<p><strong>Human Resources Director – Hybrid Work | Comprehensive Benefits | Leadership Opportunity</strong></p><p>Are you passionate about shaping positive workplace culture and driving strategic growth? Step into a pivotal HR leadership role with a nationwide organization recognized for its commitment to delivering essential insurance coverage and membership services to diverse populations.</p><p><strong>About the Role</strong></p><p>As Human Resources Director, you’ll collaborate closely with executive leadership and managers to build a high-performance and engaged workforce. You’ll champion a balanced approach to business and employee needs, acting as the trusted face of our HR team and people strategy.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement innovative people engagement strategies</li><li>Mentor managers in team development, performance feedback, promotions, and succession planning</li><li>Lead compensation, rewards, and special recognition initiatives</li><li>Cultivate strong relationships across all levels of the organization</li><li>Enhance employee engagement and retention through data-driven insights</li><li>Guide managers on employee relations cases, coaching, and resolution</li><li>Promote positive communication via town halls, newsletters, and updates</li><li>Assess and address training and development needs, supporting budgeting and planning</li><li>Oversee organizational structure changes and mentor the HR team</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong>Exceptional Benefits:</strong></li><li>Comprehensive medical, dental, and vision coverage</li><li>Annual bonus program</li><li>401k corporate matching</li><li>Generous paid time off: vacation days, 10 holidays, parental leave</li><li>Paid sick time for physical and mental wellness</li><li>Volunteer perks: 1 paid day to support your favorite charity & company volunteer events</li><li>Employee Assistance Program for confidential support</li><li>Business casual dress code</li><li>Hybrid work arrangement for flexibility</li><li>Ongoing professional development and education support</li></ul><p>Bring your energy, expertise, and passion for people to an organization that recognizes and rewards your contributions. Advance your HR career in a fast-paced environment where your impact matters every day!</p>
<p>Robert Half is seeking a dedicated Payroll Manager to join our clients team and help ensure accurate, compliant, and timely payroll operations. This role is a key part of the Fiscal Services department, contributing to operational excellence and employee satisfaction in a dynamic, fast-paced environment. The Payroll Manager oversees all aspects of payroll administration across multiple locations and jurisdictions, requiring hands-on expertise with payroll systems and strong leadership capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage end-to-end payroll processing for a multi-state workforce, ensuring accuracy and timeliness.</li><li>Administer and maintain payroll systems (e.g., UKG Pro/Ultipro and Kronos), including updates, integrations, and troubleshooting.</li><li>Supervise and mentor payroll staff, providing guidance, training, and performance support.</li><li>Ensure compliance with federal, state, and local payroll regulations, wage and hour laws, and internal policies.</li><li>Collaborate with HR and Finance teams on payroll-related matters, including benefits, retirement plans, and garnishments.</li><li>Conduct regular audits of payroll data, including new hires, terminations, salary changes, deductions, and timekeeping.</li><li>Generate and distribute payroll reports for leadership, finance, and audit purposes.</li><li>Oversee year-end processes, including W-2s, 1099s, and other tax filings.</li><li>Identify and implement process improvements and system optimizations.</li><li>Serve as a subject matter expert on payroll technology, compliance, and best practices.</li><li>Represent the organization professionally and positively in all interactions.</li></ul><p><br></p>
<p>We are looking for a skilled Property Manager to oversee the operations of a diverse portfolio of commercial, retail, and multi-family properties in Seattle, Washington. This role involves managing day-to-day property activities, ensuring tenant satisfaction, and maintaining compliance with company standards. The ideal candidate will excel in leadership, budgeting, and customer service while ensuring properties are managed efficiently and effectively.</p><p><br></p><p>Responsibilities:</p><p>• Lead and supervise property management staff, ensuring smooth operations across commercial, retail, and multi-family units.</p><p>• Handle tenant concerns by fostering positive relationships and delivering high-quality service.</p><p>• Oversee budgeting processes, property improvements, and vendor contract management, including financial reporting and reconciliations.</p><p>• Conduct regular physical inspections of properties and coordinate weekly status meetings to monitor activities and address issues.</p><p>• Manage emergency service coverage on a rotational basis with the team.</p><p>• Review and approve vendor and contractor invoices within authorized limits.</p><p>• Verify lease accuracy and ensure proper input into property management software systems.</p><p>• Coordinate maintenance and repair activities to ensure quality, timeliness, and adherence to budget.</p><p>• Supervise tenant improvement projects and participate in capital improvement initiatives.</p><p>• Recruit, train, and oversee property management and maintenance staff, ensuring compliance with safety standards and performance goals.</p><p><br></p><p>The salary range for this position is $90,000 to $120,000.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>401k </p><p>2 weeks PTO</p><p>6 paid holidays</p>
