Add your latest resume to match with open positions.

74 results for Collections jobs

Collections Specialist

Woodbridge, NJ
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are seeking a Collections Specialist in Middlesex County, NJ. As a Collections Specialist, you will be responsible for collections, following up on past due accounts, processing payments, managing aging reports, and more. If you are looking to grow your career, this might be the opportunity for you! Responsibilities:• Review past due accounts, determine appropriate next steps, and work toward practical solutions.• Contact customers regarding past-due balances and follow up on payment status.• Monitor and manage aging reports to prioritize past-due accounts.• Answer customer questions related to balances and invoices.• Assist customers with making payments on past-due accounts and provide support with available payment options.• Maintain accurate records of account activity, payment updates, and customer communication.
2026-07-09T00:00:00Z

Collections Specialist

Fishers, IN
onsite
Temporary / Contract
25 - 28 USD / Hourly
Accounts Receivable Specialist (Contract - 4+ Months)Location: Fishers, IN (Fully Onsite)Schedule: Full-time, Monday–Friday We are partnering with a client in the distribution and service industry to identify an Accounts Receivable Specialist for a short-term engagement (2–3 months). This role will support the accounting team with accounts receivable processing, cash applications, account reconciliations, collections, and customer account management to help maintain healthy cash flow during a busy period. Key Responsibilities:<ul><li>Process and maintain customer accounts receivable records</li><li>Apply customer payments and research unapplied cash transactions</li><li>Monitor aging reports and follow up on past-due invoices</li><li>Contact customers regarding outstanding balances and payment status</li><li>Research and resolve invoice discrepancies, deductions, short payments, and account issues</li><li>Reconcile customer accounts and maintain accurate account records</li><li>Partner with billing, customer service, and sales teams to resolve payment-related concerns</li><li>Document collection activities and account updates within the ERP system</li><li>Assist with month-end AR reporting and related accounting support</li></ul>Additional Details:<ul><li>Fully onsite role based in Fishers</li><li>Fast-paced, collaborative accounting environment</li><li>Opportunity to make an immediate impact supporting critical accounts receivable functions</li></ul>
2026-07-09T00:00:00Z

Collections Specialist

Huntington Beach, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
Are you someone who thrives on building relationships while driving results? We’re partnering with a well-established organization in Huntington Beach to bring on a Collections Specialist for a long-term contract opportunity. This role is ideal for someone who enjoys balancing customer communication with problem-solving and wants to make a direct impact on cash flow and client experience.You’ll play a key role in keeping accounts on track, partnering with retail clients, and helping resolve outstanding balances in a way that’s both strategic and customer-focused. What You’ll Do<ul><li>Own your portfolio: Manage a book of 50–100 commercial accounts, proactively following up to drive timely payments and reduce aging balances.</li><li>Build strong client relationships: Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships.</li><li>Drive collections strategy: Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts.</li><li>Problem-solve with purpose: Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions.</li><li>Keep everything organized: Maintain accurate, up-to-date records of collection activity and account status within JD Edwards EnterpriseOne and related systems.</li><li>Analyze and prioritize: Review aging reports and strategically focus your efforts based on risk, payment trends, and account history.</li><li>Partner internally: Work cross-functionally to resolve invoice issues and support decisions around account closure.</li><li>Leverage data: Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables.</li></ul>Why This Role Stands Out<ul><li>Long-term stability with a reputable company</li><li>Opportunity to own your accounts and make a measurable impact</li><li>Blend of customer interaction + analytical problem-solving</li><li>Exposure to JD Edwards EnterpriseOne and structured collections processes</li></ul>
2026-07-09T00:00:00Z

