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220 results for Member Services Manager jobs
- Miami Beach, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for a Customer Service Representative to support daily front-desk and administrative operations for a Contract position in Miami Beach, Florida. This role focuses on creating a welcoming experience for visitors, assisting with registration activities, and handling routine office support tasks with accuracy and care. The ideal candidate is organized, service-oriented, and comfortable managing customer interactions, data entry, and general correspondence in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors promptly and create a friendly, detail-oriented first impression for everyone entering the office<br>• Support registration activities by collecting information, verifying details, and maintaining accurate records<br>• Perform scanning, document handling, and basic file organization to keep materials accessible and up to date<br>• Respond to inbound calls and emails with clear communication, timely follow-up, and strong customer service<br>• Enter customer or appointment information into internal records with a high level of accuracy and attention to detail<br>• Assist with scheduling appointments and coordinating calendars to ensure smooth daily operations<br>• Provide general administrative support, including preparing routine correspondence and updating office documents<br>• Help address customer questions and direct requests to the appropriate team members when needed
- 2026-11-14T00:00:00Z
- Davenport, IA
- onsite
- Temporary to Hire
- 19 - 24 USD / Hourly
- <p>We're seeking a <strong>Customer Service Representative</strong> for our manufacturing client who will serve as the primary point of contact for customers, managing orders, resolving issues, and ensuring a positive customer experience. This is a great opportunity for someone who enjoys building relationships, solving problems, and collaborating with multiple departments in a fast-paced environment. You'll join a welcoming, team-oriented culture that values collaboration and offers a consistent first-shift schedule.</p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Process and manage customer orders through an ERP system</li><li>Review purchase orders for accuracy and coordinate order updates as needed</li><li>Communicate with customers regarding order status, shipments, pricing, and invoicing questions</li><li>Partner internally with Operations, Inventory, Sales, and Accounting to ensure customer needs are met</li><li>Maintain customer portals and web-based ordering systems</li><li>Research and resolve order discrepancies, shipment issues, and customer concerns</li><li>Provide shipment documentation and related order information</li><li>Assist with returns, credits, and other account-related requests</li><li>Support customers with system and portal-related questions</li></ul><p>If you're a customer service professional with manufacturing or order management experience and enjoy being the hub between customers and internal teams, we'd love to hear from you.</p>
- 2026-11-12T00:00:00Z
- Burnsville, MN
- onsite
- Permanent / Full Time
- 41600 - 54080 USD / Yearly
- <p>This position will serve as the first point of contact for customers while supporting daily office operations. In this role, you will assist customers by phone, email, and in person, coordinate service and installation scheduling, manage customer records, and support lead management activities. The ideal candidate is detail-oriented, enjoys problem-solving, and thrives in a fast-paced environment where exceptional customer service is the top priority.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer records with accuracy, ensuring account details and service information remain current in company systems.</p><p>• Coordinate installation and service appointments, adjusting schedules as needed to support efficient technician routing and timely customer support.</p><p>• Welcome visitors, assist with front desk activities, and provide in-person support for walk-in customer needs and counter sales.</p><p>• Respond to customer questions by phone and in person, delivering clear information and resolving issues with professionalism and care.</p><p>• Track and manage incoming sales and service opportunities, helping move leads through the process and connecting customers with the right solutions.</p><p>• Build working knowledge of the company’s products and services to provide informed guidance and support to customers.</p><p>• Support communication between customers and field technicians to help ensure service commitments are completed smoothly and on schedule.</p>
- 2026-11-04T00:00:00Z
- Waukesha, WI
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
- 2026-11-13T00:00:00Z
- Superior, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Superior, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- Medford, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Shawano, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Shawano, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Bangor, ME
- onsite
- Temporary / Contract
- 18 - 22.15 USD / Hourly
- <p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Bangor, ME. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
- 2026-11-13T00:00:00Z
- Racine, WI
- onsite
- Temporary to Hire
- 20 - 21 USD / Hourly
- We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and provide clear, helpful information.<br>• Assist individuals with questions, concerns, and service requests while delivering a positive customer experience.<br>• Enter orders and update customer details with accuracy and attention to detail.<br>• Place outbound calls as needed to follow up on requests, confirm information, or provide updates.<br>• Document customer interactions thoroughly to maintain organized and reliable records.<br>• Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Support daily call center operations by managing a consistent volume of phone-based interactions.
