We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality.<br><br>Responsibilities:<br>• Conduct client interviews to gather relevant background information and assess service needs.<br>• Evaluate applicants for program eligibility using established guidelines and accurate documentation practices.<br>• Direct individuals to internal or external resources when services fall outside available support options.<br>• Share general guidance and self-help materials with applicants to help them better understand available next steps.<br>• Participate in community clinics and outreach events hosted by the organization.<br>• Complete intake activities at off-site locations as assigned to expand access to services.<br>• Record client interactions and case details accurately within the case management system.<br>• Respond to client communications appropriately while safeguarding sensitive information.
We are looking for an experienced and detail-oriented Client Care Coordinator to support property marketing and client service activities in Miami, Florida. This is a Long-term Contract position that calls for strong organizational skills, clear communication, and the ability to manage multiple administrative priorities in a fast-paced, in-person environment. The ideal candidate will bring experience coordinating materials, tracking details accurately, and working closely with internal partners to ensure timely delivery of client-facing support.<br><br>Responsibilities:<br>• Coordinate day-to-day follow-up with brokers and internal partners to keep assignments moving forward and ensure requests are addressed promptly.<br>• Prepare and organize vouchers, reports, and related documentation with a high degree of accuracy and comfort working with numbers.<br>• Arrange property signage and oversee related logistics to support marketing and onsite presentation needs.<br>• Compile tour books, surveys, and other client-facing materials in a clear, organized, and timely manner.<br>• Partner with multiple teams to deliver administrative and marketing support that aligns with client expectations and business priorities.<br>• Use Microsoft Office and Adobe creative tools to format documents, update materials, and maintain consistent presentation standards.<br>• Monitor deadlines, manage shifting priorities, and maintain dependable support for ongoing office and client service activities.
<p>Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) for a growing client in the manufacturing industry. This role is ideal for someone who enjoys helping customers, solving problems, and building strong relationships. The ideal candidate is professional, organized, and thrives in a fast-paced environment while delivering exceptional customer service in both English and Spanish.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide exceptional customer service via phone, email, and chat in both English and Spanish.</li><li>Respond to customer inquiries regarding products, pricing, order status, shipments, and account information.</li><li>Resolve customer concerns and complaints promptly while maintaining a positive customer experience.</li><li>Process customer requests, returns, credits, and account updates accurately.</li><li>Coordinate with internal departments, including sales, warehouse, and operations, to ensure timely resolution of customer issues.</li><li>Document customer interactions and maintain accurate records within the CRM system.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been met.</li><li>Build and maintain strong relationships with customers by providing timely and professional support.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul><p><br></p>