<p>We are looking for dedicated Customer Service Representatives to join our team in Tustin, California. In this long-term contract role, you will play a key part in delivering amazing service by managing customer inquiries and ensuring timely updates. This position offers an opportunity to work in a dynamic environment where attention to detail and excellent communication skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.</p><p>• Process and input customer orders accurately into the system.</p><p>• Provide timely updates on order statuses, including shipping delays or changes.</p><p>• Maintain and update customer accounts with accurate information.</p><p>• Communicate with customers via email to resolve issues and provide updates.</p><p>• Schedule appointments and coordinate with relevant departments when needed.</p>
<p>We are seeking a meticulous Administrative Assistant for our client in Gulfport, Mississippi. This is a short-term contract to full time position offering an excellent opportunity for growth within a dynamic work environment. The ideal candidate will provide administrative support, assist with front desk responsibilities, and contribute to maintaining smooth office operations.</p><p><br></p><ul><li>Coordinate legal communications</li><li>Manage calendars, including trial dates, hearing dates, depositions, etc.</li><li>Schedule client meetings, depositions, hearings and handling logistical needs</li><li>Draft, revise and proofread legal documents and correspondence</li><li>Handle preparation of hearing, trial, and deposition notebooks and exhibits</li><li>Assist with electronic filing of pleadings, exhibits and other legal documents</li><li>Maintain legal and confidential files and dockets in strict confidence</li><li>Perform related or similar duties as required or assigned</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a detail-oriented Operations Coordinator to join our team in Sartell, Minnesota. In this long-term contract role, you will play a key part in ensuring smooth office operations and supporting various administrative and logistical functions. This position requires a proactive individual with strong organizational skills and the ability to manage multiple priorities effectively.<br><br>Responsibilities:<br>• Coordinate daily office functions, ensuring all operational tasks are completed efficiently and in alignment with company policies.<br>• Schedule appointments and manage calendars to prioritize tasks and meet deadlines.<br>• Process invoices and payments accurately while maintaining compliance with quality standards.<br>• Provide exceptional customer service through call center support, addressing inquiries and resolving issues promptly.<br>• Oversee logistics and shipping processes to ensure timely delivery and adherence to transportation protocols.<br>• Maintain records and validate plans to support business growth and innovation.<br>• Implement standard operating procedures and ensure adherence to discrimination laws in all aspects of operations.<br>• Utilize Microsoft Office Suite to create reports, track progress, and execute administrative tasks.<br>• Collaborate with various departments to support operational improvements and drive efficiency.<br>• Contribute creative solutions to enhance workflows and support the organization's strategic goals.
<p>We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday–Friday, 10 a.m.–6 p.m. After that, you will transition to an overnight shift.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide support to individuals in need.</p><p>• Communicate effectively in Spanish to ensure clear and empathetic assistance.</p><p>• Accurately document and input call details into the system.</p><p>• Utilize crisis intervention techniques to assist callers during high-pressure situations.</p><p>• Maintain a calm and detail-oriented demeanor when handling sensitive situations.</p><p>• Participate in training sessions focused on suicide prevention and crisis management.</p><p>• Collaborate with team members to enhance the quality of service provided.</p><p>• Adhere to company policies and procedures while ensuring confidentiality.</p><p>• Offer translation services for Spanish-speaking callers when required.</p><p>• Actively contribute to creating a supportive and positive environment for callers and colleagues.</p>
<p>We are looking for a meticulous part-time Administrative Assistant to join our team in Middle River, Maryland. In this position, you will play a key role in supporting data management, customer service, and administrative processes within the energy and natural resources industry specifically creating and maintaining reports in MS Excel and internal CRM. This is an excellent opportunity to contribute to a dynamic environment while developing your organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update alphanumeric data accurately into systems and databases.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues effectively.</p><p>• Maintain and organize records to ensure accessibility and compliance.</p><p>• Perform filing tasks and manage documentation efficiently.</p><p>• Utilize Excel to analyze, track, and report data.</p><p>• Collaborate with call center teams to ensure smooth communication and workflow.</p><p>• Monitor and maintain data integrity and quality in all processes.</p><p>• Support administrative tasks as needed to enhance operational efficiency.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
We are looking for a Customer Service Specialist to join our team in Holland, Ohio. In this contract to permanent position, you will play a vital role in delivering exceptional support to our clients through effective communication and problem-solving skills. This role requires a proactive approach to managing customer inquiries and ensuring satisfaction in every interaction. This client is looking for individuals with experience utilizing NetSuite software. <br> Responsibilities: • Respond promptly to inbound customer inquiries and provide accurate information to address their needs. • Process and manage order entries efficiently while adhering to company guidelines. • Handle both inbound and outbound calls professionally to resolve customer concerns. • Utilize NetSuite CRM to maintain and update customer records and ensure data accuracy. • Collaborate with team members to improve customer service processes and enhance overall customer experience. • Troubleshoot and resolve issues related to products or services in a timely manner. • Maintain a high level of professionalism and empathy during all customer interactions. • Identify opportunities to upsell or cross-sell products based on customer needs. • Follow company policies and procedures to ensure compliance in all activities.