Collections Specialist

Middleboro, MA
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships. In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow. If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply. Responsibilities:• Evaluate customer and distributor credit worthiness.• Assess credit risk in granting credit terms and establish credit lines.• Collect from all our customers and record payments.• Communicate via email and telephonically with customers, vendors, and Ockers employees.• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.• Create AR reports and work both internally and externally to keep accounts current.• Keep information in an organized and accessible system for review and backup.• Perform other duties as requested. Required Experience:• 5+ years' experience in a Collections role• Bachelor's degree or experience equivalent• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities• Experience with ERP systems and proficiency in Excel and Outlook• Strong internal and external customer service abilities
2026-07-07T00:00:00Z

Collections Specialist

Pittsburgh, PA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Description of Position:We are looking for a dedicated Collections Specialist in Pittsburgh, Pennsylvania. This role involves managing commercial and consumer collections, ensuring timely payments, and maintaining positive relationships with clients. The ideal candidate will have a strong background in credit and billing collection processes. Responsibilities:• Handle commercial and consumer collections with a focus on reducing outstanding balances.• Review and monitor accounts to identify overdue payments and ensure timely follow-up.• Communicate professionally with clients to resolve payment discrepancies and negotiate payment plans.• Maintain accurate and up-to-date records of collection activities.• Collaborate with the billing department to address invoice issues and ensure proper documentation.• Analyze credit data and payment history to assess account risks.• Implement effective collection strategies to meet departmental goals.• Provide regular reports on collection progress and account statuses.• Ensure compliance with company policies and regulations during all collection activities.• Assist in improving collection processes to enhance efficiency. Requirements Of the Position• Proven experience in commercial and consumer collections.• Strong understanding of credit and billing collection processes.• Excellent communication and negotiation skills.• Proficiency in maintaining detailed and accurate records.• Ability to analyze credit data and assess financial risk.• Familiarity with relevant laws and regulations governing collections.• Skilled in using collection and billing systems.• Detail-oriented with strong organizational abilities. Location: This position is an onsite position in Pittsburgh, PA and free parking is provided onsite! Duration: Candidates are being considered on a contract-to-hire basis for this role. Hours: Candidates will be expected to work 40 hours per week. If you are interested in being considered for this Collections role and you have relevant experience, please apply online via the Robert Half website or via the Robert Half app. After applying to this collections role, please CALL immediately at 412-471-5946 to confirm your application has been received! Ask for Carrie, Dan or Aimee and please reference Job #03730-0013464733 when calling!
2026-07-08T00:00:00Z

Collections Specialist

Stamford, CT
onsite
Temporary / Contract
24 - 35 USD / Hourly
Contract Collections SpecialistJob Title: Contract Collections SpecialistJob Type: ContractJob Summary:We are seeking a Contract Collections Specialist with 3+ years of experience to support collections efforts and improve cash flow. The ideal candidate will be proactive, professional, and experienced in managing customer accounts and resolving past-due balances.Key Responsibilities:<ul><li>Monitor accounts receivable aging and identify past-due accounts</li><li>Contact customers by phone and email regarding overdue invoices</li><li>Maintain detailed records of collection activity and customer communications</li><li>Research and resolve billing, payment, and account discrepancies</li><li>Work with internal teams to address issues impacting collections</li><li>Negotiate payment arrangements when appropriate</li><li>Prepare aging and collections reports for management</li><li>Support month-end reporting and cash forecasting efforts</li></ul>
2026-06-29T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support a transport organization in Blue Ash, Ohio through a Contract assignment. This position focuses on applying incoming payments, resolving account discrepancies, and recovering outstanding commercial balances while maintaining effective client interactions. The ideal candidate brings strong judgment, accuracy, and a customer-focused approach to account follow-up and documentation. Responsibilities: • Apply customer remittances accurately and in a timely manner to maintain current account records. • Review account activity, investigate discrepancies, and complete reconciliations to ensure balances are correct. • Contact commercial customers regarding overdue invoices and drive collection efforts through consistent follow-up. • Maintain clear and up-to-date documentation of payment activity, collection status, and account communications. • Work with billing and internal teams to resolve issues affecting payment timing or account accuracy. • Monitor aging reports and prioritize collection actions based on risk, volume, and due dates. • Support process updates or operational changes impacting receivables activities when needed.
2026-07-07T00:00:00Z

