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187 results for Member Services Manager jobs

Member Services Representative
  • Kaukauna, WI
  • onsite
  • Temporary
  • 19 - 21 USD / Hourly
  • We are looking for a dedicated and customer-focused individual with strong attention to detail to join our team as a Member Services Representative in Kaukauna, Wisconsin. This position is a Contract role and requires a motivated individual who can deliver exceptional service to our members while handling a variety of financial inquiries. As the first point of contact, you will play a key role in ensuring member satisfaction and promoting the benefits of credit union membership.<br><br>Responsibilities:<br>• Assist members with incoming and outgoing calls, addressing inquiries, processing transactions, and resolving issues promptly and efficiently.<br>• Educate members on the advantages of credit union membership and the range of financial services available.<br>• Deliver outstanding customer service through a friendly and detail-oriented approach that enhances member experiences.<br>• Maintain up-to-date knowledge of credit union products, procedures, and compliance regulations to provide accurate information and assistance.<br>• Collaborate with team members to ensure seamless service delivery and a positive work environment.<br>• Handle member concerns efficiently, providing solutions and escalating issues when necessary.<br>• Perform data entry and transaction processing with precision and attention to detail.<br>• Utilize computer systems effectively to manage member accounts and document interactions.<br>• Uphold company standards and policies while fostering trust and transparency with members.
  • 2026-03-10T00:00:00Z
Member Services Representative
  • Saint Paul, MN
  • onsite
  • Temporary
  • 19.95 - 23.1 USD / Hourly
  • We are looking for a dedicated and personable Member Services Representative to join our team in St. Paul, Minnesota. In this role, you will provide exceptional support to credit union members, ensuring their financial needs are met with care and professionalism. This is an on-site, long-term contract position offering the opportunity to make a meaningful impact through excellent customer service.<br><br>Responsibilities:<br>• Handle incoming and outgoing calls to assist members with inquiries, transactions, and account-related issues.<br>• Provide comprehensive guidance to members about credit union services, benefits, and online banking tools.<br>• Process cash transactions efficiently while maintaining a high standard of accuracy.<br>• Assist members with opening and closing accounts, updating personal information, and resolving issues with debit cards.<br>• Deliver personalized service by addressing member concerns thoroughly, ensuring satisfaction without focusing on quotas or sales.<br>• Maintain detailed knowledge of credit union policies, procedures, and compliance regulations to provide consistent and accurate information.<br>• Support members visiting the branch by creating a welcoming environment and fostering positive interactions.<br>• Utilize computer systems and multi-line phone systems to manage member interactions effectively.<br>• Collaborate with team members to ensure seamless service delivery and problem resolution.<br>• Uphold the organization’s commitment to exceptional customer experiences through proactive and friendly communication.
  • 2026-03-10T00:00:00Z
Member Services Specialist
  • Rock Island, IL
  • onsite
  • Contract / Temporary to Hire
  • 20 - 20 USD / Hourly
  • <p>Member Services Specialist</p><p>Hybrid | Stable Insurance Organization | Long-Term Growth</p><p><br></p><p>A well-established insurance organization is adding a Member Services Specialist to its customer operations team. This role is ideal for someone who enjoys guiding others, digging into details, and handling important conversations with care and professionalism.</p><p><br></p><p>What You’ll Be Doing</p><p>Serve as a primary point of contact for members via phone and limited written communication</p><p>Walk customers through policy questions, updates, and next steps with clarity and patience</p><p>Review and update member records related to coverage, beneficiaries, billing, and payments</p><p>Use critical thinking to resolve nuanced or sensitive situations efficiently and accurately</p><p><br></p><p>Why This Role Stands Out</p><p>Hybrid schedule following on-site training</p><p>Clear pathways for internal advancement</p><p>Consistent, rotating hours (8–4 and 9–5)</p><p>Collaborative, team-oriented environment</p><p><br></p><p>&#128222; Interested? Reach out to Christin, Erin, or Lydia at (563) 359-7535 for details.</p>
  • 2026-02-19T00:00:00Z
Member Services
  • Dayton, OH
  • onsite
  • Contract / Temporary to Hire
  • 16.15 - 18.7 USD / Hourly
