while delivering courteous, compassionate service. The person in this role will manage intake, scheduling, and insurance-related tasks while maintaining accuracy, confidentiality, and a positive experience for patients and visitors.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Greet patients and visitors in a welcoming, detail-oriented manner and provide responsive support throughout their visit.</p><p>• Manage patient arrival and departure activities, ensuring registration and checkout steps are completed accurately and efficiently.</p><p>• Arrange appointments across departments by coordinating provider calendars with patient availability and care needs.</p><p>• Confirm insurance details, update demographic records, and assist patients with coverage-related paperwork when needed.</p><p>• Enter and maintain precise patient information in the Epic electronic health record system while safeguarding confidential data.</p><p>• Guide patients through intake procedures with empathy, discretion, and clear communication during the care process.</p><p>• Work closely with clinical and administrative teams to help maintain smooth coordination of patient services.</p><p>• Complete general administrative duties such as filing, data entry, and document preparation, and provide cross-functional support as assigned.</p>
- 2026-11-13T00:00:00Z
- Philadelphia, PA
- onsite
- Temporary / Contract
- 20.9 - 22 USD / Hourly
- <p>We are looking for a compassionate and detail-focused Patient Registration specialist to support patient access services in the Greater Philadelphia Region. This contract position plays an important role in confirming insurance eligibility, securing needed authorizations, coordinating referral-related documentation, and guiding patients through financial-related questions with professionalism and care. The ideal candidate brings strong administrative judgment, clear communication skills, and a patient-first approach within a healthcare setting.</p><p><br></p><p>Here’s how you’ll contribute each day: </p><p>• Confirm active insurance coverage and secure required pre-service approvals to help prevent delays in care.</p><p>• Review referral information for completeness, coordinate necessary follow-up, and ensure supporting documentation is properly recorded.</p><p>• Assist patients with registration-related questions and explain coverage or financial obligations in a clear, respectful manner.</p><p>• Maintain accurate patient and payer information in the appropriate systems while documenting verification and authorization outcomes.</p><p>• Investigate benefit or approval discrepancies, using sound judgment to address issues and escalate concerns when needed.</p><p>• Support scheduling and front-end access workflows by helping align registration details with appointment and service requirements.</p>
- 2026-11-03T00:00:00Z
- Buffalo, NY
- onsite
- Temporary / Contract
- 19 - 24 USD / Hourly
- We are looking for a Customer Service Specialist to join a busy support team in New York. This Contract position focuses on delivering timely assistance to customers, handling high-volume phone interactions, and ensuring orders are entered accurately. The ideal candidate is attentive, detail-oriented, and comfortable managing both inbound and outbound communication while maintaining a positive customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls courteously and provide clear, helpful support for a range of service needs.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers.<br>• Enter customer orders carefully and verify information to support accurate processing and timely fulfillment.<br>• Address questions, concerns, and service issues by identifying solutions and guiding customers through next steps.<br>• Maintain detailed and accurate records of customer interactions, order information, and case activity.<br>• Work efficiently in a call center environment while meeting service expectations for responsiveness and quality.
- 2026-11-05T00:00:00Z
- Fairfax, VA
- onsite
- Temporary / Contract
- 20 - 23 USD / Hourly
- <p>We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul><p><br></p><p><br></p>
- 2026-11-03T00:00:00Z
- Honolulu, HI
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Specialist to support daily service coordination and administrative operations for a community-focused warehouse program in Honolulu, Hawaii. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing multiple priorities, and maintaining accurate information in a fast-paced environment. The person in this role will serve as a key point of contact for clients and community members while helping ensure appointments, records, and follow-up activities are handled efficiently. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800.</p><p><br></p><p>Responsibilities:</p><p>• Deliver attentive and detail-oriented support to individuals seeking information about available programs and services.</p><p>• Coordinate pickup times and schedule client appointments to keep daily operations organized and on track.</p><p>• Enter and update client and program information with a strong focus on accuracy and timeliness.</p><p>• Conduct client surveys and record responses to support service improvement efforts.</p><p>• Respond to phone and email inquiries with clear communication and appropriate follow-up.</p><p>• Assist with administrative assignments and special projects tied to human services program activities.</p><p>• Collaborate with staff, clients, and community partners across a diverse service environment.</p><p>• Maintain organized records and documentation to support smooth office and program workflow.</p>
- 2026-11-13T00:00:00Z
- Horsham, PA
- onsite
- Permanent / Full Time
- 37500 - 45000 USD / Yearly
- We are looking for a Customer Service Specialist to support day-to-day client interactions while handling essential billing and account-related tasks in Horsham, Pennsylvania. This position combines customer support with administrative accounting work, making it ideal for someone who communicates clearly, stays organized, and manages detailed information with accuracy. The right candidate will help maintain positive customer relationships while ensuring invoices, payment records, and account documentation are processed efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing timely and attentive assistance with account and billing questions.<br>• Enter and update customer and financial information in internal systems with a strong focus on accuracy and completeness.<br>• Prepare, review, and process invoices to support efficient account maintenance and timely payment activity.<br>• Assist with accounts receivable tasks, including tracking outstanding balances and documenting payment status.<br>• Resolve routine service issues by researching account details and coordinating with internal teams when needed.<br>• Maintain organized records of customer communications, invoices, and account activity for reporting and follow-up purposes.<br>• Support administrative workflows related to customer accounts, ensuring information is current and properly documented.
