<p>lin to hire an <strong>Accounting Manager – Reconciliations</strong>. This is a fantastic opportunity to join a collaborative, mission-driven financial services team.</p><p><strong>Compensation:</strong> $110,000 – $145,000 base salary + discretionary bonus</p><p><strong>Location: Dublin, CA | Hybrid (3 days onsite)</strong></p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and oversee the <strong>general ledger account reconciliations process</strong>, including management, leadership, and governance.</li><li>Design and implement the organization’s reconciliation operating model, including oversight of both onsite and outsourced resources.</li><li>Drive <strong>automation initiatives</strong> using BlackLine and other technology solutions.</li><li>Ensure reconciliations are performed <strong>timely, accurately, and consistently</strong>, with proper identification and tracking of reconciling items.</li><li>Oversee completion of the monthly <strong>Reconciliations Checklist</strong> with documentation and appropriate approvals.</li><li>Manage aging reports of reconciling items, including reserves and write-offs in line with policy.</li><li>Develop and maintain reconciliation performance metrics and reporting.</li><li>Perform and review reconciliations as needed, ensuring compliance with established standards.</li><li>Maintain process flow documentation and <strong>Balance Sheet Reconciliation Standards</strong>.</li><li>Partner cross-functionally with Accounting, Operations, Core, and Enterprise Data teams to resolve reconciliation issues and strengthen processes.</li><li>Communicate effectively with senior management, auditors, committees, and regulators.</li><li>Champion a culture of <strong>continuous improvement</strong> in reconciliation practices.</li></ul><p><br></p>
We are seeking a dynamic Operations Manager to lead and optimize our firm’s core processes while fostering a collaborative and high-performing team environment. This role is pivotal in driving organizational growth, managing day-to-day operations, and ensuring seamless coordination across departments. The ideal candidate will demonstrate exceptional leadership, strategic thinking, and a commitment to maintaining operational excellence and a positive workplace culture. <br> Key Responsibilities Drive firmwide growth initiatives and oversee successful implementation of projects and strategies. Prepare and deliver impactful presentations for retreats, meetings, and team events. Organize and lead monthly meetings with operations and advisory teams to ensure alignment. Maintain and update the policies and procedures manual to reflect best practices and ongoing changes. Manage billing processes and oversee office expenses, including supply orders and bank deposits. Mentor and support Associate Advisors and Client Service Administrators in their detail oriented development. Oversee hiring and termination processes, including job postings, interviews, offer letters, background checks, and onboarding. Coordinate payroll approvals, manage time-off requests, and conduct annual performance and compensation reviews. Strengthen client relationships through appreciation events, personalized gifts, and resolution of complex service needs. Research and implement innovative technology solutions, provide team training, and ensure accurate data management through audits and backups.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. This position is an excellent opportunity to engage in a dynamic environment within the manufacturing industry. You will play a key role in ensuring customer satisfaction by managing orders, returns, and inquiries with professionalism and efficiency. This is a Contract position, offering the potential for long-term career growth.<br><br>Responsibilities:<br>• Accurately input customer orders and handle return authorizations with attention to detail.<br>• Process warranty returns and ensure timely resolutions for customer concerns.<br>• Maintain organized records of pick tickets and other relevant documents.<br>• Address customer complaints and escalate complex issues to the Customer Service Manager.<br>• Stay informed on product lines, market trends, and events involving sponsored players.<br>• Deliver consistent attendance and reliability in day-to-day operations.<br>• Collaborate with team members and management on additional tasks as needed.