  • <p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and validate submissions with confirmation numbers.</p><p>• Process enrollments and maintain eligibility records efficiently.</p><p>• Generate and analyze reports to support member services operations.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues.</p><p>• Manage mail distribution and ensure proper scanning and indexing of documents.</p><p>• Respond to inbound calls professionally, addressing member questions and concerns.</p><p>• Coordinate schedules and appointments to meet member needs.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting.</p><p>• Handle email correspondence promptly to support member inquiries.</p><p>• Maintain attention to detail while performing order entry tasks to ensure accuracy.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
  • 2026-02-25T00:00:00Z
Member Services Processing Representative
  • Rock Island, IL
  • onsite
  • Temporary
  • 18.5 - 18.5 USD / Hourly
  • <p>Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a <strong>Member Services Processing Representative</strong> to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day.</p><p> </p><p><strong>Why Candidates Love This Opportunity</strong></p><ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul><p><strong>What You’ll Do</strong></p><p>You’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:</p><ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul><p>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue.</p><p> </p><p>Interested? Apply today!</p><p>Reach out to us at &#128222; (563) 359‑7535</p><p> </p><p>We’d love to connect and share more about how this role aligns with your experience and goals.</p>
  • 2026-03-13T00:00:00Z
Customer Service Manager
  • Kenilworth, NJ
  • onsite
  • Permanent
  • 70000 - 85000 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
  • 2026-03-02T00:00:00Z
Customer Service Manager
  • Orlando, FL
  • onsite
  • Temporary
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a dedicated Customer Service Manager to oversee customer interactions and ensure operational excellence in a dynamic environment. This long-term contract position is based in Orlando, Florida, and offers an exciting opportunity to lead teams, enhance customer satisfaction, and optimize processes related to shipping, receiving, and order management.<br><br>Responsibilities:<br>• Manage and lead customer service teams to deliver exceptional service and resolve issues efficiently.<br>• Oversee shipping and receiving operations, ensuring timely and accurate processing of goods.<br>• Utilize software tools to manage customer accounts, process orders, and track scheduling.<br>• Develop and implement strategies for improving customer service quality and team performance.<br>• Train and mentor new employees to encourage attention to detail and align with company standards.<br>• Coordinate call center operations, ensuring seamless communication and customer satisfaction.<br>• Monitor and optimize processes related to uniform solutions and cloud-based applications.<br>• Maintain strong relationships with customers, addressing concerns and providing tailored solutions.<br>• Collaborate with cross-functional teams to align operational goals with customer needs.<br>• Analyze performance metrics to identify areas for improvement and implement corrective actions.
  • 2026-03-10T00:00:00Z
Customer Service Manager
  • Pittsburgh, PA
  • onsite
  • Permanent
  • 47000 - 59000 USD / Yearly
  • We are looking for an experienced Customer Service Manager to oversee and optimize our patient access operations in Pittsburgh, Pennsylvania. This role is critical to ensuring smooth registration processes, effective staff management, and exceptional service delivery. The ideal candidate will bring strong leadership skills and a commitment to enhancing customer experiences in a healthcare environment.<br><br>Responsibilities:<br>• Supervise the registration and pre-registration tasks performed by staff, ensuring daily completion and providing necessary training.<br>• Develop and manage staff schedules, including rotations, time-off requests, and coverage adjustments, while minimizing overtime and maintaining productivity.<br>• Monitor and improve upfront collection processes by setting goals, offering coaching, and addressing performance issues as needed.<br>• Establish and refine departmental procedures, conducting regular audits and staff training to promote continuous improvement.<br>• Serve as a resource for employees and other departments, fostering an environment of excellent customer service for both internal and external stakeholders.<br>• Lead and track assigned projects, implementing changes and reporting progress to Patient Access Leadership.<br>• Participate in daily facility operations, compiling statistical data and assisting in various departmental functions as required.<br>• Conduct employee evaluations and oversee attendance tracking systems to ensure compliance and efficiency.<br>• Attend facility meetings to align processes and maintain effective communication between clinical and administrative teams.