<p>We are looking for a dedicated Customer Service Representative to join our team. In this long-term contract position, you will play a pivotal role in ensuring smooth order processing, accurate data management, and outstanding customer support. This is an excellent opportunity to utilize your skills in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end order processing, including invoicing, fulfillment, and inventory analysis.</p><p>• Identify and resolve issues in daily order operations, collaborating with other team members to ensure efficiency.</p><p>• Provide guidance and support to customer service representatives in completing their assigned tasks.</p><p>• Train team members on department processes and ensure adherence to established procedures.</p><p>• Suggest process improvements to management based on insights gained from customer interactions and order workflows.</p><p>• Oversee account and customer data management to maintain accuracy and streamline order processing.</p><p>• Handle returns, ensuring proper documentation and resolution.</p><p>• Process international documents and related transactions accurately and efficiently.</p>
<p>We are looking for an experienced IT Manager to oversee and expand the Microsoft Dynamics 365 platform for our organization. This leadership role involves managing a team of professionals across functional analysis, technical development, and project delivery. The ideal candidate will drive platform adoption, enhance system capabilities, and ensure solutions deliver measurable business value while fostering collaboration and growth within the team.</p><p><br></p><p>Responsibilities:</p><p>• Lead the strategic development and implementation of Microsoft Dynamics 365 solutions across multiple business areas, ensuring alignment with organizational goals.</p><p>• Manage a team of IT professionals, providing mentorship, guidance, and fostering an inclusive and collaborative work environment.</p><p>• Serve as a trusted advisor to business partners, translating business needs into actionable technical solutions that deliver tangible outcomes.</p><p>• Oversee the design, configuration, integration, and support of scalable and secure Dynamics 365 systems, ensuring optimal usability.</p><p>• Develop and manage the platform strategy and roadmap in collaboration with stakeholders, ensuring alignment with industry best practices.</p><p>• Drive project and portfolio management activities, including resource allocation, risk assessment, and timely delivery within scope and budget.</p><p>• Maintain compliance with data protection regulations, cybersecurity standards, and organizational IT policies.</p><p>• Manage vendor relationships to ensure contract compliance, maximize value, and stay informed on emerging platform features.</p><p>• Monitor and enhance system functionality to support evolving business needs, including customer advocacy and service quality.</p><p>• Budget and plan for future projects and resources, ensuring operational efficiency and effectiveness.</p>
<p>Boutique tax services company is seeking a Tax Analyst / Manager to join its growing team. Responsibilities include: provide preparation and review services for high net worth clients; tax return quality assessment services; consulting services to other tax prep businesses; teaching best practices on tax compliance, research, content development and training; and other special projects as assigned. This is a remote work opportunity.</p><p><br></p>
We are looking for a dedicated and personable Customer Service Representative to join our team on a contract basis in Glendale, California. In this role, you will serve as the first point of contact for tenants, ensuring their inquiries are addressed efficiently and with professionalism. This is a fully on-site position, offering an excellent opportunity to build connections and provide outstanding support in a dynamic environment.<br><br>Responsibilities:<br>• Respond to tenant inquiries via phone, providing accurate information and solutions.<br>• Direct tenants to the appropriate departments based on their needs and concerns.<br>• Maintain up-to-date knowledge of property management systems and processes.<br>• Deliver exceptional customer service by addressing issues promptly and professionally.<br>• Collaborate with team members to ensure seamless communication and client satisfaction.<br>• Utilize technology effectively to manage tenant records and track interactions.<br>• Build positive relationships with tenants to foster trust and reliability.<br>• Handle sensitive information with discretion and maintain confidentiality.<br>• Assist in resolving tenant complaints while adhering to company policies.<br>• Ensure all communication aligns with company standards and enhances tenant experience.