We are looking for an experienced Accounts Receivable Supervisor/Manager to oversee cash application processes and drive operational excellence within our shared services team. This role is based in Charlotte, North Carolina, and requires a leader who can balance day-to-day operations with strategic initiatives aimed at process improvement and team development. If you have a strong background in accounts receivable and thrive in dynamic environments, we encourage you to apply.<br><br>Responsibilities:<br>• Lead and manage a team of cash application specialists, ensuring accuracy and efficiency in daily operations.<br>• Oversee the end-to-end order-to-cash processes, including cash applications, collections, and billing functions.<br>• Collaborate with internal stakeholders across 30+ divisions to meet service-level agreements and provide exceptional support.<br>• Identify opportunities for process improvements and implement solutions to enhance workflows and team performance.<br>• Monitor aging reports and ensure timely resolution of outstanding accounts receivable issues.<br>• Drive initiatives to improve customer satisfaction and service quality within shared services.<br>• Balance operational responsibilities with strategic planning to enable future growth and scalability.<br>• Provide guidance and training to team members, fostering a culture of collaboration and continuous improvement.<br>• Adapt to the complexities of a shared services environment, ensuring alignment with organizational goals.
<p><strong>Software Engineering Manager (Backend & Platform)</strong></p><p><strong>Location:</strong> Chicago, IL (Hybrid – 3 Days In-Office) <strong>Industry:</strong> E-commerce / Live Events & Entertainment <strong>Company:</strong> Leading Online Marketplace (NASDAQ Listed)</p><p><br></p><p><strong>The Opportunity</strong></p><p>We are seeking a high-caliber <strong>Software Engineering Manager</strong> to lead our <strong>Core Services Engineering</strong> team. This team is the engine of our marketplace—designing, building, and operating the mission-critical backend APIs and shared services that power our web, mobile, and customer experience applications.</p><p>In this role, you will lead a high-performing team of software and quality engineers. You will be a hands-on technical mentor who champions architectural excellence, scalability, and operational rigor. If you are passionate about building highly available, transactional systems that connect millions of fans to live events, let’s talk.</p><p><br></p><p><strong>What You’ll Bring</strong></p><ul><li><strong>Backend Expertise:</strong> Deep fluency in modern <strong>Java</strong> and <strong>Spring Boot</strong> frameworks.</li><li><strong>Cloud Proficiency:</strong> Proven experience building and deploying scalable services on <strong>AWS</strong> (RDS, Lambda, ECS/EKS).</li><li><strong>Scalability Mindset:</strong> Experience managing high-volume, transactional data stores (MySQL, Snowflake, or similar).</li><li><strong>Leadership Track Record:</strong> Experience leading Agile teams, conducting code reviews, and proposing architectural solutions in a fast-paced environment.</li><li><strong>Observability Focus:</strong> Strong background in monitoring and alerting (Logging, Metrics, Tracing) to ensure 24/7 system reliability.</li><li><strong>Communication:</strong> Ability to translate complex technical challenges into business impact for non-technical stakeholders.</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong>Impact:</strong> Build the foundation of a platform used by millions.</li><li><strong>Culture:</strong> A collaborative environment named as a "Top Place to Work."</li><li><strong>Perks:</strong> Competitive salary ($160k–$195k), equity, annual bonus, 401K matching, and monthly credits for live events.</li><li><strong>Flexibility:</strong> A modern hybrid model in a brand-new, energy-filled HQ in the heart of Chicago.</li></ul><p><br></p>
We are seeking an Accounting Manager/Supervisor to join our team in Houston, Texas. The role involves the management and supervision of various accounting functions, with a focus on maintaining accurate customer records and resolving customer inquiries. This role offers an exciting opportunity for those adept in handling tasks such as processing customer credit applications and monitoring customer accounts.<br><br>Responsibilities:<br>• Overseeing the accurate and efficient processing of customer credit applications<br>• Maintaining precise customer credit records<br>• Implementing and managing Accounting Software Systems<br>• Utilizing ADP - Financial Services for various accounting tasks<br>• Leveraging BlackLine and Concur for efficient account management<br>• Ensuring effective use of ERP - Enterprise Resource Planning for various accounting functions<br>• Supervising Accounts Payable (AP) and Accounts Receivable (AR) operations<br>• Conducting auditing activities as required<br>• Overseeing billing functions to ensure accuracy and timeliness<br>• Handling the preparation and posting of monthly journal entries
