<p>We are looking for an organized and proactive Dispatcher to join our team in Lansing, Michigan. In this Contract role, you will play a key part in ensuring smooth operations by managing communication systems and coordinating transportation services. This position requires excellent multitasking skills and a strong commitment to customer service. This is a 100% onsite role, a split shift, 6am-9am and 2pm-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate transportation schedules to ensure timely and efficient service delivery.</p><p>• Operate multi-line phone systems and two-way radios to manage communications effectively.</p><p>• Respond promptly to inquiries from public schools and other stakeholders, providing accurate and helpful information.</p><p>• Monitor and track the status of transportation vehicles, ensuring adherence to schedules.</p><p>• Address and resolve customer service issues with professionalism and empathy.</p><p>• Maintain detailed records of dispatch activities and transportation logs.</p><p>• Collaborate with drivers and other team members to address operational challenges.</p><p>• Ensure compliance with company policies and safety regulations during all dispatch activities.</p><p>• Communicate updates and changes in schedules to relevant parties in a timely manner.</p>
<p><strong>Description of Position:</strong></p><p> Seeking an IT Support Specialist to provide first- and second-level support for desktops, laptops, and mobile devices. You will troubleshoot issues, escalate when necessary, and ensure high customer satisfaction.</p>
<p>We are seeking a highly skilled and hands-on IT Director. This role is ideal for a technically proficient leader. Candidates MUST have experience leading teams, maintaining systems, working with ERP systems, software development projects, and offshore programming teams. Leads the development and implementation of IT systems, manage IT budgets, and stay abreast of emerging technologies, ensures the security of systems, networks, and data, and collaborate with other departments to identify and address technology needs. The role will oversee and actively participate in the organization's technology strategy, infrastructure, and operations, ensuring alignment with business goals and managing IT and programming staff and budgets.</p><p> </p><p> </p><p> </p><p> Essential Duties:</p><p> </p><p> </p><p> · IT Administration: Manage user access, security protocols, system backups, hardware/software procurement, helpdesk, disaster planning and disaster recovery testing.</p><p> </p><p> · Team Coordination: Provide direction, oversight, and management for IT staff including contract programmers and implementation projects.</p><p> </p><p> · New Software & Technology Implementation: Research, plan, and lead implementation of new tools and technologies to improve business efficiency and system performance</p><p> </p><p> · Security: Implement and oversee security measures to protect data and manage access controls. Manage user accounts, access rights, and security settings working with department heads to grand appropriate authority.</p><p> </p><p> · Communication & Customer Service: Strong communication skills for both internal and external service groups.</p><p> </p><p> · Troubleshooting: Troubleshoot and resolve IT-related issues reported by users. Provide Tier 3 escalation support.</p><p> </p><p> · Other duties, as assigned.</p><p> </p><p> </p>
<p>About the Company</p><p>Our client, a respected wealth management company, is seeking a professional and reliable Part-Time Front Desk Receptionist to support their office operations. This role is ideal for someone with excellent communication skills and a polished, client-facing demeanor who enjoys creating a welcoming experience while managing front desk responsibilities.</p><p>Key Responsibilities</p><ul><li><strong>Reception & Client Service:</strong> Greet clients and visitors warmly, ensuring a professional and welcoming experience.</li><li><strong>Call Management:</strong> Answer, screen, and direct phone calls in a courteous and efficient manner.</li><li><strong>Scheduling Support:</strong> Assist with coordinating client appointments and managing conference room bookings.</li><li><strong>Administrative Tasks:</strong> Handle incoming/outgoing mail, prepare basic correspondence, and support office staff with light administrative duties.</li><li><strong>Office Organization:</strong> Maintain a tidy and professional reception area and order office supplies as needed.</li><li><strong>Confidentiality:</strong> Handle sensitive information with discretion in accordance with company and industry standards.</li></ul><p><br></p>
<p>A well-established healthcare practice in Escondido is seeking a Business Office Assistant to support front and back-office operations. This role is ideal for someone who’s detail-oriented, compassionate, and bilingual in Spanish—ready to make a difference in patients’ lives while keeping the business side running smoothly.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Assist with patient intake, billing, and insurance verification.</li><li>Maintain accurate records and support scheduling and follow-ups.</li><li>Handle phone calls, emails, and front desk inquiries.</li><li>Support medical staff with administrative tasks and documentation.</li><li>Translate and communicate with Spanish-speaking patients as needed.</li></ul>
We are looking for an organized and approachable Receptionist to join our team on a contract basis in Tucson, Arizona. In this role, you will serve as the first point of contact, ensuring smooth communication and providing exceptional customer service to clients and visitors. This position requires attention to detail, excellent organizational skills, and the ability to multitask effectively.<br><br>Responsibilities:<br>• Manage a multi-line phone system, ensuring all calls are answered promptly and routed appropriately.<br>• Greet visitors and clients with a friendly and welcoming attitude, addressing their needs or directing them to the appropriate personnel.<br>• Maintain accurate records by performing data entry tasks and updating information as required.<br>• Coordinate and schedule appointments, ensuring efficient use of time and resources.<br>• Handle email correspondence, responding promptly and courteously to inquiries.<br>• Organize and maintain files, ensuring documents are easily accessible and up-to-date.<br>• Assist with administrative tasks to support the operations team as needed.<br>• Utilize Microsoft Outlook for scheduling, communication, and task management.<br>• Foster a positive and collaborative environment through effective interpersonal communication.<br>• Ensure the reception area remains tidy and presentable at all times.