We are looking for an experienced Facilities Coordinator to join our team in North Reading, Massachusetts. In this long-term contract role, you will be responsible for ensuring smooth operations and providing exceptional support for events and facility management. This position requires a proactive individual skilled in customer service, vendor coordination, and event execution.<br><br>Responsibilities:<br>• Conduct regular site inspections to ensure the facility is operating efficiently and meets safety standards.<br>• Coordinate with vendors to manage services and supplies, ensuring timely and quality delivery.<br>• Organize and oversee events, including bringing in appropriate personnel and resources.<br>• Assist in the execution of events, ensuring all logistical aspects are handled effectively.<br>• Provide excellent customer service to occupants and event attendees, addressing concerns promptly.<br>• Support work order management and ensure facility maintenance tasks are completed on time.<br>• Collaborate with team members to implement best practices and innovative solutions for facility operations.<br>• Monitor and manage budgets related to facility operations and events.<br>• Prepare and deliver reports on facility performance and event outcomes.<br>• Respond to emergency situations and follow established protocols to ensure safety and continuity.
<p>Partnering with a well-established tax firm in Boulder, CO seeking a Tax Accountant. This is a great firm with excellent work/life balance and benefits including 100% employee healthcare coverage, 2 weeks PTO, 2 weeks sick leave, 10 paid holidays, annual bonus potential and 401k with up to 4% company match</p><p><br></p><p>Responsibilities include...</p><p>• Prepare and review individual and corporate income tax returns with accuracy and efficiency.</p><p>• Provide strategic tax planning and advisory services to clients to optimize their financial outcomes.</p><p>• Generate quarterly tax projections and reports for clients to ensure effective planning.</p><p>• Communicate effectively with clients to address inquiries and provide updates on their tax matters.</p><p>• Organize and manage documentation to maintain accurate and accessible records.</p><p>• Utilize CCH ProSystem Fx software to streamline tax preparation processes.</p><p>• Stay informed on updates to tax laws and regulations to ensure compliance and offer informed advice.</p><p>• Collaborate with team members to enhance client service and improve operational workflows.</p>
<p>We are looking for a detail-oriented Office Manager to join our team in Austin, Texas. As part of this contract to hire position, you will oversee daily office operations, ensuring seamless functionality and a well-organized workspace. This role requires a proactive individual who can manage supplies, assist with administrative tasks, and maintain accounts efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage daily administrative operations to ensure smooth office functionality.</p><p>• Oversee the procurement and inventory of office supplies, ensuring availability at all times.</p><p>• Handle accounts payable processes, including invoice management and payment tracking.</p><p>• Act as the first point of contact by performing receptionist duties, such as answering calls and greeting visitors.</p><p>• Maintain an organized workspace by implementing effective systems for office supplies and records.</p><p>• Assist in scheduling meetings and appointments for team members.</p><p>• Monitor and report on office expenses to support budget management.</p><p>• Ensure compliance with company policies and procedures within the office environment.</p><p>• Collaborate with team members to improve office processes and workflows. </p>
We are looking for a Technical Account Manager to lead and oversee technical support operations in Salem, Oregon. This role requires a strategic thinker who can manage client relationships, ensure service delivery excellence, and drive account growth. The ideal candidate will possess strong leadership skills and a deep understanding of IT infrastructure and managed services. <br> Responsibilities: • Serve as the primary point of contact between clients and internal teams, fostering effective communication and collaboration. • Build and nurture strong, long-term relationships with key stakeholders to ensure client satisfaction. • Conduct regular account reviews and strategic planning sessions to align services with client needs. • Oversee service delivery, ensuring adherence to SLAs and proactively addressing performance issues. • Collaborate with technical teams to resolve escalations and enhance service quality. • Identify opportunities for upselling and cross-selling services to drive revenue growth. • Lead contract renewals and negotiations, ensuring favorable outcomes for both the organization and clients. • Maintain accurate records of client interactions, contracts, and service agreements. • Work closely with sales, operations, and technical teams to align on client objectives and goals. • Participate in onboarding new clients and ensuring smooth account transitions.