  • 2026-03-09T00:00:00Z
Customer Service Manager
  • Elkhart, IN
  • onsite
  • Permanent
  • 60000 - 70000 USD / Yearly
  • <p>On Behalf of our client we are looking for an experienced and motivated Customer Service Manager to lead a customer service team in Elkhart, Indiana. This role involves overseeing daily operations, ensuring excellent service delivery, and fostering a collaborative and highperforming work environment. The ideal candidate will bring strong leadership skills and a dedication to enhancing both employee and customer experiences.</p><p><br></p><p>Compensation: $60,000-$70,000 + 10% Bonus</p><p>8:00am-5:00pm– Onsite</p><p>Benefits: Medical, Dental, Vision, 401k, PTO </p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the customer service team</p><p>• Cultivate a positive and productive team atmosphere</p><p>• Oversee daily customer service operations, ensuring efficient handling of inquiries, service requests, and escalations.</p><p>• Address operational challenges to improve customer satisfaction</p><p>• Provide administrative support to the District Manager</p><p>• Supervise office operations, including clerical tasks, records management, and workflow coordination.</p><p>• Organize and execute training programs, workshops, meetings, and special events to support team development.</p><p>• Make sure KPI&#39;s are met total calls, abandoned calls, wait times, etc. </p><p>• Recommend and implement process improvements to enhance service quality and operational efficiency.</p>
  • 2026-02-20T00:00:00Z
Customer Service Manager
  • Fairfield, CA
  • onsite
  • Contract / Temporary to Hire
  • 57.0855 - 66.099 USD / Hourly
  • <p>We are looking for a Store Manager to join our team in Fairfield, California. This is a contract-to-permanent position within the wholesale distribution industry. The ideal candidate will oversee customer service operations, ensuring excellent service delivery and maintaining high standards of customer satisfaction. This role requires strong leadership and organizational skills to effectively manage teams, address customer needs, and contribute to the company’s success.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage customer service teams to ensure consistent, high-quality customer interactions.</p><p>• Develop and implement strategies to improve customer satisfaction and resolve complaints effectively.</p><p>• Manage scheduling and staffing decisions to ensure adequate coverage and optimal service levels.</p><p>• Conduct regular training sessions to enhance team performance and ensure compliance with company policies.</p><p>• Oversee inventory management and ensure accurate tracking and replenishment of products.</p><p>• Monitor compliance with safety and security protocols, addressing any discrepancies promptly.</p><p>• Conduct market research to identify opportunities for improving customer service and understand competitor practices.</p><p>• Collaborate with loss prevention teams to safeguard company assets and reduce risks.</p><p>• Supervise merchandising efforts to maximize sales and ensure displays meet company standards.</p><p>• Address operational challenges by stepping into various roles as needed during peak times or staffing shortages.</p>
  • 2026-03-09T00:00:00Z
Member Experience Coordinator
  • Indianapolis, IN
  • onsite
  • Temporary
  • 15 - 16 USD / Hourly
  • <p>We are looking for a dedicated Member Experience Coordinator to join our team in Indianapolis, Indiana. In this contract to hire position, you will play a vital role in ensuring exceptional service and support for our members, fostering positive experiences through attentive communication and efficient problem-solving. This role offers the opportunity to be part of a respected organization that values growth, collaboration, and member satisfaction.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Process incoming mail, including direct mail responses, address changes, undeliverable items, and member correspondence.</p><p>• Provide internal support by answering procedural questions and offering technical assistance to staff.</p><p>• Handle inbound member interactions, such as new membership enrollments, billing inquiries, change requests, and cancellations, with a focus on retention.</p><p>• Conduct outbound member outreach to support retention initiatives and enhance member satisfaction.</p><p>• Assist with web-related tasks, including address updates, duplicate card requests, and account login troubleshooting.</p><p>• Manage membership transfers in and out of designated territories using specialized applications.</p><p>• Maintain accurate records and ensure timely processing of member requests and correspondence.</p><p>• Collaborate with management to perform additional duties as needed, contributing to team objectives and organizational success.</p>
