<p>We are looking for an experienced Billing Supervisor/Manager to oversee the daily operations of student billing and account management at our institution in San Francisco, California. This role is pivotal in ensuring the accurate and timely processing of tuition, fees, and other charges, while maintaining detailed financial records and delivering excellent customer service to students and their families. The ideal candidate will also contribute to compliance with institutional policies and collaborate with various departments to guarantee the accuracy of financial accounts.</p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute tuition and fee statements each term.</p><p> • Record charges, adjustments, payments, and credits to student accounts.</p><p> • Administer and monitor student payment plans for compliance.</p><p> • Process refunds in accordance with Title IV and institutional regulations.</p><p> • Respond to billing and payment inquiries from students and families.</p><p> • Send payment reminders and assist with follow-up on past-due accounts.</p><p> • Collaborate with Financial Aid and Registrar offices to ensure account accuracy.</p><p> • Assist with reconciling student accounts to the general ledger and financial aid records.</p><p> • Maintain current knowledge of student billing policies and procedures.</p><p> • Prepare regular reports on account balances, aging, and payment plans.</p><p> • Perform other related duties as assigned.</p>

<p>• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience.</p><p> • Minimum of 2 years of experience in accounting, billing, or customer service; higher education experience preferred.</p><p> • Knowledge of student information systems or ERP software preferred; experience with PowerCampus and Nelnet a plus.</p><p> • Strong organizational skills with high attention to detail and accuracy.</p><p> • Excellent communication and customer service abilities.</p><p> • Team-oriented with the ability to work effectively in a small, collaborative environment.</p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>