<p>We are looking for a Service Coordinator to join our team in Kearny Mesa/ San Diego, California. This role focuses on ensuring seamless communication between customers and field service technicians while coordinating schedules, materials, and documentation. As a Contract to permanent position, this opportunity allows you to grow within the construction and contractor industry, contributing to essential fire protection and life safety services.</p><p><br></p><p>Responsibilities:</p><p>• Schedule service technicians for jobs and maintain clear communication with both customers and technicians regarding timelines.</p><p>• Coordinate procurement and delivery of equipment and materials needed for various projects.</p><p>• Monitor and document service activities to ensure compliance with industry standards and customer requirements.</p><p>• Address customer concerns promptly and work towards resolving issues effectively.</p><p>• Assist with job costing by tracking technician hours and materials used for each project.</p><p>• Prepare accurate job records for invoicing and ensure documentation is submitted to relevant authorities.</p><p>• Recommend equipment updates or purchases based on client needs and industry advancements.</p><p>• Optimize technician routes to improve efficiency, reduce travel time, and minimize costs.</p><p>• Support the Service Manager with job quotes and scheduling adjustments as necessary.</p><p>• Ensure recurring services are scheduled appropriately to maintain code compliance.</p>
We are looking for a dedicated Concierge to deliver exceptional customer service at a high-standard workplace in McLean, Virginia. This contract position requires proactive communication, attention to detail, and an ability to create meaningful experiences for clients and guests. The role focuses on enhancing engagement, managing workplace services, and maintaining a hospitality-driven environment.<br><br>Responsibilities:<br>• Provide assistance with building access badges and ensure efficient distribution.<br>• Serve as a central resource for campus information and workplace services, including mailroom operations, parking, conference rooms, and lost-and-found.<br>• Organize and maintain front desk and lobby areas to uphold a welcoming environment.<br>• Collaborate with facility management and transportation teams to streamline service delivery.<br>• Respond promptly to inquiries and communicate with all levels of management with minimal supervision.<br>• Anticipate client needs, address concerns, and escalate risks to ensure smooth operations.<br>• Build strong relationships with employees and guests through proactive engagement and personalized service.<br>• Support third-party vendor relationships to maximize service outcomes.<br>• Continuously improve service performance and meet or exceed team and client goals.<br>• Execute additional duties as assigned while adhering to campus operation schedules.
We are looking for a dynamic and customer-focused Facilities Coordinator to join our team on a Contract basis in Boston, Massachusetts. This role involves supporting the Facilities Manager in ensuring smooth operations across multiple floors, including overseeing maintenance, vendor coordination, and customer satisfaction initiatives. You’ll play a vital part in creating a welcoming and efficient environment for clients and staff while contributing to the success of events and daily operations.<br><br>Responsibilities:<br>• Assist the Facilities Manager in overseeing property maintenance and repair services to ensure seamless operations.<br>• Coordinate vendor services, including scheduling and escorting vendors during site visits.<br>• Conduct regular site inspections to identify issues and create resolution tickets.<br>• Support the planning and execution of monthly and quarterly client events.<br>• Respond to emergency situations and manage on-call duties as the primary point of contact when required.<br>• Foster positive relationships with property occupants and ensure high levels of customer satisfaction.<br>• Monitor and report on Key Performance Indicators (KPIs) to identify areas for improvement.<br>• Collaborate with the team to implement best practices and innovative solutions for facility management.<br>• Ensure compliance with established procedures and protocols, including incident reporting and escalation.<br>• Promote teamwork and a customer-first approach within the facilities management team.