Collections Specialist

Cheshire, CT
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support billing, receivables, and account follow-up activities for a Contract position based in Cheshire, Connecticut. This role focuses on accurate invoicing, timely payment collection, claim resolution, and clear communication with clients and internal partners. The ideal candidate is organized, responsive, and comfortable working across billing systems while maintaining compliance with company standards and applicable regulations. Responsibilities: • Prepare and issue accurate invoices by verifying charges against supporting records, service details, and established billing guidelines. • Communicate with clients and customers to address billing questions, explain account activity, and resolve discrepancies in a thorough manner. • Record and reconcile incoming payments, including electronic transactions, checks, and card payments, ensuring complete and accurate system documentation. • Maintain client account information in QuickBooks and related platforms, updating records promptly to preserve data accuracy and consistency. • Review denied or incomplete claims, correct identified issues, and resubmit documentation to support timely reimbursement. • Partner with internal teams to investigate account concerns, resolve billing obstacles, and improve day-to-day workflow efficiency. • Ensure billing and collections activities align with company policies, audit expectations, and applicable regulatory requirements. • Compile regular reports on invoicing activity, outstanding balances, collections progress, and related account performance for leadership review. • Perform additional finance and account support tasks as needed to meet departmental priorities.
2026-06-29T00:00:00Z

Collections Specialist

Hopkins, MN
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for an experienced Collections Specialist to support accounts receivable activities for a manufacturing organization. This position focuses on recovering outstanding balances, researching payment issues, and helping keep customer accounts in good standing. The ideal candidate brings strong judgment, attention to detail, and a detail-oriented approach to customer communication while partnering with internal teams to keep the payment cycle moving efficiently. Responsibilities: • Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices. • Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution. • Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct. • Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting payments, account standing, or order flow. • Evaluate held orders and determine release readiness based on account performance, exposure, and customer commitments. • Monitor customer credit availability and maintain approved limits in accordance with company guidelines and risk standards. • Analyze payment behavior and account information to identify collection risk and escalate developing concerns when needed. • Document outreach efforts, account updates, and resolution steps thoroughly to maintain accurate receivable records. • Contribute to process improvements that strengthen collections performance, dispute handling, and overall order-to-cash efficiency.
2026-06-23T00:00:00Z

Collections Specialist

Victor, NY
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a manufacturing organization in Victor, New York. This Contract position focuses on managing commercial and consumer collections, maintaining timely follow-up on outstanding balances, and helping improve cash flow through consistent account resolution. The ideal candidate brings strong communication skills, sound judgment, and a practical understanding of billing and collection procedures. Responsibilities: • Contact commercial and consumer customers to secure payment on overdue accounts through phone, email, and written correspondence • Review aging reports and account histories to prioritize collection efforts and address outstanding balances efficiently • Investigate billing questions, payment discrepancies, and account issues to help move invoices toward resolution • Maintain accurate records of collection activity, customer communications, and payment commitments within internal systems • Work closely with billing, customer service, and finance teams to reconcile account details and resolve disputed charges • Monitor payment arrangements and follow up promptly when commitments are missed or additional action is required • Apply established credit and collection practices to reduce delinquency and support overall cash recovery goals
2026-06-26T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. This Contract to permanent opportunity requires a proactive individual with expertise in accounts receivable processes, customer portal management, and cash posting. The role involves managing a high volume of invoices while maintaining strong customer relationships and resolving disputes efficiently. Responsibilities: • Manage the full accounts receivable cycle, including invoice creation, collections, and dispute resolution. • Navigate and utilize multiple customer portals effectively to track payments and resolve issues. • Process cash postings accurately and in a timely manner to ensure proper account reconciliation. • Communicate with customers professionally to address payment inquiries and resolve disputes. • Collaborate with the tax manager to upload and clear sales and use taxes in the Vertex system. • Handle high transaction volumes of 1,500-2,000 invoices monthly with precision and efficiency. • Ensure compliance with tax certificate requirements across various states. • Work independently while taking direction and showing initiative in handling external collections. • Build and maintain positive relationships with customers to support successful collections efforts.
2026-07-08T00:00:00Z