<p>Robert Half is looking for a dedicated Customer Service Representative to deliver outstanding support and ensure seamless order processing to join our client's team. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively with internal teams to achieve customer satisfaction. The role requires a proactive approach to problem-solving and the ability to build lasting relationships through clear and detail-oriented communication.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Manage the entire sales order process, ensuring accurate entry and timely fulfillment.</p><p>• Respond to inbound calls, offering solutions and maintaining a positive client experience.</p><p>• Collaborate with cross-functional teams to guarantee smooth coordination and delivery.</p><p>• Handle both inbound and outbound communication to support customer needs.</p><p>• Maintain detailed and organized records of customer interactions and order statuses.</p><p>• Develop a strong understanding of company products and workflows to better assist clients.</p><p>• Proactively identify areas for improvement in customer service processes.</p><p>• Build and nurture positive relationships with clients to foster long-term loyalty.</p><p>• Ensure compliance with established procedures and quality standards.</p>
We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Rosharon, Texas, 77583, United States. In this role, you will handle customer interactions, coordinate schedules, and support operational processes within the service industry. This position offers a long-term contract employment opportunity.<br><br>Responsibilities <br>• Respond to inbound calls efficiently, ensuring customer inquiries are addressed <br>• Coordinate and manage scheduling for technicians based on service needs <br>• Engage in proactive outreach by making outbound sales calls to prospective clients <br>• Retain customers by providing detailed information on products and services <br>• Update and maintain customer records with accuracy using data entry systems <br>• Manage email correspondence to address customer concerns and provide timely follow-ups <br>• Utilize Microsoft Excel and Word for documentation and reporting tasks <br>• Schedule appointments and ensure timely follow-through with customers <br>• Handle order entry processes to ensure service requests are accurately logged <br>• Maintain high standards of customer service during both inbound and outbound communications
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. This contract-to-permanent role is crucial to ensuring long-term customer satisfaction and success by delivering outstanding service and personalized experiences. The ideal candidate will excel in a fast-paced environment, consistently meeting high performance standards while advocating for customer needs.<br><br>Responsibilities:<br>• Serve as a proactive customer success advocate, addressing inquiries and concerns with urgency and professionalism.<br>• Make at least 85 customer calls daily to meet performance targets and enhance customer engagement.<br>• Personalize customer interactions to minimize effort and ensure a seamless experience.<br>• Analyze and resolve customer issues independently, offering timely and effective solutions.<br>• Troubleshoot technical challenges using self-help tools and resources.<br>• Maintain strong knowledge of company products and services to provide accurate and helpful guidance.<br>• Collaborate with cross-functional teams to achieve one-call resolutions for customer inquiries.<br>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel for efficient communication and data management.<br>• Deliver elite experiences to customers by consistently exceeding expectations.
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
We are looking for a dedicated Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent role, you will play a crucial part in ensuring a seamless customer experience by managing inquiries and processing orders with accuracy and efficiency. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries and direct requests to the appropriate teams.<br>• Accurately enter and process customer orders while verifying product details and pricing.<br>• Track and monitor the progress of orders, providing regular updates to customers.<br>• Collaborate with internal teams to address and resolve any issues related to order fulfillment.<br>• Investigate and resolve discrepancies in orders, ensuring customer satisfaction.<br>• Communicate with customers to provide timely resolutions for concerns or issues.<br>• Document recurring problems and share insights for process improvements.<br>• Maintain accurate records of customer interactions and transactions.<br>• Deliver outstanding service throughout the entire order lifecycle, from initiation to resolution.
