We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to work in the transport industry, focusing on credit and collections activities for assigned customer portfolios. The role involves managing account balances, resolving payment discrepancies, and analyzing account performance to ensure effective credit management. Responsibilities: • Organize and maintain credit and collections processes for assigned customer portfolios, ensuring accurate documentation and coordination. • Utilize electronic file systems to retrieve and review documents related to invoicing disputes, and manage corrections such as rebills, misapplied payments, and freight bill adjustments. • Prepare monthly summaries of portfolio collections progress and participate in reviews with the department manager to address escalated issues and strategize collection approaches. • Conduct periodic evaluations of customer accounts to assess credit limits in relation to revenue trends, collaborating with agents and business development teams as needed. • Investigate short-paid invoices and coordinate with agents, business development executives, and carrier services to implement necessary revisions or chargebacks. • Assist the accounting department in gathering customer payment remittance details to support portfolio activities. • Develop and maintain effective communication with shippers and agents to address account discrepancies and provide exceptional customer service. • Collaborate with billing and accounting teams to ensure accurate processing of corrections and adjustments. • Support the department manager in devising strategies for utilizing third-party collection agencies when necessary. • Perform additional duties as assigned to meet departmental and organizational goals.

• Bachelor’s degree in Finance, Accounting, or Business preferred; High School diploma or equivalent required. • Minimum of 2 years of collections experience, or a combination of education and relevant experience. • Strong communication skills with a customer service-oriented approach. • Proven ability to work both independently and collaboratively within a team. • Exceptional organizational skills and attention to detail. • Proficiency in Microsoft Excel, Word, and Outlook. • Ability to manage multiple tasks in a fast-paced environment while meeting deadlines. • Familiarity with accounting software systems and processes related to accounts receivable and billing.

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Moon Twp, PA
onsite
Contract / Temporary to Hire
26.60 - 30.80 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to work in the transport industry, focusing on credit and collections activities for assigned customer portfolios. The role involves managing account balances, resolving payment discrepancies, and analyzing account performance to ensure effective credit management. Responsibilities: • Organize and maintain credit and collections processes for assigned customer portfolios, ensuring accurate documentation and coordination. • Utilize electronic file systems to retrieve and review documents related to invoicing disputes, and manage corrections such as rebills, misapplied payments, and freight bill adjustments. • Prepare monthly summaries of portfolio collections progress and participate in reviews with the department manager to address escalated issues and strategize collection approaches. • Conduct periodic evaluations of customer accounts to assess credit limits in relation to revenue trends, collaborating with agents and business development teams as needed. • Investigate short-paid invoices and coordinate with agents, business development executives, and carrier services to implement necessary revisions or chargebacks. • Assist the accounting department in gathering customer payment remittance details to support portfolio activities. • Develop and maintain effective communication with shippers and agents to address account discrepancies and provide exceptional customer service. • Collaborate with billing and accounting teams to ensure accurate processing of corrections and adjustments. • Support the department manager in devising strategies for utilizing third-party collection agencies when necessary. • Perform additional duties as assigned to meet departmental and organizational goals.
2025-09-02T14:48:41Z