<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
We are looking for a dedicated Dispatcher to join our team in Plymouth, Minnesota. In this long-term contract position, you will play a pivotal role in coordinating service calls, managing technician schedules, and ensuring seamless communication between customers and service teams. If you excel at organization, multitasking, and providing exceptional support, this is an excellent opportunity to contribute to a dynamic work environment.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries and service requests.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Create and manage dispatch tickets for service calls.<br>• Assign service technicians to calls based on availability and expertise.<br>• Conduct debriefs with technicians after service calls to gather feedback and updates.<br>• Maintain accurate records of technician schedules, including on-call and time-off details.<br>• Keep the dispatch board and schedules updated to reflect current workloads.<br>• Forecast service workload for the next 2-3 days to optimize planning.<br>• Participate in daily conference calls to address technician availability and escalate concerns as needed.<br>• Provide technicians with detailed support, including ticket information, directions, scheduling, and parts requirements.
<p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois near Elmwood Park. In this role, you will be responsible for delivering exceptional service to customers while maintaining strong relationships with internal teams and external stakeholders. The ideal candidate will thrive in a fast-paced environment and demonstrate a commitment to ensuring customer satisfaction through attentive communication and efficient problem-solving.</p><p><br></p><p>Compensation: $19-$22 per hour</p><p>7:00am-3:30pm or 7:30am-4:00pm</p><p>Onsite </p><p>Near elmwood park, and they have parking. </p><p>Benefits: Medical, Dental, Vision, 401k, PTO and Sick days</p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Foster strong communication and collaboration with the outside sales team and other divisions to ensure seamless customer service.</p><p>• Build and maintain customer trust and satisfaction across all company locations.</p><p>• Respond to customer inquiries.</p><p>• Identify and implement process improvements.</p><p>• Collect and analyze customer information to consistently exceed their expectations.</p><p>• Provide accurate support in areas such as quotes, pricing, freight costs.</p><p>• Utilize company systems to create quotes and input orders.</p><p>• Update and verify customer account details.</p><p>• Balance company policies with customer needs, making decisions that benefit both parties and escalating issues to management when necessary.</p>
<p>We are looking for an experienced Billing Supervisor/Manager to oversee the daily operations of student billing and account management at our institution in San Francisco, California. This role is pivotal in ensuring the accurate and timely processing of tuition, fees, and other charges, while maintaining detailed financial records and delivering excellent customer service to students and their families. The ideal candidate will also contribute to compliance with institutional policies and collaborate with various departments to guarantee the accuracy of financial accounts. <strong>For immediate consideration, please contact Tra Nguyen directly via Linked-In.</strong></p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute tuition and fee statements each term.</p><p>• Record charges, adjustments, payments, and credits to student accounts.</p><p>• Administer and monitor student payment plans for compliance.</p><p>• Process refunds in accordance with Title IV and institutional regulations.</p><p>• Respond to billing and payment inquiries from students and families.</p><p>• Send payment reminders and assist with follow-up on past-due accounts.</p><p>• Collaborate with Financial Aid and Registrar offices to ensure account accuracy.</p><p>• Assist with reconciling student accounts to the general ledger and financial aid records.</p><p>• Maintain current knowledge of student billing policies and procedures.</p><p>• Prepare regular reports on account balances, aging, and payment plans.</p><p>• Perform other related duties as assigned.</p>
<p>Reach out to <strong><u>Michelle Espejo via email or LinkedIn</u></strong> for additional information or questions.</p><p> </p><p><strong>Client Service Associate or Senior CSA | Boutique Wealth Management Firm| Mill Valley| Hybrid | $80-150k base (DOE) + Bonus</strong></p><p> </p><p>Our client is a <strong>boutique wealth management firm</strong> known for <strong>white-glove service</strong> and trusted guidance to <strong>ultra-high-net-worth families and private foundations</strong>. The team is collaborative, detail-driven, and focused on delivering an exceptional client experience.</p><p> </p><p>This role is ideal for someone who enjoys being deeply involved in client service and operations while supporting a <strong>high-caliber client base</strong>. You’ll work closely with advisors and internal partners in an<strong> environment that values quality, accountability, and balance.