- 2026-11-13T00:00:00Z
- Eagle River, Wi, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a non-profit organization in Eagle River, Wisconsin through detail-oriented and responsive customer interactions. This Long-term Contract to permanent position is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a high volume of communication. The person in this role will serve as a key point of contact for callers, provide timely assistance, and ensure orders and service details are entered correctly. </p><p><br></p><p>Responsibilities: </p><p>• Respond to incoming calls courteously, gather customer needs, and provide clear and helpful assistance. </p><p>• Handle a steady volume of customer inquiries while delivering accurate information and resolving routine issues promptly. </p><p>• Enter orders and service-related details into internal systems with close attention to accuracy and completeness. </p><p>• Make outbound calls as needed to follow up on requests, confirm information, or provide updates to customers. </p><p>• Document customer interactions thoroughly so records remain organized, current, and easy to reference. </p><p>• Escalate complex concerns to the appropriate team members when an issue requires additional support or resolution. </p><p>• Maintain service quality standards by communicating clearly, listening actively, and supporting a positive caller experience.</p>
- 2026-11-04T00:00:00Z
- Keshena, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Keshena, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Marinette, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Marinette, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- White Bear Lake, MN
- onsite
- Temporary to Hire
- 20 - 25 USD / Hourly
- We are looking for a Customer Service Representative to join a growing team in Minnesota in a Contract to permanent capacity. This position supports business customers by managing day-to-day order activity, coordinating shipment updates, and helping resolve returns with accuracy and care. The role is well suited for someone who enjoys working in a fast-paced B2B environment, communicates clearly across multiple channels, and takes pride in delivering dependable service.<br><br>Responsibilities:<br>• Process incoming customer and sales orders accurately and ensure requests are routed and completed in a timely manner.<br>• Communicate shipment status, delivery timing, and tracking details to customers to keep them informed throughout the order lifecycle.<br>• Handle return authorization requests and coordinate the necessary steps to support efficient issue resolution.<br>• Respond to inbound inquiries from customers, distributors, and internal partners through phone and email with a thorough and helpful approach.<br>• Maintain organized order records and update customer information within the company’s ERP and related systems.<br>• Support shared customer accounts as part of the general service team, assisting with a broad range of account needs rather than assigned territories.<br>• Use Microsoft Office tools and internal platforms to manage correspondence, documentation, and routine service tasks.<br>• Contribute to a collaborative department by helping balance daily workflow volumes and meeting service expectations in a dynamic setting.
- 2026-11-03T00:00:00Z
- Lynnwood, WA
- onsite
- Temporary to Hire
- 24 - 26 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.</p><p>• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.</p><p>• Coordinate logistics and materials for company visits, trade school outreach, and event participation.</p><p>• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.</p><p>• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.</p><p>• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.</p><p>• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule </p>
- 2026-11-12T00:00:00Z
- San Francisco, CA
- remote
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a high-volume service environment in San Francisco, California. This Contract position focuses on delivering timely assistance to customers, handling inquiries with professionalism, and ensuring accurate order processing. The ideal candidate is comfortable managing frequent phone interactions while maintaining a helpful, solutions-oriented approach.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous support for a range of service-related questions.<br>• Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding customer concerns.<br>• Enter orders and update customer information carefully to maintain accurate records and support smooth transaction processing.<br>• Address customer issues by identifying needs, explaining available solutions, and escalating more complex matters when appropriate.<br>• Manage a steady volume of call center activity while meeting service expectations for responsiveness and quality.<br>• Document conversations, actions taken, and outcomes to ensure complete and organized customer interaction records.