  • 2026-03-11T00:00:00Z
Customer Service & Operations Manager
  • Cromwell, CT
  • onsite
  • Permanent
  • 100000 - 120000 USD / Yearly
  • <p><strong><u>Customer Service &amp; Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service &amp; Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
  • 2026-03-06T00:00:00Z
Customer Care Manager
  • Davenport, IA
  • onsite
  • Permanent
  • 47000 - 55000 USD / Yearly
  • <p>Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was <em>made</em> for you.</p><p>We’re looking for a <strong>Customer Care Manager</strong> to lead our client&#39;s Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member.</p><p><br></p><p><strong>What Makes This Role Exciting</strong></p><p>This isn’t a behind‑the‑glass leadership job. You’ll be <em>in the action</em> — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.</p><p>If you love meaningful leadership and hands‑on impact, you’ll feel right at home.</p><p><br></p><p>What You’ll Lead &amp; Own</p><p>In this role, you’ll take charge of:</p><p><strong>Team Leadership &amp; Coaching</strong></p><ul><li>Managing daily operations of the Appointment &amp; Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul><p><strong>Driving KPIs</strong></p><p>You’ll oversee improvement and consistency in:</p><ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul><p><strong>Operational &amp; People Management</strong></p><ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul><p><br></p>
  • 2026-02-25T00:00:00Z
Client Relationship Manager
  • Minneapolis, MN
  • onsite
  • Permanent
  • 55000 - 70000 USD / Yearly
  • <p>We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing client support, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul><p>If you are interested in joining a growing firm please contact Douglas Rickart on LinkedIn, call Doug at 612-804-2132 or apply through the link provided. </p>
  • 2026-02-26T00:00:00Z
Service Delivery Manager
  • Troy, MI
  • onsite
  • Permanent
  • 75000 - 85000 USD / Yearly
  • <p>We are looking for an experienced MSP Sales Manager to join our team in Troy, Michigan. As MSP Sales Manager your primary goal is to drive revenue growth by creating new sales opportunities and serving as the technical authority throughout the sales lifecycle. The MSP Sales Manager partners closely with Operations, and Leadership to design, position, and present managed IT, cloud, security, and telecommunications solutions aligned with Clear Rate’s service portfolio and customer business objectives.</p><p> </p><p>The MSP Sales Manager will be hands-on within managed services environments, understanding MSP operations and service delivery, and can translate complex technical concepts into clear business value. This role participates in discovery, solution architecture, pricing strategy, and post-sale transition to ensure seamless customer experience.</p><p> </p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue revenue opportunities, achieving monthly targets post-ramp-up.</p><p>• Manage the sales lifecycle, from technical discovery through solution design, proposal development, and deal closure.</p><p>• Conduct in-depth assessments to understand client environments, operational challenges, and strategic goals.</p><p>• Develop and present scalable solutions, including managed IT services, cloud platforms, security measures, and connectivity options.</p><p>• Act as a technical expert during customer meetings, presentations, and solution evaluations.</p><p>• Collaborate with internal teams to design operationally sound and profitable service offerings.</p><p>• Create pricing models and service bundles that balance customer needs and company profitability.</p><p>• Translate technical solutions into clear, impactful value propositions for clients.</p><p>• Support vendor selection, product positioning, and differentiation strategies.</p><p>• Facilitate a smooth transition from sales to operations, ensuring successful onboarding and post-sale processes.</p>