</strong></p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Act as a primary contact for client service requests</li><li>Manage account onboarding, money movement, and account maintenance</li><li>Coordinate client meetings, materials, and follow-ups</li><li>Maintain accurate client records, CRM updates, and documentation</li><li>Work with custodians to process paperwork and resolve issues</li><li>Monitor daily transactions and workflows for accuracy</li><li>Support compliance processes and record retention</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p>Robert Half is seeking a detail-oriented and proactive Facilities Coordinator to support the daily operations and maintenance of a local residential space. This role is essential in ensuring our facilities are safe, well-maintained, and efficiently run. The ideal candidate is organized, adept at problem-solving, and thrives in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the first point of contact for all facility-related inquiries, issues, and service requests.</li><li>Coordinate and oversee building maintenance, repairs, and cleaning functions.</li><li>Liaise with vendors, contractors, and building management to schedule maintenance and ensure service delivery.</li><li>Monitor and manage office supply levels; order and restock as needed.</li><li>Assist with space planning, office moves, and desk assignments.</li><li>Track and report on facility budgets, expenses, and service metrics.</li><li>Ensure compliance with health, safety, and security regulations.</li><li>Maintain facility records, service contracts, and maintenance logs.</li></ul><p><br></p>
<p><strong>Technology Audit & Advisory Manager or Senior Manager (Tysons Corner - Hybrid)</strong></p><p>Step into a leadership role with a dynamic and collaborative professional services team! As a Technology Audit & Advisory Manager or Senior Manager, you'll help organizations navigate complex business challenges by offering essential guidance, innovative solutions, and hands-on expertise. You’ll build lasting client relationships, lead high-performing engagement teams, and make an impact across diverse industries while shaping the future of technology risk management.</p><p><strong>What You’ll Do:</strong></p><ul><li>Advise clients on how to manage risks inherent in their technology environments, helping them protect and drive enterprise value.</li><li>Apply a forward-thinking approach by leveraging analytics, automation, AI, and other emerging tools and technologies.</li><li>Develop your skills in the latest tech innovations, including AI-driven solutions, data governance, cloud, cybersecurity, and more.</li><li>Identify technology-related risks and opportunities for increased efficiency and performance.</li><li>Lead by example, fostering open communication, positive team culture, and creating professional development opportunities.</li><li>Supervise, mentor, and coach Consultants and Senior Consultants as you guide the completion of projects.</li><li>Maintain and grow professional relationships, representing the organization in the market and assisting with business development and proposal preparation.</li></ul><p><strong>Areas of Focus:</strong></p><ul><li>Cybersecurity and IT risk management</li><li>IT frameworks and General Controls (ITGC)</li><li>Cloud, enterprise applications, analytics, and automation</li><li>Data governance and privacy</li><li>IT SOX compliance</li><li>Technology resilience and disaster recovery</li><li>Controls, emerging technologies, and technology enablement</li></ul><p><strong>How We Work:</strong> Experience the flexibility of a hybrid work model, balancing in-person collaboration and purposeful remote work. This role involves both local and out-of-state assignments based on client needs and project requirements.</p><p>Bring your leadership, technical acumen, and passion for innovation to a team where your impact will be recognized—apply today to take the next step in your career!</p>
We are looking for a dynamic and customer-focused Facilities Coordinator to join our team on a Contract basis in Boston, Massachusetts. This role involves supporting the Facilities Manager in ensuring smooth operations across multiple floors, including overseeing maintenance, vendor coordination, and customer satisfaction initiatives. You’ll play a vital part in creating a welcoming and efficient environment for clients and staff while contributing to the success of events and daily operations.<br><br>Responsibilities:<br>• Assist the Facilities Manager in overseeing property maintenance and repair services to ensure seamless operations.<br>• Coordinate vendor services, including scheduling and escorting vendors during site visits.<br>• Conduct regular site inspections to identify issues and create resolution tickets.<br>• Support the planning and execution of monthly and quarterly client events.<br>• Respond to emergency situations and manage on-call duties as the primary point of contact when required.<br>• Foster positive relationships with property occupants and ensure high levels of customer satisfaction.<br>• Monitor and report on Key Performance Indicators (KPIs) to identify areas for improvement.<br>• Collaborate with the team to implement best practices and innovative solutions for facility management.<br>• Ensure compliance with established procedures and protocols, including incident reporting and escalation.<br>• Promote teamwork and a customer-first approach within the facilities management team.