Collections Specialist

Fort Worth, TX
onsite
Temporary / Contract
22 - 28 USD / Hourly
Your responsibilities in this role· Handle inbound and outbound collections calls· Lead all billing and reporting activities according to deadlines· Handle all vendor inquiries· Maintain and update customer files to ensure data integrity· Call on all past due amounts and record all results in the system· Record all customer payments to the correct reports
2026-07-06T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a contract to hire collections specialist to join the team. This role will be a hybrid position and be 3 days in office and 2 day work from home. Responsibilities:• Oversee collection efforts for a broad portfolio of customer accounts, prioritizing aged balances and driving timely payment resolution.• Manage the full collections cycle, from account review and customer outreach through dispute follow-up and payment reconciliation.• Evaluate accounts of varying balance sizes and determine appropriate next steps based on risk, history, and payment behavior.• Work closely with sales partners on selected accounts to support escalations and preserve customer relationships while improving recovery outcomes.• Maintain accurate records of collection activity, payment commitments, and account status updates within internal systems.• Analyze account trends and performance metrics to identify collection risks and recommend effective recovery strategies.• Communicate professionally with customers to resolve outstanding invoices, answer billing-related questions, and negotiate payment arrangements when appropriate.• Contribute to a collaborative team environment by participating in regular meetings and supporting shared collection goals.
2026-07-08T00:00:00Z

Collections Specialist

Carlsbad, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
Help Strengthen the Financial Health of a Growing OrganizationWe're partnering with a well-established healthcare services company that is looking for a Collections Specialist to join its accounting team. This position is ideal for someone who enjoys building professional relationships, resolving account discrepancies, and improving cash flow while delivering excellent customer service. This role offers a collaborative team environment, modern accounting systems, and the opportunity to make an immediate impact. ResponsibilitiesCollections & Account Management<ul><li>Contact customers regarding outstanding invoices through phone and email communications</li><li>Review aging reports and prioritize collection efforts</li><li>Research account discrepancies and resolve payment issues</li><li>Negotiate payment arrangements while maintaining positive client relationships</li><li>Document collection activity and account status updates</li></ul>Accounting Support<ul><li>Reconcile customer accounts and apply payments</li><li>Partner with billing and customer service teams to resolve disputes</li><li>Prepare weekly aging reports for leadership</li><li>Assist with month-end AR reconciliations</li></ul>
2026-06-29T00:00:00Z

Collections Specialist

Milford, MA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Collections Specialist to support receivables and payment follow-up efforts for a growing organization in Milford, Massachusetts. This Long-term Contract position is ideal for someone who can manage account balances with professionalism, communicate effectively with customers and vendors, and contribute to priority projects as business needs evolve. The role requires strong attention to detail, sound judgment, and the ability to maintain organized collection activity in a fast-paced environment. Responsibilities: • Monitor outstanding accounts and take timely action to secure payment on open balances through phone, email, and written communication. • Review accounts receivable activity, reconcile discrepancies, and work with internal partners to resolve billing-related issues that affect collections. • Maintain consistent follow-up schedules with customers to reduce delinquency and improve cash flow performance. • Communicate with vendors and external contacts regarding account questions, payment status, and supporting documentation. • Document collection efforts, account updates, and payment commitments accurately within company records. • Assist with special assignments related to receivables, reporting, and process support as directed by leadership. • Escalate complex or high-risk accounts when needed and recommend next steps based on account history and collection progress.
2026-07-09T00:00:00Z