  • 2026-02-27T00:00:00Z
Service Delivery Manager
  • Raleigh, NC
  • onsite
  • Permanent
  • 90000 - 100000 USD / Yearly
  • We are looking for a dedicated Tech Support Manager to oversee IT Service Desk operations in our communications-focused organization based in Raleigh, North Carolina. In this role, you will lead a team of technicians, ensuring excellent customer service, efficient ticket management, and effective knowledge-sharing practices. The ideal candidate will have a hands-on approach, strong technical expertise, and proven leadership skills to mentor staff and enhance overall service delivery.<br><br>Responsibilities:<br>• Lead and manage the IT Service Desk team, ensuring efficient handling of support requests and maintaining high service quality.<br>• Develop and implement strategies to keep user PCs secure, updated, and performing optimally.<br>• Mentor and train team members to enhance their technical skills and attention to detail.<br>• Conduct regular team meetings, performance reviews, and escalate incidents when necessary.<br>• Build strong relationships with stakeholders and align IT service delivery to meet business needs.<br>• Oversee PC inventory, including asset management, lifecycle planning, and procurement processes.<br>• Ensure timely resolution of hardware and software issues, including patch management.<br>• Monitor and improve team metrics, KPIs, and customer satisfaction surveys to drive service excellence.<br>• Collaborate with other departments, including cybersecurity and IT leadership, to optimize operations.<br>• Stay updated on industry trends and recommend improvements to tools, processes, and service strategies.
  • 2026-03-04T00:00:00Z
Service Delivery Manager
  • Lovington, NM
  • onsite
  • Permanent
  • 100000 - 109000 USD / Yearly
  • We are looking for a Service Delivery Manager to oversee and enhance service operations in Lovington, New Mexico. In this role, you will ensure the delivery of high-quality services that align with performance standards, while fostering strong relationships with customers and stakeholders. You will play a key part in managing service level agreements and driving initiatives that improve operational efficiency.<br><br>Responsibilities:<br>• Supervise daily operations to ensure services meet organizational performance standards.<br>• Collaborate with technical and operational teams to address service issues and implement improvements.<br>• Monitor service delivery performance and prepare detailed reports for stakeholders.<br>• Coordinate cross-functional teams to ensure consistent and efficient service delivery.<br>• Identify opportunities for process enhancements to boost operational productivity.<br>• Support compliance with service level agreements and maintain service quality.<br>• Assist in driving initiatives aimed at continuous improvement within the organization.<br>• Strengthen relationships with clients and stakeholders through effective communication and service management.<br>• Facilitate training and development programs to improve team performance.<br>• Contribute to strategic planning and execution to meet organizational goals.
  • 2026-03-13T00:00:00Z
Service Delivery Manager
  • Winter Park, FL
  • onsite
  • Permanent
  • 90000 - 115000 USD / Yearly
  • We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency.<br><br>Responsibilities:<br>• Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met.<br>• Oversee remote desktop support operations to resolve technical issues quickly and effectively.<br>• Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings.<br>• Administer and maintain Azure Active Directory, ensuring secure and efficient user management.<br>• Implement and monitor ITIL processes to improve service delivery and operational excellence.<br>• Lead the deployment and management of Intune for device and application management.<br>• Collaborate with cross-functional teams to align IT services with business needs.<br>• Identify and address areas for improvement in service delivery processes.<br>• Develop and maintain documentation for IT service protocols and procedures.<br>• Train and mentor team members to enhance technical skills and performance.