<p><em>The salary range for this position is $180,000-$200,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Tax Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>The Individuals/Foundations Group provides accounting, tax compliance and planning, legal, trust administration, business management, financial management, treasury, insurance, and technology services to the enterprises of two wealthy families, including business entities, trusts, individuals and foundations.</p><p><br></p><p><strong>Key Duties & Responsibilities </strong></p><p>• Will be assigned to multiple clients, with a focus on not-for-profit entities including 501(c)3 private foundations and supporting organizations and 501(c)4 trusts; responsible for all aspects of accounting, tax, legal and financial management and analysis functions for assigned clients.</p><p>• Manage and review the accounting for assigned clients including reviewing journal entries and general ledger account reconciliations.</p><p>• Oversee and manage the tax projection and tax return processes for assigned clients including identification and resolution of tax issues in consultation with in-house tax experts and review of tax projections, tax workpapers and tax returns.</p><p>• Coordinate and provide transaction support to the family and foundation investment organizations, including drafting board packages, reviewing and coordinating execution of transaction documents, and coordinating treasury support upon closing.</p><p>• Interpret governing documents (e.g. operating agreements and by-laws) and apply the provisions of the governing documents to the management and accounting for an entity.</p><p>• Coordinate with external advisors in the execution of responsibilities associated with management of assigned clients.</p><p>• Provide day-to-day business and accounting management to certain professional service providers such as budget and projection preparation, quarterly billing, processing reimbursable expenses, etc.</p><p>• Mentor, train and manage staff accountants and managers to meet deadlines and prioritize projects/workload.</p><p>• Identify, develop and oversee the execution of improvements to internal processes.</p><p> </p>
<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
<p>We are looking for a skilled Senior Marketing Programs Manager to join our client in Wilmington, Delaware. This role requires expertise in managing client relationships and overseeing various marketing campaigns, including print and digital initiatives. Candidates must have experience working in highly regulated industries such as Financial Services, and have experience working with direct mail. This role is 3 days per week in the </p><p><br></p><p>Responsibilities:</p><p>• Oversee the planning, execution, and optimization of print and direct mail campaigns to meet client objectives.</p><p>• Collaborate with print vendors and letter shops to ensure timely and cost-effective production of marketing materials.</p><p>• Manage client accounts and maintain strong relationships by addressing their needs and delivering exceptional service.</p><p>• Coordinate and execute digital and email marketing campaigns aimed at driving engagement and brand awareness.</p><p>• Develop and implement B2B marketing strategies that align with overall business goals.</p><p>• Monitor campaign performance, analyze results, and recommend adjustments to improve effectiveness.</p><p>• Lead project management efforts to ensure marketing initiatives are completed on time and within budget.</p><p>• Conduct market research to identify trends and opportunities for enhancing campaigns.</p><p>• Ensure brand consistency across all marketing efforts and materials.</p><p>• Work closely with cross-functional teams to align marketing strategies with business objectives.</p>
<p>We are looking for an experienced Billing Supervisor/Manager to oversee the daily operations of student billing and account management at our institution in San Francisco, California. This role is pivotal in ensuring the accurate and timely processing of tuition, fees, and other charges, while maintaining detailed financial records and delivering excellent customer service to students and their families. The ideal candidate will also contribute to compliance with institutional policies and collaborate with various departments to guarantee the accuracy of financial accounts. <strong>For immediate consideration, please contact Tra Nguyen directly via Linked-In.</strong></p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute tuition and fee statements each term.</p><p>• Record charges, adjustments, payments, and credits to student accounts.</p><p>• Administer and monitor student payment plans for compliance.</p><p>• Process refunds in accordance with Title IV and institutional regulations.</p><p>• Respond to billing and payment inquiries from students and families.</p><p>• Send payment reminders and assist with follow-up on past-due accounts.</p><p>• Collaborate with Financial Aid and Registrar offices to ensure account accuracy.</p><p>• Assist with reconciling student accounts to the general ledger and financial aid records.</p><p>• Maintain current knowledge of student billing policies and procedures.</p><p>• Prepare regular reports on account balances, aging, and payment plans.</p><p>• Perform other related duties as assigned.</p>
<p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
We are looking for a dedicated Property Manager to oversee the daily operations of a commercial property in Renton, Washington. This contract position offers the opportunity to manage tenant relations, coordinate property maintenance, and ensure accurate financial reporting. The role requires strong organizational skills and the ability to deliver exceptional customer service in a detail-oriented environment.<br><br>Responsibilities:<br>• Manage tenant inquiries and provide timely resolutions to ensure high levels of satisfaction.<br>• Oversee property maintenance by delegating work orders and monitoring completion.<br>• Administer access card programming and maintain security protocols.<br>• Prepare and send monthly rent statements and billing for tenant requests.<br>• Handle accounts payable processes, including coding invoices and processing payments.<br>• Generate financial reports, reconcile accounts, and ensure accuracy in general ledger entries.<br>• Draft and send proposals, contracts, and monthly statements to clients.<br>• Address property-related issues and coordinate necessary repairs or improvements.<br>• Train team members on property management procedures and software systems.<br>• Utilize Yardi and Microsoft Suite for efficient property and financial management.