<p>We are looking for an Account Manager to join our team fully onsite in Springfield, Vermont. In this role, you will be responsible for building strong relationships with customers, managing accounts, and promoting our products and services. This is a long-term contract position ideal for someone with a passion for sales and account management that is looking to grow within a company.</p><p><br></p><p>Responsibilities:</p><p>• Drive sales by promoting products and services to both new and existing customers through techniques such as up-selling, cross-selling, and offering bundled solutions.</p><p>• Maintain comprehensive knowledge of company offerings, pricing structures, technical capabilities, and service territories to effectively assist customers.</p><p>• Process customer payments, investigate billing issues, and apply credits or adjustments while adhering to company policies and regulations.</p><p>• Establish payment plans and security deposits for delinquent accounts, ensuring compliance with credit guidelines.</p><p>• Perform clerical tasks such as data entry, record-keeping, and carrier information maintenance to support operational efficiency.</p><p>• Assist in processing batch payments, recurring credit card transactions, and handle disconnection procedures for accounts in arrears.</p><p>• Collaborate with other departments to resolve customer issues and escalate complex matters to supervisors when necessary.</p><p>• Ensure compliance with company policies and regulations when accessing customer accounts, including completing annual training requirements.</p><p>• Support miscellaneous duties assigned by management to enhance team performance and customer satisfaction.</p>
We are looking for an experienced Director of Business Operations to lead and optimize the performance of multiple locations in Abilene, Texas. This role is focused on driving operational excellence, enhancing customer experiences, and ensuring financial success across the assigned market area. The ideal candidate will have a strong background in leadership, strategic planning, and business development, with a passion for delivering consistent results and growth.<br><br>Responsibilities:<br>• Oversee daily operations at multiple locations, ensuring efficiency and adherence to company standards.<br>• Provide leadership and mentorship to Branch Managers, encouraging growth and accountability with attention to detail.<br>• Manage financial performance by reviewing budgets, forecasting, and identifying opportunities for cost savings.<br>• Develop and implement operational strategies that align with company goals across sales, marketing, human resources, and technology.<br>• Conduct regular meetings with operational leaders to address challenges and drive improvements.<br>• Collaborate with shared services teams to enhance profitability and operational effectiveness.<br>• Identify and execute growth opportunities within the region to expand the company’s footprint.<br>• Partner with local managers and recruiting teams to attract top talent and build strong teams.<br>• Build and maintain relationships with key stakeholders, clients, and community partners.<br>• Ensure compliance with company policies and industry regulations to uphold operational standards.
We are looking for a dedicated Project Manager to oversee and coordinate various projects within our organization. This long-term contract position is based in Columbus, Ohio, and involves working closely with teams and stakeholders to ensure successful project delivery. The ideal candidate will have strong leadership skills, a customer-focused approach, and a proven ability to manage complex workflows.<br><br>Responsibilities:<br>• Plan, schedule, and oversee project activities to ensure timely completion and alignment with organizational goals.<br>• Coordinate with cross-functional teams to facilitate smooth integration and execution of project plans.<br>• Monitor project progress using appropriate tools and methodologies, identifying and addressing potential risks.<br>• Act as a liaison between stakeholders, ensuring clear communication and customer satisfaction.<br>• Develop and deliver presentations to update partners and leadership on project status and outcomes.<br>• Implement quality control measures to maintain high standards throughout the project lifecycle.<br>• Manage procurement processes and negotiate contracts to optimize resources and budgets.<br>• Forecast project needs and allocate resources effectively to meet objectives.<br>• Review designs and methods to ensure compliance with engineering and construction standards.<br>• Drive continuous improvement by analyzing project performance and implementing solutions.