Collections Specialist

Austin, TX
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for an experienced Collections Specialist to support a manufacturing organization in Austin, Texas through a Contract assignment. This role is ideal for someone who can manage a portfolio of customer accounts, strengthen cash flow performance, and resolve billing concerns while maintaining strong business relationships. The position partners closely with finance, sales, customer support, and credit teams to improve account accuracy, reduce outstanding receivables, and support timely collections. Responsibilities: • Oversee an assigned group of customer accounts from invoice through final payment, ensuring balances, credits, and adjustments are processed accurately and in line with company guidelines. • Communicate regularly with customers and internal stakeholders to accelerate collections, address payment concerns, and support healthy ongoing account relationships. • Partner with credit and business teams to evaluate account risk, share portfolio insights, and recommend appropriate actions for challenging collection matters. • Investigate billing and payment discrepancies by reconciling account activity, identifying root causes, and coordinating resolutions across sales, tax, order management, and customer support. • Prepare manual invoices, account corrections, credit-related updates, and other documentation needed to maintain accurate receivable records. • Review shared billing requests daily, respond to inquiries in a timely manner, and provide invoice copies, statements, and aging details as needed. • Use advanced Excel capabilities to analyze account trends, reconcile balances, cleanse data, and produce organized schedules for reporting or audit support. • Assist with month-end and year-end close activities by maintaining complete documentation and supporting accurate financial reporting. • Work with management to review account adjustments, recode transactions when necessary, and help keep delinquency and collection exposure within acceptable levels.
2026-07-09T00:00:00Z

Collections Specialist

Severna Park, MD
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Collections Specialist to join a growing law firm in Severna Park, Maryland on a contract basis with the potential for a permanent role. This position supports the firm by managing delinquent accounts, communicating with property owners, and helping maintain accurate case information. The ideal candidate brings a calm, service-minded approach to difficult conversations and is comfortable working in a fast-paced office environment with opportunities for training and long-term growth. Responsibilities:• Manage past-due accounts for clients, following established collection procedures and deadlines.• Communicate with property owners by phone and other channels to discuss outstanding balances, explain next steps, and encourage workable payment arrangements.• Prepare and process collection-related documentation such as liens, legal filings, and wage garnishment materials in coordination with the legal team.• Review client-provided account details and confirm that records are accurately entered and updated within the firm's collections platform.• Respond professionally to challenging or sensitive inquiries while using sound judgment and de-escalation techniques.• Support the collections department with administrative tasks, document handling, and status updates to help keep files organized and moving forward.• Work closely with attorneys and team members to ensure collection matters are handled efficiently and in line with firm standards.
2026-07-09T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution. Responsibilities: • Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances. • Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach. • Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach. • Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports. • Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution. • Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems. • Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed. • Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.
2026-07-09T00:00:00Z

Collections Manager

Syracuse, NY
onsite
Permanent / Full Time
70000 - 100000 USD / Yearly
Nick Corieri with Robert Half is partnered with a well‑established bank on the westside of Syracuse to hire their next Collections Manager. This position oversees collection operations, supports complex workout strategies, and helps protect the organization’s assets through effective account resolution and loan restructuring. The ideal candidate brings strong knowledge of credit and collections practices, sound judgment in high-risk situations, and the ability to guide a team in a fast-moving financial services environment. Responsibilities:• Lead and direct Collections Specialists in resolving delinquent accounts across consumer loans, mortgages, credit cards, overdraft products, and small business lending relationships.• Review account severity and outstanding balances to determine collection priorities, then distribute work to team members based on urgency and complexity.• Approve escalation steps such as repossession activity and legal referral when other recovery efforts have not produced acceptable results.• Partner with small business borrowers to address overdue obligations, negotiate repayment approaches, and support recovery of outstanding credit exposure.• Maintain thorough documentation of collection activity, account status updates, and resolution efforts, and prepare recurring reports for management review.• Design and refine collection strategies to improve timeliness, consistency, and compliance with established lending and servicing standards.• Provide guidance on challenging cases by helping staff navigate sensitive borrower situations and complex recovery scenarios.• Work with internal stakeholders to identify and secure collateral, borrower equity, or other available assets in order to reduce loss exposure and preserve recoverable value.• Assess borrower financial circumstances and repayment capacity to recommend restructuring terms for adversely rated small business credits.• Carry out additional duties that support department objectives while following all bank policies, procedures, and regulatory expectations. Qualified candidates are encouraged to apply directly and contact Nick Corieri at Robert Half for more information.
2026-06-25T00:00:00Z