  • 2026-03-04T00:00:00Z
Maintenance Manager
  • Angola, NY
  • onsite
  • Permanent
  • 110000 - 120000 USD / Yearly
  • <p><strong>Robert Half </strong>is partnering with a dynamic food production company in <strong>Angola, NY </strong>on their search for a <strong>Maintenance Manager</strong>. This is a <strong>Direct Hire onsite role </strong>with a starting salary of<strong> $110,000 - $120,000 </strong>based on experience. This is a critical leadership role focused on implementing maintenance strategies during a time of impressive growth.</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Lead, mentor, and develop the maintenance team while ensuring proper staffing and shift coverage</li><li>Establish maintenance priorities, delegate tasks, and allocate resources to maximize efficiency and minimize downtime</li><li>Drive a strong safety-first culture and ensure compliance with OSHA, GMPs, HACCP, and all food safety regulations</li><li>Oversee preventive and predictive maintenance programs and ensure reliable operation of all production and facility equipment</li><li>Manage repairs and installations involving mechanical, electrical, pneumatic, and hydraulic systems</li><li>Schedule, track, and document work orders, equipment history, and spare parts inventory</li><li>Monitor and analyze KPIs to identify root causes of failures and implement corrective actions</li><li>Manage departmental budgets, capital projects, and coordination with vendors and contractors for specialized services and upgrades</li></ul><p><br></p>
  • 2026-03-06T00:00:00Z
Maintenance Manager
  • Fort Worth, TX
  • onsite
  • Permanent
  • 110000 - 125000 USD / Yearly
  • We are looking for an experienced Maintenance Manager to oversee facility and production equipment operations for a manufacturing site in Fort Worth, Texas. In this role, you will lead maintenance planning, ensure equipment reliability, and foster a culture of continuous improvement. The ideal candidate will possess strong technical skills, leadership abilities, and a commitment to safety and compliance.<br><br>Responsibilities:<br>• Manage and maintain production equipment and facility infrastructure to ensure smooth operations.<br>• Plan, schedule, and oversee daily, weekly, and monthly maintenance activities, ensuring timely task completion.<br>• Diagnose and resolve mechanical and electrical issues, conducting root cause analysis and implementing solutions.<br>• Train and lead maintenance team members in continuous improvement practices and reliability tools.<br>• Perform facility maintenance tasks, such as replacing air filters or repairing door handles.<br>• Develop recommendations for equipment upgrades, repairs, and installations to enhance efficiency.<br>• Ensure compliance with safety regulations, environmental standards, and quality control measures during maintenance activities.<br>• Oversee preventative and predictive maintenance programs, auditing tasks for thoroughness and quality.<br>• Collaborate with mechanics to execute approved maintenance projects, managing resources effectively.<br>• Maintain a safe and organized work environment, adhering to Good Manufacturing Practices (GMPs).
  • 2026-03-06T00:00:00Z
Client Solutions Manager
  • Davenport, IA
  • onsite
  • Permanent
  • 65000 - 95000 USD / Yearly
  • <p>Robert Half is hiring for a<strong> Client Solutions Manager </strong>for our Technology division in<strong> Davenport, Iowa.</strong></p><p><br></p><p>As a <strong>Client Solutions Manager</strong>, you’ll grow your own client base by driving outreach, building relationships, and creating new opportunities from the ground up. If you thrive on cold calling, prospecting, and winning new business, this role is built for you.</p><p> You’ll build, grow, and manage a pipeline through proactive outreach, cold calling, and strategic relationship building.</p><p><br></p><p><strong>As a Client Solutions Manager, your responsibilities will include:</strong></p><ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
  • 2026-03-03T00:00:00Z
Client Solutions Manager
  • Miami, FL
  • onsite
  • Permanent
  • 0 - 0 USD / Yearly
  • <p>We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.</p><p>• Collaborate with stakeholders to gather and prioritize product features and enhancements.</p><p>• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.</p><p>• Analyze market trends and competitor activities to inform product strategies.</p><p>• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.</p><p>• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.</p><p>• Work closely with sales and marketing teams to support product launches and promotional efforts.</p><p>• Identify opportunities for innovation and propose new product ideas to meet market demands.</p><p>• Ensure compliance with industry standards and best practices in product development and management Client </p>
  • 2026-02-18T00:00:00Z