<p>Join a collaborative team supporting essential business operations for a state-affiliated organization in this long-term, contract role. The Records Support Specialist focuses on maintaining organized and accurate records across digital systems and physical filing structures, while supporting general administrative tasks to ensure smooth service line operations. As needed, the specialist also assists with written communications, handled with clarity, professionalism, and confidentiality.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Maintain organized and accurate records within internal systems and physical filing structures.</li><li>Support written communications, including email and letter correspondence as needed, ensuring clarity and professionalism.</li><li>Assist with general administrative tasks to support the smooth operation of the service line.</li><li>Ensure all documentation is properly filed, stored, and easily retrievable when needed.</li><li>Review records for completeness and accuracy, making updates as necessary.</li><li>Respond to inquiries and provide guidance related to recordkeeping and documentation processes.</li><li>Collaborate with team members to manage shared responsibilities and support cross-functional needs.</li><li>Handle sensitive information with discretion and maintain confidentiality at all times.</li><li>Perform additional duties as assigned based on departmental priorities.</li></ul><p><br></p><p>Interested in learning more?</p><p>Please contact Mary Christman or Gabrielle Maisonet at 518-462-1430 for next steps. We look forward to hearing from you!</p>
<p>We are looking for an organized and detail-oriented Receptionist to join our well-established firm and collegial team in either our East Bay or Peninsula location. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient administrative support. If you have strong interpersonal skills and a knack for multitasking, we encourage you to apply. This is a hybrid position with excellent benefits and stellar long term growth opportunities! </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing a welcoming and organized environment.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle email correspondence promptly and professionally, ensuring clear communication.</p><p>• Perform accurate data entry tasks to maintain updated records and databases.</p><p>• Schedule appointments and manage calendars to ensure efficient time management.</p><p>• Organize and maintain files for easy access and retrieval of important information.</p><p>• Coordinate with team members to support daily office operations.</p><p>• Utilize Microsoft Word, Excel, and Outlook to prepare documents and manage communications.</p><p>• Assist in general office tasks to ensure smooth workflow and productivity.</p><p>• Provide exceptional customer service to address inquiries and resolve issues.</p>
<p>We are looking for a dedicated and detail-oriented Sales Assistant to join our dynamic team in New Rochelle, New York. This role offers an opportunity to support the company’s growth by ensuring exceptional client satisfaction and retention. As a key bridge between customers and internal departments, you will handle inquiries, resolve challenges, and manage documentation meticulously while fostering strong client relationships. If you thrive on clear communication, teamwork, and enjoy contributing to sales initiatives, this position is your chance to make a meaningful impact.</p>
<p>Are you passionate about delivering top-tier service in a virtual healthcare setting? We are currently seeking a <strong>Remote Bilingual Patient Service Representative</strong> for a dynamic 4-month temp-to-hire opportunity. This <strong>Patient Service Representative</strong> role offers a competitive pay rate of <strong>$19.50</strong> per hour and the flexibility of working remotely.</p><p><br></p><p><strong>Position Highlights:</strong></p><ul><li><strong>Remote work – </strong>California, Texas, and Illinois residents not eligible</li><li><strong>Pay: </strong>$19.50 per hour</li><li><strong>Hours: </strong>Training (first 6-weeks) Monday – Friday 10:00 AM – 6:30 PM CST and standard hours 10:30 AM – 7:00 PM CST<strong> </strong></li><li><strong>Duration: </strong>4 months with potential for temp-to-hire</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional service to patients and internal teams in a remote call center environment</li><li>Handle a high volume of back-to-back calls efficiently and professionally</li><li>Meet performance goals related to satisfaction, quality, and attendance</li><li>Use dual monitors to manage data entry, live calls, and various resources</li><li>Assist with documentation, claims processing, and insurance benefits</li><li>Maintain confidentiality while handling sensitive patient data</li><li>Provide support for Telehealth and other administrative functions</li></ul><p><br></p>