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are seeking an <strong>Office Manager</strong> to oversee daily operations for a growing engineering and technical services firm in San Marcos. This role requires someone who thrives on structure, leadership, and accountability. You will be responsible for ensuring the office runs efficiently, employees are supported, and leadership can focus on strategic initiatives knowing the operational foundation is strong. This is a hands-on role that blends administration, people management, vendor coordination, and process improvement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily office operations and administrative workflows</li><li>Manage office staff and administrative support functions</li><li>Coordinate vendors, facilities, and service contracts</li><li>Maintain budgets, approve invoices, and track expenses</li><li>Support HR functions including onboarding and policy administration</li><li>Develop and improve office processes and procedures</li><li>Partner with leadership on operational planning and office growth</li></ul>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p><strong>Job Description: Account Manager</strong></p><p>Our company is seeking a dynamic and client-focused Account Manager to join our team. The Account Manager will be responsible for developing strong relationships with clients, understanding their needs, and delivering exceptional service to drive account growth and retention.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned clients, managing daily communications and relationship development.</li><li>Develop a deep understanding of client business objectives and proactively recommend solutions to support their goals.</li><li>Coordinate with internal teams to ensure timely and successful delivery of products and services.</li><li>Negotiate contracts and manage renewals to optimize client value.</li><li>Identify opportunities for account expansion and cross-selling additional services.</li><li>Monitor account performance, prepare reports, and present insights to clients and stakeholders.</li><li>Resolve client issues promptly and professionally, ensuring a high level of satisfaction.</li><li>Track market trends and competitor activity relevant to client accounts.</li></ul><p><br></p>
<p><em>The salary range for this position is $150,000 - $160,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Description:</strong></p><p>As a Tax Manager, you will be working on variety of clients and will specialize in the taxation of financial products and investment vehicles providing both tax consulting and tax compliance services to: Proprietary/High Frequency Trading Firms; Broker-Dealers; Commodity Pools and Hedge Funds; as well as high-net-worth individuals associated with these types of entities and other investors focused in the financial services industry.</p><p>The Tax Manager will deal with complex financial products including OTC derivatives, futures, options, swaps, fixed income, convertible debt, asset-backed securities, and other derivative products. The Tax Manager will work closely with our Tax Partner to research new tax rules, prepare and review tax returns, and to develop our tax practice within the financial services industry. The ideal individual will be a professional willing to coach, develop and lead tax professionals, and build a team of dedicated tax specialists.</p><p> </p><p><br></p><p><br></p>
<p>The Accounting Manager plays a pivotal role in leading the accounting team to deliver precise financial reporting while maintaining regulatory compliance and promoting operational efficiency. This position involves coaching and mentoring staff, overseeing daily accounting operations, and driving strategic initiatives through process improvements and collaboration across departments. The manager is responsible for ensuring a timely month-end close, preparing comprehensive reports for both internal and external stakeholders, including call reports, while also maintaining stringent internal controls to protect our assets.</p><p><br></p><p>Key responsibilities include evaluating accounting processes, identifying opportunities for streamlining operations, and keeping the Director of Accounting and Finance informed on financial matters. As a leader, this role sets departmental objectives, manages team performance, and ensures that exceptional and efficient service is provided to all team members, ultimately supporting the mission of enhancing our members' financial experiences.</p><p><br></p><p>What You Need To Be Successful</p><p><br></p><p>To excel as the Accounting Manager,, candidates must possess a robust set of skills and competencies that drive effective financial management. A deep understanding of accounting principles, GAAP, and regulatory requirements, particularly regarding regulatory standards, is essential. Proficiency in financial reporting tools and software, including AI technology for process evaluation and improvement, will be crucial for creating impactful reports for stakeholders. Candidates should be adept at general ledger management, reconciliations, and month-end closing processes.</p><p><br></p><p>Leadership skills are necessary to mentor and supervise the accounting team, fostering their development and performance. Strong analytical capabilities are vital for conducting financial analyses and providing strategic insights. Effective communication, emotional intelligence, and collaboration across departments are key to promoting teamwork and achieving organizational goals. The ability to manage stress, work well under pressure, and continuously develop personal and professional skills will also contribute to success in this dynamic role.