- 2026-11-13T00:00:00Z
- Eagan, MN
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul><p><br></p><p><br></p>
- 2026-11-05T00:00:00Z
- Sacramento, CA
- onsite
- Temporary / Contract
- 23 - 24.75 USD / Hourly
- We are looking for a Client Services Coordinator to provide dependable administrative and front office support for a contract position based in Sacramento, California. This role will help maintain a welcoming office environment, coordinate daily operational needs, and support client-facing activities with care and attention to detail. The ideal candidate is organized, service-oriented, and comfortable managing multiple priorities across scheduling, documentation, events, and vendor-related tasks.<br><br>Responsibilities:<br>• Welcome visitors and clients, manage front desk activity, and ensure a welcoming and detail-focused office experience.<br>• Prepare, edit, and organize business documents, presentations, spreadsheets, and correspondence using Microsoft Office applications.<br>• Support document execution processes by sending, tracking, and maintaining files through AdobeSign or DocuSign.<br>• Monitor office and kitchen inventory, place supply orders, and keep shared spaces stocked and organized.<br>• Coordinate meetings and events by arranging meals, preparing conference rooms, and handling on-site logistics.<br>• Submit invoices accurately through Coupa and follow internal procedures for timely processing.<br>• Assist with administrative tasks related to contracts, records, and document management as needed.<br>• Partner with team members during the onboarding period to learn workflows and provide smooth coverage throughout the assignment.
- 2026-11-11T00:00:00Z
- Cedar Falls, IA
- onsite
- Temporary / Contract
- 24 - 26.5 USD / Hourly
- <p>Are you someone who enjoys helping customers, solving problems, and building strong professional relationships? We're seeking a contract Client Services & Account Coordinator to support customers, business partners, and internal teams in a fast-paced, service-driven environment.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Serve as a primary point of contact for customers and business partners.</li><li>Build and maintain positive relationships through responsive, professional service.</li><li>Answer questions, investigate concerns, and resolve issues in a timely manner.</li><li>Process account updates and maintain accurate records and documentation.</li><li>Coordinate communication between customers and internal teams to ensure a seamless experience.</li><li>Support account management activities and help ensure customer needs are met.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Provide feedback and insights regarding customer trends, concerns, and opportunities.</li><li>Track customer interactions and follow through on open items until resolution.</li><li>Represent the organization professionally during customer meetings, events, and networking opportunities as needed.</li></ul>
- 2026-11-12T00:00:00Z
- Modesto, CA
- onsite
- Temporary to Hire
- 27.7115 - 32.087 USD / Hourly
- We are looking for a Community Service Provider Manager to lead service delivery operations and support individuals in accessing resources that promote independence and well-being in California. This contract position offers the potential for a permanent role and combines team leadership, community partnership development, and direct case support in a mission-driven environment. The ideal candidate will bring strong experience in case management, staff supervision, and disability-related services while helping strengthen program performance and documentation practices.<br><br>Responsibilities:<br>• Guide intake and service assessment activities to ensure individuals are evaluated accurately and connected with appropriate support.<br>• Coach and supervise team members, provide regular staff meetings, and help build knowledge of community resources and service practices.<br>• Establish and maintain collaborative relationships with agencies, providers, and community partners to expand referral options and reduce service gaps.<br>• Manage complex or high-priority cases by offering direct assistance beyond the scope of front-line staff when needed.<br>• Facilitate recurring member, provider, and internal team meetings to support communication, case coordination, and program alignment.<br>• Resolve concerns raised by members or employees in a timely, thoughtful manner while promoting a respectful service environment.<br>• Oversee documentation and data tracking processes to support confidentiality, reporting accuracy, and audit readiness across program activities.<br>• Deliver direct services such as advocacy, referrals, independent living planning, peer support, and coordination of disability-related resources.<br>• Represent the program through outreach, presentations, and community events that raise awareness of available services and strengthen local engagement.<br>• Respond to urgent situations affecting individuals with disabilities, including emergencies that may require flexible or nontraditional work hours.
- 2026-11-12T00:00:00Z
- Rutland, VT
- onsite
- Temporary to Hire
- 19 - 23 USD / Hourly
- We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs.<br>• Enter customer orders accurately into company systems and verify details to help ensure timely processing.<br>• Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues.<br>• Maintain organized records of customer interactions, order activity, and service updates to support daily operations.<br>• Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination.<br>• Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed.<br>• Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
- 2026-11-13T00:00:00Z
- Billings, MT
- remote
- Temporary / Contract
- 17 - 19 USD / Hourly
- <p>We are currently hiring multiple Remote Healthcare Customer Service Representatives for an opportunity supporting Medicare and Medicaid members in the State of Montana.</p><p>This is a 100% remote position with equipment provided.<u> </u><strong><u>Candidates residing in Montana or other states within the Mountain Time Zone are strongly preferred.</u></strong></p><ul><li>Handle inbound and outbound calls to assist patients and members with healthcare-related inquiries.</li><li>Schedule, reschedule, confirm, and cancel medical appointments.</li><li>Verify Medicare, Medicaid, and other insurance eligibility.</li><li>Obtain and update patient demographic information in scheduling systems.</li><li>Assist patients with general questions regarding appointments, coverage, and services.</li><li>Accurately document interactions and maintain patient confidentiality.</li><li>Follow established procedures and meet customer service expectations.</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 85000 - 90000 USD / Yearly
- <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
- 2026-11-13T00:00:00Z
- Derry, NH
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations.<br><br>Responsibilities:<br>• Respond to customer questions and service requests with professionalism, urgency, and attention to detail.<br>• Create positive experiences by resolving issues clearly and following through on each interaction from start to finish.<br>• Build a strong understanding of customer workflows and service expectations to provide accurate support.<br>• Monitor shipment activity across multiple carriers and communicate status updates as needed.<br>• Maintain organized records and complete administrative tasks that support customer care operations.<br>• Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting.<br>• Continuously expand knowledge and use new information to improve future customer interactions.
- 2026-10-29T00:00:00Z