<p><strong>Customer Interaction:</strong> Handle inbound and outbound customer inquiries via phone, email, and other communication methods. Provide clear, concise, and accurate information to resolve issues and answer questions.</p><p><strong>Issue Resolution:</strong> Investigate and resolve customer issues promptly, escalating complex problems to the appropriate parties when necessary.</p><p><strong>Record Management:</strong> Accurately document customer interactions, feedback, and solutions in the CRM system. Maintain organized and thorough records for future reference.</p><p><strong>Product Knowledge:</strong> Develop a comprehensive understanding of company products, policies, and services to provide informed support to customers.</p><p><strong>Process Improvement:</strong> Identify opportunities to enhance customer service operations and recommend solutions to improve overall customer satisfaction.</p><p><strong>Collaboration and Teamwork:</strong> Collaborate with internal departments, such as sales or technical teams, to ensure seamless customer experiences. Engage in knowledge-sharing and contribute to team success.</p><p><br></p>
<p>We are looking for an experienced Customer Service Representative to join a dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
<p><strong>WEB APPLICATION , SOFTWARE, & DESKTOP SUPPORT ANALYST</strong> - DIRECT HIRE – PERMANENT - <strong><em>IMMEDIATE INTERVIEW</em></strong> !!</p><p> Location: Des Moines, IA (ON-SITE)</p><p> Salary: $60,000 - $70,000 base annual salary + Professional Perks! </p><p><strong>No third-party inquiries, please. Our client cannot provide sponsorship and cannot hire C2C. *</strong></p><p><strong>* SOFTWARE SUPPORT & END USER SUPPORT</strong></p><p><strong>* For immediate and confidential consideration, please send a message to CARRIE DANGER on LinkedIn or send an email to me with your resume. My email is listed on my LinkedIn page. *</strong></p><p>You will love this company. It is a unique and exciting opportunity to join a philanthropic organization, work with high-caliber professionals, and deliver quality IT support to non-technical end users while expanding your data analysis and reporting skills. And much more opportunities on the horizon. If this sounds like you, contact me today to learn more.</p><p>Work in a professional collaborative small team where you can TRULY make suggestions, work on supporting Web & Mobile applications, and have your tech suggestions heard. SUPPORT: Software, Web & mobile applications and general IT, User, & Desktop support with Autonomy, enjoy variety in your work, collaborating with a small technical team, and continuing to learn and expand your skills, then this is the salaried Direct Hire permanent position with IMMEDIATE BENEFITS, APPLY TODAY! </p><p>Support a wide range of non-technical end users on questions using 3rd party proprietary software systems. Looking for polished collaborative communicator, troubleshooting, & customer service skills. The other half of your time will be spent troubleshooting various hardware, software, or application issues AND have the opportunity to apply your data analysis and reporting skills and continue to grow and expand on those.</p><p><strong>Requirements:</strong></p><ul><li>3+ years of a combination of basic hardware, Break / Fix, </li><li>software support, and end-user support. </li><li>Application support & modern new developed web/mobile applications </li><li>End User Training </li><li>Polished communication, end-user customer service, and collaboration skills are required.</li></ul><p><strong>* For immediate and confidential consideration, please send a message to CARRIE DANGER on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. You can also contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one-click apply on our Robert Half website. </strong></p>
We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York. In this Contract-to-Permanent position, you will play a vital role in assisting customers and managing inquiries within the healthcare industry. This is an excellent opportunity to showcase your communication skills while contributing to a dynamic and supportive environment.<br><br>Responsibilities:<br>• Handle incoming and outgoing calls with professionalism and efficiency.<br>• Respond to customer inquiries and resolve issues in a timely manner.<br>• Accurately process orders and maintain detailed records in electronic medical systems.<br>• Utilize basic medical terminology and abbreviations to ensure clear communication.<br>• Collaborate with team members to provide seamless customer service.<br>• Manage email correspondence and address customer concerns effectively.<br>• Maintain a thorough understanding of healthcare-related processes to deliver accurate information.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Build positive relationships with customers through empathy and active listening.<br>• Adapt to evolving customer needs and organizational requirements with flexibility.