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>JC del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Accounting & Tax Manager — Family Office</strong></p><p><br></p><p><strong>About the Firm</strong></p><p>A long‑established multi‑family office providing integrated financial, tax, investment, and administrative services to ultra‑high‑net‑worth families. The firm supports multigenerational wealth needs through a holistic service model spanning investment advisory, tax and estate planning, risk management, family governance, and household financial operations.</p><p><br></p><p><strong>The Role</strong></p><p>As the <strong>Accounting & Tax Manager (CFO Services)</strong>, you will oversee comprehensive accounting, reporting, tax, investment, and compliance functions for UHNW families and their related entities. This role serves as a trusted advisor, leading financial operations, supervising staff, coordinating with external partners, and ensuring a best‑in‑class client experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a trusted advisor across tax, estate, trust, insurance, and investment matters to deliver integrated solutions.</li><li>Lead, mentor, and supervise accounting and administrative staff; manage outsourced service providers.</li><li>Oversee accounting and reporting for individuals, trusts, LLCs, partnerships, and other entities.</li><li>Manage monthly, quarterly, and annual close processes, including coordination with GL providers.</li></ul><p><strong>Key Attributes</strong></p><ul><li>Excellent interpersonal communication and client‑service orientation.</li><li>Strong analytical and problem‑solving capabilities.</li><li>Highly organized, detail‑focused, and deadline‑driven.</li><li>Proactive, hands‑on, solutions‑oriented, and eager to improve processes.</li><li>Professional, trustworthy, and committed to confidentiality.</li></ul>
<p><strong>Receptionist / Administrative & Accounting Assistant</strong></p><p><em>Albany, NY – Onsite | Temp-to-Hire</em></p><p>Our client in Albany is looking for a reliable and organized Receptionist/Administrative & Accounting Assistant for a temp-to-hire role. This position supports a mission-focused organization and offers strong long-term potential.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>• Welcome visitors, staff, and vendors and manage all front-desk activity</p><p> • Answer and route calls on a multi-line phone system and maintain accurate call logs</p><p> • Handle general inquiries and share basic information about the organization</p><p> • Sort, distribute, and track mail, packages, and electronic faxes</p><p> • Assist with membership data entry and maintain updated records</p><p> • Help schedule travel and hotel reservations and update related calendars and lists</p><p> • Provide clerical support for meetings, including preparing materials, taking notes, and coordinating sign-ins</p><p> • Assist with preparing correspondence, reports, packets, and other documents</p><p> • Coordinate maintenance requests and service calls for office equipment and building needs</p><p> • Order and maintain office supplies</p><p> • Support administrative and accounting tasks as needed</p><p> • Serve as backup to other administrative staff and assist board members or team members when requested</p><p><br></p><p>This role is best suited for someone who is professional, trustworthy, comfortable with confidential information, and ready to jump into a busy office environment.</p>
<p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Client Services Associate | Wealth Management Firm | San Jose</strong></p><p><br></p><p>Join a thriving wealth management firm known for its rapid growth, exceptional service, and innovative technology. The firm offers great career development opportunities, competitive compensation, and a supportive, team-oriented environment.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Providing excellent service to clients.</li><li>Helping out in client meetings.</li><li>Keeping up-to-date with client documentation.</li><li>Adhering to regulatory rules.</li><li>Processing client transactions accurately and punctually.</li><li>Assisting in web calls and international banking support.</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
We are looking for a dedicated Customer Service Supervisor to oversee custodial operations across multiple campuses in Oakland, California. This contract position requires exceptional leadership skills to ensure the smooth functioning of custodial teams and balanced workload distribution. The role involves collaborating closely with the Director of Facilities and traveling between various sites, with transportation provided.<br><br>Responsibilities:<br>• Manage and guide a team of custodians to maintain efficient operations across campuses.<br>• Develop and implement schedules to ensure balanced workloads and seamless coordination.<br>• Conduct training sessions for custodial staff, including instruction on basic software tools.<br>• Ensure compliance with operational standards and maintain a high level of cleanliness.<br>• Monitor performance and provide constructive feedback to team members.<br>• Travel between campuses to oversee operations, with transportation arranged by the employer.<br>• Collaborate with the Director of Facilities to align custodial services with organizational goals.<br>• Address any operational challenges and resolve issues promptly.<br>• Maintain accurate records of schedules, training, and team performance.<br>• Promote a safe and organized work environment for all custodial personnel.
