We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Rosharon, Texas, 77583, United States. In this role, you will handle customer interactions, coordinate schedules, and support operational processes within the service industry. This position offers a long-term contract employment opportunity. Responsibilities • Respond to inbound calls efficiently, ensuring customer inquiries are addressed • Coordinate and manage scheduling for technicians based on service needs • Engage in proactive outreach by making outbound sales calls to prospective clients • Retain customers by providing detailed information on products and services • Update and maintain customer records with accuracy using data entry systems • Manage email correspondence to address customer concerns and provide timely follow-ups • Utilize Microsoft Excel and Word for documentation and reporting tasks • Schedule appointments and ensure timely follow-through with customers • Handle order entry processes to ensure service requests are accurately logged • Maintain high standards of customer service during both inbound and outbound communications

• Strong proficiency in answering inbound calls and providing excellent customer service. • Experience in a call center environment, handling both inbound and outbound calls. • Skilled in managing customer inquiries and resolving issues effectively. • Proficiency in data entry with a high level of accuracy. • Ability to handle email correspondence professionally and promptly. • Familiarity with Microsoft Excel and Microsoft Word for documentation and reporting. • Experience in order entry and processing with attention to detail. • Capability to schedule appointments efficiently and manage calendars. • Strong communication and interpersonal skills to build rapport with customers. • Ability to multitask and prioritize tasks in a fast-paced environment.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Rosharon, TX
onsite
Temporary
18.00 - 22.00 USD / Hourly
We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Rosharon, Texas, 77583, United States. In this role, you will handle customer interactions, coordinate schedules, and support operational processes within the service industry. This position offers a long-term contract employment opportunity. Responsibilities • Respond to inbound calls efficiently, ensuring customer inquiries are addressed • Coordinate and manage scheduling for technicians based on service needs • Engage in proactive outreach by making outbound sales calls to prospective clients • Retain customers by providing detailed information on products and services • Update and maintain customer records with accuracy using data entry systems • Manage email correspondence to address customer concerns and provide timely follow-ups • Utilize Microsoft Excel and Word for documentation and reporting tasks • Schedule appointments and ensure timely follow-through with customers • Handle order entry processes to ensure service requests are accurately logged • Maintain high standards of customer service during both inbound and outbound communications
2025-08-26T22:35:13Z