<p><strong>Ready to Take the Next Step? Let’s Connect!</strong></p><p>If this opportunity aligns with what you're exploring, apply today and send your resume to JC del Rosario via LinkedIn—happy to connect and learn more about you.</p><p><br></p><p><strong>Relationship Manager / Client Service Associate</strong></p><p><strong>About the Firm</strong></p><p>A well‑respected boutique Registered Investment Advisor (RIA) with roughly half a billion dollars under management is seeking a Relationship Manager / Client Service Associate to join its close‑knit team. The firm is recognized for its supportive, family‑like culture, exceptionally low turnover, and commitment to delivering fiduciary, client‑first guidance.</p><p>Team members enjoy strong work‑life balance, meaningful client relationships, and a collaborative environment where dedication and long‑term growth are truly valued.</p><p><br></p><p><strong>About the Role</strong></p><p>This position blends detail orientation with strong relationship‑building skills. You will play a key role in onboarding new clients, preparing documentation, maintaining client accounts, and supporting advisors across all areas of client service.</p><p>You will also serve as a primary liaison between the firm and its custodial partners, ensuring seamless operations and delivering an exceptional client experience. This is an excellent opportunity for someone who wants mentorship from an experienced advisor, long‑term stability, and the ability to grow within the role.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support advisors with onboarding and client transition activities</li><li>Coordinate account openings and asset transfers</li><li>Process distributions, including RMDs, and maintain annual RMD tracking</li><li>Partner with custodians to complete account service requests</li><li>Document all client interactions and follow‑ups in the CRM</li></ul><p><strong>Why This Opportunity Stands Out</strong></p><ul><li>Excellent work‑life balance</li><li>Competitive base salary with annual reviews and merit‑based increases</li><li>Strong retirement offering (safe harbor + profit sharing)</li><li>Employer‑covered parking or transit pass</li><li>Discretionary bonuses</li><li>4 weeks of PTO from day one</li><li>Comprehensive health benefits</li><li>A positive, people‑focused work environment with long‑tenured staff</li></ul>
<p><strong>Customer Service Representative (Full-Time contract to hire)</strong></p><p>We are seeking an experienced Customer Service Representative responsible for providing professional, timely, consistent, and efficient support to clients, customers, and internal stakeholders. This role supports mission‑driven work that helps create safer environments for individuals who work around specialized equipment and technology.</p><p><strong>Job Responsibilities & Core Functions</strong></p><ul><li>Manage customer issues from start to finish by coordinating with internal departments and ensuring complete resolution.</li><li>Respond promptly and accurately to all incoming phone and email inquiries, including questions related to billing, credits, and account changes.</li><li>Enter and update customer information, orders, adjustments, and cancellations in internal databases.</li><li>Navigate multiple internal systems throughout the day to deliver high‑quality customer service.</li><li>Provide timely feedback to management regarding customer concerns or service failures.</li><li>Participate in special projects as assigned.</li><li>Mandatory overtime may be required based on business needs.</li></ul>
<p>Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.</li><li>Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.</li><li>Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.</li><li>Track shipments and resolve delivery issues promptly, minimizing operational disruptions.</li><li>Maintain current shipping logs and ensure adherence to international shipping standards.</li><li>Support inventory management efforts for incoming and outgoing shipments.</li><li>Provide customers with timely updates on orders, product information, and resolutions to service-related concerns.</li><li>Process orders, quotes, returns, and warranty claims accurately and efficiently.</li><li>Document customer interactions to support service improvement initiatives.</li><li>Collaborate with internal teams to ensure seamless follow-up and customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in San Leandro, California. This long-term contract position offers an opportunity to support the Customer Service department by managing administrative tasks and ensuring smooth operations. The ideal candidate will bring organizational skills, attention to detail, and proficiency in Microsoft Office tools to excel in this role.<br><br>Responsibilities:<br>• Manage administrative duties such as data entry, correspondence handling, and document organization.<br>• Utilize Microsoft Outlook to manage communications and scheduling effectively.<br>• Create and edit documents in Word while maintaining accuracy and attention to detail.<br>• Assist with Excel spreadsheet updates and ensure proper data management.<br>• Support the Customer Service team by handling overflow tasks and prioritizing efficiency.<br>• Communicate with internal and external stakeholders to address inquiries and follow up when needed.<br>• Maintain a positive and collaborative attitude to foster teamwork within the department.<br>• Adapt to shifting priorities and provide assistance wherever needed.<br>• Ensure all tasks are completed accurately and on time to support departmental goals.