<p><strong>Human Resources Director – Hybrid Work | Comprehensive Benefits | Leadership Opportunity</strong></p><p>Are you passionate about shaping positive workplace culture and driving strategic growth? Step into a pivotal HR leadership role with a nationwide organization recognized for its commitment to delivering essential insurance coverage and membership services to diverse populations.</p><p><strong>About the Role</strong></p><p>As Human Resources Director, you’ll collaborate closely with executive leadership and managers to build a high-performance and engaged workforce. You’ll champion a balanced approach to business and employee needs, acting as the trusted face of our HR team and people strategy.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement innovative people engagement strategies</li><li>Mentor managers in team development, performance feedback, promotions, and succession planning</li><li>Lead compensation, rewards, and special recognition initiatives</li><li>Cultivate strong relationships across all levels of the organization</li><li>Enhance employee engagement and retention through data-driven insights</li><li>Guide managers on employee relations cases, coaching, and resolution</li><li>Promote positive communication via town halls, newsletters, and updates</li><li>Assess and address training and development needs, supporting budgeting and planning</li><li>Oversee organizational structure changes and mentor the HR team</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong>Exceptional Benefits:</strong></li><li>Comprehensive medical, dental, and vision coverage</li><li>Annual bonus program</li><li>401k corporate matching</li><li>Generous paid time off: vacation days, 10 holidays, parental leave</li><li>Paid sick time for physical and mental wellness</li><li>Volunteer perks: 1 paid day to support your favorite charity & company volunteer events</li><li>Employee Assistance Program for confidential support</li><li>Business casual dress code</li><li>Hybrid work arrangement for flexibility</li><li>Ongoing professional development and education support</li></ul><p>Bring your energy, expertise, and passion for people to an organization that recognizes and rewards your contributions. Advance your HR career in a fast-paced environment where your impact matters every day!</p>
<p>If you’re a growth-minded wealth management professional who thrives in a people-first culture and wants to sharpen your craft through elite mentorship, this opportunity is for you. <strong><em>Jennifer Fukumae with Robert Half’s Financial Services Division</em></strong> is partnering with a high-growth, relationship-centered firm to identify a Sr. Relationship Manager to join their team.</p><p> </p><p><strong>The Opportunity</strong></p><p>This is a high-profile role for a financial planning professional who blends technical depth with strong emotional awareness. As a Lead Advisor, you’ll partner closely with advisors and clients to deliver customized, sophisticated planning across tax, estate, insurance, and investment needs. Ideal for someone who thrives on complex challenges, teamwork, and a culture committed to excellence.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Work closely with advisors and cross-functional partners to prepare polished, client-facing meeting materials, post-meeting summaries, and comprehensive planning outputs</li><li>Deliver sophisticated financial guidance directly to clients in collaboration with lead advisors</li><li>Design and oversee advanced financial planning engagements, including detailed cash flow modeling, tax strategy analysis, risk management, and estate planning considerations</li><li>Act as a go-to resource for financial planning platforms, helping drive technology adoption, integration, and workflow optimization</li><li>Co-present financial strategies and tailored recommendations during client meetings with advisory partners</li><li>Coordinate with external professionals such as attorneys, CPAs, and investment specialists to create cohesive, well-aligned financial solutions</li><li>Coach and develop junior team members in Operations and Client Services</li><li>Oversee complex execution activities, including asset transfers, insurance processing, and end-to-end documentation management</li><li>Maintain up-to-date knowledge of regulatory requirements while ensuring compliance with firm policies and industry standards</li><li>Play an active role in refining processes and creating planning content that elevates the client experience and strengthens firm-wide capabilities</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Customer Service Representative to join our team in Richfield, Wisconsin. In this long-term contract position, you will play a key role in ensuring seamless order management and exceptional customer support in the wood and furniture manufacturing industry. This opportunity is ideal for someone eager to develop their skills and contribute to a collaborative and supportive work environment.<br><br>Responsibilities:<br>• Input quotes, invoices, and sales orders with precision using company systems.<br>• Create and manage sales orders, ensuring accuracy in selecting appropriate components.<br>• Respond to customer inquiries promptly and professionally, maintaining high service standards.<br>• Collaborate with team members to complete administrative tasks and support daily operations.<br>• Learn company workflows through comprehensive training, gradually expanding responsibilities.<br>• Organize and prioritize tasks effectively in a fast-paced, high-volume environment.<br>• Identify and resolve issues while maintaining a positive and proactive approach.<br>• Provide consistent and reliable support to ensure high-quality outcomes for customers.