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This is a long-term contract position offering a hybrid work schedule, combining in-office and remote work. The role focuses on delivering exceptional customer service, resolving financial discrepancies, and ensuring compliance with regulatory standards while minimizing risk to the organization.<br><br>Responsibilities:<br>• Resolve returned items from banks promptly and accurately, ensuring quality service for both internal and external clients.<br>• Educate clients, branches, and product teams on resolution processes, offering alternative service options when applicable.<br>• Develop and maintain a working knowledge of Paychex products and systems, including Taxpay, Direct Deposit, Readychex, Garnishments, 401k, Workers Compensation, Health Benefits, and Debit Card Advantage.<br>• Research and address product or service issues raised by clients and field teams, managing objections and recovering lost revenue.<br>• Collaborate with mentors to handle daily payment and payroll hold reports, ensuring timely and accurate updates to prevent penalties or service disruptions.<br>• Meet daily call requirements as forecasted to maintain service standards.<br>• Evaluate client accounts to determine their eligibility for services and mitigate organizational risks.<br>• Follow department policies and procedures to ensure compliance with company standards.<br>• Participate in ongoing training sessions to enhance skills and stay updated on industry practices.<br>• Adhere to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
We are looking for a Front Desk Coordinator to join our team in Latham, New York. In this contract role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized experience. This position requires excellent organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and attentive demeanor.<br>• Answer and direct incoming phone calls to the appropriate departments.<br>• Manage scheduling and appointments to ensure smooth operations.<br>• Maintain the cleanliness and organization of the front desk area.<br>• Assist with administrative tasks, such as data entry and document preparation.<br>• Coordinate with staff to ensure timely communication and support.<br>• Handle inquiries and provide accurate information about company services.<br>• Monitor office supplies and place orders when necessary.<br>• Facilitate the distribution of mail and packages to their intended recipients.
We are looking for an experienced Dispatcher to join our team on a long-term contract basis in Newport News, Virginia. In this role, you will manage service calls, coordinate technician schedules, and ensure customer needs are addressed efficiently and professionally. This position requires strong organizational skills, excellent communication abilities, and a commitment to maintaining high standards of customer service.<br><br>Responsibilities:<br>• Receive and dispatch service calls, ensuring a maximum two-hour response time and scheduling all requests within 24 hours.<br>• Conduct end-of-day follow-ups with customers regarding unscheduled service requests.<br>• Collaborate with the sales team to coordinate technician schedules for surveys related to potential new business.<br>• Create and manage work orders, verifying customer information and ensuring accurate cost coding for billing purposes.<br>• Maintain ongoing communication with customers, providing updates on technician status and addressing concerns promptly.<br>• Monitor technician locations during working hours and keep the dispatch board updated regularly.<br>• Schedule service and warranty/start-up requests, assigning technicians based on call specifics, skill level, and urgency.<br>• Follow up on unresolved items, such as rescheduling, to ensure timely resolution.<br>• Perform weekly reviews of open calls and validate that all calls are assigned and scheduled appropriately.<br>• Update customer portals as needed and take immediate action to resolve any customer concerns, involving other team members or supervisors when required.