<p><strong>Customer Service & Sales Representative (Temp‑to‑Hire)</strong></p><p><strong>Schedule: </strong>Monday–Friday | 9:00 AM – 3:00 PM</p><p><strong>Pay:</strong> $15/hour + bonuses</p><p><br></p><p>Our client is a long‑standing publishing company with a strong reputation for employee longevity, teamwork, and a positive work environment. They are adding to their sales and customer service team due to growth and internal changes. This role is responsible for managing an exclusive territory and serving as the primary customer contact. The position blends customer service, account management, and light sales, with a strong emphasis on relationship building and reliability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage an assigned sales territory</li><li>Work with existing customers to renew advertising and collect materials</li><li>Identify and pursue new customers within the territory</li><li>Communicate with customers via email and phone</li><li>Attend weekly Monday morning sales meetings</li><li>Collaborate closely with internal team members</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Long‑tenured, supportive team</li><li>Clear schedule and work‑life balance</li><li>Opportunity for long‑term growth and expanded responsibilities</li><li>Relationship‑focused sales environment</li><li>Join a team that values people and enjoys celebrating milestones, achievements, and wins together</li></ul>
<p>Hannah Savage with Robert Half is seeking a detail‑oriented, highly organized <strong>Service Coordinator</strong> to support her client's service operations. In this role, you will be responsible for scheduling technicians, managing service requests, performing accurate data entry, and ensuring a positive customer experience. The ideal candidate thrives in a fast-paced environment, communicates clearly, and enjoys solving problems. This position is onsite and based out of Rochester, NY.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technician Scheduling:</strong> Coordinate and schedule service technicians based on availability, skillset, and customer needs.</li><li><strong>Data Entry & System Management:</strong> Accurately enter service orders, updates, and notes into <strong>NetSuite</strong> and other internal systems.</li><li><strong>Customer Support:</strong> Serve as a primary point of contact for customer inquiries, providing timely updates and resolving concerns with professionalism.</li><li><strong>Quoting & Documentation:</strong> Create service quotes, follow up on outstanding proposals, and maintain accurate documentation for all service-related activities.</li><li><strong>Reporting:</strong> Generate daily/weekly/monthly service reports and support the service team with data insights as needed.</li><li><strong>Workflow Coordination:</strong> Collaborate with technicians, sales, and management to ensure efficient service delivery and smooth operational flow.</li></ul><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
<p><strong>Position Overview</strong></p><p>The Executive Assistant & Office Manager provides high-level support to senior investment professionals while overseeing office operations in a fast-paced private equity environment. This role requires strong judgment, discretion, and the ability to manage both executive priorities and office infrastructure.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Support</strong></p><ul><li>Manage complex calendars across multiple executives and time zones</li><li>Coordinate domestic and international travel</li><li>Prepare meeting materials and support investment committee logistics</li><li>Handle expense reporting and executive correspondence</li></ul><p><strong>Office Management</strong></p><ul><li>Oversee office operations, facilities, and vendor relationships</li><li>Manage office budgets, expenses, and vendor contracts</li><li>Coordinate onboarding/offboarding and office access</li><li>Support IT, compliance, and HR administrative workflows</li><li>Maintain confidential firm and deal-related documentation</li><li>Support firm events, meetings, and offsites</li></ul><p><br></p><p><br></p>
