<p>On behalf of our client we are looking for an experienced Customer Service Manager to lead and manage our customer service operations in Elkhart, Indiana. This role involves overseeing a team of service experts, driving process improvements, and ensuring exceptional experiences for both customers and employees. The ideal candidate will bring strong leadership skills, operational expertise, and a passion for delivering outstanding service.</p><p><br></p><p>Compensation: $60k-$80k + 10% bonus</p><p>Monday-Friday Onsite </p><p>8:00am-5:00pm</p><p>Benefits: Medical, Dental, Vision, 401k, PTO, Sick days</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the customer service team of 10-15 people. including hiring, training, scheduling, and conducting performance evaluations</p><p>• Call center experience </p><p>• Foster a collaborative and high-performing team.</p><p>• Oversee daily customer service operations.</p><p>• Identify and address operational challenges.</p><p>• Ensure adherence to company policies, procedures, and safety standards.</p><p>• Provide administrative support to the District Manager.</p><p>• Recommend and implement process improvements.</p>