- 2026-11-10T00:00:00Z
- Sacramento, CA
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p>BILINGUAL SPANISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE</p><p><br></p><p><br></p><p>We are looking for a bilingual Customer Service Representative to support customers in Sacramento, California. This Long-term Contract position is ideal for someone who communicates clearly in both Spanish and English, enjoys resolving service concerns, and can manage a high volume of inquiries with professionalism. The person in this role will help deliver a positive customer experience by responding thoughtfully, coordinating with internal teams, and maintaining accuracy in every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries in both Spanish and English, using attentive listening and thoughtful follow-up questions to fully understand each concern.</p><p>• Route requests to the appropriate team members when needed and coordinate with internal departments to help resolve service-related issues efficiently.</p><p>• Address customer complaints with professionalism, working toward timely and effective solutions that support a positive service experience.</p><p>• Build and maintain knowledge of company services, transactions, and procedures to provide accurate information and dependable support.</p><p>• Communicate workflow concerns, service disruptions, or recurring customer issues to Customer Care leadership in a timely manner.</p><p>• Complete all assigned work in alignment with company policies, training guidance, supervisory expectations, and applicable regulations.</p><p>• Provide support to other departments when service needs require cross-functional assistance.</p><p>• Document customer interactions clearly and accurately to help ensure continuity, compliance, and quality service.</p>
- 2026-11-13T00:00:00Z
- Stockton, CA
- onsite
- Temporary / Contract
- 15.8365 - 18.337 USD / Hourly
- We are looking for an experienced Customer Service Representative to support clients in Stockton, California through responsive, detail-oriented service in a fast-paced banking environment. This Long-term Contract position is ideal for someone who enjoys handling customer inquiries, maintaining accurate account records, and using sound judgment when addressing sensitive requests. The right candidate will be comfortable working with phone-based interactions and digital tools while delivering dependable support to business clients.<br><br>Responsibilities:<br>• Manage incoming and outgoing customer calls, providing timely assistance and clear follow-up on service-related questions.<br>• Record client interactions accurately in the organization’s system, including notes, status updates, and scheduled follow-up activities.<br>• Maintain customer records by updating account details and routing issues to the appropriate internal contact when additional support is needed.<br>• Assist with order entry and related service requests while ensuring information is complete and processed correctly.<br>• Use spreadsheets, shared calendars, video conferencing platforms, and web-based applications to coordinate daily customer service tasks.<br>• Recognize situations involving confidential or sensitive information and guide clients to approved secure submission methods when necessary.<br>• Escalate inquiries related to pricing, approvals, funding, or other specialized matters to the proper team for resolution.
- 2026-11-11T00:00:00Z
- Las Vegas, NV
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- We are looking for a Customer Service Representative to support patient-facing service initiatives in Las Vegas, Nevada. This Contract position focuses on creating a welcoming clinic experience, helping patients navigate services, and reinforcing a high standard of care through clear communication and professionalism. The person in this role will work closely with patient experience leadership and clinic teams to share insights, support training efforts, and contribute to service improvement across the site.<br><br>Responsibilities:<br>• Deliver day-to-day support for patient experience programs by assisting leadership with service education and communication efforts across clinic teams.<br>• Welcome patients in clinic settings, answer general questions, and help guide individuals to the appropriate departments, waiting areas, or service locations.<br>• Act as a visible resource for patients and staff by promoting courteous interactions and reinforcing service expectations throughout the facility.<br>• Monitor and share information from clinic and provider scorecards, helping leaders understand progress toward patient experience goals and key performance measures.<br>• Partner with staff across departments to encourage strong patient and employee engagement and to help maintain a positive care environment.<br>• Identify service concerns during patient interactions and escalate issues appropriately to support timely resolution and improve satisfaction outcomes.<br>• Take part in team huddles and routine meetings to communicate updates, align on priorities, and support daily operational needs.<br>• Assist with presentations, training activities, and special assignments requested by patient experience leadership or other designated department partners.
- 2026-10-29T00:00:00Z
- San Francisco, CA
- onsite
- Temporary / Contract
- 24 - 24 USD / Hourly
- We are looking for a Customer Service Representative to support customers through clear, thoughtful service and accurate application guidance in San Francisco, California. This is a Contract position suited for someone who stays composed on calls, provides complete information, and helps customers move forward without feeling pressured. The ideal candidate brings a strong customer-first approach, dependable availability, and the ability to handle a steady call queue with professionalism.<br><br>Responsibilities:<br>• Assist customers by phone with questions, applications, and service-related concerns while creating a supportive and reassuring experience.<br>• Provide accurate information and ensure forms are completed thoroughly to improve quality and reduce the need for follow-up.<br>• Manage inbound and outbound call activity efficiently, maintaining consistent queue coverage during scheduled working hours.<br>• Enter order and customer information carefully into internal systems, keeping records organized and up to date.<br>• Monitor open or incomplete applications and take timely action to help prevent delays in processing.<br>• Respond constructively to coaching and performance feedback, adjusting approach as needed to improve service outcomes.