<p>Front Desk Coordinator </p><p><br></p><p><br></p><p>We are looking for a dedicated Front Desk Coordinator to join our team in Highlands Ranch, Colorado. In this role, you will serve as the first point of contact for visitors, manage daily office operations, and ensure seamless communication between departments. This Contract to permanent position offers an excellent opportunity for someone with exceptional organizational and customer service skills to make a meaningful impact in a dynamic real estate environment.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Welcome and assist visitors, customers, and vendors, ensuring they are connected with the appropriate staff and made comfortable during their wait.</p><p><br></p><p>• Maintain building security by managing visitor access, issuing identification tags, and monitoring logs.</p><p><br></p><p>• Handle incoming calls on a multi-line switchboard, directing inquiries to the appropriate team members in a detail-oriented manner.</p><p><br></p><p>• Oversee office and facility work orders, coordinating repairs and vendor services as needed.</p><p><br></p><p>• Manage incoming and outgoing mail, deliveries, and FedEx transactions, ensuring timely distribution.</p><p><br></p><p>• Keep office areas organized by stocking supplies, maintaining copy rooms, and ensuring kitchen cleanliness.</p><p><br></p><p>• Monitor and update calendars for boardroom bookings, ensuring smooth scheduling.</p><p><br></p><p>• Provide administrative support to various departments and assist with ongoing facility projects.</p><p><br></p><p>• Prepare for and support corporate events, including planning and logistics for annual and monthly activities.</p><p><br></p><p>• Develop and maintain operational procedures and documentation to ensure efficiency in daily tasks.</p><p><br></p>
<p>We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. </p><p><br></p><p><strong>Strategic Planning and Execution</strong></p><ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
<p>Robert Half is working with a well-known company in a search for a detail-oriented Benefits Services Representative to join their team in Spokane, Washington. In this role, you will play a critical part in managing member and dependent enrollment data, conducting audits, and supporting benefit services. The ideal candidate is highly organized, possesses strong analytical skills, and excels in customer service while maintaining confidentiality and a commitment to high standards.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process enrollment data for new and renewing group members, including dependents.</p><p>• Conduct thorough audits of enrollment and eligibility information to ensure data accuracy.</p><p>• Learn and interpret insurance and benefit contracts, providing informed responses to customer inquiries.</p><p>• Handle producer credentialing, demographic updates, and commission management as needed.</p><p>• Collaborate with team members to implement procedural updates within the Trust database to address evolving member needs.</p><p>• Provide reliable support and backup assistance to other Benefit Services team members.</p><p>• Maintain a comprehensive understanding of organizational functions and direct members to appropriate resources.</p><p>• Represent the organization in interactions with carriers and vendors, fostering strong and reliable relationships.</p><p>• Actively contribute to a cooperative and team-oriented work environment across departments.</p><p>• Complete additional tasks and responsibilities as assigned.</p><p><br></p><p>BENEFITS OFFERED:</p><p>-SALARY RANGE: $65 - $72k</p><p>- Healthcare Benefits: Medical/Dental/Vision</p><p>- Other Insurance: AD& D, Short and Long Term Disability, Life Insurance</p><p>- Retirement Plan: 401k plus company match and profit sharing</p><p>- PTO: 8 paid holidays and additional paid time off</p>
<p><strong>Ready to Take the Next Step? Let’s Connect!</strong></p><p>If this opportunity feels like the right fit, apply today and send your resume to JC del Rosario via LinkedIn—I’d love to connect and learn more about you!</p><p><br></p><p><strong>Senior Client Service Associate</strong></p><p><br></p><p><strong>Walnut Creek, CA | Onsite</strong></p><p><strong>$90–120K Base + Bonus</strong></p><p>A growing wealth management firm is seeking a <strong>Senior Client Service Associate</strong> to partner closely with a Senior Financial Advisor and support a high‑touch, relationship‑driven client experience. This is an onsite role in newly built, modern office space and offers strong visibility, meaningful client interaction, and opportunities to contribute across both client service and financial planning functions.