Maintenance Operations Manager
  • Salinas, CA
  • onsite
  • Permanent
  • 130000 - 145000 USD / Yearly
  • <p>Robert Half is seeking a skilled Maintenance Operations Manager.</p><p>In this role you will oversee maintenance and operations for industrial equipment and refrigeration systems at several facilities. </p><p>The successful candidate will play a key role in promoting operational reliability, leading technical staff, and upholding regulatory standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Direct daily maintenance and operation of complex refrigeration systems, ensuring reliability and peak efficiency across multiple locations.</li><li>Establish and manage proactive maintenance programs to maximize equipment uptime and streamline processes.</li><li>Lead, coach, and evaluate maintenance staff to foster skill growth and ensure compliance with organizational standards and procedures.</li><li>Maintain all required documentation and reporting for local, state, and federal regulatory agencies.</li><li>Diagnose and repair industrial refrigeration and a variety of production equipment, providing hands-on technical guidance as needed.</li><li>Oversee machinery such as baggers, optical sorters, box erectors, welders, and conveyor systems.</li><li>Carry out welding, fabrication, and other technical projects to support equipment performance and safety.</li><li>Maintain an organized inventory system to track parts, tools, and supplies required for maintenance operations.</li><li>Identify and implement opportunities for energy conservation and sustainability within the facilities.</li><li>Monitor repair and maintenance budgets, control costs, and introduce efficiency improvements as appropriate.</li></ul><p><br></p>
  • 2026-02-23T00:00:00Z
Client Services Representative
  • Sanford, ME
  • onsite
  • Permanent
  • 49000 - 54000 USD / Yearly
  • We are looking for a dedicated Client Services Representative to join our team in Sanford, Maine. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries and needs are addressed efficiently and professionally. You will collaborate with various departments to deliver accurate quotes, process orders, and provide exceptional service that aligns with company standards.<br><br>Responsibilities:<br>• Serve as the main liaison between customers, sales representatives, and internal departments to ensure seamless communication and service delivery.<br>• Process customer quotes, purchase orders, and warranties with accuracy and attention to detail.<br>• Log and maintain call and data records in company systems, ensuring all customer interactions are documented.<br>• Coordinate with engineering teams to provide clear answers and solutions to customer inquiries.<br>• Resolve customer issues promptly, including warranty and non-warranty concerns, troubleshooting, and service incidents.<br>• Maintain comprehensive knowledge of product features, benefits, and warranties to assist customers effectively.<br>• Uphold the company&#39;s quality assurance and customer satisfaction programs to address complaints and improve service standards.<br>• Ensure compliance with company policies, including time management and productivity benchmarks.<br>• Utilize Lean tools and concepts to identify and eliminate inefficiencies, improving processes and customer satisfaction.<br>• Perform additional duties as assigned by supervisors or managers to support team objectives.
  • 2026-03-02T00:00:00Z
Client Services Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 21 - 23 USD / Hourly
  • <p><strong>About the Role</strong></p><p> Robert Half is partnering with a well-established insurance organization seeking a detail-oriented Client Services Representative to support their compliance and operations team. This role has a strong administrative and coordination focus, assisting with client documentation, internal processes, and regulatory recordkeeping.</p><p>The ideal candidate is highly organized, enjoys supporting internal teams and clients, and thrives in a structured environment where accuracy and follow-through are important.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to the client services and compliance teams</li><li>Assist with maintaining and updating client records, compliance documentation, and internal files</li><li>Track deadlines, renewals, and required documentation related to client accounts</li><li>Coordinate with internal departments to gather information and ensure client files are complete and compliant</li><li>Maintain organized databases, spreadsheets, and document tracking systems</li><li>Assist with preparing documentation for internal reviews and audits</li><li>Respond to client inquiries and support requests in a professional and timely manner</li><li>Support scheduling, document preparation, and other administrative tasks as needed</li></ul><p><br></p>
  • 2026-03-06T00:00:00Z
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