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Portsmouth, New Hampshire. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient experience. If you have strong organizational skills and enjoy providing excellent customer service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Answer and direct incoming calls using a multi-line phone system with professionalism and courtesy.</p><p>• Greet and assist clients and visitors, ensuring they feel welcomed and supported.</p><p>• Schedule and manage appointments, including sending reminders and rescheduling as needed.</p><p>• Process payments and maintain accurate client information in the system.</p><p>• Assist with evening closing procedures to ensure the office is secure and organized.</p><p>• Provide backup support for various office tasks and general operations.</p><p>• Organize and maintain files to ensure easy access to important documents.</p><p>• Coordinate and respond to email correspondence promptly and professionally.</p>
<p>Technology Support & Security</p><p>· Support Windows and Mac computers, mobile devices, printers, and other hardware/peripherals for users including device setup and recovery/replacement</p><p>· Troubleshoot and resolve general user-reported technology issues, escalating resolution as needed</p><p>· Provide support for collaborative applications including Microsoft 365, SharePoint, Teams, OneDrive, Google Applications, Zoom, and Webex</p><p>· Support user access management (network, username/password/multi-factor, systems) and data management (storage, encryption, backups, and security permissions)</p><p>· Assist users with technical requests and setups including new software, printing/copying/scanning, websites/maintenance, and other IT services</p><p>· Install, configure, and facilitate upgrades of OS/software to maintain compliance and security</p><p>· Ensure timely remediation of security vulnerabilities and incidents</p><p>· Manage the provisioning, renewal/closure, and ongoing security of shared/sponsored accounts</p><p>· Support asset lifecycle management for technology, including maintaining accurate database records, acting on refresh notifications, and recovering/retiring devices within expected timeframes</p><p>· Provide general consultation on computer replacement options with department and set up new managed computers and peripherals per standard guidelines</p><p>· Coordinate hardware diagnosis/repair and loaner equipment requests</p><p>· Support department inventory of loaner equipment according to defined asset management and managed device security policies</p><p>· Monitor IT support requests and assigned tasks in ServiceNow and respond with timely and detailed communications and updates</p><p><br></p><p><br></p>
<p>Are you passionate about delivering top-tier service in a virtual healthcare setting? We are currently seeking a <strong>Remote Patient Service Representative</strong> for a dynamic 4-month temp-to-hire opportunity. This <strong>Remote Patient Service Representative</strong> role offers a competitive pay rate of $19.50 per hour and the flexibility of working remotely.</p><p><br></p><p><strong>Position Highlights:</strong></p><ul><li><strong>Remote work – </strong>California, Texas, and Illinois residents not eligible</li><li><strong>Pay: </strong>$19.50 per hour</li><li><strong>Hours: </strong>Training (first 6-weeks) Monday – Friday 10:00 AM – 6:30 PM CST and standard hours 10:30 AM – 7:00 PM CST<strong> </strong></li><li><strong>Duration: </strong>4 months with potential for temp-to-hire</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional service to patients and internal teams in a remote call center environment</li><li>Handle a high volume of back-to-back calls efficiently and professionally</li><li>Meet performance goals related to satisfaction, quality, and attendance</li><li>Use dual monitors to manage data entry, live calls, and various resources</li><li>Assist with documentation, claims processing, and insurance benefits</li><li>Maintain confidentiality while handling sensitive patient data</li><li>Provide support for Telehealth and other administrative functions</li></ul><p><br></p>
<p>We are looking for a proactive <strong>Salesforce Administrator</strong> to support and enhance the company’s Salesforce environment. This role is hybrid, requiring regular presence at a hub office, and will split responsibilities between <strong>user support</strong> and <strong>system administration/enhancements.</strong> The Administrator will ensure day-to-day functionality for Salesforce users while also driving improvements to scale with business needs.</p><p>The ideal candidate has a strong background in Salesforce system administration, enjoys troubleshooting and supporting end users, and can partner with business stakeholders to deliver efficient, scalable solutions.</p>
<p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
We are looking for a detail-oriented and personable Receptionist to join our team in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient scheduling. This is a long-term contract position ideal for someone who thrives in a dynamic, nonprofit environment.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy, ensuring a welcoming front desk experience.<br>• Handle inbound calls promptly, directing them to the appropriate departments or individuals.<br>• Maintain scheduling systems by coordinating appointments and meetings as needed.<br>• Manage and organize incoming mail and packages, ensuring timely distribution.<br>• Support administrative tasks, including filing, data entry, and maintaining office supplies.<br>• Ensure the reception area is clean, organized, and presentable at all times.<br>• Communicate effectively with staff and external contacts to facilitate smooth operations.<br>• Assist with event coordination and preparation as required.<br>• Provide general information about the organization to visitors and callers.