<p>We are looking for an experienced Project Manager to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will be responsible for overseeing training programs, managing project workflows, and ensuring customer satisfaction throughout the project lifecycle. This position requires a strong background in project management, excellent organizational skills, and the ability to collaborate effectively across departments.</p><p><br></p><p>Responsibilities:</p><p>• Lead the training programs for new hires in Project Coordinator and Data Entry Assistant roles, ensuring they are fully equipped to perform their duties.</p><p>• Develop, update, and maintain standard operating procedures (SOPs) for all training processes.</p><p>• Manage and review complex shop drawing orders, ensuring accuracy and timely processing.</p><p>• Schedule and coordinate project kick-off meetings and align engineering, drafting, and production schedules with material lead times.</p><p>• Gather critical customer information to support engineering services and meet production deadlines.</p><p>• Maintain accurate project records and update statuses in various databases.</p><p>• Communicate regularly with customers to provide updates, resolve material issues, and address shortage claims.</p><p>• Confirm credit approvals and payment arrangements while coordinating accessory items with procurement teams.</p><p>• Monitor project management tools and ensure backlog accuracy through regular spot checks and corrective actions.</p><p>• Prepare production documents, compute costs, and inform customers of updates, shipping details, and any delays.</p>
<p><strong>Overview</strong></p><p>A global leader in the financial services and investment banking industry is seeking an <strong>Executive Director of Investor Relations</strong> to provide strategic leadership and operational oversight within its <strong>Alternative Investment Services (AIS)</strong> division. This individual will set the vision for investor relations operations, oversee key transformation initiatives, and ensure the delivery of best-in-class services to institutional clients and their investors.</p><p>The AIS division provides fund administration and middle-office services to single-manager hedge funds, private equity funds, and fund-of-funds, serving clients across North America, Europe, and Asia-Pacific.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide strategic direction and leadership for the Investor Relations (IR) team, ensuring alignment with overall business goals and client service objectives.</li><li>Serve as the senior escalation point for complex client and investor matters, demonstrating deep industry expertise and sound judgment.</li><li>Build and maintain strong relationships with senior stakeholders, investors, and internal partners across global operations.</li><li>Oversee and continuously enhance the end-to-end investor relations operating model, driving process optimization, innovation, and risk mitigation.</li><li>Lead large-scale transformation initiatives, including systems implementations, data migrations, and operational re-engineering projects.</li><li>Champion a culture of client service excellence, continuous improvement, and operational rigor.</li><li>Oversee execution of regulatory and compliance requirements to maintain adherence to global standards.</li><li>Drive adoption and evolution of the “follow-the-sun” service model for seamless global service delivery.</li><li>Identify and mitigate operational and regulatory risk areas in partnership with senior leadership and control teams.</li><li>Develop and mentor senior leaders and high-potential talent, fostering a culture of accountability and professional growth.</li><li>Leverage data-driven insights and KPIs to inform business strategy, performance management, and decision-making.</li><li>Represent Investor Relations in senior forums, cross-functional initiatives, and industry engagements.</li></ul><p><br></p>