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description:• Manage delinquency performance across all servicing portfolios, ensuring achievement of client, investor, and company delinquency reduction goals.• Oversee collection call strategies, queue management, dialer campaigns, and workforce allocation to maximize borrower contact rates and delinquency resolution outcomes.• Monitor collection effectiveness through key performance indicators including roll rates, right-party contacts, promise-to-pay fulfillment, cure rates, and loss mitigation referrals.• Ensure compliance with CFPB servicing regulations, FDCPA, FCRA, FACT Act, bankruptcy requirements, state collection laws, investor guidelines, and client contractual requirements.• Maintain department readiness for internal audits, external audits, regulatory examinations, and client reviews.• Establish and oversee call quality monitoring programs to ensure compliance, professionalism, borrower experience, and adherence to company standards.• Review escalated accounts and quality assurance findings to identify training and process improvement opportunities.• Identify and implement technology, workflow, dialer, reporting, and automation enhancements that improve operational efficiency, compliance, and borrower engagement.• Establish daily, weekly, and monthly performance objectives and provide ongoing coaching, mentoring, and development to maximize employee and departmental success.
2026-06-11T00:00:00Z

Collection Manager

Arlington Heights, IL
onsite
Permanent / Full Time
85000 - 98000 USD / Yearly
We are looking for an experienced Collection Manager to lead mortgage servicing collections operations in the Northwest Suburbs Illinois. This role will guide delinquency management efforts, strengthen borrower outreach strategies, and ensure service delivery meets regulatory, investor, and client expectations. The ideal candidate brings strong leadership skills, a deep understanding of mortgage collections, and a track record of improving team performance, compliance, and operational results. Responsibilities:• Lead day-to-day mortgage collections activities across servicing portfolios, with a focus on reducing delinquency levels and meeting performance targets.• Direct borrower contact strategies, account resolution efforts, and referral workflows to support effective delinquency management and positive customer outcomes.• Maintain adherence to applicable federal and state collection laws, investor requirements, bankruptcy standards, and client obligations throughout department operations.• Prepare the team and supporting documentation for internal reviews, client audits, regulatory examinations, and other compliance assessments.• Oversee call quality programs to promote compliant communication, strong service standards, and a thorough borrower experience.• Evaluate escalated cases and quality findings to uncover coaching needs and implement practical process improvements.• Set departmental goals and monitor daily, weekly, and monthly results while providing guidance, feedback, and development for team members.• Partner with Loss Mitigation, Bankruptcy, Foreclosure, and Customer Service teams to resolve complex borrower issues and support broader servicing initiatives.• Identify opportunities to improve workflows, reporting, dialer usage, automation, and related tools to increase efficiency and strengthen operational controls.
2026-06-19T00:00:00Z

Collecting Agent

San Diego, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
Our client is seeking a motivated and detail-oriented Collections Agent to join their team. This role is responsible for managing outstanding accounts, contacting customers regarding overdue balances, and helping maintain healthy cash flow while preserving positive client relationships. Key Responsibilities<ul><li>Contact customers by phone, email, and written correspondence regarding past-due accounts</li><li>Review account status and payment history to determine appropriate collection actions</li><li>Resolve billing discrepancies and account issues in a professional and timely manner</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Document all collection activity accurately in the system</li><li>Monitor aging reports and prioritize collection efforts accordingly</li><li>Work closely with internal departments such as billing, customer service, and accounting</li><li>Escalate delinquent accounts when necessary</li><li>Support month-end reporting related to accounts receivable and collections activity</li><li>Maintain compliance with company policies and applicable regulations</li></ul>
2026-06-24T00:00:00Z

Accounts Receivable (Collections)