We are looking for a Service Coordinator to join our team in Charlotte, North Carolina. This Contract to permanent position requires a detail-oriented individual with excellent organizational and communication skills. The ideal candidate will be responsible for coordinating various service-related tasks and ensuring smooth operations within a production environment.<br><br>Responsibilities:<br>• Manage client intake processes to ensure accurate and efficient handling of requests.<br>• Coordinate application submissions and follow-ups using content management systems.<br>• Oversee scheduling and dispatching to optimize workflow and resource allocation.<br>• Prepare and manage billing and quoting documentation with attention to detail.<br>• Utilize Microsoft tools to maintain records and streamline service-related activities.<br>• Communicate effectively with clients and team members to address inquiries and resolve issues.<br>• Monitor and maintain microfilm operations as part of production tasks.<br>• Collaborate with various departments to ensure seamless service delivery.<br>• Identify opportunities for process improvement and implement solutions where applicable.<br>• Provide timely updates and reports to management regarding service operations.
<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
<p><strong>Technology Audit & Advisory Manager or Senior Manager (Tysons Corner - Hybrid)</strong></p><p>Step into a leadership role with a dynamic and collaborative professional services team! As a Technology Audit & Advisory Manager or Senior Manager, you'll help organizations navigate complex business challenges by offering essential guidance, innovative solutions, and hands-on expertise. You’ll build lasting client relationships, lead high-performing engagement teams, and make an impact across diverse industries while shaping the future of technology risk management.</p><p><strong>What You’ll Do:</strong></p><ul><li>Advise clients on how to manage risks inherent in their technology environments, helping them protect and drive enterprise value.</li><li>Apply a forward-thinking approach by leveraging analytics, automation, AI, and other emerging tools and technologies.</li><li>Develop your skills in the latest tech innovations, including AI-driven solutions, data governance, cloud, cybersecurity, and more.</li><li>Identify technology-related risks and opportunities for increased efficiency and performance.</li><li>Lead by example, fostering open communication, positive team culture, and creating professional development opportunities.</li><li>Supervise, mentor, and coach Consultants and Senior Consultants as you guide the completion of projects.</li><li>Maintain and grow professional relationships, representing the organization in the market and assisting with business development and proposal preparation.</li></ul><p><strong>Areas of Focus:</strong></p><ul><li>Cybersecurity and IT risk management</li><li>IT frameworks and General Controls (ITGC)</li><li>Cloud, enterprise applications, analytics, and automation</li><li>Data governance and privacy</li><li>IT SOX compliance</li><li>Technology resilience and disaster recovery</li><li>Controls, emerging technologies, and technology enablement</li></ul><p><strong>How We Work:</strong> Experience the flexibility of a hybrid work model, balancing in-person collaboration and purposeful remote work. This role involves both local and out-of-state assignments based on client needs and project requirements.</p><p>Bring your leadership, technical acumen, and passion for innovation to a team where your impact will be recognized—apply today to take the next step in your career!</p>
<p>We are looking for a detail-oriented Loan Servicing Specialist to join our team in LINTHICUM, Maryland. In this Contract position, you will play a key role in ensuring the accurate and timely processing of consumer loan servicing requests while delivering exceptional member service. This role requires adherence to organizational policies and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Process a variety of consumer loan servicing requests with accuracy and efficiency, following established policies and procedures.</p><p>• Maintain and apply a strong understanding of operational policies, products, and services related to consumer loans.</p><p>• Research and resolve compliance issues related to consumer loan servicing promptly and thoroughly.</p><p>• Complete required reports and resolve technical or operational challenges efficiently.</p><p>• Provide excellent member service by addressing inquiries and maintaining strong relationships with existing members.</p><p>• Proactively identify and implement improvements to loan servicing processes to enhance efficiency.</p><p>• Collaborate with team members and management on additional projects and responsibilities as assigned.</p>