<p>We are looking for a dedicated and customer-focused <strong>Bilingual French Canadian</strong> Customer Service Representative to join our team in Torrance, California. In this role, you will be the voice of our company, assisting customers with inquiries, troubleshooting technical issues, and providing tailored recommendations to meet their needs. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to grow while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company's values and culture in all customer interactions, ensuring a positive and detail-oriented experience.</p><p>• Build and maintain strong, empathetic relationships with customers to address their questions and concerns effectively.</p><p>• Recommend and promote products or services that align with customers' needs, contributing to brand growth.</p><p>• Document customer details and inquiries accurately in company databases for future reference.</p><p>• Utilize technical knowledge to troubleshoot and resolve issues related to products and appliances.</p><p>• Manage customer complaints with patience and professionalism, ensuring satisfaction and de-escalating challenging situations.</p><p>• Participate in product and skill training sessions, successfully completing assessments to stay updated on offerings.</p><p>• Share valuable feedback and observed trends with management to improve customer service processes.</p><p>• Maintain regular attendance and flexibility to work variable schedules, including occasional weekends or overtime.</p>
<p>We are looking for a highly organized and customer-focused Front Desk Coordinator to join our team on a contract basis. This role is based in Doral, Florida, and requires a bilingual individual fluent in English and Spanish. The ideal candidate will have prior experience in a body shop or collision center and possess a deep understanding of car parts.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients and visitors in a courteous and welcoming manner, ensuring a positive first impression.</p><p>• Receive and manage deliveries.</p><p>• Coordinate services and assist with client inquiries to provide exceptional customer support.</p><p>• Handle inbound calls, addressing customer needs and providing accurate information regarding services.</p><p>• Maintain an organized front desk area, ensuring all administrative tasks are completed efficiently.</p><p>• Collaborate with team members to anticipate and address operational needs proactively.</p><p>• Support the team by planning ahead and staying resourceful in a fast-paced environment.</p><p>• Utilize knowledge of car parts to assist with customer questions and service coordination.</p><p>• Provide bilingual communication in English and Spanish to cater to a diverse clientele.</p><p><br></p><p>If you have any questions, you may contact Camila Checa at Robert Half Miami office.</p>
<p><strong>Business Systems Consultant III</strong></p><p><strong>Location</strong>: Remote </p><p><strong>Schedule</strong>: Monday – Friday, 8:00 AM – 5:00 PM EST </p><p><strong>Duration</strong>: 12 months (Contract)</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a highly skilled Business Systems Consultant III to support enterprise-level HR systems initiatives. This role will focus on ServiceNow HRSD (Human Resource Service Delivery) and requires a strong background in systems consulting, project leadership, and technical support within HR domains.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a Business Systems Consultant within the Corporate HR Service Center.</li><li>Provide technical support for HR-related software and systems.</li><li>Troubleshoot and resolve application issues; implement enhancements as needed.</li><li>Lead and support large-scale projects, including user testing and implementation.</li><li>Collaborate with project managers, developers, QA analysts, and business stakeholders.</li><li>Gather and document business requirements; support system design and implementation.</li><li>Maintain project documentation and track issues throughout the lifecycle.</li><li>Add new services to the employee center portal and support ongoing enhancements.</li></ul>
<p>The Intake Specialist serves as the primary manager of the CRM pipeline, ensuring all new leads are captured, validated, and advanced with complete and accurate information. This role is responsible for reviewing incoming leads, confirming project viability, collecting compliance documents, and coordinating client onboarding. Acting as the first impression of the company, the Intake Specialist engages directly with clients to confirm expectations, schedule intake calls, and maintain consistent communication. They screen projects for logistical risks and client fit, escalate qualified opportunities for estimating, and prepare field teams with accurate scope and client details. Additionally, this role supports marketing efforts by keeping records clean and client data aligned for visibility and reputation building, while ensuring every lead is followed up promptly and transitioned smoothly to the technical team.</p>
About the Role: You’ll play an essential role by connecting with end-users of company products to ensure their product experience is positive. The position includes a mixture of outgoing and incoming calls, product complaint handling, overseeing our website chat functionality, and supporting the Patient Assistance Program to provide supplies to individuals in need. Candidates must be bilingual in Spanish and English to effectively communicate with a diverse consumer base and deliver exceptional service. <br> Key Responsibilities: High-volume outgoing calls to consumers already using our products. Conduct inbound call support for consumer inquiries. Communicate professionally on sensitive healthcare topics such as anatomical functions. Stay updated on product knowledge, competing products, and market dynamics. Demonstrate expertise in handling all consumer inquiries for healthcare supplies. Thoroughly document consumer interactions and profiles in CRM systems with attention to data quality. Identify sales opportunities during service calls and collaborate with the Consumer Sales team. Work toward achieving call and quality targets. Generate reports and fulfill additional duties as assigned.