- 2026-11-12T00:00:00Z
- Middletown, NY
- onsite
- Temporary / Contract
- 17 - 19 USD / Hourly
- We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.<br><br>Responsibilities:<br>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.<br>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.<br>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.<br>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.<br>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.<br>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
- 2026-11-09T00:00:00Z
- South San Francisco, CA
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- <p>Robert Half is working with an extremely reputable company for an open Customer Service Representative role. The ideal candidate is customer-focused, organized, and solutions-oriented. This individual will serve as a primary point of contact for residential and commercial customers, providing exceptional service while assisting with service inquiries, account updates, billing questions, scheduling, and general administrative support.</p><p><br></p><p>The ideal candidate is an excellent communicator who thrives in a fast-paced environment, enjoys helping people, and can effectively manage multiple priorities while maintaining a positive and professional attitude.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for incoming customer inquiries via phone, email, and other communication channels.</li><li>Assist residential and commercial customers with questions regarding garbage collection, recycling, service schedules, missed pickups, and account information.</li><li>Research and resolve customer complaints, service disruptions, billing discrepancies, and collection-related issues in a timely and professional manner.</li><li>Process new service requests, account changes, cancellations, service adjustments, and customer information updates.</li><li>Coordinate with dispatch, drivers, operations, and other internal departments to communicate service requests and ensure timely resolution.</li><li>Maintain accurate customer records, document interactions, and update account information within internal databases and customer management systems.</li><li>Provide information regarding service policies, rates, recycling guidelines, and waste disposal procedures.</li><li>Assist with general administrative responsibilities, including data entry, filing, reporting, and processing customer documentation.</li><li>Follow up with customers regarding outstanding inquiries and ensure a high level of customer satisfaction.</li></ul><p><br></p><p><br></p>
- 2026-10-30T00:00:00Z
- San Leandro, CA
- onsite
- Temporary / Contract
- 25 - 27 USD / Hourly
- <p>We are hiring a Customer Service Representative to support customers by resolving inquiries and delivering exceptional service.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders and account updates</li><li>Research and resolve customer issues</li><li>Maintain accurate records in CRM systems</li><li>Collaborate with internal teams to meet customer needs</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Our nonprofit organization is seeking a compassionate and service-oriented <strong>Customer Service Representative</strong> to support donors, community members, program participants and partners. This role is responsible for handling inquiries, providing accurate information, resolving issues and delivering a positive experience that reflects the mission and values of the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to phone, email and in-person inquiries from donors, clients, volunteers and community partners</li><li>Provide accurate information about programs, services, events and general organization policies</li><li>Resolve routine concerns and escalate more complex issues to the appropriate team member</li><li>Maintain detailed and accurate records of interactions in the organization’s database or customer service system</li><li>Assist with donor acknowledgments, mailings, event support and administrative tasks as needed</li><li>Support program teams by coordinating appointments, registrations or service requests</li><li>Process forms, update contact information and help maintain clean and organized records</li><li>Deliver professional, empathetic and mission-driven service to all stakeholders</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li></ul><p><br></p>
- 2026-11-07T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>Our client, a mission-driven organization in the nonprofit industry, is seeking a compassionate and service-oriented Customer Service Representative to support constituents, donors, members, and community partners. This role is ideal for someone with strong communication skills, a professional demeanor, and a passion for helping others in a fast-paced, purpose-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for incoming calls, emails, and inquiries from donors, members, clients, and community stakeholders</li><li>Provide accurate information regarding programs, services, events, and organizational resources</li><li>Resolve customer and constituent concerns in a timely, professional, and empathetic manner</li><li>Maintain and update customer records, databases, and case notes with a high level of accuracy</li><li>Process forms, registrations, donations, and other service-related documentation</li><li>Escalate complex issues to the appropriate department as needed</li><li>Assist with outreach efforts, event support, and follow-up communications</li><li>Collaborate with internal teams to ensure excellent service delivery and a positive experience for stakeholders</li><li>Prepare basic reports and track service metrics as requested</li><li>Support special projects and general administrative tasks as needed</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- South San Francisco, CA
- onsite
- Temporary to Hire
- 23.75 - 28 USD / Hourly
- <p>Robert Half is looking for a customer-focused professional who thrives in a fast-paced environment and enjoys making a difference in the community. We are partnering with an established sanitation and waste management organization seeking a dynamic, personable, and detail-oriented <strong>Customer Service Representative (CSR)</strong> to join its growing team!</p><p><br></p><p>This is an excellent opportunity for someone who enjoys helping people, solving problems, and keeping daily operations running smoothly. As a key point of contact for customers, you will play an important role in delivering exceptional service, resolving inquiries, and ensuring a positive customer experience from the first interaction to the last.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for customers, responding to inquiries and requests via phone, email, text, and in-person interactions.</li><li>Assist customers with billing questions, payment processing, account updates, and general service inquiries.</li><li>Establish new customer accounts, maintain accurate records, and update account information within internal systems.</li><li>Investigate and resolve customer concerns, service disruptions, billing discrepancies, and other account-related issues in a timely and professional manner.</li><li>Communicate service information, answer questions, and provide clear solutions while maintaining a positive and customer-first approach.</li><li>Perform general administrative and clerical duties, including data entry, document management, filing, and other office support responsibilities.</li><li>Collaborate with internal departments and team members to ensure customer requests are addressed efficiently and service expectations are met.</li></ul><p><br></p><p><br></p>
- 2026-11-14T00:00:00Z