Schertz, TX
onsite
Temporary / Contract
24 - 25 USD / Hourly
Accounts Receivable (Collections) Specialist 📍 San Antonio / Schertz, TX Robert Half is partnering with a growing organization in the San Antonio/Schertz area to identify a detail-oriented and customer-focused Accounts Receivable (Collections) Specialist. This is an excellent opportunity for a motivated detail oriented who thrives in a fast-paced environment and enjoys building relationships while driving results. Position Overview The Accounts Receivable Specialist will be responsible for managing customer accounts, ensuring timely collections, and supporting overall cash flow initiatives. This role will collaborate cross-functionally to resolve discrepancies, maintain accurate records, and improve processes. Key Responsibilities Manage accounts receivable portfolio for assigned customer accounts Review and verify invoice accuracy and resolve discrepancies Research and document payment agreements Perform collections activities on aging balances and escalate issues as needed Maintain accurate account records and notes on collection efforts Partner with internal teams to resolve billing or payment issues Assist with process improvement initiatives and special projects as assigned Required Qualifications High School Diploma or GED required 4+ years of experience in Accounts Receivable, Collections, or a related accounting/finance role Strong relationship-building and communication skills (written and verbal) Proven ability to resolve issues, manage escalations, and follow through in a timely manner Solid knowledge of AR processes, including invoicing, aging, collections, and payment applications Proficiency in Microsoft Office (Excel, Outlook, Teams, Word, PowerPoint) Advanced Excel skills (Pivot Tables, VLOOKUP, Conditional Formatting) Strong organizational skills with attention to detail and ability to prioritize Preferred Qualifications Bachelor’s degree in Accounting, Finance, or related field Experience with financial reporting, reconciliations, and general ledger concepts Familiarity with ERP systems (SAP, JDE, or similar) and AR platforms Exposure to reporting tools such as Power BI Experience with process improvement methodologies (Lean, Six Sigma) Ability to assist with training or onboarding new team members Why Apply? Competitive compensation and benefits Opportunity to work with a reputable and growing organization Collaborative and team-oriented environment Career growth and development potential 📩 Interested candidates are encouraged to apply online for immediate consideration 📞 Or call 210-696-8300 to speak directly with a Robert Half recruiter today!
2026-06-25T00:00:00Z

Collections Coordinator

Willingboro, NJ
onsite
Permanent / Full Time
50000 - 70000 USD / Yearly
Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Coordinator. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, review trial balance reports, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Coordinator will process payments and refunds, update account records, and provide assistance where collection efforts are needed. How you will make an impact:· Create and maintain credit history records· Set up new client accounts· Document daily collection activity· Complete collection effort calls· Reviewing and approving credit holds· Generate legal collections documents· Spreadsheet Maintenance· Perform payment reconciliations· Assist customer service department· Develop and schedule payment plans
2026-07-01T00:00:00Z

Clerk, Collections

Lindenhurst, NY
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are looking for a detail-oriented Collections Clerk to support accounts receivable activities for a Contract position based in Lindenhurst, New York. The ideal candidate will balance customer communication, payment follow-up, and account research in a fast-moving environment focused on reducing overdue balances. Responsibilities:• Oversee a large portfolio of customer receivables, reviewing accounts each day to identify overdue balances and prioritize follow-up activity.• Contact customers by phone and written communication to secure payment, document collection efforts, and maintain productive business relationships.• Investigate short payments, billing differences, and account questions to help resolve disputes and support timely account reconciliation.• Work closely with internal teams, including sales and leadership, when additional coordination is needed to move aged balances toward resolution.• Support payment operations by handling credit card and e-check transactions, processing refunds, and assisting with remittance research and cash application follow-up.• Track delinquency trends across assigned accounts and take consistent action to improve collection results and reduce past-due exposure.• Prepare regular updates on collection activity, account status, and progress against outstanding receivables for management review.• Manage a high-volume workload that may include review of approximately 1,500 accounts while completing other related duties as needed.
2026-07-02T00:00:00Z

1 3