<p>We are looking for a Front Desk Coordinator to assist our team! In this role, you will provide exceptional front desk support ensuring smooth daily operations and assisting with special events as needed. This position is ideal for someone with strong communication and organizational skills and a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and interview candidates, providing a warm and positive first impression.</p><p>• Perform receptionist duties, including maintaining a tidy and organized front desk area.</p><p>• Support administrative tasks and provide assistance to other team members as needed.</p><p><br></p>
<p>Robert Half Lexington is looking for a proactive Logistics Clerk to join a team in Georgetown, Kentucky. This Contract-to-Permanent position requires someone with strong organizational skills who excels in coordinating logistics operations and managing dispatch tasks. The ideal candidate will thrive in a fast-paced environment and be open to flexible overtime as needed. This is a first shift opening, Monday-Friday 8am-4pm. Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage daily dispatch operations to ensure timely deliveries.</p><p>• Perform accurate data entry to maintain records related to shipping, receiving, and distribution.</p><p>• Serve as the primary point of contact for freight carriers, addressing inquiries and resolving issues.</p><p>• Communicate effectively with internal teams and external partners to streamline logistics processes.</p><p>• Assist in scheduling shipments and tracking their progress to ensure deadlines are met.</p><p>• Utilize call center customer service skills to handle logistics-related concerns professionally.</p><p>• Monitor inventory levels and collaborate with distribution teams to optimize supply chain efficiency.</p><p>• Support shipping and receiving activities, including verifying documentation and inspecting goods.</p><p>• Maintain compliance with company policies and industry regulations during all logistics operations.</p>
<p>Medical Phones Room Support – Contract to Hire Opportunity!</p><p><br></p><p>Join our client in the medical industry with an organization where patients feel like family. We’re seeking a reliable, calm, and customer-focused professional to support a busy phones room team. This is a contract-to-hire opportunity with strong potential for long-term growth. Apply today or contact our team at <strong>563-359-3995</strong> to learn more! Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Hours: 7:50a to 4:45p</p><p><br></p><p><strong><u>Daily Responsibilities:</u></strong></p><p>Answering and directing high-volume inbound phone calls, documenting each interaction into eClinicalWorks (ECW)</p><p>Calls may be related to:</p><p>• Appointment scheduling and rescheduling ]</p><p>• Medical refill requests</p><p>• Questions for the provider</p><p>• Receiving test results from other facilities</p><p><br></p><p>If you're passionate about helping others and want to be part of a compassionate, patient-first environment — we’d love to connect with you!</p>
<p>We are looking for an organized and proactive Dispatcher to join our team in Lansing, Michigan. In this Contract role, you will play a key part in ensuring smooth operations by managing communication systems and coordinating transportation services. This position requires excellent multitasking skills and a strong commitment to customer service. This is a 100% onsite role, a split shift, 6am-9am and 2pm-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate transportation schedules to ensure timely and efficient service delivery.</p><p>• Operate multi-line phone systems and two-way radios to manage communications effectively.</p><p>• Respond promptly to inquiries from public schools and other stakeholders, providing accurate and helpful information.</p><p>• Monitor and track the status of transportation vehicles, ensuring adherence to schedules.</p><p>• Address and resolve customer service issues with professionalism and empathy.</p><p>• Maintain detailed records of dispatch activities and transportation logs.</p><p>• Collaborate with drivers and other team members to address operational challenges.</p><p>• Ensure compliance with company policies and safety regulations during all dispatch activities.</p><p>• Communicate updates and changes in schedules to relevant parties in a timely manner.</p>