<p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
<p>We are looking for a detail-oriented Human Resources Contact Center Representative to join our team in Charlotte, North Carolina. In this long-term contract role, you will serve as a crucial point of contact for employees, managers, and external stakeholders, providing guidance on HR-related inquiries. This position involves utilizing multiple systems to deliver accurate information and ensuring a seamless employee experience. This will be a contract role starting late September and running through end of April. </p><p><br></p><p>Responsibilities:</p><p>• Address inquiries from employees, managers, and external stakeholders regarding HR-related topics such as payroll, benefits, and time-off policies.</p><p>• Manage and track cases using ServiceNow to ensure timely resolution and proper documentation.</p><p>• Educate employees and external parties on available self-service tools and resources.</p><p>• Retrieve and analyze information from systems like Workday and SharePoint to respond to inquiries effectively.</p><p>• Escalate complex situations that fall outside established policies and procedures to appropriate teams for resolution.</p><p>• Provide consistent support while adhering to organizational policies and procedures.</p><p>• Share feedback and insights on employee experiences to identify opportunities for process improvements.</p><p>• Collaborate with HR leaders and external vendors to address specific needs and ensure alignment with organizational goals.</p><p>• Ensure compliance with auditing standards when handling sensitive information.</p><p>• Assist with benefit-related functions and customer service responsibilities to maintain high levels of satisfaction.</p>
<p>We are looking for a dedicated Timekeeping Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a critical part in ensuring the accuracy and compliance of payroll and timekeeping processes. This position requires a strong focus on customer service and an ability to navigate complex systems and policies effectively. This will be a contract role starting late September and running through end of January.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned tasks and inquiries, providing timely responses to employees, managers, HR teams, and external stakeholders while adhering to company policies.</p><p>• Reference knowledge articles and apply established procedures to address inquiries accurately and efficiently.</p><p>• Educate employees and managers on self-service tools and resources to enhance their understanding and resolve issues independently.</p><p>• Utilize various systems, including Workday and SharePoint, to gather information and respond appropriately within policy guidelines.</p><p>• Escalate complex situations that fall outside standard procedures to ensure effective resolution.</p><p>• Analyze employee feedback to identify opportunities for process improvements and enhance overall satisfaction.</p><p>• Ensure compliance with labor policies and federal and state wage and hour laws while performing calculations and data entry.</p><p>• Collaborate with team members to achieve consensus and support smooth workflow processes.</p><p>• Conduct audits and reviews to maintain accuracy and compliance in payroll and timekeeping functions.</p>
<p>We are looking for a skilled Accountant to join our team on a long-term contract basis in Dalton, Georgia. In this role, you will play a critical part in ensuring accurate and timely payroll operations, collaborating with front-line leaders, and maintaining compliance with payroll regulations. This position offers an opportunity to develop your technical expertise while supporting a dynamic workforce.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>· Review, analyze and audit electronic timesheets in Workforce time and attendance system to ensure accurate in/out punches and time tracking.</p><p>· Support frontline leaders, HR, and associate requests regarding Workforce, attendance points and pay codes via HR Payroll mailbox and Genesys Phone system, ensuring a quick response and resolution to issues or concerns with a 24- hour turnaround.</p><p>· Conduct quarterly system audits to ensure data integrity and compliance with labor laws</p><p>· Supports manual and electronic mass filing of 5000+ unemployment partial claims yearly for Georgia facilities, including troubleshooting issues and communicating with affected HR facilities.</p><p>· Establish and maintain time & attendance system (Workforce) configuration as needed by building new models, employee filters, rotation patterns and staffing criteria. </p><p>· Participate and support testing phases during implementation of enhancements or upgrades in the time & attendance system (Workforce).</p><p>· Administration of OTR (Over the Road) truckers' weekly payroll.</p><p>· Support HR Partners with pay card enrollment and help troubleshoot when there are issues.</p><p>· Conduct salaried non-exempt timekeeping maintenance and audit of OT hours. </p><p>· Identifying and driving process improvements through automation by monitoring new system capabilities towards scaling the time and attendance process.</p><p>· Identify training needs of assigned facilities and provide training as needed.</p><p>· Support Payroll Operations Manager and Supervisor as needed by participating in special projects as and when required. </p><p>· Providing reports to business and HR partners as needed.</p>
<p>We are looking for an Accounting Clerk to join our client onsite in Portland, Oregon on a contract basis. In this role, you will play a vital part in managing and supporting financial operations, including accounts payable, collections, and invoice reconciliation. This position offers an excellent opportunity to contribute to cross-functional processes and ensure accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage full-cycle accounts payable, including invoice preparation, payment handling, and reconciliation.</p><p>• Assist with collections processes, including credit card chargebacks and guest billing inquiries.</p><p>• Collaborate with various departments to investigate and resolve financial discrepancies.</p><p>• Support daily sales reporting and contribute to month-end close procedures.</p><p>• Provide assistance with credit applications and front desk accounting tasks.</p><p>• Participate in finance-related projects as directed by the Controller.</p><p>• Ensure accurate and efficient data entry for financial records.</p><p>• Handle billing operations and maintain accounts receivable processes.</p><p>• Utilize Microsoft Excel to organize, analyze, and report financial data.</p>