</p><p><br></p><p><strong>Position Summary</strong></p><p>The Senior Client Service Associate will support advisory teams with client onboarding, meeting preparation, financial planning data gathering, account management, and ongoing service needs. This role also includes opportunities to lead client review meetings, present financial plans, and serve as a secondary advisor to select client relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Client & Account Management</strong></p><ul><li>Support smooth onboarding for new clients</li><li>Schedule and prepare for client/prospect meetings; manage follow‑ups</li><li>Maintain accurate client and prospect data in the CRM</li><li>Serve as a “second chair” advisor and independently lead select client meetings</li><li>Present financial plans and assist with review discussions</li></ul><p><strong>Administrative & Operational Support</strong></p><ul><li>Complete client service tasks, including data gathering, account setup, maintenance, and general inquiries</li><li>Document all interactions and service tasks within the CRM</li><li>Provide general support for departmental projects as needed</li></ul><p><strong>Client Communication</strong></p><ul><li>Act as the primary point of contact for account servicing and transaction inquiries</li><li>Proactively engage clients to ensure needs are met and questions are addressed promptly</li></ul><p><strong>Compliance</strong></p><ul><li>Follow established procedures to ensure compliance with firm policies and regulatory requirements</li><li>Monitor client account activity and escalate potential issues</li></ul><p><strong>Team Collaboration</strong></p><ul><li>Perform foundational advisory functions and support a small set of clients as needed</li><li>Collaborate with the investment team on strategy recommendations and execution</li><li>Participate in team and staff meetings to support consistent service delivery</li><li>Assist with firmwide projects assigned by leadership</li></ul>
<p><strong>Job Title:</strong> Accounting Manager</p><p><strong>Location:</strong> Chicopee <strong><em>(On-site, 5 days / week with flexibility)</em></strong></p><p><strong>Position Type:</strong> Full-Time / Permanent</p><p><strong>Recruiter Contact:</strong> Abby Harpp – abby.harpp@roberthalf</p><p><strong>Job Reference: </strong>AH0013373636</p><p> </p><p>We’re working with a long-standing energy services organization in Western Massachusetts to add an Accounting Manager to their team. This is a hands-on leadership role overseeing daily operations, managing a small team, and supporting financial reporting— with strong opportunity for long-term growth.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day operations including AP, AR, payroll, and GL management</li><li>Lead month-end close, reconciliations, and preparation/review of financial statements</li><li>Manage budgets, forecasts, and project financial performance analyses</li><li>Oversee internal controls, audits, and cash management processes</li><li>Coordinate external audits and support regulatory and utility compliance reporting</li><li>Administer inventory and material acquisition controls</li><li>Serve as a key finance partner and backup to the Finance Director</li><li>Support ERP implementation and ongoing systems improvements</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a Technical Product Manager to join our Search & Browse Platform Product team, focused on building innovative omnichannel discovery and campaign capabilities that power world-class entertainment experiences. In this role, you will drive the strategy and execution of features that enhance how customers discover content, while enabling partners across global markets to deliver high-impact campaign experiences.</p><p>You will own the end‑to‑end product lifecycle, from discovery and feature definition through delivery and continuous optimization. This role requires strong collaboration skills, deep technical product understanding, and the ability to lead complex initiatives across engineering, platform architecture, design, legal, and business teams.</p><p>This is an individual contributor role with no direct people management responsibilities.</p><p><strong>What You’ll Do</strong></p><ul><li>Define and articulate features that elevate content discovery, search quality, and personalization across omnichannel entertainment platforms.</li><li>Utilize feature metrics, A/B testing, prototyping, and iterative production cycles to inform decision-making and drive product improvements.</li><li>Own large, complex platform features from discovery through delivery and post-launch optimization.</li><li>Collaborate with global cross-functional teams including Delivery, Architecture, Hardware, Legal, UX Design, and Development to manage product lifecycle requirements.</li><li>Create clear and actionable epics, user stories, and acceptance criteria to guide engineering work.</li><li>Perform competitive analysis and conduct industry/market research to identify trends and opportunities.</li><li>Support platform roadmap planning, prioritization, and long-term strategy for Search & Browse APIs and services.</li><li>Maintain regular, consistent, and punctual attendance; ability to work nights/weekends/variable schedules as needed.</li><li>Perform other duties as assigned.</li></ul>
